The Royal Regency Hotel

It was a great place to be

The lobby and reception area are nice but the room we had no so nice especially for the price it gave motel

Royal Regency never disappoints definitely worth staying. The excellent breakfast is a bonus on top of the best customer experience always provided by Mercedes.

I do not wish to make any additional comments.

This property is very nice looking and the room was very clean, which we appreciated. There were 2 towels in the bathroom and only 1 washcloth (there were 2 of us) which we shared. It was an 'accessible' room, so there were quite a number of grab bars in the bathroom, but it was a tub, not a walk-in shower. Fortunately neither of us had a problem climbing into the tub. There were no hooks on the bathroom door to hang robes or clothing, or even to hang towels. Wet towels had to be hung on the grab bar near the toilet, which caused the toilet paper to become damp. The handheld shower nozzle holder was broken & had to be balanced on the edge of one of the grab bars, & kept falling. The bed had 3 pillows, all of which were pretty flat, so we called the front desk to ask for a couple of extra pillows, & the person who answered told us she would call back, but she never did. There was a wedding reception taking place on the floor in an event room DIRECTLY UNDER OURS, & the music was so loud that we could feel our room actually shaking a bit. When the music finally ended we thought we'd be able to sleep, but the wedding guests were all over the place & hotel staff did nothing to quiet them - they were loud & running around until 4:00 AM, & quite a few even right outside our window! Twice during the night (the 2nd time at 3:30!), someone knocked persistently on our door & they turned out to be wedding guests who were looking for people & had the wrong room. Beware Room 122.