Name: Best Western Travelers Rest/Greenville
Address: 110 Hawkins Rd, Travelers Rest, South Carolina, United States of America, Travelers Rest, South Carolina, US
Price range: $97–$262 per night
Rating: 7.18

What guests think

Reviews of Best Western Travelers Rest/Greenville describe very friendly, helpful staff and a convenient location, but also frequent renovation disruptions and closed amenities like the pool and gym that have impacted on-site comfort and convenience.

Room condition is mixed: some find clean, comfortable beds, while others report musty odors, moldy showers, empty soap dispensers, broken fixtures, and occasional pests. Renovations have left common areas messy, and facility reliability varies; the pool, gym, laundry, or ice machines are sometimes unavailable. Breakfast ranges from excellent and plentiful to average or short on items, and a simple evening happy hour appears on some stays. Expect a convenient stop with fluctuating quality; confirm amenity status and room condition at Best Western Travelers Rest/Greenville.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations frequently disrupt facilities and leave common areas messy. The pool and gym are often closed or out of order, with occasional outages for laundry or ice machines; some stays included a simple evening happy hour.

Related guest reviews

2

Allen

Aug 29, 2025

·

Stayed 2 nights

This hotel had construction going on when we arrived. The whole lobby was a mess. The pool was shut down, the fire pit advertised wasn’t functioning or they refused to start it. There were soap/shampoo/ & conditioner mounted in the shower but nothing had anything in them. We will not stay here ever again.

10

James

Sep 24, 2023

·

Stayed 1 night

Closed pool was a disappointment. Hours not posted. Desk staff was excellent.

8

Cesar

Aug 25, 2024

·

Stayed 2 nights

Second stay here. Showers had mold both times. Very convenient location and good price with facilities and breakfast included. Went to gym, treadmill was defective. Pool had sediment on bottom but to be fair, I went at 9pm. Lots of free parking.

2

KRISTIE

Jul 31, 2025

·

Stayed 1 night

The pool was not open. It was under construction. The gym was also not open. They were redoing the baseboards and carpet on our floor at 8 o’clock at night. There was no soaps in the shower. Our room had a musty smell. The shower looked very dirty. The free breakfast had almost no options. There was poor, lighting outside of the entrance and in the parking lot.

4

Gerald

Sep 21, 2025

·

Stayed 2 nights

It was not what we expected. I think they were in the middle of renovations.

8

Edward K

Jun 23, 2025

·

Stayed 3 nights

Everything was as described online. I would suggest more care to the pool area. Pool jets were not on so the water was looking pretty stagnant on our last day. I took it upon myself to clean as much as I could but it needed a good filtration. Hopefully management addresses before it becomes a health hazard.

8

Maureen

May 16, 2025

·

Stayed 1 night

Pool close. But not bad

2

Renata

Jul 25, 2025

·

Stayed 1 night

Pool was closed. Fitness center was closed. The key system was not functioning so the staff had to always open rooms. The shower head was broken. The dispensers for shampoo and conditioner and body wash were completely empty. There was a half empty shampoo bottle in the shower, probably from previous customer. Manager was unavailable to speak to and never returned the call as the desk person promised. The breakfast items were depleted by 7:00 AM. We spoke to the an angry customer in the parking lot who left in the middle of previous night supposedly due to the bed bugs, they showed us pictures and bites.

6

Samuel

Sep 12, 2025

·

Stayed 3 nights

The property was under renovation so common areas looked messy and disheveled. Boxes everywhere in Lobby. Floor was messy with packaging foam. The room itself was clean and had already been renovated, but others in the floor were not.

4

Chris

Sep 21, 2025

·

Stayed 1 night

Upon arriving, it was evident that updates were being done because the lobby was stuffed with dozens of boxes. After checking in and parking my car, I noticed the pool was Closed and full of green algae water...unpleasant to see, wanting to take a soak. After parking, entering from the back door, the gym was Out of Order, then passing the public laundry, on the way to my room noticed that both the washer and drier were Out of Order. My 1st floor room appeared clean, already updated, but the hammering, slamming, drilling etc in the room above was unwelcomin. The last straw was finding out the shampoo and soap dispensers mounted in the shower were empty after I was already in rhe shower. I mentioned this to the staff when checking out, and his comment simply was Sorry. This establishment charged what I consider top rate for very sub rate comfort and convenience. My new schedule will have me in town nearly every week, and have now crossed this establishment off of my list.

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Cleanliness

Cleanliness is inconsistent. Some rooms and linens are reported very clean, but many reviews cite musty odors, moldy showers, stained or worn fixtures, and occasional pests.

Related guest reviews

2

Jamie

Oct 3, 2025

·

Stayed 3 nights

Unfortunately it wasn’t a pleasant stay. We only lasted 10 mins due to black mold in the bathroom and a very damp room: husband has mold allergies and within those 10 mins began wheezing so we had no choice but to leave after they didn’t have other accommodations available for us.

2

Jenifer

Mar 23, 2024

·

Stayed 1 night

BED BUGS!!!!! I found big bed bugs in our room. I went to the receptionist to let her know, and she did not care to help me. The manager wasn't in the property, and they didn't have another room to offer. TERRIBLE SERVICE, GROSS HOTEL. PLEASE DON'T STAY HERE.

2

Elisabeth

Jan 16, 2025

·

Stayed 1 night

The experience we had was worse than any hotel we have ever stayed in before. There were German cockroaches, at least five that we saw while we were there. One was on the bed, two were on the wall beside the bed, one was sticking its head out of the power socket and one was by the sink. The room smelled bad, a mixture of a bad, weird smell, and also Fabulosa cleaner. Although the sheets were clean and the toilet and shower were clean, the door was disgusting, and the floor had sticky spots on it. Equipment in the workout room didn’t work. What looks like a fire pit by a lake on their website is actually a tiny cement area by a supermarket and the parking lot. We came during a snowstorm and was snowed in and the night worker said the entire hotel was sold out so we were stuck there, (the roads were ice by that point) but I seriously thought about sleeping in the car because I could barely sit in that room and there is no lobby to sleep in. It was like a nightmare to be honest. There was no manager on duty that night or the next morning or the following morning. I’m not sure if there is ever really a manager there. He assured me he would pass along the information to the manager, and he said that we would definitely get a refund. We actually gave him one of the roaches in a tissue that he kept supposedly to let his manager know. But we were never able to get a refund.

2

Mari Anne

Apr 27, 2025

·

Stayed 2 nights

The bathrooms were run down and dirty.

2

Robert

Apr 3, 2025

·

Stayed 3 nights

Room was dirty, had cockroaches, water leaking from the bathroom ceiling, and management that didn't try to make things right.

6

Kay

Jul 15, 2024

·

Stayed 1 night

The shower had mold around the top and bottom areas. Saw several small bugs on the sheets. Dust in A/C unit. On a good note, the beds were very comfortable.

8

Erica

Nov 25, 2025

·

Stayed 1 night

Clean room

4

Jason

Jul 21, 2025

·

Stayed 1 night

Horrible. Front desk staff was rude and hard to communicate with. The front desk also tried to charge an additional $30 fee at check in which was not stated. After 5+ minutes of conversation about this, I requested to cancel the reservation, which they denied. The bathroom had mold in it, there were dead cockroaches in the hallway, and the fitness center was closed. I will not stay here again

4

Kevin

Apr 15, 2025

·

Stayed 1 night

The linens and towels were perfectly clean, the breakfast options were fine and adequate. The room, especially bathroom, smelled of mold.

2

Jennifer

Sep 28, 2025

·

Stayed 1 night

A complete mess. There are renovations taking place and the pool and gym were closed. However, we were told that our room was recently renovated but it was not clean! Curtains burn spots on them. Bathroom looked like it had been chewed on and had what appeared to be urine stains on it. Shower was gross! The mini refrigerator in the room was so loud that it sounded like it was going to explode. Noisy hallways throughout the night. Hallways smelled like marijuana. When discussed with management I was repeatedly told that “housekeeping had not reported any cleaning issues and that the hotel was smoke free so if others are smoking in their room, we will fine them when they leave.” Asked for a refund upon arrival due to the condition of the hotel and was told no refund.

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Rooms

Rooms vary in size and condition: several are small or dated with compact showers and older A/C units, while some guests find beds comfortable. Noise from hallways or renovation work is noted, and some layouts place the sink outside the bathroom.

Related guest reviews

6

Nikayla

Feb 28, 2024

·

Stayed 5 nights

Lobby is beautiful with a lovely water feature. Room was clean but definitely needs some repair work. missing caulk in the shower, mildew on the bathroom ceiling. Bed was hard with pillows that are too soft but the sheets were clean. Overall a good hotel but definitely lower end.

6

Jerry

Mar 8, 2025

·

Stayed 1 night

The room was very small with sink in room. The bathroom was not much more than a closet. I am not planning on staying there again

6

Michelle

Jun 28, 2025

·

Stayed 4 nights

This was a convenient place to stay and the price was right. However, there were multiple days when the hallway on the third floor smell like skunk! I brought it to the attention of the front desk, but I’m not sure if they could or would do anything about it. It’s an older place and the showers are a bit small, but it was well kept clean.

8

Liz

Sep 30, 2023

·

Stayed 1 night

Stayed here for an overnight stop travelling south. Room was ok but awkward having no sink in the bathroom, it was in main room. Also coffee machine above sink which was a stupid place ! Air con was very noisy. I don't get the corridor music either! Had to phone reception as it was still on late evening, and could hear in our room, she forgot to turn it off. If u fancy a 20 min walk I recommend the Swamp Rabbit bar, lovely beer!

6

Ashley

May 18, 2025

·

Stayed 1 night

For the price, I couldn’t expect much more than what I got I suppose. The room was clearly outdated in its layout but had at some time had a face lift to try to hide the age. The a/c was old and sounded like it. It’s smelled musty in the room. Housekeeping had been there but had just gone through the motions. There were greasy areas on the furniture. Microwave and refrigerator worked but were showing wear and tear. The sad little coffeemaker was suppled with equally sad little packets of bad coffee. But for one night, leaving early in the morning, I couldn’t have expected much more.

10

Heidi

Jun 28, 2025

·

Stayed 1 night

The bed is super comfortable and the bathroom was clean with a great shower. Staff was nice and breakfast was acceptable.

8

Jessica

May 27, 2025

·

Stayed 2 nights

Was decent. Iron was old and outdated. Was next to stairs and door so it wasn’t very quiet.

6

Susan

Nov 18, 2025

·

Stayed 1 night

Bed was very uncomfortable. We didn’t get hardly any sleep due to this.

6

Peter

May 16, 2024

·

Room has old style A/C unit which is noisy. Small shower with 3 dispensers One shampoo and two Conditioners no liquid soap. Shampoo was empty. Bath towels are small ( not much larger than a hand towel, towels are old and thin so did not dry. Breakfast hot food looked like it had been cold and heated up

6

Natalie

Dec 28, 2022

·

The door security guard lock was broken. Our room had two holes in the ceiling, and you could see the insulation and the wiring. One of the holes was above the head of the bed, and as you guessed … a flying bug came out of the hole in the middle of the night. The heating unit would not work using the auto setting, so I had to manually cut the heat on and off as the room became hot or cold. The television did not work until checkout morning. Some positives: front desk staff was friendly, breakfast was prepared fresh and there was a variety of breakfast items, and the bed was clean.

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Service

Staff are frequently praised as friendly and accommodating, with a few standout front-desk experiences. However, several guests report slow or confusing check-in, disputes over deposits or extra fees, and difficulty reaching a manager for resolutions.

Related guest reviews

2

Bruce

Jul 31, 2023

·

Stayed 1 night

Overcharged and took a long time to check in. Pool wasn’t open because “someone forgot to clean it” Check in attendant seemed confused, and had lots of questions about how we were charged. Check out attendant also not helpful

2

Benjamin

Jul 17, 2024

·

Stayed 1 night

Room stunk like chemicals and pet odor. We asked for a different room but nothing was available. We were just traveling through so two workers at the front desk said that a refund was definitely okay and encouraged us to look for another hotel. We then had to call Expedia so they could connect with the hotel and approve the refund. When they connected with the manager the next day the story changed. They would not offer a refund and said plenty of rooms were available, which was not the truth. In the end Expedia offered us credit which we are very grateful for but the hotel manager would not budge an inch. Just terrible customer service and completey dishonest. Pay a little more and stay at a nicer hotel, we did.

10

Brandy

Nov 27, 2025

·

Stayed 1 night

Service was excellent! The staff were very friendly. The young lady that checked us in was super sweet and very helpful 😁

10

Evelyn

Jul 30, 2024

·

Stayed 3 nights

Extremely friendly front desk and cleaning people. The breakfast staff was amazing and so nice.

10

Danah

Sep 8, 2024

·

Stayed 2 nights

Great place!!! Staff were super nice and helpful! They went out of there way to make us comfortable!!

10

tara

Jul 19, 2024

·

Stayed 1 night

When I arrived at 3:10 pm there were a lobby full of check-in's and I was 3rd in line of at least 6. The Front Desk Clerk Paro (sp?) was the only one at the desk. She was doing it all and everyone knew she was working hard and she was very comforting did an excellent job. Her help showed up about 3:20pm. Mind you check in as 3pm. It all worked out and Paro deserves a RAISE! Hotel was clean, comfortable, close to town/restaurants and even Food Lion! Location Location Location!! Breakfast was hands down one of the BEST breakfast of any higher end hotels and it was tasteful and abundant! Thank you All for your hard work and attention to detail in making my business trip a pleasure stay. Very grateful. Thank you again!

10

Christy

Jun 30, 2023

·

Stayed 1 night

Lisa at the front desk was so personable, pleasant and helpful. Loved talking with her and she took care of everything needed with a smile. Staff in am at checkout was wonderful also.

6

Tom

Nov 25, 2025

·

Stayed 1 night

check in process confusing

2

James

Oct 9, 2024

·

Stayed 2 nights

Worst customer service ever had prepaid for a room said that they didn’t have a room available because they didn’t have anybody to clean it but yet they were three people standing by the behind the counter did however have a room to give to the next guy that was paying 100 more dollars per night than what I was paying Said I would be refunded my money within 7 to 10 business days. Also said they canceled my reservation earlier that day but when I called before I left a six hour trip to get there, they told me that my room was ready and set up for my arrival And I was traveling for a back fusion that was scheduled for the next day, but I would be in the hospital for 4 to 5 days afterwards

6

Michelle

Sep 5, 2024

·

Stayed 1 night

The stay wasn't horrible. The room smelled musty, the shower door would not close all the way. I could barley get any shampoo, conditioner or soap out of the dispinsers in the shower. The staff initially seemed friendly. Then i check my bank account the next day and discovered an additional $300 charge on our account. I calles to find out why and was told that they smelled marijuana in the room after we left. When confronted with the fact that we don't smoke marijuana nir did we smoke marijuana. I was told by the female i was speaking to that she is a certified Marijuana smeller an that marijuana is illegal in South Carolina. I again explained that illegal or nit we did not smoke anything in the room. I tried to explain I work in the medical field and my husband is a commercial truck driver and is tested regularly. That person I was speaking to became irate when we again told her we did not an would not smoke anything in a hotel room. That maybe the cleaning people did. They have refused to refund the money. I was told I could speak to the manage and that he came in at midnight. However when I stayed up to call the manager at midnight I was told he would be there around 1 or 2 AM. I again explained the situation and again was told that we did it. I then told the gentlemen on the phone that if this did not get resolved I would contact an attorney. He then told me he could no longer talk to me an th call was disconnected.

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Location

Convenient for Travelers Rest, Greenville, and nearby universities, with restaurants and shops close by; some guests also found it quiet and safe. A few mention limited exterior lighting.

Related guest reviews

10

Julia

Jul 1, 2024

·

Stayed 1 night

Perfect location at the foot of the mountains.

8

Richard

May 19, 2024

·

Stayed 1 night

This Best Western is fairly priced and in a very good location in Traveler's Rest. We were there for a road race and the front desk people were very nice and helpful. The hotel is clean and our room was adequate. We didn't get to eat the breakfast because we had to head to the race, but it looked like they had plenty of food. The lady at the front desk in the morning, Prado, was very sweet and wished us luck on our run!

10

Jada

Jun 2, 2024

·

Stayed 1 night

Nice clean hotel close to north Greenville university Will be back.

10

uri

Jul 9, 2025

·

Stayed 1 night

I love the area and the hikes around

10

HEIDI

Apr 25, 2024

·

Stayed 1 night

Great for the price. We are visiting out daughter at Furman and we are 5 minutes from here. Travelers Rest has good restaurants 5 minutes away. Food lion is within walking distance.

10

M. T.

Mar 3, 2024

·

Stayed 2 nights

It was in a great location for where we needed to get to

10

Catherine

Jun 26, 2024

·

Stayed 2 nights

What a great, clean, and family friendly environment!! I stayed here with my three grandchildren, ages 4, 5, and 6, and couldn't have been treated any better. I wish that all hotels were this exceptional. The breakfasts were delicious, the staff was exceptional, and the hotel wasn't overcrowded like other places. In fact, it was so much nicer than others because I was given choices for rooms that were more less costly. I'll choose Best Western again because of this specific hotel!!

8

Michael

Mar 7, 2023

·

Stayed 3 nights

Good ,convenient location

10

Gail

Aug 25, 2024

·

Stayed 1 night

Location

10

Lynn

Jun 20, 2025

·

Stayed 1 night

Like the lobby and accessibility to TR.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed but leans positive: many call it hot, tasty, and well stocked, while others found it average, cramped, or short on items. Some reviews note a simple evening happy hour with wine/beer and snacks.

Related guest reviews

8

Bruce

May 31, 2023

·

Stayed 2 nights

Convenient, friendly accommodating staff, especially Lisa at the desk. Her #1goal was our comfort. She was very helpful. Good breakfast. Had to pay extra night for late check out. Good over-all experience. Happy hour is a nice touch.

10

LORI

Feb 7, 2024

·

Stayed 2 nights

I’ve stayed here before. It’s a nice, clean hotel with friendly and helpful staff. They even had a “happy hour” this time where you could go to the desk and get 2 beers or glasses of wine.

6

Daniel

May 24, 2025

·

Stayed 2 nights

Stay ok. Shower door leaked very badly all over shower area floor. Limited towels. Continental breakfast average. First day no ripe fruit. Limited bread and bagel selection. Employees friendly and helpful.

6

Angelo

Jul 14, 2024

·

Stayed 1 night

Breakfast area is too small. People were running into each other all morning. The shampo and body wash containers in the shower were empty.

10

CHARLES

Aug 10, 2024

·

Stayed 1 night

Nice and new. Good hot breakfast, ready at 6 am.

10

Jack

Apr 18, 2023

·

Stayed 1 night

This Best Western got every little detail right. The service was friendly and they offered a glass of wine and some appetizers for happy hour. The breakfast was unexpectedly delicious! Plenty of outlets for charging.

10

Gary

Sep 21, 2023

·

Stayed 5 nights

Front desk was welcoming always acknowledged you when entering or leaving. The best breakfast hot options changed daily very very clean. They do a great job!!! I will stay again:)

10

Rudy

Sep 24, 2023

·

Stayed 4 nights

Friendly and efficient staff, great breakfast, clean and well maintained property. We spent four nights while visiting relatives in Greenville. It was nice to have a quiet place to rest at the end of each day. Everyone was nice and went out of their way to see that we enjoyed our stay

8

scott laura

May 27, 2024

·

Stayed 2 nights

Very nice hotel and the complimentary breakfast was one of the best in any hotel we have stayed in.

2

Renata

Jul 25, 2025

·

Stayed 1 night

Pool was closed. Fitness center was closed. The key system was not functioning so the staff had to always open rooms. The shower head was broken. The dispensers for shampoo and conditioner and body wash were completely empty. There was a half empty shampoo bottle in the shower, probably from previous customer. Manager was unavailable to speak to and never returned the call as the desk person promised. The breakfast items were depleted by 7:00 AM. We spoke to the an angry customer in the parking lot who left in the middle of previous night supposedly due to the bed bugs, they showed us pictures and bites.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$100
March	$102
April	$102
May	$106
June	$117
July	$104
August	$109
September	$121
October	$132
November	$107
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $225	3 $237
4 $97	5 $97	6 $97	7 $108	8 $108	9 $165	10 $156
11 $108	12 $108	13 $106	14 $106	15 $112	16 $262	17 $237
18 $108	19 $108	20 $107	21 $108	22 $108	23 $184	24 $176
25 $108	26 $97	27 $108	28 $108	29 $108	30 $164	31 $164

Best Western Travelers Rest/Greenville

Prices for Best Western Travelers Rest/Greenville

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Guest reviews of Best Western Travelers Rest/Greenville

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Travelers Rest/Greenville

Considering this hotel for your Travelers Rest trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $126	22 $106	23 $106	24 $117	25 $144	26 $142
27 $97	28 $105	29 $117	30 $97