Is parking available at the hotel?

Yes, free parking is available on-site.

What type of breakfast is offered?

A complimentary hot breakfast buffet is offered, featuring a variety of both hot and cold items.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in or late check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities, and elevators to assist guests with disabilities.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located on Route 9W, just 3.1 miles from the United States Military Academy at West Point and 2.8 miles from Bear Mountain State Park.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor heated pool that is available year-round.

Holiday Inn Express Hotel & Suites West Point

Average nightly price at Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG by month, last 12 months (USD)
Month	Average price
January	$140
February	$140
March	$150
April	$202
May	$200
June	$212
July	$174
August	$239
September	$211
October	$228
November	$184
December	$120

What guests think

At Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG, guests consistently praise friendly, accommodating staff, generally clean and comfortable rooms, and a satisfying complimentary breakfast, with a location convenient to West Point, Bear Mountain, and nearby attractions.

Many reviews note ongoing renovations and maintenance issues, and some facilities like the pool or sauna can be closed or unclean. Rooms vary, with occasional odors, older decor, noise from hallways or nearby trains, and sporadic plumbing, AC, or TV problems. Some guests find prices high. Expect a convenient, staff-forward stay with solid basics and some facility caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and sauna receive repeated complaints—dirty, out of order, or not heated—and renovations have at times limited elevators, ice/vending, or created daytime noise. Some stays were unaffected, but facility reliability is inconsistent.

Related guest reviews

6

Jeanne

Jan 14, 2024

·

Stayed 2 nights

3rd floor was under construction and it looked like there was a water leak...our ceilings on the 2nd floor had some marks on it. It was ok, but I'm guessing its loud during the week

10

ning

Dec 27, 2024

·

Stayed 2 nights

Can somebody check the swimming pool. The swimming suit discolored and skin feel super dry after swim, never happen before.

6

Michael

Feb 2, 2024

·

Stayed 2 nights

The property is under construction with one sign posted on the elevator. The construction continued over our weekend stay so relaxing in the daytime was impossible. Also vending and ice machines were limited as the construction located on the 3rd floor blocked this access.

8

Alexander

Sep 21, 2025

·

Stayed 1 night

Well appointed room, clean, friendly staff- pricey for what it is. Pool was gross

10

Barbara

May 10, 2023

·

Stayed 1 night

Even though the property was undergoing remodeling, you would not have known it. It was clean, carpets covered with plastic. If you didn't see the occasional workman, you would not know anything was different from normal. I would definitely stay there again!

8

Elizabeth

Sep 21, 2025

·

Stayed 1 night

Room was dated but clean. Pool was gross.

10

Robert R.

Mar 2, 2024

·

Stayed 2 nights

The property looks much nicer than I remembered, however they are still working. They confine the work to 10 - 6, I believe, with most people out on their own after breakfast which ends at 9:30. However, when they are working it is disturbing

4

Jeff

Nov 19, 2023

·

Stayed 1 night

pool claimed to be heated and it was not as nobody swam because of it while we were there. Sauna also was out of order. Our bathroom tub did not want to drain....shower did not work and soap and shampoo dispensers also did not work

8

Eduard

Jul 24, 2025

·

Stayed 1 night

Very nice and clean place, but pool is not working unfortunately,breakfast is so good!

4

Leo

Dec 20, 2022

·

Stayed 19,345 nights

Construction ruined our stay. Elevators not working. Leaky air conditioning allowed cold air in.

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Cleanliness

Rooms and common areas are frequently described as clean, with housekeeping often thorough. A few guests noted odors, ants, or worn finishes in certain rooms.

Related guest reviews

8

Stacie

May 30, 2025

·

Stayed 2 nights

The room was clean with minor things that should be attended like baseboard around the air conditioner and knicks and dings on the bathroom door. We did not leave the room messy when we went out for the day but came back to a room that had been truly cleaned. The staff earned the tip we left for sure. The food for breakfast was meh, skip it and go left out of the drive to the diner 3 minutes down the road for an excellent and affordable meal at Fort Deli subs - real NY bagel breakfast sandwich!

10

Susan

Sep 9, 2025

·

Stayed 1 night

My room was well designed and clean. Front desk staff was friendly and accommodating.

2

Jacquia

May 15, 2025

·

Stayed 2 nights

We checked into our rooms and decided to go to the pool. The pool needs cleaning at the bottom, the sauna needs tlc, there needs to be more towels in the pool area, and there were ants in the pool shower. I did not see, but my kids and their Dad saw them. That night, as we were winding down, we noticed ants on the desk in the room. Okay, we think it's just one ant, but come to find out the desk area was infested with ants going down into the floor and the drawers. They were crawling all over our stuff. We immediately called the front desk and started packing up because, new room or not, we weren't staying in that hotel. She came up about 10 minutes later after initially telling us she didn't have any rooms on the phone. We settled into the room above us , and it was decent. My complaint is that this was very inconvenient to our trip, we would like a refund! The entire building needs extermination

2

Hannah

Aug 5, 2023

·

Stayed 2 nights

We stayed here for an annual shopping trip to Woodbury commons. We carefully looked at the reviews and property before booking and decided per the pictures and reviews it looked nice enough for a 2 day stay. We were wrong. I understand the property is under construction, so no fault there. However, hotel in general very outdated and had this stale, strong, unpleasant smell throughout- cat urine is what it reminded me off. Our door was dripping with this oil substance. Our room- dark, dingy and dirty. Stains on the curtains and carpets. Stray hair in the sink and counters. Microwave had not been cleaned. Light fixtures had pieces broken off so you could not use the on and off switch. Our phone did not even work. While using the in room hairdryer it started to make a strange sound then started shooting flames and caught on fire. My hair was almost burnt to a crisp. The smoke filled the room and it is concerning that the smoke detectors did not even go off? When I told the front desk staff, he laughed, and said “I guess You have a dragon flame throwing hair dryer”. No sense of urgency to replace or care and did not even ask if anyone got hurt. No compensation. I never write reviews and contemplated doing so but this stay was so bad. We will not be back and it’s too bad as it is close to the outlets. We will gladly drive out of our way and pay more next time. I caution anyone to stay here.

10

Taina

Sep 2, 2023

·

Stayed 1 night

Very clean property. Recommended

10

Kristine

Aug 5, 2025

·

Stayed 1 night

Staff were very nice and quick check-in. The room was clean and the bed was super comfy!

10

Andrew G.

May 24, 2025

·

Stayed 3 nights

Very clean / friendly staff.

8

Lisa

Oct 23, 2025

·

Stayed 2 nights

Friendly staff. Clean property.

10

Robert

Jul 13, 2025

·

Stayed 2 nights

Front desk was efficient and polite Room very clean and breakfast was terrific!

10

Tamra

Oct 24, 2025

·

Stayed 2 nights

Room was clean- had everything I needed for the stay.

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Rooms

Rooms are generally spacious and comfortable, but several reviews mention dated decor or basic feel. Expect occasional noise (hallways or nearby trains) and sporadic issues like dampness, AC or TV problems, odd plumbing, or poor lighting.

Related guest reviews

4

keith

May 30, 2023

·

Stayed 1 night

The king room was a siuite....the bed was in a separate section (room with one wall opening to the main room) and there was NO ac in the sleeping area. My wife and I had to sleep on the pull out sofa to stay cool. And, the mattress on the King bed was worn beyond recognition. It\'s been many years since I stayed in a HIE... I said "never again" back then, and I should have meant it !!!

10

Jackie

Aug 8, 2025

·

Stayed 2 nights

Room was spacious and clean. There was an odd problem with hot water coming out of the tap on both the hot and cold settings that tgey will have to take care of. Breakfast was very good! Convenient to West Point Military academy.

8

Robert

Aug 16, 2025

·

Stayed 2 nights

A bit tired but far above most local accommodations. It was clean and comfortable and plenty of parking. No complaints.

8

JAESAENG

Oct 14, 2024

·

Stayed 1 night

Everything was great except for level of cleaness in the room and noise from the train.

6

Rebecca J

Jul 11, 2025

·

Stayed 1 night

It was so humid out that the inside of our room was damp. I don’t know how that works but it happened. Beds are like sleeping on a box spring. Front desk was very nice and the breakfast is good if you are on the go

8

Marilyn

Apr 1, 2024

·

Stayed 3 nights

Just what we expected, clean, comfortable. Wish the 1 bedroom suite had doors on the 1 bedroom, but good overall.

6

Ann

Jul 19, 2025

·

Stayed 1 night

Nice, clean but youcould hear everything through the doors abd going on down the hall. Our air conditioner made weird noise all night.

8

Elizabeth

Sep 21, 2025

·

Stayed 1 night

Room was dated but clean. Pool was gross.

8

Amy

May 19, 2025

·

Stayed 3 nights

Comfortable beds and pillows. Basic

6

Maureen

Sep 30, 2023

·

Stayed 1 night

Standard room with king bed was comfortable. Room was very dark with poor lighting. Shower did not drain properly so that was annoying. We were only there for one night so did not report to desk because we had to leave early in the morning. Overall, the room was clean and for one night it was fine

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: many highlight friendly, accommodating front desk and efficient check-in. A small number reported unhelpful or dismissive interactions.

Related guest reviews

10

Grace and Cosmo

Oct 15, 2025

·

Stayed 1 night

Great and friendly staffs. This is my 3rd time staying at this location. Love all the amenities.

10

Susan

Sep 9, 2025

·

Stayed 1 night

My room was well designed and clean. Front desk staff was friendly and accommodating.

6

Kenneth

Feb 24, 2025

·

Stayed 1 night

The tv in my room was broken. I went to the front desk and they told me that a repairman couldn’t come until the next week. Then I asked if I could just get a different room. The staff member reluctantly agreed but warned me that if the next tv was also broken then no further solutions would be possible. She seemed pretty annoyed that I bothered her.

10

Kristine

Aug 5, 2025

·

Stayed 1 night

Staff were very nice and quick check-in. The room was clean and the bed was super comfy!

10

Jesse

Aug 4, 2025

·

Stayed 2 nights

Quick and easy check in.

10

Jeffrey

Aug 9, 2025

·

Stayed 1 night

Excellent person at front desk

10

Paul

Jun 26, 2024

·

Stayed 1 night

Stella the night manager was very pleasant and helpful. Great night sleep and a great travel experience. If I come back to West Point I’m staying here for sure.

10

Raymond

Sep 8, 2024

·

Stayed 1 night

Staff were very polite and professional.

10

Kelly

Jun 16, 2025

·

Stayed 2 nights

Breakfast as great, staff was super friendly. Everyone seemed to always be working, cleaning or asking if we needed anything. I would stay here again.

6

Jennifer

Jun 6, 2025

·

Stayed 1 night

Clean rooms but front desk staff not very friendly or helpful.

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Location

Very convenient for visiting West Point, Bear Mountain, and local sites. A couple of reviewers reported train noise.

Related guest reviews

10

Alice

Mar 23, 2025

·

Stayed 1 night

Nice, clean hotel close to West Point. Breakfast is offered, and had a variety of choices. Staff all friendly too!

10

Jackie

Aug 8, 2025

·

Stayed 2 nights

Room was spacious and clean. There was an odd problem with hot water coming out of the tap on both the hot and cold settings that tgey will have to take care of. Breakfast was very good! Convenient to West Point Military academy.

10

Jennifer

Jun 14, 2024

·

Stayed 1 night

Spacious room. Convenient drive to Highland Falls & West Point

8

Nikki

Jul 8, 2024

·

Stayed 1 night

Love the location. A little out of the way, but it is a nice drive up the mountain. Front desk was fantastic, as well as other staff. Room was clean and the hallway was quiet. Only complaint was the lackluster breakfast.

4

Michael

Oct 8, 2024

·

Stayed 4 nights

Very ordinary food and most of all a noisy place with the train behind the hotel every constantly blowing its horn the whole night.

10

Jessica

Jul 5, 2025

·

Stayed 1 night

Enjoyed a short stay at this hotel while visiting West Point and Bear Mountain (very short drive from both). Friendly staff, clean rooms, and one of the better free Continental breakfasts we've had at this type of hotel.

10

Joseph

Aug 19, 2024

·

Stayed 1 night

Property was neat clean, and the staff was very professional. We were very close to West Point and everything else that we needed to do.

10

Gerald Raymond Tripp,

Feb 23, 2025

·

Stayed 2 nights

Close to everything we needed.

10

Anja

Jun 3, 2024

·

Stayed 1 night

Friendly staff close to West Point and Bear mountain.

8

Melanie

Mar 11, 2025

·

Stayed 1 night

Convenient to West Point.

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Dining

Complimentary breakfast is widely praised for quality and variety, though some found it average and occasional machines or items malfunctioned. Overall a solid start to the day.

Related guest reviews

8

Stacie

May 30, 2025

·

Stayed 2 nights

The room was clean with minor things that should be attended like baseboard around the air conditioner and knicks and dings on the bathroom door. We did not leave the room messy when we went out for the day but came back to a room that had been truly cleaned. The staff earned the tip we left for sure. The food for breakfast was meh, skip it and go left out of the drive to the diner 3 minutes down the road for an excellent and affordable meal at Fort Deli subs - real NY bagel breakfast sandwich!

10

Jackie

Aug 8, 2025

·

Stayed 2 nights

Room was spacious and clean. There was an odd problem with hot water coming out of the tap on both the hot and cold settings that tgey will have to take care of. Breakfast was very good! Convenient to West Point Military academy.

10

Frans

May 21, 2023

·

Stayed 1 night

The full breakfast options were outstanding, including a vegetarian omelet choice.

8

Nikki

Jul 8, 2024

·

Stayed 1 night

Love the location. A little out of the way, but it is a nice drive up the mountain. Front desk was fantastic, as well as other staff. Room was clean and the hallway was quiet. Only complaint was the lackluster breakfast.

10

Jessica

Jul 5, 2025

·

Stayed 1 night

Enjoyed a short stay at this hotel while visiting West Point and Bear Mountain (very short drive from both). Friendly staff, clean rooms, and one of the better free Continental breakfasts we've had at this type of hotel.

10

Kelly

Jun 16, 2025

·

Stayed 2 nights

Breakfast as great, staff was super friendly. Everyone seemed to always be working, cleaning or asking if we needed anything. I would stay here again.

8

Lee

Oct 17, 2024

·

Stayed 1 night

The rooms were perfect. The breakfast was not.

10

Robert

Jul 13, 2025

·

Stayed 2 nights

Front desk was efficient and polite Room very clean and breakfast was terrific!

8

Laura

Oct 5, 2024

·

Stayed 1 night

Property was clean and spacious. Loved the pool!The employees were really nice. Breakfast was a little diffcult, we were trying to get the pancake machine to work and asked the workers a couple of times to fix it, kept on breaking down. Other than that a nice night !

10

Kimberly

Jun 13, 2025

·

Stayed 2 nights

There was an excellent continental breakfast and rooms were clean and updated. We loved staying here and will recommend to everyone!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $184	2 $195	3 $202	4 $211	5 $373	6 $629	7
8 $130	9 $118	10 $158	11 $127	12 $126	13 $330	14
15 $129	16 $162	17 $213	18 $217	19 $234	20 $419	21 $361
22 $138	23 $154	24 $154	25 $182	26 $228	27 $250	28 $224
29 $110	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
		1 $161	2 $158	3 $137	4 $149	5 $183
6 $109	7 $109	8 $109	9 $109	10 $117	11 $117	12 $117
13 $109	14 $137	15 $142	16 $109	17 $109	18 $130	19 $130
20 $86	21 $89	22 $91	23 $89	24 $101	25 $101	26 $101
27 $85	28 $87	29 $130	30 $130	31 $149

Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG

Prices for Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Suite, 1 King Bed

Standard Room

Guest reviews of Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites West Point-Fort Montgomery by IHG

Prices for upcoming dates