Name: Super 8 by Wyndham Massena NY
Address: 84 Grove Street, Massena, New York, United States of America, Massena, New York, US
Price range: $99–$173 per night
Rating: 7.73

What guests think

Across many reviews, Super 8 by Wyndham Massena NY stands out for friendly, accommodating staff and a convenient location near shops and highways, while repeated comments note very limited breakfast offerings and the absence of an elevator affecting accessibility.

Rooms are generally comfortable, though some feel small or dated, and a few guests reported noisy heaters or minor HVAC and fixture issues. Cleanliness receives frequent praise, with occasional misses such as dusty vents, stained linens, or lingering odors. Expect a straightforward budget stay suited to short visits and road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; multiple reviews note there is no elevator, making upper floors challenging for some guests. Several guests found parking easy and convenient.

Related guest reviews

10

Amanda

Dec 25, 2024

·

Stayed 1 night

Only minus was that there is not an elevator. Other than that, cleanest hotel in upstate ny!

8

Amanda

Mar 17, 2024

·

Stayed 1 night

The staff was very nice and helpful, the room was very clean. The parking lot was very small. There weren't many amenities, but as I was only there from midnight until 9a.m., I didn't need many. The shower was fairly narrow, and there wasn't a microwave. The room description did NOT list a microwave though.

8

Mark

Sep 24, 2025

·

Stayed 2 nights

There is no elevator, so if you can't climb stairs be sure to get a room on the ground floor

6

Amber

Jul 7, 2024

·

Stayed 2 nights

There was no elevator nor did the website specify, our room was on the third floor. Not ideal for people with disabilities like myself & husband. Overall the room was. Lean but you could clearly see cobwebs in a corner on the ceiling, picture above bed to the ceiling, & base board in the bathroom.

10

Gaurav

Dec 10, 2024

·

Stayed 2 nights

Spent a week at Super 8 during business trip. Hotel is very clean, quiet and convenient. Parking was easy. Convenience store and coffee shops are walkable distance. Really enjoyed the stay.

4

Satish

May 20, 2024

·

Stayed 1 night

This is an overpriced property and not worth what we paid for. The motel does not have elevators or ramps and so not recommended for anyone who has trouble climbing stairs pr with mobility issues. Dated room, stained carpets and flimsy towels. They did keep the room clean and the staff was friendly. No breakfast.

10

Jacqueline

Jul 3, 2023

·

Stayed 1 night

Room was very clean. Washroom was spotless. Towels were clean and soft. Bed was very comfortable. Parking was convenient.

8

Julienne

Oct 16, 2023

·

Stayed 1 night

An okay stay. Did not like the stairs due to me having a walker and one of the rails was loose. Otherwise everything else was fine

8

Robert

Apr 10, 2024

·

Stayed 3 nights

The location is OK. Staff very friendly and accommodating. The handicapped access rom was excelent.

4

Cindy

May 2, 2023

·

Stayed 2 nights

No elevator, and no continental breakfast as advertised. Smoking room was as i expected, but to have to carry a bag to the third floor was inconvenient

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Cleanliness

Many guests describe rooms and bathrooms as very clean, even spotless. A smaller number report lapses such as dusty vents, stained linens, or odors in some areas.

Related guest reviews

10

Charles

Aug 16, 2025

·

Stayed 1 night

Very clean and right across the street from food and shopping.

2

Tyra

Jul 22, 2024

·

Stayed 1 night

The room did not feel clean. Bedspread was not clean and had holes. Chair in room, was very old and dirty. Was told that the room was used for staff primarily. Motel would not provide an alternative room

10

Richard

Aug 8, 2025

·

Stayed 1 night

The room was clean and had a good size bathroom. Was able to check in early which was great. Area seemed safe and room was quiet.

10

Mario

Jul 27, 2024

·

Stayed 2 nights

Super clean.

10

Melissa

Nov 9, 2025

·

Stayed 1 night

Checking is was easy quick and efficient, when desk clerk saw my husband walk in with cane, quickly changed room to accessible. Much appreciated. Room was clean, comfortable and quiet. Appreciated the recliner in room as I have trouble laying flat at times.

4

Ashlee

Dec 26, 2023

·

Stayed 1 night

We stayed here as a last minute get away, paid $116. Not too expensive, but not motel price either, a nice middle ground. We got inside and the foyer seemed managed, not well kept but managed, at least. After check in we made it up to our room for a once over safety check. During that check we noted that the shower head was rusty and filthy, the vent in the bathroom was dusty and half falling out of the wall, the sheets on the bed seemed to have a dark red stain on them along with hair & other stains, and the room itself stunk. Last minute/cheap or not, I definitely had higher hopes & certainly won’t stay here again.

10

Jacqueline

Jul 3, 2023

·

Stayed 1 night

Room was very clean. Washroom was spotless. Towels were clean and soft. Bed was very comfortable. Parking was convenient.

8

Margaret

Aug 27, 2023

·

Stayed 3 nights

Very friendly staff, excellent cleaning staff and immaculate room

4

Amanda

Nov 30, 2024

·

Stayed 1 night

Super dated. Not overly clean but not disgusting either.

10

peggy

Aug 1, 2025

·

Stayed 1 night

It was easy to find. The beds were very comfortable. The room and the bathroom were very clean. We only stayed one night. We would definitely stay here again

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Rooms

Rooms are comfortable and often quiet with supportive beds, and some include recliners. Several reviews note small or dated spaces and occasional issues like noisy heaters, thin walls, or isolated HVAC and fixture problems.

Related guest reviews

4

Ken

Mar 22, 2024

·

Stayed 1 night

Stayed one night, room was clean, however there was an old recliner chair I would not sit on (looked disgusting), the bathroom faucet was very loose and I was waiting for it to blow off and the tub had brown stains on the bottom - i would not get in for a shower. The walls and ceiling is very thin so at 5AM I heard everything over top and next to me. People walking, going to the bathroom, caughing etc.

8

Jonathon

Feb 23, 2025

·

Stayed 1 night

We thoroughly enjoyed our stay here. Our check-in was flawless. The manager on duty, was pleasant and greeted us with a smile. She gave us room 201, nice room. A couple minor things that could be addressed, one is the lack of an exhaust fan in the bathroom, "stinky,pew, no where to go.". Lol. And the steam from the shower made the room a bit humid. The walls had condensation running down them. That will become a mold issue. NONE now, but..... Second thing is the curtains in the room. I ended up using the bed cover to put up over the window because it was extremely bright, they didn't completely cover the width of the window, leaving your room partially exposed at the end of the curtains. The property is a litte dated, but highly maintained. Fresh paint, clean halls. The non-smoking King Bedroom was clean and tidy. The recliner was New and comfortable. No major complaints, overall my stay would be a 4.5/5. I would recommend this place. We will return! Thank you for the pleasant stay! See you soon.

10

Mary Jo

May 5, 2024

·

Stayed 1 night

This was a one-night stay for me as I was in town for business. Given that the hotel room was not going to be the highlight of my stay, it was exactly what I needed. It was extremely clean and extremely quiet. I live in a very rural area so I know quiet when I hear it and I could not believe what a good night's sleep I got because of it.

8

Melissa

Sep 1, 2024

·

Stayed 1 night

Comfortable beds clean room

4

Randy

Aug 8, 2024

·

Stayed 1 night

Everything about our stay was just mediocre. Not terrible, but not great either. The smallest motel room I have ever seen and the poorest excuse for a breakfast as well. The location is nice with a big plaza across the street.

10

Rita

Jan 21, 2025

·

Stayed 1 night

the room was nice, the heater was a bit noisy. I'd stay there again.

8

Melissa

Mar 2, 2025

·

Stayed 1 night

Nice rooms beds comfy

6

Richard

Jul 12, 2023

·

Stayed 2 nights

Property needs to be updated. Clean but needs a facelift

4

Tom

Nov 3, 2025

·

Stayed 1 night

Noisy heater

10

Stephanie

Jul 1, 2025

·

Stayed 1 night

Upon arrival, the air conditioner did not work in the room. Management quickly changed us to another room.

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Service

Service is consistently friendly and accommodating, with quick, efficient check-in and prompt help when issues arise, including room changes and accessibility needs.

Related guest reviews

10

john

Dec 20, 2024

·

Stayed 1 night

Front desk staff was so helpful to our needs & did everything to provide what we needed

6

Chrissy

Aug 17, 2025

·

Stayed 1 night

Price is okay; you get what you pay for. The lady at the front desk was lovely and very friendly.

10

Melissa

Jun 29, 2025

·

Stayed 1 night

We booked for a quick overnight. Read all the reviews before we booked. We were not disappointed for a clean, safe, air conditioned room. Shower was good and clean. It needs some updating but the cleanliness was on spot. Also the big seller for me was the kind woman at the front desk, she offered help if anything was wrong, was quick to get us in after a crazy busy day, And was very kind. We will stay again!

10

Ann

Jul 29, 2024

·

Stayed 2 nights

Staff is friendly and accommodating. It makes for a pleasant stay.

10

Melissa

Nov 9, 2025

·

Stayed 1 night

Checking is was easy quick and efficient, when desk clerk saw my husband walk in with cane, quickly changed room to accessible. Much appreciated. Room was clean, comfortable and quiet. Appreciated the recliner in room as I have trouble laying flat at times.

8

Fred

Aug 8, 2023

·

Stayed 2 nights

The room we had was not the what we had reserved! We had reserved a King room, but when we checked in, the room had not been cleaned yet, and the bed had not been made up! The employee at the counter immediately took us to another room, which worked out jus fine! Customer service was great! 😊👍

10

Suzan

Nov 18, 2025

·

Stayed 5 nights

We were in town for my father’s funeral. The staff are so kind and accommodating to our needs!

10

Christopher

Jul 24, 2025

·

Stayed 1 night

Check in and staff were quick and helpful

10

Stephanie

Jul 1, 2025

·

Stayed 1 night

Upon arrival, the air conditioner did not work in the room. Management quickly changed us to another room.

10

Suzan

Jun 17, 2025

·

Stayed 4 nights

We had an awesome stay! Tammy, at the front desk was very friendly and personable. Housekeeping staff were friendly and very accommodating! No complaints here.

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Location

Location is convenient and easy to reach, with shops, restaurants, and a plaza across the street, plus quick highway access. Several note the area feels safe and quiet.

Related guest reviews

10

Jeffrey B

Aug 2, 2023

·

Stayed 1 night

Quiet area, eassy to get to, and a nice clean roo.

10

Charles

Aug 16, 2025

·

Stayed 1 night

Very clean and right across the street from food and shopping.

10

Richard

Aug 8, 2025

·

Stayed 1 night

The room was clean and had a good size bathroom. Was able to check in early which was great. Area seemed safe and room was quiet.

8

Craig

May 2, 2023

·

Stayed 1 night

Convenient location

10

tanya

Oct 27, 2024

·

Stayed 1 night

I was immediately greeted by Tammy who was knowledgeable about area. Hotel was clean exterior clean. Great value for the price. Location is convenient, movies across street . Casino 20 mins up the road. I would definitely stay again. Bed was comfortable and room was in great shape.

10

Gaurav

Dec 10, 2024

·

Stayed 2 nights

Spent a week at Super 8 during business trip. Hotel is very clean, quiet and convenient. Parking was easy. Convenience store and coffee shops are walkable distance. Really enjoyed the stay.

8

Cristina

Dec 19, 2023

·

Stayed 2 nights

It was good we stayed here in October and we found the place was convenient and clean and close to restaurants and reasonably priced

10

Ava M.

Oct 28, 2023

·

Stayed 1 night

Great place for a night or two. Near a shopping plaza and restaurants.

10

Judy A

Sep 30, 2024

·

Stayed 1 night

When I come to this area I always try to stay here. Quick access to the highway. Lots of restaurants and shopping nearby. Staff is always helpful & friendly. Price is right. No breakfast but coffee is in room to get you going

8

Frank

Jul 31, 2023

·

Stayed 3 nights

Convienent to the state park nearby. Location right off state highway.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited or not provided despite expectations in some listings; multiple reviews mention only mini muffins, oatmeal, or coffee. Travellers should plan to eat elsewhere.

Related guest reviews

10

Toby

Aug 7, 2024

·

Stayed 1 night

Only downside of this property was the "continental" breakfast. It was a box of muffins from Walmart and that was it.

6

Kenneth D

Aug 27, 2024

·

Stayed 5 nights

No breakfast, bed not good,5 nights stay 4 day room service, in room coffee bad

8

Joyce

Sep 13, 2023

·

Stayed 1 night

Staff and accommodations exceeded my expectations, the breakfast not so much.

4

Randy

Aug 8, 2024

·

Stayed 1 night

Everything about our stay was just mediocre. Not terrible, but not great either. The smallest motel room I have ever seen and the poorest excuse for a breakfast as well. The location is nice with a big plaza across the street.

2

Gerald

Jul 10, 2024

·

Stayed 3 nights

Breakfast was a joke. Mini muffins from Walmart was all there was.

4

Jeff

Mar 6, 2023

·

Stayed 2 nights

They claim to have a free breakfast but according to staff they haven’t had it in years. Not even juice or cereal. Disappointed

4

Satish

May 20, 2024

·

Stayed 1 night

This is an overpriced property and not worth what we paid for. The motel does not have elevators or ramps and so not recommended for anyone who has trouble climbing stairs pr with mobility issues. Dated room, stained carpets and flimsy towels. They did keep the room clean and the staff was friendly. No breakfast.

10

Judy A

Sep 30, 2024

·

Stayed 1 night

When I come to this area I always try to stay here. Quick access to the highway. Lots of restaurants and shopping nearby. Staff is always helpful & friendly. Price is right. No breakfast but coffee is in room to get you going

4

Sylvain

Aug 11, 2024

·

Stayed 1 night

Bed was broken, Ac not working well, small tv I know is a super 8 but I got better experience at other Super 8 The price was way to much for the type of room we got. Oh and the breakfast no bread not even a cafee No choice at all a real joke Nop not going back for sure

8

Patricia

Mar 2, 2024

·

Stayed 1 night

The breakfast was packages of oatmeal Walmart mini muffins and coffee. I saw a toaster but no bread or bagels or jams

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$99
March	$99
April	$98
May	$124
June	$101
July	$112
August	$104
September	$100
October	$96
November	$95
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $105	18 $119	19 $119
20 $105	21 $104	22 $104	23 $104	24 $105	25 $141	26 $140
27 $104	28 $105	29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $173	3 $150
4 $105	5 $105	6 $105	7 $105	8 $105	9 $125	10 $125
11 $105	12 $105	13 $105	14 $105	15 $105	16 $125	17 $125
18 $105	19 $105	20 $105	21 $105	22 $105	23 $125	24 $125
25 $105	26 $105	27 $99	28 $105	29 $105	30 $125	31 $125

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Microwave

Room, 1 Queen Bed, Accessible (Bathtub)

Room, 1 King Bed

Room, 2 Queen Beds

Standard Double Room, 2 Double Beds, Smoking, Microwave

Room, 1 King Bed, Smoking

Standard Room, 1 Queen Bed, Smoking, Microwave

Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Super 8 by Wyndham Massena NY

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