Holiday Inn Express Hauppauge-Long Island

Everything thing was nice. The lobby is very welcoming. All staff was nice and professional. The breakfast had a great verity of food, that tasted good.

This hotel was a nightmare.. check in Sonia was not polite at all attitude and tried to tell me that we couldn’t do two card split payments she had an attitude check in took over 20 minutes she kept looking over to the front desk supervisor for help but she was to busy playing with a cat was also very rude for a supervisor our first room had mold in it the shower pole was hanging off the wall and water was coming out of the shower the man at the front desk was also very rude the only friendly faces in that entire hotel were Melinda and Juan they would be better running that place it’s a joke drive further out and go to the location in center reach.

We stayed for three nights. The price was reasonable. The king bed was comfortable. The room had a couch, dresser, desk, microwave , small refrigerator and coffee maker. The bathroom was well lit, clean, and had a shower bar holder which I felt more comfortable with and a very nice vanity. The complimentary breakfast had a variety of food which was tasty. The coffee was excellent. They also have a variety of Bigalow Teas for your choice. The staff was welcoming and couldn't do enough for you to make our stay perfect. I recommend this hotel.

Good bkfast

The hotel charged my debit card and credit card multiple times. Twice for incidentals, charged my debit card the full amount and then again full amount on my credit card. When I complained to the front desk, the woman seemed to be confused and said after our stay the charges would fall off. I told the woman I wanted to charges to be put on my debit card and not on my credit card, that didn’t happen. Will not be staying at this hotel ever again. Worst experience I ever had