Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Não tem frigobar no quarto que é muito pequeno! Espaço do café da manhã apertado e mal dimensionado; sempre cheio e não tem condições nem de se locomover! É dificil achar lugar para 3 tomarem o café da manhã juntos! Ponto muito bom é servirem agua e café 24 horas!

HORRIBLE experience, DO NOT book here!! I booked a high floor, king, w/jetted tub. I received a basement floor and a broken tub. Went to take a bath and the jetted tub was broken. The bath was filled with black junk indicating it had been broken for a while. There was NO smoke detector. I had to request one be installed. My room was across from the employee break room which they held the door open with a rag. I heard every cackle, it was like a party was going on every morning. It interrupted my sleep. Furthermore, I requested a late check out, got denied and charged anyway, for the denied late check out. I tried to get compensation for the BREACH OF CONTRACT for paying for a room I didn’t receive. I just wanted the difference between what I paid and what I received. They compensated me 37% and then ignored me. A supervisor at Hotel.com managed to get an additional 14% returned to me. This management team stands behind corporate greed.

Hôtel bien situé et très bon rapport qualité/prix pour NYC

The room was alittle cold. But everything was great overall.

Tiny rooms with no room for anything. Crowded small breakfast area with very minimal choice of breakfast items. Staff was great though