Quality Inn & Suites Plattsburgh

customer service was great however, my room smelled like cigarette smoke and the hallway was not very cleanly. it was OK for being in a pinch and needing a room quickly.

Stayed for 1 night. Did not go to the hotel breakfast. My husband and I never read anything about paying $100 deposit down before check in so during the check in process thats was disappointing as that was money my husband and I weren't expecting to pay. The staff at check in and out were very knowledgeable and caring. Our room wasnt perfect but wasnt horrible. Covered up/noticeable patched up fist hole in bedroom wall, old stain and marks on furniture; shower wasnt 100% clean as there was someone else's hair in the tub and on shower walls but toilet, sink, and floors was clean, and the bathroom vent cover wasnt screwed into the wall properly so i'm thankful that did not fall during our stay. Bed was clean and made; walls were not sound proof so you can hear loud music and other hotel guests voices throughout the night. Pool was clean, clean and folded towels at pool and in hotel room bathroom. Overall, an okay stay but wont come back.

cable was incredible, they have every channel there is. Puppy friendly, good location, room clean and in good condition. Property is older and shows its wear. Butcher Block next store has great early bird special, go if its your birthday for a massive free drink.

Meh Staff knocked on door at 7h45 for nothing. Building very rough. Inside looks better. Pool is good.

Ok