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Towneplace Suites by Marriott Cleveland Westlake

121 $US

/nuit

Moyenne pour octobre

Towneplace Suites by Marriott Cleveland Westlake - Image 1

Towneplace Suites by Marriott Cleveland Westlake - Chambre

Towneplace Suites by Marriott Cleveland Westlake - Chambre

Towneplace Suites by Marriott Cleveland Westlake - Piscine

Towneplace Suites by Marriott Cleveland Westlake - Salle de bain

Prix pour Towneplace Suites by Marriott Cleveland Westlake

Sélectionnez les dates pour voir les prix et les disponibilités

121 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Towneplace Suites by Marriott Cleveland Westlake, les prix par nuit s'élèvent en moyenne à 89 $US pendant le mois le moins cher (février) et à 175 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.

Prix moyen par nuit à Towneplace Suites by Marriott Cleveland Westlake selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	101 $US
février	89 $US
mars	98 $US
avril	103 $US
mai	132 $US
juin	175 $US
juillet	165 $US
août	154 $US
septembre	146 $US
octobre	121 $US
novembre	107 $US
décembre	109 $US

Le plus cher : juin (env. 175 $US)

Le moins cher : février (env. 89 $US)

À propos de cet établissement

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et une salle de fitness ouverte 24 h/24.

Équipements

Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et une salle de fitness ouverte 24 h/24.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Pour combler tous vos petits creux, Towneplace Suites By Marriott Cleveland Westlake vous propose une épicerie. Un petit déjeuner continental gratuit est servi en semaine de 06 h 30 à 09 h 00 et le week-end de 07 h 00 à 09 h 30.

Chambres

Passez un séjour comme il se doit dans une des 85 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un réfrigérateur et four. Des chaînes par câble sont à votre disposition et vous invitent au divertissement. Les équipements et services offerts par l'hébergement comprennent un bureau et un coin salon séparé, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Towneplace Suites By Marriott Cleveland Westlake, vous profiterez d'un séjour en plein centre de Westlake, (Nord Dover), à moins de 5 minutes en voiture de Lac Érié et Bay Lanes Bowling. Cet hôtel se trouve à 21,1 km de Huntington Bank Field et à 21,7 km de Rock and Roll Hall of Fame.

À proximité

Lac Érié(1.2 miles)
St John West Shore Family Health(1.6 miles)
Bay Lanes Bowling(1.7 miles)
Huntington Reservation(2.5 miles)
Lake Erie Nature & Science Center(2.8 miles)
Huntington Beach(3.6 miles)
Crocker Park(3.8 miles)
Regal Crocker Park(3.9 miles)
Rocky River(4 miles)
University Hospitals(4.1 miles)
Centre commercial Westgate Mall(4.6 miles)
Réserve naturelle Rocky River Reservation(5 miles)
Centre commercial Westfield Great Northern Mall(5.4 miles)
Lakewood Dog Park(5.6 miles)
Emerald Necklace(5.9 miles)
Aéroport international Hopkins (CLE)(8.2 miles)
Cleveland, Ohio (BKL-Burke Lakefront)(14.3 miles)
Cleveland, Ohio (CGF-Cuyahoga County)(27.7 miles)

Parking
Piscine
Chambres non-fumeurs
Centre d'affaires
Coffre-fort
Piscine extérieure

Emplacement

25052 Sperry Drive, Nord Dover, Ohio, États-Unis d’Amérique

Lac Érié (1.2 miles)

St John West Shore Family Health (1.6 miles)

Bay Lanes Bowling (1.7 miles)

Huntington Reservation (2.5 miles)

Lake Erie Nature & Science Center (2.8 miles)

Huntington Beach (3.6 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Suite, 2 chambres

Détails de la chambre

2 Lits Doubles

Couchages 5

568 ft²

Climatisation

Cuisine

Salon séparé

5

Studio, 1 grand lit et 1 canapé-lit (Mobility/Hearing Access, Roll-In Shwr)

Détails de la chambre

1 Grand Lit Double

et

1 Canapé-Lit

Couchages 3

356 ft²

Climatisation

Cuisine

Salon séparé

6

Studio, 1 grand lit et 1 canapé-lit

Détails de la chambre

1 Grand Lit Double

et

1 Canapé-Lit

Couchages 3

365 ft²

Climatisation

Cuisine

Salon séparé

5

Studio, 1 grand lit et 1 canapé-lit (Mobility/Hearing Accessible, Tub)

Détails de la chambre

1 Grand Lit Double

et

1 Canapé-Lit

Couchages 3

356 ft²

Climatisation

Cuisine

Salon séparé

6

Suite, 1 chambre

Détails de la chambre

1 Grand Lit Double

Couchages 3

510 ft²

Climatisation

Cuisine

Salon séparé

5

Suite, 1 chambre (Mobility/Hearing Accessible, Tub)

Détails de la chambre

1 Grand Lit Double

Couchages 3

506 ft²

Climatisation

Cuisine

Salon séparé

Avis des voyageurs sur Towneplace Suites by Marriott Cleveland Westlake

7.6

Bien

Basé sur 487 avis vérifiés

Qui séjourne ici ?

Affaires

17%

Couples

28%

Familles

44%

Groupes

3%

Solo

5%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Towneplace Suites by Marriott Cleveland Westlake, les voyageurs font régulièrement l'éloge du personnel accueillant et serviable, ainsi que des suites spacieuses avec cuisine. Ils notent également des espaces datés, une propreté parfois approximative, des odeurs fortes dans les parties communes et des problèmes d'entretien occasionnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Towneplace Suites by Marriott Cleveland Westlake, les voyageurs font régulièrement l'éloge du personnel accueillant et serviable, ainsi que des suites spacieuses avec cuisine. Ils notent également des espaces datés, une propreté parfois approximative, des odeurs fortes dans les parties communes et des problèmes d'entretien occasionnels.

L'emplacement reçoit de bons commentaires pour être à la fois calme et pratique pour se rendre au centre-ville et dans les quartiers environnants. La qualité du petit-déjeuner varie, passant d'abondant et savoureux à limité ou insuffisamment réapprovisionné. Plusieurs critiques font état d'une connexion Wi‑Fi peu fiable ou non fonctionnelle. Cet établissement convient mieux à un séjour sans fioritures qu'à ceux qui recherchent une ambiance moderne et haut de gamme.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur la piscine sont mitigés : plusieurs signalent de l'eau sale ou des débris, tandis que quelques-uns la mentionnent positivement. La salle de sport est décrite comme sale et avec des poids manquants, et le système CVC du hall d'accueil a été signalé en panne lors de certaines visites.

Avis de voyageur à ce sujet

6

Flossie

11 août 2023

·

A séjourné 1 nuit

The staff working here are the only good thing about this hotel. It is dated and stinks of mold and smoke. The facilities are an absolute disgrace to the Marriott chain.

The staff working here are the only good thing about this hotel. It is dated and stinks of mold and smoke. The facilities are an absolute disgrace to the Marriott chain.

2

Laura

28 juil. 2025

·

A séjourné 2 nuits

The front staff are the only acceptable part of this hotel. It was filthy and run down. The front piece of a drawer was missing and a window cracked and repaired with blue tape. Worn down furniture that was dirty. Carpet smelled like wet dog. Uncomfortable beds! Pool needed attention. Skimming leaves and bugs off. Everything looked and felt like it hadn’t been maintained in10-15 years. Will not recommend or stay at Town place suites

The front staff are the only acceptable part of this hotel. It was filthy and run down. The front piece of a drawer was missing and a window cracked and repaired with blue tape. Worn down furniture that was dirty. Carpet smelled like wet dog. Uncomfortable beds! Pool needed attention. Skimming leaves and bugs off. Everything looked and felt like it hadn’t been maintained in10-15 years. Will not recommend or stay at Town place suites

4

FEDERICO

29 avr. 2023

·

A séjourné 2 nuits

Bad service, decadent hotel. Food during breakfast is not replaced even 1h before finishing time. Extremely bad internet quality, impossible to work with. Fitness room with missing weights and durty. No chairs to sit on table to in kitchen.

Bad service, decadent hotel. Food during breakfast is not replaced even 1h before finishing time. Extremely bad internet quality, impossible to work with. Fitness room with missing weights and durty. No chairs to sit on table to in kitchen.

4

Larry

18 août 2025

·

A séjourné 2 nuits

The property needs to be updated. Air conditioning in lobby area was not working. Way to hot for that not be fixed.

The property needs to be updated. Air conditioning in lobby area was not working. Way to hot for that not be fixed.

6

Tracy

1 sept. 2025

·

A séjourné 3 nuits

Price was affordable, but distinct odor in main lobby and hallways. Outdated and in need of updating.

Price was affordable, but distinct odor in main lobby and hallways. Outdated and in need of updating.

6

Michelle

6 juil. 2025

·

A séjourné 3 nuits

The hotel was run down. Rooms were not cleaned right. Dirty dishes in the dishwasher. Stains on the sofa. The pool was dirty.

The hotel was run down. Rooms were not cleaned right. Dirty dishes in the dishwasher. Stains on the sofa. The pool was dirty.

4

Kimberly A

27 juil. 2025

·

A séjourné 1 nuit

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

10

Jennifer

19 août 2024

·

A séjourné 1 nuit

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

8

Vicci

3 oct. 2024

·

A séjourné 1 nuit

Motel is showing some age, but being kept up considering it being outdated

Motel is showing some age, but being kept up considering it being outdated

10

Jennifer

28 août 2023

·

A séjourné 2 nuits

i enjoyed how "compact" the area was; everyone was friendly, we were able to walk to the restaurants & BONUS! the day it rained I was allowed to use the neighboring indoor pool! AWESOME!

i enjoyed how "compact" the area was; everyone was friendly, we were able to walk to the restaurants & BONUS! the day it rained I was allowed to use the neighboring indoor pool! AWESOME!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est variable : bien que de nombreux clients aient trouvé leurs chambres très propres, d'autres ont signalé des meubles sales ou tachés, des toiles d'araignées et des odeurs fortes dans les couloirs et certaines chambres. Les parties communes et les tapis nécessitent souvent un nettoyage en profondeur.

Avis de voyageur à ce sujet

2

Brian

21 mars 2025

·

A séjourné 2 nuits

No hot water only tepid, cobwebs on walls, musky odor in room,

No hot water only tepid, cobwebs on walls, musky odor in room,

4

Cindie

31 juil. 2025

·

A séjourné 2 nuits

FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

4

Brooke

18 déc. 2023

·

A séjourné 1 nuit

Room was extremely dirty!! There was takeout wrappers behind the dressers in each room. The TV was broken in our suite and they didnt even offer to look at it - starting telling me to unplug HDMI cables. I am not messing with that. They did then offer us to switch rooms, but we had already unpacked with 2 kids and a dog so that would be extremely inconvenient.

Room was extremely dirty!! There was takeout wrappers behind the dressers in each room. The TV was broken in our suite and they didnt even offer to look at it - starting telling me to unplug HDMI cables. I am not messing with that. They did then offer us to switch rooms, but we had already unpacked with 2 kids and a dog so that would be extremely inconvenient.

6

ATIF

11 juil. 2025

·

A séjourné 1 nuit

Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.

Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.

10

Matthew

12 déc. 2025

·

A séjourné 5 nuits

The room was very clean and very nice, when I checked out, the staff was extremely courteous and very helpful, however, when I checked in the staff was not that helpful, and will not disc courteous, not at all friendly.

The room was very clean and very nice, when I checked out, the staff was extremely courteous and very helpful, however, when I checked in the staff was not that helpful, and will not disc courteous, not at all friendly.

2

Don

5 juil. 2024

·

A séjourné 3 nuits

The location was good for our trip. The hallways from the outside door to the room smelled and were dirty. The room suffered from the same smell albeit slightly less. Generally, the room was in serious need to deep cleaning or remodeling. Will never use that property again.

The location was good for our trip. The hallways from the outside door to the room smelled and were dirty. The room suffered from the same smell albeit slightly less. Generally, the room was in serious need to deep cleaning or remodeling. Will never use that property again.

4

Kimberly A

27 juil. 2025

·

A séjourné 1 nuit

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

4

Charles

15 mars 2024

·

A séjourné 2 nuits

The workers were great, room was Filthy, dead bug on the heaters, cobwebs in sll the corner, room must not have been cleaned or occupied in a while. Hallways and stairwell smelled like weed and cigarettes.

The workers were great, room was Filthy, dead bug on the heaters, cobwebs in sll the corner, room must not have been cleaned or occupied in a while. Hallways and stairwell smelled like weed and cigarettes.

10

Norman

11 sept. 2025

·

A séjourné 2 nuits

Great staff, clean room, modern rooms.

Great staff, clean room, modern rooms.

10

Yolanda

10 sept. 2025

·

A séjourné 2 nuits

The room was very clean and roomy. Water pressurer was excellent. Great location, easy to get too. The staff was very friendly and accommodating. Will defi itely come back when we're in that area.

The room was very clean and roomy. Water pressurer was excellent. Great location, easy to get too. The staff was very friendly and accommodating. Will defi itely come back when we're in that area.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont spacieuses, de type suite, avec une cuisine entièrement équipée et des lits généralement confortables. Toutefois, beaucoup soulignent un décor daté et des problèmes d'entretien (par exemple, des serrures ou des radiateurs cassés, des meubles déchirés, des réparations réalisées avec du ruban adhésif), ainsi que des bruits occasionnels de train et une connexion Wi‑Fi peu fiable ou non fonctionnelle.

Avis de voyageur à ce sujet

6

Alison

5 janv. 2024

·

A séjourné 1 nuit

Spacious room, full kitchen, friendly and helpful staff

Spacious room, full kitchen, friendly and helpful staff

4

Barry

1 juil. 2025

·

A séjourné 1 nuit

the property was underwhelming consider the room rate. Train whistles during the night were very loud.

the property was underwhelming consider the room rate. Train whistles during the night were very loud.

10

Austin

24 juil. 2025

·

A séjourné 5 nuits

I like the space we had with a separate bedroom and the kitchen was very useful!

I like the space we had with a separate bedroom and the kitchen was very useful!

2

Nina

12 oct. 2025

·

A séjourné 1 nuit

The bolt was broken and I couldn't lock the door. I didn't stay the night.

The bolt was broken and I couldn't lock the door. I didn't stay the night.

6

camilla

13 oct. 2024

·

A séjourné 2 nuits

Hotel was just okay. Had a suite. Kitchen area was great. Not terrible , but not as clean as should have been. Room dated, had duct tape for thresholds. Not up to Marriott standards.

Hotel was just okay. Had a suite. Kitchen area was great. Not terrible , but not as clean as should have been. Room dated, had duct tape for thresholds. Not up to Marriott standards.

2

Mary

30 déc. 2022

·

A séjourné 2 nuits

The internet did not work the entire time we were there which was 4 days. This is unacceptable. They did not offer any fruit for breakfast

The internet did not work the entire time we were there which was 4 days. This is unacceptable. They did not offer any fruit for breakfast

2

Kimberly

15 déc. 2024

·

A séjourné 5 nuits

They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.

They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.

10

Michael

13 sept. 2025

·

A séjourné 1 nuit

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.

4

Kimberly A

27 juil. 2025

·

A séjourné 1 nuit

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

We've stayed at other Towne Place Suites so we were not hesitant to book this one. Upon arrival (91°heat) there was no working air in the lobby area (luckily rooms did have air.) The lobby is cluttered, dingy and dated. Check in process is antiquated but staff was friendly. This property needs to up it's cleaning game as hall carpets are stained and smelled like "wet dog". The room set up was fine but again, dirt in corners of the bathroom, torn curtains, well worn couch all need attention.

10

Amy

19 sept. 2024

·

A séjourné 1 nuit

Room was big

Room was big

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme aimable, serviable et attentionné, avec une mention particulière pour le personnel du petit-déjeuner. Un certain nombre de critiques décrivent également des interactions brusques à la réception et une mauvaise gestion des problèmes.

Avis de voyageur à ce sujet

4

Cindie

31 juil. 2025

·

A séjourné 2 nuits

FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

FRONT STAFF NOT HELPFUL VERY PUT OFF. ROOMS NOT CLEAN NOT WHAT WAS EXPECTED PER THE PICTURES ON SITE. WOULD NOT RECOMMEND THIS HOTEL TO ANYONE

10

Diane

28 juil. 2024

·

A séjourné 2 nuits

The staff here is so friendly and go out of their way to make your stay great. They were able to meet all of my requests and even called the room to make sure it was suitable and asked if there was anything we needed.

The staff here is so friendly and go out of their way to make your stay great. They were able to meet all of my requests and even called the room to make sure it was suitable and asked if there was anything we needed.

10

Amanda

3 août 2024

·

A séjourné 6 nuits

Absolutely amazing, friendly and accommodating staff!!

Absolutely amazing, friendly and accommodating staff!!

8

Lori

29 juil. 2024

·

A séjourné 4 nuits

We were all very impressed with the level of customer care by every staff person we encountered! They all geniunley cared that we had a nice stay there. The facility could use some updating.

We were all very impressed with the level of customer care by every staff person we encountered! They all geniunley cared that we had a nice stay there. The facility could use some updating.

10

Terry Wayne

3 août 2025

·

A séjourné 4 nuits

Everything was great and the staff was wonderful!

Everything was great and the staff was wonderful!

10

Margaret

3 janv. 2025

·

A séjourné 1 nuit

This was a perfect stay for friends! There was plenty of room for 5 of us. Breakfast was delicious! I had a flat tire (which was previously patched prior to the stay). The staff called our room to make sure that we were ok and to recommend tire services. They went above and beyond!

This was a perfect stay for friends! There was plenty of room for 5 of us. Breakfast was delicious! I had a flat tire (which was previously patched prior to the stay). The staff called our room to make sure that we were ok and to recommend tire services. They went above and beyond!

8

Akida

23 nov. 2023

·

A séjourné 4 nuits

My room was the best. Very clean, organized and homely. I loved the kitchen too. The doorway into the hotel however needs some care. Looks rusty and neglected, and gives you a feeling of where is this am coming to. Then I had a little rough time with staff. Mid-way during my stay, at 1100am, they loudly severally knocked and before I reached the door, they had flung it open to ask me out since my check out was due, and even after showing them my reservation, they asked me to better contact Expedia or check out. I did and it turned out to be mistaken identity. A phone call to the room would be more courteous than a dramatic entry. On check out date, the housekeeping staff entered my room to start cleaning at 10.00am when my reservation check out said 12.00pm. I hurriedly packed and checked out.

My room was the best. Very clean, organized and homely. I loved the kitchen too. The doorway into the hotel however needs some care. Looks rusty and neglected, and gives you a feeling of where is this am coming to. Then I had a little rough time with staff. Mid-way during my stay, at 1100am, they loudly severally knocked and before I reached the door, they had flung it open to ask me out since my check out was due, and even after showing them my reservation, they asked me to better contact Expedia or check out. I did and it turned out to be mistaken identity. A phone call to the room would be more courteous than a dramatic entry. On check out date, the housekeeping staff entered my room to start cleaning at 10.00am when my reservation check out said 12.00pm. I hurriedly packed and checked out.

2

Kimberly

15 déc. 2024

·

A séjourné 5 nuits

They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.

They had to move me to FIVE rooms before I got one with a working heater. Even this one was not clean, stained carpet, hair in fridge, two out of 3 broken heaters, hair on sheets. I asked for clean sheets and changed them myself. Took 1.5 hours to get me checked in and when I made a polite complaint in the morning, the asst. manager evicted me! Turned out to be a blessing when I found a habitable room elsewhere. I thought Towneplace Suites were supposed to be nice, but never again. Atrocious customer service, filthy conditions.

10

saif

10 sept. 2025

·

A séjourné 2 nuits

Front desk lady was not nice

Front desk lady was not nice

10

Patricia

25 août 2024

·

A séjourné 1 nuit

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour se rendre au centre-ville de Cleveland et aux environs de Lakewood/Rocky River, tout en étant souvent décrit comme calme ou en retrait de la circulation, avec quelques restaurants accessibles à pied. La plupart des clients ont trouvé l'endroit paisible et facile d'accès.

Avis de voyageur à ce sujet

8

Patrick

22 août 2023

·

A séjourné 3 nuits

Good location

Good location

10

Diane

16 oct. 2025

·

A séjourné 5 nuits

convenient and good value

convenient and good value

8

Bridget

10 sept. 2023

·

A séjourné 2 nuits

The rooms are clean and having a full size kitchen is convenient when you are staying for several says. It reminded me of our time share hotels! There was also a nice big desk with plenty of shelves to store other things and a nice big closet. Having a complimentary breakfast was a bonus! I would definitely recommend if you are going to Cleveland -its not far from the Rock n Roll Hall of fame. I also recommend eating at the Carraba's Italian Grill located near the hotel! It's fantastic Italian Food (much better than Olive Garden)!

The rooms are clean and having a full size kitchen is convenient when you are staying for several says. It reminded me of our time share hotels! There was also a nice big desk with plenty of shelves to store other things and a nice big closet. Having a complimentary breakfast was a bonus! I would definitely recommend if you are going to Cleveland -its not far from the Rock n Roll Hall of fame. I also recommend eating at the Carraba's Italian Grill located near the hotel! It's fantastic Italian Food (much better than Olive Garden)!

8

BERNARD

17 nov. 2023

·

A séjourné 2 nuits

The location is perfect. Old facility but has all you need for short and long stays. I will always stay again.

The location is perfect. Old facility but has all you need for short and long stays. I will always stay again.

10

Mary

23 nov. 2023

·

A séjourné 5 nuits

Quiet and located close to family. Clean and comfortable.

Quiet and located close to family. Clean and comfortable.

8

Kyle

25 sept. 2023

·

A séjourné 1 nuit

It's out of the way and thus fairly peaceful and quiet. The layout of the room access is odd but the room was very nice and well appointed.

It's out of the way and thus fairly peaceful and quiet. The layout of the room access is odd but the room was very nice and well appointed.

10

Michael

13 sept. 2025

·

A séjourné 1 nuit

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.

It was convenient to downtown (10 miles) ( we were going to a concert at Rocket arena) and it was a suite for a very reasonable price. Will definitely stay here again when in the Cleveland area.

2

Don

5 juil. 2024

·

A séjourné 3 nuits

The location was good for our trip. The hallways from the outside door to the room smelled and were dirty. The room suffered from the same smell albeit slightly less. Generally, the room was in serious need to deep cleaning or remodeling. Will never use that property again.

The location was good for our trip. The hallways from the outside door to the room smelled and were dirty. The room suffered from the same smell albeit slightly less. Generally, the room was in serious need to deep cleaning or remodeling. Will never use that property again.

10

Patricia

25 août 2024

·

A séjourné 1 nuit

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

I loved this quiet property set in the woods. It was very accessible by Uber to Rocky River and Lakewood for my social events. Staff were extremely helpful and friendly. I could not ask for better service. I traveled with my two teenage daughters. Simple, clean and efficient property.

10

Jennifer

28 août 2023

·

A séjourné 2 nuits

i enjoyed how "compact" the area was; everyone was friendly, we were able to walk to the restaurants & BONUS! the day it rained I was allowed to use the neighboring indoor pool! AWESOME!

i enjoyed how "compact" the area was; everyone was friendly, we were able to walk to the restaurants & BONUS! the day it rained I was allowed to use the neighboring indoor pool! AWESOME!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont variés : beaucoup l'ont apprécié, citant les options chaudes et le personnel serviable, tandis que d'autres ont trouvé le choix limité, les articles non réapprovisionnés, le café faible ou l'absence de fruits. L'expérience culinaire globale dépend du jour et des attentes.

Avis de voyageur à ce sujet

4

Ann

22 oct. 2023

·

A séjourné 1 nuit

no breakfasturrible;turrible;turriblet or coffee

no breakfasturrible;turrible;turriblet or coffee

8

Jeff

2 sept. 2024

·

A séjourné 2 nuits

Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.

Loved the room set up. Reva preparing breakfast was so nice and hospitable. Excellent job taking care of guests.

6

ATIF

11 juil. 2025

·

A séjourné 1 nuit

Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.

Staff was extremely friendly, courteous and accomodating. There was free hot breakfast with lots of drinks (milk, juice, etc.). The only problem I encountered was the bed sheets and linens were unfortunately dirty.

4

FEDERICO

29 avr. 2023

·

A séjourné 2 nuits

Bad service, decadent hotel. Food during breakfast is not replaced even 1h before finishing time. Extremely bad internet quality, impossible to work with. Fitness room with missing weights and durty. No chairs to sit on table to in kitchen.

Bad service, decadent hotel. Food during breakfast is not replaced even 1h before finishing time. Extremely bad internet quality, impossible to work with. Fitness room with missing weights and durty. No chairs to sit on table to in kitchen.

6

Stacy

22 juil. 2023

·

A séjourné 2 nuits

I was disappointed in the breakfast.. we expected a better selection.. also, our room was not very clean, even had stains on the roll out couch mattress.. coffee grounds spilled in fridge, hand prints on the curtains. We had to go get toilet paper on our first night there.. I rarely give bad reviews, and really like complimenting venues.. however, we will not stay here again, nor recommend to friends and family .😢

I was disappointed in the breakfast.. we expected a better selection.. also, our room was not very clean, even had stains on the roll out couch mattress.. coffee grounds spilled in fridge, hand prints on the curtains. We had to go get toilet paper on our first night there.. I rarely give bad reviews, and really like complimenting venues.. however, we will not stay here again, nor recommend to friends and family .😢

10

Margaret

3 janv. 2025

·

A séjourné 1 nuit

This was a perfect stay for friends! There was plenty of room for 5 of us. Breakfast was delicious! I had a flat tire (which was previously patched prior to the stay). The staff called our room to make sure that we were ok and to recommend tire services. They went above and beyond!

This was a perfect stay for friends! There was plenty of room for 5 of us. Breakfast was delicious! I had a flat tire (which was previously patched prior to the stay). The staff called our room to make sure that we were ok and to recommend tire services. They went above and beyond!

8

Sarah

11 oct. 2024

·

A séjourné 1 nuit

The hotel needs a renovation. I get that it is Marriot and they charge higher prices than others but I feel like I'm staying in cheap hotel when all the rooms look dated. Other than that, it is comfortable and staff were kind. The breakfast has a lot of options too!

The hotel needs a renovation. I get that it is Marriot and they charge higher prices than others but I feel like I'm staying in cheap hotel when all the rooms look dated. Other than that, it is comfortable and staff were kind. The breakfast has a lot of options too!

2

Mary

30 déc. 2022

·

A séjourné 2 nuits

The internet did not work the entire time we were there which was 4 days. This is unacceptable. They did not offer any fruit for breakfast

The internet did not work the entire time we were there which was 4 days. This is unacceptable. They did not offer any fruit for breakfast

10

Janet

12 oct. 2025

·

A séjourné 1 nuit

Nice breakfast, quite hotel, bed was comfortable.

Nice breakfast, quite hotel, bed was comfortable.

10

Jennifer

19 août 2024

·

A séjourné 1 nuit

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

we LOVE this hotel & stay once a year! it is so COZY, (i use the word compact!) and EFFICIENT! Best breakfast EVER, the pool is perfect and the beds are heavenly!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Kera

20 sept. 2026

·

A séjourné 5 nuits

Everything was clean and stocked, the breakfast was simple but good. Easy to access.

Everything was clean and stocked, the breakfast was simple but good. Easy to access.

8

Steve

28 juil. 2026

·

A séjourné 1 nuit

I was there for one night and the room was neat and clean. Hotel itself is really worn and in need of a serious refresher. Breakfast was okay, too.

I was there for one night and the room was neat and clean. Hotel itself is really worn and in need of a serious refresher. Breakfast was okay, too.

4

JoAnne

19 juil. 2026

·

A séjourné 2 nuits

Rooms smelled like cat urine. Hallways very hot. Pullout bed had dirty sheets and found crackers in pullout

Rooms smelled like cat urine. Hallways very hot. Pullout bed had dirty sheets and found crackers in pullout

6

Katherine

14 juil. 2026

·

A séjourné 2 nuits

The bed was clean and comfortable. The staff was friendly. ⭐️⭐️⭐️⭐️ However- 🫤 The kitchen area was dirty. The cutlery, glasses, and cookware needed to all be washed before using. I went to fill the bathtub with water and the drain wouldn’t seal due to hair being in it. I would stay here again because the location is amazing however, you will need to clean first to feel comfortable at this accommodation. Chores while on vacation isn’t ideal.

The bed was clean and comfortable. The staff was friendly. ⭐️⭐️⭐️⭐️ However- 🫤 The kitchen area was dirty. The cutlery, glasses, and cookware needed to all be washed before using. I went to fill the bathtub with water and the drain wouldn’t seal due to hair being in it. I would stay here again because the location is amazing however, you will need to clean first to feel comfortable at this accommodation. Chores while on vacation isn’t ideal.

8

Susan

17 juin 2026

·

A séjourné 2 nuits

Yes, this property could use some upgrades to flooring and sofas, but the spacious 1 bedroom suite was great for our two night stay. The bed was comfortable, linens clean and the bathroom was clean as well with decent towels and shower products. I’d stay here again, as it was quiet and breakfast was good with bagels, fruit and yogurt for a healthy meal. Coffee was decent as well. The staff was friendly and efficient, and we had no issues at all. Great value for the Cleveland area, including free parking.

Yes, this property could use some upgrades to flooring and sofas, but the spacious 1 bedroom suite was great for our two night stay. The bed was comfortable, linens clean and the bathroom was clean as well with decent towels and shower products. I’d stay here again, as it was quiet and breakfast was good with bagels, fruit and yogurt for a healthy meal. Coffee was decent as well. The staff was friendly and efficient, and we had no issues at all. Great value for the Cleveland area, including free parking.

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