Name: Hampton Inn & Suites Los Alamos White Rock
Address: 124 State Hwy 4, White Rock, New Mexico, United States of America, White Rock, New Mexico, US
Price range: $145–$335 per night
Rating: 8.6

What guests think

Across reviews of Hampton Inn & Suites Los Alamos White Rock, travelers often praise friendly, helpful staff, clean rooms, and a convenient base for Bandelier and Los Alamos, while noting limited nearby dining and occasional maintenance or noise issues.

Breakfast is widely considered good, though a few found it basic, cold, or inconsistent, and coffee opinions vary. Several guests reported problems tied to third‑party bookings and occasional housekeeping lapses. A practical base for exploring the region.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Mentions are limited: pet‑friendly policy and a sauna (sometimes unavailable) come up, with a few notes about limited parking; one review reported an elevator outage and another flagged back‑door accessibility.

Related guest reviews

10

Richard

Jan 26, 2023

·

Stayed 2 nights

Not enough parking

2

Jayanthi

Feb 13, 2023

·

Stayed 19,358 nights

We had a booking at this hotel and during booking there was no mention of elevators not working and we had to take all our luggage to 3 floors and the staff was not helpful at all never book this hotels they do not mention clear information on the website , pls do not book this hotel the staff and the manager was very rude, when we complained about elevators not working and rooms were in bad ols shape

10

Rebecca

Jan 28, 2025

·

Stayed 1 night

We had a 24 hour sauna in the hotel next to our room. It was fantastic. The only bad thing was that there were no restaurants anywhere near us.

8

Joan Elise

Apr 23, 2023

·

Stayed 7 nights

Breakfasts were very good with a variety each day. It would have been better if there had been a pool and a bar…especially since in White Rock there are no bars and only one restaurant that serves wine and beer and that is only open until 7 pm.

6

Kenneth

Oct 23, 2023

·

Stayed 1 night

I had requested rooms appropriate for handicapped or disadvantaged individuals because I have had numerous foot surgeries and like to have easily accessible rooms. Our rooms were on the second floot. I asked if there was an elevator and there was so I accepted the rooms without further discussion.

6

Tim

Sep 7, 2025

·

Stayed 4 nights

Breakfast was cold, and Sub-Par. Fridge in room did not work, but was unable to hang in room waiting on maintenance. No cart / wheelchair access to parking lot out the back door.

8

Mark

Mar 30, 2023

·

Stayed 1 night

No food or bars in White Rock. Very disappointing. Not enough parking.

10

Daniel

Dec 22, 2023

·

Stayed 1 night

The sauna was unexpectedly non-operational. I requested an accessible room in mind of having a dog with me, and was given a handicapped room on the third floor. The stay was otherwise excellent.

8

Laverne

Feb 26, 2023

·

Stayed 1 night

Dog friendly

8

Rebecca

Jan 6, 2024

·

Stayed 2 nights

We appreciated the pet friendly policy. Saw a mystery $50 charge on my credit card from this hotel after check in. Curious if it was because we brought our dog but there was never a word about pets and an extra fee during the booking or check in process. Will look into it but annoying to see that charge with nothing said about it. Enjoyed the free breakfast and the availability of hot drinks beyond breakfast hours. We highly recommend walking to the Mexican restaurant next door for some great food.

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Cleanliness

Many reviews highlight very clean rooms and public areas, though housekeeping consistency varies, with reports of missed service, a stained sheet, an odor in a room, and a general slip noted by some repeat guests.

Related guest reviews

10

Jungsook

Oct 21, 2025

·

Stayed 1 night

Clean

10

Chris

Jan 18, 2026

·

Stayed 1 night

The Customer Service was AWESOME. The Day Shift , the Evening Shift and the Overnight Shift were ALL VERY good at each of their respective jobs and made the OVERALL stay a VERY pleasant experience. As well as a CLEAN ROOM and a reasonable rate ! I We HIIGHLY recommend This Hotel and We DEFINITELY have Our Hotel of Choice the next time We are going through the Los Alamos area.

10

Mary

Jul 17, 2025

·

Stayed 12 nights

Liked the staff and daily breakfast. Wasn’t happy with having my room cleaned for the first time. I was there 4 days before I got it cleaned. I complained and then management made sure it was cleaned every other day.

10

Jennifer

Jul 11, 2025

·

Stayed 1 night

The staff are wonderful rooms very clean and great breakfast

6

Carole

Jun 21, 2025

·

Stayed 4 nights

I've stayed here many times (only hotel in White Rock) and it is usually pretty consistent. This stay, however, feels as if the level of service and cleanliness has slipped. Overall, it's an ok place to stay, but the hotel itself is dated, and it's starting to show. I'll likely stay again in the future, despite being disappointed this time around.

2

Earl

Nov 10, 2025

·

Stayed 3 nights

No one came to the room to do daily straightening

6

Shelley

Aug 18, 2025

·

Stayed 1 night

The room had an odor

8

Jeffrey

Mar 29, 2025

·

Stayed 1 night

Clean and inviting

10

marcya

Jan 1, 2026

·

Stayed 1 night

Only thing I didn’t like was there was a stain on the sheets.

10

Carol

Nov 18, 2025

·

Stayed 1 night

The room was clean, comfortable, and quiet. The staff was friendly and helpful. The amenities were good.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and quiet, with some praising bedding and space, but several report dated fixtures and maintenance issues (AC or fridges) and occasional noise from neighboring rooms or traffic; bed comfort varies.

Related guest reviews

8

Susan

Feb 20, 2024

·

Stayed 2 nights

Saturday night was noisy with guests coming amd going throughout the night. Sunday night was much quieter. Breakfasts were pretty good.

10

Gerald

Sep 10, 2025

·

Stayed 1 night

Bedding was fantastic

8

Melissa

Jul 11, 2025

·

Stayed 3 nights

Overall stay was good, the beds were a little hard

6

Carole

Jun 21, 2025

·

Stayed 4 nights

I've stayed here many times (only hotel in White Rock) and it is usually pretty consistent. This stay, however, feels as if the level of service and cleanliness has slipped. Overall, it's an ok place to stay, but the hotel itself is dated, and it's starting to show. I'll likely stay again in the future, despite being disappointed this time around.

6

Scott

Aug 23, 2024

·

Stayed 1 night

It was clean but not nice. Felt very much like a budget hotel. The mini fridge didn’t work and it took forever for the AC to cool the room down. We couldn’t pull into the front of the hotel to check in because other guests had parked their bike there and pulled out lobby chairs to drink/smoke outside. Again, it was fine but not worth half the price we paid to stay there.

6

Tim

Sep 7, 2025

·

Stayed 4 nights

Breakfast was cold, and Sub-Par. Fridge in room did not work, but was unable to hang in room waiting on maintenance. No cart / wheelchair access to parking lot out the back door.

10

Lawonda

Sep 10, 2025

·

Stayed 2 nights

Everyone was really nice and our room was excellent. The only draw back was the ac didnt work so we had a portable one that was loud, but it was still ok.

6

Jenny

Nov 30, 2024

·

Stayed 2 nights

We have stayed at this Hampton several times over the past 10 years. It really needs an update. The water pressure is low and the fixtures are old. The staff was very friendly and helpful.

4

Tao

Jan 1, 2025

·

Stayed 2 nights

We stayed here for two nights. We requested the top floor when we booked the hotel, but we did not get the top floor when we checked in. On the first night, my husband and I were woken up by loud footsteps around midnight. The loud footsteps did not stop until 2am and I got very poor sleep that night. In the morning, I talked to the front desk lady and tried to change our room to the top floor. She told us people who stayed above us would check out today and the new guests would be staying above us. But the loud footsteps started around 8 pm on the second night and it did not stop until the front desk lady called the guests above us around 11pm. The front desk lady in the evening was very nice, but the front desk lady in the morning was rude. Overall the soundproofing was very poor. If you want to have a good night’s sleep, stay in a different hotel!

8

Kim

Aug 4, 2023

·

Stayed 5 nights

Depends on your point of reference but during the week day hey 4 has some traffic noise but not terrible. Service was excellent and everything was clean.

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, professional, and accommodating, with several above‑and‑beyond gestures; however, some guests reported indifferent or rude front desk interactions and frustrations handling third‑party booking or billing issues.

Related guest reviews

10

Chris

Jan 18, 2026

·

Stayed 1 night

The Customer Service was AWESOME. The Day Shift , the Evening Shift and the Overnight Shift were ALL VERY good at each of their respective jobs and made the OVERALL stay a VERY pleasant experience. As well as a CLEAN ROOM and a reasonable rate ! I We HIIGHLY recommend This Hotel and We DEFINITELY have Our Hotel of Choice the next time We are going through the Los Alamos area.

8

Stephanie

Jul 10, 2024

·

Stayed 5 nights

We were visiting family and this was a great base for that. The hotel breakfast was very good and varied. We had an issue with our credit card upon check in and the girl at reception (I wish I had gotten her name) was so helpful and friendly. If I had to mention any downsides were that the A/C was fairly loud and a personal pet peeve is a non traditional bathroom door; it’s a sliding one which doesn’t offer much in the way of privacy. Again, it didn’t detract from our trip it’s just a nice thing to note when travelling with family. I had two interactions with housekeeping staff, both girls were very friendly.

6

Renee

Jul 19, 2025

·

Stayed 2 nights

The hotel is over priced for the amenities offered. Front desk staff were indifferent and inattentive.

10

Alan

Jul 31, 2025

·

Stayed 1 night

Melissa at the front desk was very friendly and professional. Checked in after a long day of meetings and it was refreshing to be greeted with a smile.

10

robert

Oct 13, 2025

·

Stayed 2 nights

Staff ran out with our phone charger just as we were leaving. That was extra effort and we really appreciate it!!!!

4

Megan

Aug 5, 2025

·

Stayed 3 nights

I booked a suite at the hotel and when I arrived, they said none were available. I asked for a refund on the difference of a suite and a regular room. They said I needed to reach out to expedia for the refund but then denied the refund to expedia. I would stay at the Holiday Inn in Los Alamos if you are looking for a better experience.

10

Nancy

Aug 21, 2025

·

Stayed 1 night

This is the best Hampton Inn I have ever stayed at. The difference is the staff. They are kind, professional and helpful. No fewer than 3 staff members offered assistance to me in my 12 hour stay. Everyone was smiling and kind. It was a pleasure to be a guest.

6

Diana

Sep 21, 2025

·

Stayed 3 nights

I booked through Expedia. The property only had me staying there for 2 nights. My itinerary clearly said 3 nights. They booked me a room for the additional night but also charged me credit card for it even though I paid in advance for 3. Despite showing them all of my electronic documentation of this they were unwilling to reimburse me for the extra nights stay and insisted that I would need to deal with Expedia regarding this. VERY UNHELPFUL. It took me approximately 1 hour online with chat from Expedia to get a case # but have not heard back from them. Not the way I wanted to spend my vacation time.

4

Tao

Jan 1, 2025

·

Stayed 2 nights

We stayed here for two nights. We requested the top floor when we booked the hotel, but we did not get the top floor when we checked in. On the first night, my husband and I were woken up by loud footsteps around midnight. The loud footsteps did not stop until 2am and I got very poor sleep that night. In the morning, I talked to the front desk lady and tried to change our room to the top floor. She told us people who stayed above us would check out today and the new guests would be staying above us. But the loud footsteps started around 8 pm on the second night and it did not stop until the front desk lady called the guests above us around 11pm. The front desk lady in the evening was very nice, but the front desk lady in the morning was rude. Overall the soundproofing was very poor. If you want to have a good night’s sleep, stay in a different hotel!

10

Carol

Nov 18, 2025

·

Stayed 1 night

The room was clean, comfortable, and quiet. The staff was friendly and helpful. The amenities were good.

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AI-generated summary based on recent guest reviews

Location

Convenient for Bandelier, Los Alamos, and other attractions, and often described as quiet. Multiple reviews note limited dining options in White Rock, with few restaurants and some closures on Sundays.

Related guest reviews

10

Stephen

Jul 2, 2023

·

Stayed 1 night

Close to many NM attractions. Large lobby. Large room with space for rollaways

10

Ryan

Sep 16, 2025

·

Stayed 2 nights

Pretty good overall. Good location for exploring. Staff weren’t the friendliest but not terrible either

10

David

Nov 7, 2023

·

Stayed 1 night

We were there on a Sunday and there are no restaurants open in the area. The property is very nice otherwise

10

Chris

Mar 25, 2024

·

Stayed 1 night

Perfect to get to Bandilier

10

Gregory

Oct 16, 2023

·

Stayed 1 night

Prime location for Bandelier.

6

Uwe

May 30, 2023

·

Stayed 2 nights

Very clean and neat looking hotel. Walking distance to all restaurants, the library and a big gas station in White Rock. Good-sized, modern looking guest rooms. Breakfast was plentiful, including 2 hot items. We requested housekeeping for 1 day during our stay and returned to an unmade room. Front desk person was unable to tell us why since he did not understand what the (only) Spanish speaking housekeeping manager was saying.

6

Richard

Aug 1, 2025

·

Stayed 1 night

Decent room, but you better not get hungry – there are virtually no dining options around.

10

Sandra

May 29, 2024

·

Stayed 2 nights

Conveniently located betwren Bandelier and Los Alamos. Lack of restaurants in White Rock was a disappointment.

8

David

Jun 25, 2023

·

Stayed 1 night

My wife and I stayed for one night. There is plenty of space, good amenities, and the cooler worked exceptionally well. Staff were friendly and helpful. Breakfast was basic but good. I would recommend, especially for it's proximity to Bandelier NP.

8

Mark

Mar 30, 2023

·

Stayed 1 night

No food or bars in White Rock. Very disappointing. Not enough parking.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is generally good with decent variety and some highlights, though a few guests found it basic, cold, or uneven; coffee reviews are mixed.

Related guest reviews

8

Susan

Feb 20, 2024

·

Stayed 2 nights

Saturday night was noisy with guests coming amd going throughout the night. Sunday night was much quieter. Breakfasts were pretty good.

8

Marcia

Apr 11, 2024

·

Stayed 5 nights

Breakfast buffet was great. I was visiting my daughter and it was very close.

8

Heather

Sep 18, 2025

·

Stayed 1 night

This was a good situation for me to stay in while I was waiting for my son to finish up his internship at the lab. I liked the hotel on the other side of Los Alamos just a little bit better, but this one was not bad at all. The coffee was quite good, which is an essential for me, and they had non-dairy milk.

10

Julie

Sep 26, 2025

·

Stayed 2 nights

Great breakfast. Friendly staff.

10

Tamara

May 12, 2024

·

Stayed 1 night

I liked the hot peppers to top off the omelets. Fresh fruit was nice too. Would prefer ceramics plates and silverware to reduce trash and good just tastes batter that way.

8

Sharmin

Dec 30, 2025

·

Stayed 2 nights

The room was very clean & that’s what I look for 1sr. The first day breakfast was amazing, the 2nd day, not so much. Overall, I would definitely stay there again.

8

Julie

Jun 27, 2025

·

Stayed 3 nights

The coffee is awful.

8

Lynn

Sep 30, 2024

·

Stayed 1 night

Clean room. Comfortable bed. Breakfast fair.

10

Daniel

Feb 12, 2024

·

Stayed 3 nights

Clean, quiet, friendly and helpful staff. TV service limited channel choice Breakfast was average …could have had more variety

10

Madalina

Dec 9, 2023

·

Stayed 5 nights

The hotel is very nice and clean, breakfast is good and the staff is really nice, helpful and warm. We stayed there for a week and felt totally comfortable. HBO is also included in the channel list (a nice bonus). WiFi is impeccable also. And excellent hotel at a great rate.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$127
February	$130
March	$145
April	$132
May	$171
June	$211
July	$177
August	$199
September	$173
October	$172
November	$129
December	$135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $189	3
4	5	6	7	8	9	10
11	12 $265	13 $290	14 $249	15 $239	16 $190	17 $190
18 $186	19 $276	20 $326	21 $279	22 $216	23 $203	24 $190
25 $170	26 $231	27 $247	28 $222	29 $155	30 $151	31 $145

Hampton Inn & Suites Los Alamos White Rock

Prices for Hampton Inn & Suites Los Alamos White Rock

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Kitchen

Suite, 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible, Bathtub

One King Bedroom Suite

One King Bed

Two Queen Beds

Suite, 1 King Bed (Drinks & Snacks)

Guest reviews of Hampton Inn & Suites Los Alamos White Rock

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Los Alamos White Rock

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $280
20 $274	21 $249	22	23 $335	24 $201	25 $195	26 $189
27 $201	28 $257	29 $251	30 $211