Best Western Knoxville Airport / Alcoa, TN

Great! Very kind people and very helpful especially with their shuttles that run to the airport 24/7

Desmond was very friendly, polite, and super helpful during my check in. He made sure to answer my questions and helped set me up to be a rewards member. I can tell he enjoys his job and that makes a difference to the customer. Great job Desmond!

fresh breakfast clean facility

Building & parking area was fair, room was mostly clean, hallway had a bad smell and front desk staff was immensely rude!! When I return to the area I will never, ever stay here again. I was very unwelcome!

The water pressure wasn’t good. The one bed felt like I was sliding off it all night long I think I should be compensated for such a bad experience. I told the staff about the situation and they acted like they didn’t care. The only plus I will say about the hotel was the Breakfast was Excellent!!