Baymont by Wyndham Gallatin

I had a good room was clean bed comfort was ok but the pool could have been a little cleaner. Nice area to stay with stores and restaurants near by

The doors open to the outside. If you have to go to sleep before dark in the summertime don’t get a room by the pool.

Quiet room, comfortable/firm beds. Friendly staff. Pool was closed, staff stated it was to save money but this was not known when booking the reservation. Hot breakfast does not offer many healthy options.

They advertised a gym with weights and 3 pieces of cardio. No weights and 1 of 3 cardio machines worked.

The doors open to the outside. In summertime if you have to go to sleep before it gets dark, don’t get a room by the pool.

The staff was friendly enough but I feel like a lot was lacking. The room definitely needed a better clean. The floor didn’t appear to be dirty, but I had dropped some water on the floor and used a hand towel to dry it, the white towel came up black. From there on out our feet were consistently black walking on the floor. There were curly dark hairs left on the top of the hair dryer mounted on the wall. Another issue we had was the breakfast. We try to choose hotels with hot breakfast to save on price, but it didn’t this time because we went out 2 of the 3 mornings due to the powdered eggs that look like they were made many hours earlier, were luke warm, and chunks floating in water. There were rarely more than 3 mini muffins in the container at a time. Every morning there was supposed to be sausage but it was usually empty until the staff were asked to bring more, where they bring a plate of cold sausages, heat in the microwave, then toss in the (again) luke warm warmer. The pool was very nice and clean, but they do not leave towels in the pool area, you have to go to the front desk to ask for it. Also, this place is obviously where any travel workers go because the place was filled with construction workers that stayed outside the rooms and in the parking lot all evening drinking and smoking.

Building looked run down cob wobs above our bed we had to knock down.Their is no breakfast as advertised went down at 7.30 am and was 1 tiny little blueberry muffin .pool has cover over it .Definitely will not go back overpriced .

Our family had booked the reservation prior to our trip and came in late that evening. We were exhausted after a long drive and just wanted to hit the hay. They quickly gave us our keys and we were in our room within 5 minutes. We brought our two dogs, and were shocked at how clean the room was. We've stayed in hotels before that smelled horrible and was obvious the room was specific for animal owners. The only thing I was not satisfied with, was the miscommunication about the pool hours. We booked this hotel because of the nice pool for our daughter. The night we came in, a gentleman said the pool would open between 9 and 10.. check out is at 11. Then the next day we were told it opened at 11. The time we planned on leaving.. I wasn’t happy and asked if it could be opened earlier and they didn’t hesitate and easily opened it early just so our little girl could swim. It was an extremely quiet night and just what we needed after a long drive. Everyone was very kind and you could tell they care deeply about the hotel. Would definitely recommend.

It was close to restaurants and the parking was well lit at night. It was also clean and well managed.

Clean, close to shopping, pool

Clean sheets and towels everyday. Beds are made. Room is clean.

The staff was friendly enough but I feel like a lot was lacking. The room definitely needed a better clean. The floor didn’t appear to be dirty, but I had dropped some water on the floor and used a hand towel to dry it, the white towel came up black. From there on out our feet were consistently black walking on the floor. There were curly dark hairs left on the top of the hair dryer mounted on the wall. Another issue we had was the breakfast. We try to choose hotels with hot breakfast to save on price, but it didn’t this time because we went out 2 of the 3 mornings due to the powdered eggs that look like they were made many hours earlier, were luke warm, and chunks floating in water. There were rarely more than 3 mini muffins in the container at a time. Every morning there was supposed to be sausage but it was usually empty until the staff were asked to bring more, where they bring a plate of cold sausages, heat in the microwave, then toss in the (again) luke warm warmer. The pool was very nice and clean, but they do not leave towels in the pool area, you have to go to the front desk to ask for it. Also, this place is obviously where any travel workers go because the place was filled with construction workers that stayed outside the rooms and in the parking lot all evening drinking and smoking.

English, Baymont guidelines and lack of protocol. Housekeeping needs to improve and the carpet was dirty and smell of smoke.and lighting was torn and dirty My sheets had a substant on them.

This has to be the cleanest place I've ever stayed.

An overnight stay, door locks didn’t work, very limited outlets, batteries were dead in all things in room, floor seemed dirty, unexpected fees, no sugar free syrup

We had a very pleasant stay at the Baymont in Gallatin, TN. The desk clerk greeted me with a smile and was very helpful and courteous, as well as polite. Our room was spacious, very clean, we had more towels than needed :) and there were several free movie channels to watch after unwinding from our day a big family gathering. I would stay here again, if needed, and I have no problem recommending other travelers check out this motel as well. It was easy to check out too as I used the online check out when presented for me to do so. No issues from me and mine.

The room had a bad smell of food almost like it was a commercial kitchen that hadn’t been cleaned. The floors appear to have never been mopped, because my kids feet turned black from them walking on them and when a little bit of water spilled we used a wash cloth to clean it and the rag turned black. The smell from the room air conditioner/heater was so bad we had to sleep with it off. Also requested a crib before we got there and when I asked for one they said they didn’t have any even though there site says they do.

The breakfast was not good at all. No Continental, no healthy foods. Found a roach in room the last night I stayed.

Great updated room for the money. Room was clean, bed was comfortable, and the water pressure in the shower was excellent. My only complaint is the air conditioner was extremely loud from rattling and would wake me up. Other units on my floor seemed to suffer the same.

Room smelled and noticed sheets were not clean had blood on them

good wifi and beds are comfy

Place is just OK. The breakfast is mediocre, the wi-fi is sparse, and the TV in our room did not work.

One room smelled like cigarette smoke and had to buy a fan to get the air to other side of room because of the wall blocking ac and tub had black specs coming out from jets the other room we had smelled like weed pool was closed and you could hear pipes banging in walls when people on second floor were running water

Dresser drawers broken. Bed incredibly uncomfortable. Just rundown and tacky

An overnight stay, door locks didn’t work, very limited outlets, batteries were dead in all things in room, floor seemed dirty, unexpected fees, no sugar free syrup

The front desk clerk noted several times that the room was non-smoking as if we might be smokers. As soon as we opened the door, the smell of cigarette smoke was overwhelming. The room was average. The bed was worth the money we spent. If we weren't so worn out from a 13 -hour drive and subsequent birthday party (all with very litte rest), we would have asked for a truly non-smoking room. I will likely not choose to stay there again because of this.

Rooms not particularly clean. Beds slide around on floors. A little dated. Beds soft. Tiny soap.

Property was nice. Only thing that didn’t work was a usb port on the lamp. Other than that, staff was super friendly, room was very comfortable. Best rest I’ve gotten in quite some time.

Place is just OK. Wi-fi is sketchy and breakfast is nothing special.

The A/C was cold like it should be, the beds were excellent, the shower water pressure was outstanding and the towels were super super soft!

Stay a few days and was going to extend our stay another day. I spoke with the front desk and they said if we book another day online it’s a $20 early check in fee which didn’t make sense since we had been there wanted me to come do it thru them. Discussed it with my girl friend we had a $50 voucher on our Expedia rewards and even after covering the $20 fee it still made a better financial decision to do it on line and just pay the early check in fee so booked the room another night $104 couldn’t pay the $20 fee on Expedia so went to the front desk my girl had the $20 and she asked him to just clarify exactly why there’s this fee. And he had a melt down thankfully he directed it all at me even though I hadn’t said one word, and not her because how he acted would have been a problem! I asked him what I had done and he said he wasn’t obligated to honor the reservation or refund the money. I really didn’t know what to say except we just come down here to give you that 20 that’s all what is this and he told us to leave or he ways calling the cops I had a DNR do not rent!????? Now explain to me if I had a DNF for who knows what cause I sure have no idea I’ve never been kicked out, caused a scene, been arrested or anything not only from this hotel but from any hotel ever. If I supposedly had this DNR why were you renting to me in first place. We have like few min to pack up everything in our room or he was gonna have us arrested trespassing. He refused to refund our money!

Nothing like walking past one of the only staff members on the property at night only to get a call a few minutes later to charge us for extra people. We had 2 queen beds for 4 adults. The lady saw us all at check in and then calls us that evening when we returned to say we need to pay more. What a joke! The price was good until that point. We wish we would have booked another place. Their staff was not present at the desk and we waiting at check in. The breakfast was slim pickings with not much put out. We killed two bugs in our room, one on the bed, too. We do not recommend this place after our experience and won't be coming back.

Unique in that there were a total of 4 units occupied out of about 150 in the entire place on a Friday night. Curious. Unique also was the fact that there was absolutely no staff in or around the office till about 15-20 minutes after I arrived. The lone lady had had to go out to get a take away meal. She seemed to be the only staff person there and was there overnight. A morning wake up call that I requested for 7:45 was never made. The 'free breakfast' was minimal and poor overall. Certainly not what I was expecting for this place. MSP

The front desk was rude at check in and check out (two different people). Refused a late check out even with a fee. Called an hour and a half before check out to remind us of check out time.

Air temperature was fine. Room was not cleaned one day. No one at the desk for several minutes to check us in. No one at the desk to check us out

Room was comfortable … front desk person was kinda rude and didn’t like that the room was ready at 1 pm when we got in town but wanted 20 dollars to get room early … bad for customer service… not convenient also, breakfast was AWFUL!!!!! Probably wouldn’t stay at Baymont Wyndham again..Thought they were a good hotel chain!

We were told breakfast is served from 5am-9am and Sunday there was nothing beside juice and coffee. We kept our Do NOT Disturb on door and even told housekeeping that was outside we didn’t want anyone in the room. We came back later that night only to find out someone was in our room.

It was a great stay and the staff was very accommodating and even got us more pillows !!

It was ok and decent for the price. It was clean but service was average and I don’t like older hotels with outside entrances. My room door didn’t seem very strong or secure and almost seemed as locks and doors needed replaced. Locks and doors didn’t shut securely or even Easy great location for anyone staying in Gallatin and kids would like pool and good value for parents Staff was mediocre and I arrived at 130 on a Wednesday and it was so quiet, no one around and not a single person in lobby and barely a car and they would not allow me to check in early even though room was ready and had me come back a hour later or said I’d be charged $20 fee for checking in an hr early Not super helpful or good service when early check in is available but not offered to people who travel far and are extremely tired

Check in and out were efficient

I had a good room was clean bed comfort was ok but the pool could have been a little cleaner. Nice area to stay with stores and restaurants near by

Convenient location

Pleasantly pleased with our accommodations. Clean room, comfortable bed, and safe environment.

Nice and clean room. Area was good and convenient to I-65.

It was ok and decent for the price. It was clean but service was average and I don’t like older hotels with outside entrances. My room door didn’t seem very strong or secure and almost seemed as locks and doors needed replaced. Locks and doors didn’t shut securely or even Easy great location for anyone staying in Gallatin and kids would like pool and good value for parents Staff was mediocre and I arrived at 130 on a Wednesday and it was so quiet, no one around and not a single person in lobby and barely a car and they would not allow me to check in early even though room was ready and had me come back a hour later or said I’d be charged $20 fee for checking in an hr early Not super helpful or good service when early check in is available but not offered to people who travel far and are extremely tired

It was close to restaurants and the parking was well lit at night. It was also clean and well managed.

The air conditioning was off so it was over 90 degrees in the room. They said the pool was open but when we got there it was shut down the whole time. The staff followed you around and that was very uncomfortable. Would not recommend this motel for anyone. Did not feel safe or comfortable at all.

Close to the areas we needed

After a rainy afternoon of youth lacrosse games. My accusations at a friends’ were too far to drive after a long drive. Fortunately this motel had rooms at a reasonable price with no frills. It’s was clean and quiet and within a short distance of several food choices. Room a bit stuffy at first, but the AC made short work of the temperature. It all made for a good a sound sleep.

Clean, close to shopping, pool

Paid a little more to stay here because they advertised a pool and looked to have a good breakfast. The pool was locked and unavailable. At breakfast they apologized for not having any eggs or sausage as they didn't receive the delivery. Therefore the breakfast was pitiful. Overall, disappointing.

Nothing like walking past one of the only staff members on the property at night only to get a call a few minutes later to charge us for extra people. We had 2 queen beds for 4 adults. The lady saw us all at check in and then calls us that evening when we returned to say we need to pay more. What a joke! The price was good until that point. We wish we would have booked another place. Their staff was not present at the desk and we waiting at check in. The breakfast was slim pickings with not much put out. We killed two bugs in our room, one on the bed, too. We do not recommend this place after our experience and won't be coming back.

Place is just OK. The breakfast is mediocre, the wi-fi is sparse, and the TV in our room did not work.

Very basic. No frills. Thin towels & mismatched. Tiny bath/face soap. Leak in bathroom ceiling. Breakfast was continental. No hot foods. Not the 7.2 rating given on Expedia or Bookings.

The staff was friendly enough but I feel like a lot was lacking. The room definitely needed a better clean. The floor didn’t appear to be dirty, but I had dropped some water on the floor and used a hand towel to dry it, the white towel came up black. From there on out our feet were consistently black walking on the floor. There were curly dark hairs left on the top of the hair dryer mounted on the wall. Another issue we had was the breakfast. We try to choose hotels with hot breakfast to save on price, but it didn’t this time because we went out 2 of the 3 mornings due to the powdered eggs that look like they were made many hours earlier, were luke warm, and chunks floating in water. There were rarely more than 3 mini muffins in the container at a time. Every morning there was supposed to be sausage but it was usually empty until the staff were asked to bring more, where they bring a plate of cold sausages, heat in the microwave, then toss in the (again) luke warm warmer. The pool was very nice and clean, but they do not leave towels in the pool area, you have to go to the front desk to ask for it. Also, this place is obviously where any travel workers go because the place was filled with construction workers that stayed outside the rooms and in the parking lot all evening drinking and smoking.

Room was comfortable … front desk person was kinda rude and didn’t like that the room was ready at 1 pm when we got in town but wanted 20 dollars to get room early … bad for customer service… not convenient also, breakfast was AWFUL!!!!! Probably wouldn’t stay at Baymont Wyndham again..Thought they were a good hotel chain!

Building looked run down cob wobs above our bed we had to knock down.Their is no breakfast as advertised went down at 7.30 am and was 1 tiny little blueberry muffin .pool has cover over it .Definitely will not go back overpriced .

The breakfast was not good at all. No Continental, no healthy foods. Found a roach in room the last night I stayed.

Place is just OK. Wi-fi is sketchy and breakfast is nothing special.

Hotel was clean. Breakfast could use an upgrade to more quality items.