River Terrace Resort & Convention Center
From
73 USD
/natt
Velg datoer for å se priser og tilgjengelighet
From
73 USD
/natt
Månedlige gjennomsnittspriser
På River Terrace Resort & Convention Center er prisen per natt i gjennomsnitt 87 USD i den billigste måneden (januar) og 117 USD i den dyreste måneden (desember), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 87 USD |
| februar | 90 USD |
| mars | 94 USD |
| april | 95 USD |
| mai | 94 USD |
| juni | 100 USD |
| juli | 105 USD |
| november | 112 USD |
| desember | 117 USD |
J
F
M
A
M
J
J
N
D
Dyreste: desember (ca. 117 USD)
Billigste: januar (ca. 87 USD)
Om denne eiendommen
Du tilbys blant annet et utendørsbasseng og wi-fi (inkludert) og concierge-tjenester. Dette resort-hotellet har i tillegg gavebutikk/kiosk, bankettsal og salgsautomat.
Fasiliteter
Du tilbys blant annet et utendørsbasseng og wi-fi (inkludert) og concierge-tjenester. Dette resort-hotellet har i tillegg gavebutikk/kiosk, bankettsal og salgsautomat.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtigutsjekking og en døgnåpen resepsjon. Denne resorten tilbyr møte- og konferanselokaler som konferansesenter og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Frokost på farten er inkludert og serveres daglig fra kl. 06.00 til kl. 10.00.
Rom
Føl deg som hjemme i et av de 205 aircondition-avkjølte gjesterommene som også har Flatskjerm-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Badene har badekar eller dusj og hårføner. Rommet har telefon, samt safe og kaffetrakter/tekoker.
Beliggenhet
River Terrace Resort & Convention Center i Gatlinburg (Sentrum Gatlinburg) ligger kun 4 minutter å gå fra Ripleys Aquarium of the Smokies og 15 minutter til fots fra Great Smoky Mountains nasjonalpark. Dette resort-hotellet ligger 0,3 mi (0,5 km) unna Anakeesta og 0,3 mi (0,5 km) unna Gatlinburg SkyPark.
Hva finnes i nærheten
Mountain Mall(0.1 miles)
Traffic Light #6(0.2 miles)
Ripleys Aquarium of the Smokies(0.2 miles)
Mysterious Mansion(0.2 miles)
Traffic Light #5(0.2 miles)
Guinness verdensrekortmuseum(0.3 miles)
Anakeesta(0.3 miles)
Gatlinburg SkyPark(0.3 miles)
Ripley's Believe It Or Not-museum(0.3 miles)
Sugarlands Distilling Company(0.3 miles)
Traffic Light #8(0.3 miles)
Traffic Light #3(0.4 miles)
Historic Ogle Log Cabin(0.4 miles)
Gatlinburg Space Needle(0.4 miles)
Gatlinburg Ziplines(0.4 miles)
Nærmeste store flyplass er Alcoa - Knoxville flyplass (TYS)(44.1 miles)
Parkering
Svømmebasseng
Rom for ikke-røykere
Turistinformasjon
Bankettfasiliteter
Fotturer
Beliggenhet
240 River Road, Sentrum Gatlinburg, Gatlinburg, Tennessee, USA
Mountain Mall (0.1 miles)
Traffic Light #6 (0.2 miles)
Ripleys Aquarium of the Smokies (0.2 miles)
Mysterious Mansion (0.2 miles)
Traffic Light #5 (0.2 miles)
Guinness verdensrekortmuseum (0.3 miles)
Romalternativer
3
Rom – signature, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
192 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
2
Rom – standard, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
252 ft²
KlimaanleggWi-Fi (gratis)Eget bad
3
Rom – signature, 2 queensize-senger
Romdetaljer
2 Store Dobbeltsenger
Sover 4
252 ft²
KlimaanleggWi-Fi (gratis)Eget bad
4
Rom – signature, 1 kingsize-seng, elveutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
192 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
4
Rom – signature, 2 queensize-senger, elveutsikt
Romdetaljer
2 Store Dobbeltsenger
Sover 4
288 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
4
Loftsrom – signature, 1 kingsize-seng med sovesofa, elveutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
600 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget bad
3
Rom – standard, 2 queensize-senger
Romdetaljer
2 Store Dobbeltsenger
Sover 4
248 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
7
Rom, 2 queensize-senger, elveutsikt
Romdetaljer
2 Store Dobbeltsenger
Sover 4
248 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler
7.8
God
basert på 1 678 verifiserte omtaler
Hvem bor her?
Business
3%
Par
46%
Familie
40%
Grupper
7%
Alene
1%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På River Terrace Resort & Convention Center roser gjestene konsekvent den sentrale beliggenheten med gangavstand til det som skjer og den vennlige betjeningen, samtidig som de påpeker at rommene og fasilitetene er eldre, med tynne vegger, ustabil Wi-Fi og vedlikeholdsproblemer som trege sluk eller lunefulle dusjer.
Les merVar dette til hjelp?
Hva gjestene synes
På River Terrace Resort & Convention Center roser gjestene konsekvent den sentrale beliggenheten med gangavstand til det som skjer og den vennlige betjeningen, samtidig som de påpeker at rommene og fasilitetene er eldre, med tynne vegger, ustabil Wi-Fi og vedlikeholdsproblemer som trege sluk eller lunefulle dusjer.
Flere rom er romslige med balkonger eller elveutsikt, men innredningen er utdatert og støy kan være et problem gjennom dører mellom rommene. Romservice er begrenset, og noen bygninger ligger på bratte bakker uten heis; parkeringen kan være trang. Matserveringen er minimal – ofte kun raske bakverk – og restauranten på stedet er stengt, mens ett basseng noen ganger er utilgjengelig. Forvent et praktisk utgangspunkt med grunnleggende komfort, best for reisende som prioriterer beliggenhet over luksus.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Eldre, kupert utforming med flere bygninger og trang parkering, og noen bygninger har ingen heis. Tilgjengeligheten til bassenget er ustabil (ett basseng er tidvis stengt); eiendommen tillater kjæledyr.
Relaterte gjesteomtaler
8
Ruth
18. mai 2025
·
Overnattet 3 netter
Loved everything about it close to the strip friendly staff Loved the fact that its dog friendly a little to pricely for the pet deposit. Could make it more dog friendly, not alot of grassy area for the pets..
Loved everything about it close to the strip friendly staff Loved the fact that its dog friendly a little to pricely for the pet deposit. Could make it more dog friendly, not alot of grassy area for the pets..
6
Darrell
27. juli 2025
·
Overnattet 2 netter
Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL. Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL. Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
8
Luanne
14. aug. 2024
·
Overnattet 1 natt
We like this property because it is pet friendly and Donna at the front desk is super helpful. We also like the convenience to walking downtown and the river is nice that runs through part of the property.
We like this property because it is pet friendly and Donna at the front desk is super helpful. We also like the convenience to walking downtown and the river is nice that runs through part of the property.
8
James
3. aug. 2025
·
Overnattet 7 netter
Nice location, but had to walk up a lot of hills! No elevator in the building we were in, so we had to carry everything up to the third floor! My wife has arthritis and bad knees, so it wasn’t fun.
Nice location, but had to walk up a lot of hills! No elevator in the building we were in, so we had to carry everything up to the third floor! My wife has arthritis and bad knees, so it wasn’t fun.
4
Lisa
4. juli 2024
·
Overnattet 5 netter
Positive: The “Resort” is located in a great area if you like downtown Gatlinburg, TN. The staff at check in & check out were extremely nice. Negative: Advertised 2 swimming pools & Hot Tub but there was no hot tub and only one swimming pool. (The other swimming pool was closed). The pool that was open, was so dirty and disgusting, I wouldn’t even get in. The chairs/loungers were so worn out, they swayed towards the ground. There was one table with one umbrella that was so old. There was no breakfast offered, which surprised me. The restaurant on property was never open. The room, when you walk in the door, foyer to the left had a wall unit air conditioner, with place to hang clothes, sink, and a wall built up (man made) with microwave, one cup coffee maker, which was on top self and you couldn’t move it & I couldn’t reach it to pour water in. The bathroom was through a door at the foyer. The location of the bedroom area was so hot because the placement of the air conditioner and the wall that blocked it. The bed was firm, but not the worst. There was a desk, table for 2, & 2 nightstands. The walls were so thin, you could hear your neighbors very well. The patio was disgusting & looked like coke had been thrown all over them. The only time I saw an employee was at check in/out & when housekeeping was cleaning after a person checked out. Needs a lot of updating. Not at all what I expected for the cost. Very disappointed & would have left if I’d known I’d gotten all my $ back.
Positive: The “Resort” is located in a great area if you like downtown Gatlinburg, TN. The staff at check in & check out were extremely nice. Negative: Advertised 2 swimming pools & Hot Tub but there was no hot tub and only one swimming pool. (The other swimming pool was closed). The pool that was open, was so dirty and disgusting, I wouldn’t even get in. The chairs/loungers were so worn out, they swayed towards the ground. There was one table with one umbrella that was so old. There was no breakfast offered, which surprised me. The restaurant on property was never open. The room, when you walk in the door, foyer to the left had a wall unit air conditioner, with place to hang clothes, sink, and a wall built up (man made) with microwave, one cup coffee maker, which was on top self and you couldn’t move it & I couldn’t reach it to pour water in. The bathroom was through a door at the foyer. The location of the bedroom area was so hot because the placement of the air conditioner and the wall that blocked it. The bed was firm, but not the worst. There was a desk, table for 2, & 2 nightstands. The walls were so thin, you could hear your neighbors very well. The patio was disgusting & looked like coke had been thrown all over them. The only time I saw an employee was at check in/out & when housekeeping was cleaning after a person checked out. Needs a lot of updating. Not at all what I expected for the cost. Very disappointed & would have left if I’d known I’d gotten all my $ back.
8
Stephen
10. feb. 2025
·
Overnattet 2 netter
We have stayed here many times, it is super convenient to downtown and everything is walkable. Was a little disappointed that the indoor pool and hot tub was closed. And there was no room cleaning and no breakfast.
We have stayed here many times, it is super convenient to downtown and everything is walkable. Was a little disappointed that the indoor pool and hot tub was closed. And there was no room cleaning and no breakfast.
8
Julie
10. aug. 2025
·
Overnattet 3 netter
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
6
Carla
12. juni 2025
·
Overnattet 1 natt
The room was clean, the mattress was AMAZING, but the AC wasn't cold enough. The location was close to perfect if you just want to park and walk to all the resturants and attractions!!! One pool was closed, but the open pool was extremely clean and peaceful.
The room was clean, the mattress was AMAZING, but the AC wasn't cold enough. The location was close to perfect if you just want to park and walk to all the resturants and attractions!!! One pool was closed, but the open pool was extremely clean and peaceful.
8
Travis
3. juni 2025
·
Overnattet 2 netter
Location was good. You have to walk up a steep hill if you walk to the strip.
Location was good. You have to walk up a steep hill if you walk to the strip.
8
ANTOINETTE
24. juni 2024
·
Overnattet 3 netter
Liked the friendly employees, disliked trying to walk back up the hills on this property
Liked the friendly employees, disliked trying to walk back up the hills on this property
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandet: flere gjester fant rommene rene, men mange rapporterte om problemer som flekker eller slitte inventargjenstander, mugglukt, skadedyr og skitne badekar eller sengetøy. Romservice under oppholdet er begrenset og ofte kun på forespørsel.
Relaterte gjesteomtaler
6
Kevin
15. nov. 2025
·
Overnattet 1 natt
Our room was Allright but no hot water barley warm and bathtub had so much hair in it it would not go down i had to Physically get in there with knife and Needle nosand pull the pound of hair and nasty crap out of it very disappointed in some points
Our room was Allright but no hot water barley warm and bathtub had so much hair in it it would not go down i had to Physically get in there with knife and Needle nosand pull the pound of hair and nasty crap out of it very disappointed in some points
2
Holly
17. okt. 2024
·
Overnattet 4 netter
The rooms were filthy, door was hard to open & close. Black mold in ceiling tiles, stink bugs all over room, spider webs with live spiders in the room. We left within 30 mins of checking in. Went to the Hilton down the road.
The rooms were filthy, door was hard to open & close. Black mold in ceiling tiles, stink bugs all over room, spider webs with live spiders in the room. We left within 30 mins of checking in. Went to the Hilton down the road.
2
Scott
1. des. 2025
·
Overnattet 3 netter
The rooms were not as advertised in pictures. We were given the wrong room to begin with, when we entered the room there was a dead bug on the bed. We then got reassigned to what was to be our room we booked and it was supposed to be one of their renovated room, which was not the cased. The room was very dated and the tub was dirty among so many other issues. There is a door in between rooms and the neighbors were so loud we took an audio recording from across our room and took several complaints to the front desk. We ended up packing our vehicle that same night and left. Will keep posted on any and all refunds we requested and expect.
The rooms were not as advertised in pictures. We were given the wrong room to begin with, when we entered the room there was a dead bug on the bed. We then got reassigned to what was to be our room we booked and it was supposed to be one of their renovated room, which was not the cased. The room was very dated and the tub was dirty among so many other issues. There is a door in between rooms and the neighbors were so loud we took an audio recording from across our room and took several complaints to the front desk. We ended up packing our vehicle that same night and left. Will keep posted on any and all refunds we requested and expect.
6
Maria
31. mai 2025
·
Overnattet 1 natt
Please need some renovations smelled like mold
Please need some renovations smelled like mold
4
Andrew
5. sep. 2023
·
Overnattet 3 netter
Our room had cockroaches coming out of the walls. One cockroach was in the bed with us. The cockroaches were crawing on our shoes, and on the tables in the room. We then switched rooms, and the 2nd room smelled like smoke. We had the air out the room it smelled so bad. There was hair on the towels and the bed sheets smelled like smoke. I was very disappointed with this hotel. We will not be back.
Our room had cockroaches coming out of the walls. One cockroach was in the bed with us. The cockroaches were crawing on our shoes, and on the tables in the room. We then switched rooms, and the 2nd room smelled like smoke. We had the air out the room it smelled so bad. There was hair on the towels and the bed sheets smelled like smoke. I was very disappointed with this hotel. We will not be back.
4
Gabrielle
9. aug. 2025
·
Overnattet 2 netter
Bed sheets were dirty, we asked for new bedsheets and the staff gave them to us but made us change the dirty bedsheets ourselves, not professional on their side. Also the hotel said breakfast included but the breakfast is literally prepackaged muffins. Don’t let “breakfast included” fool you.
Bed sheets were dirty, we asked for new bedsheets and the staff gave them to us but made us change the dirty bedsheets ourselves, not professional on their side. Also the hotel said breakfast included but the breakfast is literally prepackaged muffins. Don’t let “breakfast included” fool you.
6
Amy
16. mars 2025
·
Overnattet 2 netter
Sheets had dried blood on them. People staying next to us was smoking weed all night and if we had the air on, it was coming up into our room so we were smelling it all night/day. We were told we would have to call Gatlinburg PD because the hotel staff could not do anything about it. Slamming doors all night and a lot of screaming.
Sheets had dried blood on them. People staying next to us was smoking weed all night and if we had the air on, it was coming up into our room so we were smelling it all night/day. We were told we would have to call Gatlinburg PD because the hotel staff could not do anything about it. Slamming doors all night and a lot of screaming.
10
Taheya
15. okt. 2023
·
Overnattet 3 netter
Our stay at the River Terrace Resort & Convention Center was extremely pleasant. Although our room was older and not upgraded, it was unbelievably clean and spacious. The staff were very friendly and accommodating. We had an issue with the toilet and it was promptly fixed. We would definitely stay here again! They are also pet friendly... Definitely a plus!!
Our stay at the River Terrace Resort & Convention Center was extremely pleasant. Although our room was older and not upgraded, it was unbelievably clean and spacious. The staff were very friendly and accommodating. We had an issue with the toilet and it was promptly fixed. We would definitely stay here again! They are also pet friendly... Definitely a plus!!
4
Neal
9. okt. 2023
·
Overnattet 2 netter
The signage was confusing to find the property, Google took us to the Edgewater entrance, and there was a sign which said that the check in to River Crest was 100 Yards, but the check in was much farther away. When we got to the room, I felt something sharp poke into my toe, it someone's toenail clipping. Later, my sons feet turned black from walking on the carpet, which disturbed my wife a lot. The bathtub was too discolored for my family to feel safe using it. While conveniently located, the property is outdated and not clean.
The signage was confusing to find the property, Google took us to the Edgewater entrance, and there was a sign which said that the check in to River Crest was 100 Yards, but the check in was much farther away. When we got to the room, I felt something sharp poke into my toe, it someone's toenail clipping. Later, my sons feet turned black from walking on the carpet, which disturbed my wife a lot. The bathtub was too discolored for my family to feel safe using it. While conveniently located, the property is outdated and not clean.
2
Kayla
9. aug. 2025
·
Overnattet 1 natt
Dirty , smells bad , not what the pics looked like online too much money for a nasty place
Dirty , smells bad , not what the pics looked like online too much money for a nasty place
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KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er generelt romslige med komfortable senger og balkonger eller elveutsikt, men innredningen er utdatert og vedlikeholdet varierer. Gjestene nevner tynne vegger, ustabil vanntemperatur eller -trykk, AC-problemer og upålitelig Wi-Fi.
Relaterte gjesteomtaler
6
Rhonda
9. des. 2024
·
Overnattet 2 netter
Hotel was old. $500 for two nights and it’s outdated. No carpet so you hear every step from the people directly above you. The fireplace is tiny. Have the logs that would fit in the usually space and puts out no heat. Online picture looks like theirs a restaurant but they told me at check-in without my even asking “the restaurant is closed, never opened back up after Covid and we have no housekeeping so if you need extra towels etc come up to the front desk and we will give them to you”. Finding your room is confusing and parking is weird and would be a nightmare during season. It was ok for the two days we stayed sight unseen but there are many other nicer choices around. Would not go back or recommend to others.
Hotel was old. $500 for two nights and it’s outdated. No carpet so you hear every step from the people directly above you. The fireplace is tiny. Have the logs that would fit in the usually space and puts out no heat. Online picture looks like theirs a restaurant but they told me at check-in without my even asking “the restaurant is closed, never opened back up after Covid and we have no housekeeping so if you need extra towels etc come up to the front desk and we will give them to you”. Finding your room is confusing and parking is weird and would be a nightmare during season. It was ok for the two days we stayed sight unseen but there are many other nicer choices around. Would not go back or recommend to others.
8
Emily
4. feb. 2024
·
Overnattet 2 netter
Staff was incredibly friendly and kind. Great location, clean and comfortable, and loved the fireplace and balcony! Rooms need clocks, some soundproofing or space out guests better, and better lighting.
Staff was incredibly friendly and kind. Great location, clean and comfortable, and loved the fireplace and balcony! Rooms need clocks, some soundproofing or space out guests better, and better lighting.
8
Andrew
29. juni 2025
·
Overnattet 1 natt
The rooms were very clean, and comfortable. Staff was super friendly. My only complaint is that the walls between the rooms seemed pretty thin, but it may have been an issue with the doors between adjoining rooms. At one point the person in the next room was having a conversation at a normal volume level and i could hear well enough to understand every single word.
The rooms were very clean, and comfortable. Staff was super friendly. My only complaint is that the walls between the rooms seemed pretty thin, but it may have been an issue with the doors between adjoining rooms. At one point the person in the next room was having a conversation at a normal volume level and i could hear well enough to understand every single word.
6
Nikalous
28. juli 2025
·
Overnattet 3 netter
There are some Pros and some Cons to this property. The location is hard to beat, not on the Parkway but less than a 3 min walk to get there. The room size was nice and the bed was comfortable. For the cost though, I expected a more updated room. The flooring had been updated….mostly. There’s 1 wall where it didn’t go all the way to the wall and was missing the quarter round that was around the rest of the room. The kitchenette was nice to have but again, felt old and outdated, along with the bathroom. The toilet felt like it was 6 inches off the ground when you go to sit down and you end up with your knees at chin level.
There are some Pros and some Cons to this property. The location is hard to beat, not on the Parkway but less than a 3 min walk to get there. The room size was nice and the bed was comfortable. For the cost though, I expected a more updated room. The flooring had been updated….mostly. There’s 1 wall where it didn’t go all the way to the wall and was missing the quarter round that was around the rest of the room. The kitchenette was nice to have but again, felt old and outdated, along with the bathroom. The toilet felt like it was 6 inches off the ground when you go to sit down and you end up with your knees at chin level.
6
Jessica
12. feb. 2024
·
Overnattet 3 netter
Rooms very outdated. Toilet continuously ran.
Rooms very outdated. Toilet continuously ran.
8
Sandra
22. aug. 2025
·
Overnattet 2 netter
Very spacious room and very comfortable. The only thing I would recommend is updating the bathroom.
Very spacious room and very comfortable. The only thing I would recommend is updating the bathroom.
8
Charles
19. feb. 2024
·
Overnattet 2 netter
Hotel was very nice, and clean. Loved location and staff were great. Had to give it 4 stars based solely on the shower. Alternated between cold water and boiling hot water, constantly changing.
Hotel was very nice, and clean. Loved location and staff were great. Had to give it 4 stars based solely on the shower. Alternated between cold water and boiling hot water, constantly changing.
4
Xiuli
29. okt. 2025
·
Overnattet 2 netter
The room we stayed is outdated, shower water is not hot, sink did not drain well. The room has poor sound insulation; I can hear my next room guest play TV at 1am.
The room we stayed is outdated, shower water is not hot, sink did not drain well. The room has poor sound insulation; I can hear my next room guest play TV at 1am.
8
Tim
24. nov. 2025
·
Overnattet 2 netter
Everything was great except for the internet connection. The wi-fi is weak.
Everything was great except for the internet connection. The wi-fi is weak.
6
Mendy
24. mars 2025
·
Overnattet 3 netter
Front Desk was excellent, friendly and helpful. Room was clean but very dated. Old catpet and tile. Bed was just ok. Mattress sagging in middle. Location is excellent. This hotel would be amazing with room updates
Front Desk was excellent, friendly and helpful. Room was clean but very dated. Old catpet and tile. Bed was just ok. Mattress sagging in middle. Location is excellent. This hotel would be amazing with room updates
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives ofte som vennlig og hjelpsomt, med sporadiske tidlige innsjekkinger. Likevel opplever noen gjester forsinkelser ved innsjekking, begrenset romservice, tregt vedlikehold og salgspitch for timeshare ved henting av parkeringspass.
Relaterte gjesteomtaler
6
charles
27. mai 2025
·
Overnattet 1 natt
Staff were awesome. Property is a bit dated, (i.e. carpet needed to be replaced, things not working) but many are in Gatlinburg. The problem for us was that the wifi was not working. This was a big deal as my wife works remotely. It looks like it is another hotel that has been bought by an investment company and is being bled. The saving grace was the staff even though they were a bit overloaded. For instance one person at check in during peak time.
Staff were awesome. Property is a bit dated, (i.e. carpet needed to be replaced, things not working) but many are in Gatlinburg. The problem for us was that the wifi was not working. This was a big deal as my wife works remotely. It looks like it is another hotel that has been bought by an investment company and is being bled. The saving grace was the staff even though they were a bit overloaded. For instance one person at check in during peak time.
8
Joyce
7. nov. 2025
·
Overnattet 4 netter
Even though the hotel was an older one it was clean. The ladies at the desk was very helpful.
Even though the hotel was an older one it was clean. The ladies at the desk was very helpful.
8
Chad
10. nov. 2025
·
Overnattet 2 netter
Courteous staff.
Courteous staff.
6
Darrell
27. juli 2025
·
Overnattet 2 netter
Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL. Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
Upon check-in to get your parking pass you get the TIME SHARE SPILL SIGN UP FOR A 90 MINUTE TIME SHARE SPILL. Pool is small and always packed. The bathroms havent been renovated for a while. No maid service but extras were in the closet. You can walk to the strip in 3 minutes. Parking is tight and confusing because of 6 levels and tiny numbers on the room doors. Room was clean everything worked.
8
Robert
20. juni 2025
·
Overnattet 1 natt
Room cards are getting erased from some of the security systems in gatlinburg! Staff members reloaded it after each trip back to the room! They told us about the problem when we checked in. Very good staff members and very helpful!!
Room cards are getting erased from some of the security systems in gatlinburg! Staff members reloaded it after each trip back to the room! They told us about the problem when we checked in. Very good staff members and very helpful!!
4
Samantha
20. okt. 2025
·
Overnattet 2 netter
The room was dated? But clean. My biggest complaint is that our room wasn’t ready when we checked in at 4pm. We had to wait an additional hour after being on the road for almost 7 hours. They said they were short staffed and would text us when the room was ready, but we never received any texts. We had to physically go back to the receptionist to ask if our room was ready. We also extended a day and apparently that info wasn’t communicated efficiently because on Sunday we were interrupted multiple times by housekeeping. With one housekeeper entering our room while we were still inside. Talk about unacceptable. We also booked a river front and did not get that: our view was primarily of a parking lot.
The room was dated? But clean. My biggest complaint is that our room wasn’t ready when we checked in at 4pm. We had to wait an additional hour after being on the road for almost 7 hours. They said they were short staffed and would text us when the room was ready, but we never received any texts. We had to physically go back to the receptionist to ask if our room was ready. We also extended a day and apparently that info wasn’t communicated efficiently because on Sunday we were interrupted multiple times by housekeeping. With one housekeeper entering our room while we were still inside. Talk about unacceptable. We also booked a river front and did not get that: our view was primarily of a parking lot.
4
Bonnie
31. okt. 2025
·
Overnattet 4 netter
Arrived early at 12:30pm. Check in isnt until 4pm which i realized, we just wanted to be able to park and go explore, which the hotel did accomadate. The front desk person Donna, was very friendly and told us she would let us know when our room was ready via a phone call. Awesome. 230pm came around and we went back to seee if we could possibly check in yet. Was told the room was cleaned but needed inspected which could take 30 mins to 2 hrs. Ok we will wait. Sat in the lounge. Walked around some more. Come back at 330. Room still not inspected however guest who payed less for their rooms were able to check in. Finally at 410pm, donna was leaving and aknowleged us still sitting in the lounge and asked your room isnt ready yet? To which i replied no, she went back for the keys and let us in. First walking into our room, we noticed a dead stink bug that stayed stuck to the ceiling from check in to check out. The hot and cold faucet in the shower are backwards, we were not notified of this. The toilet flushed so poorly you had to hold the flusher down. The tub dripped all night after use. The beds were comfortable and the location was great. Breakfast was a joke. All in all, mostly bc of the check in process i will not stay in this hotel again. Go to rivers egde right beside it. They have a full breakfast
Arrived early at 12:30pm. Check in isnt until 4pm which i realized, we just wanted to be able to park and go explore, which the hotel did accomadate. The front desk person Donna, was very friendly and told us she would let us know when our room was ready via a phone call. Awesome. 230pm came around and we went back to seee if we could possibly check in yet. Was told the room was cleaned but needed inspected which could take 30 mins to 2 hrs. Ok we will wait. Sat in the lounge. Walked around some more. Come back at 330. Room still not inspected however guest who payed less for their rooms were able to check in. Finally at 410pm, donna was leaving and aknowleged us still sitting in the lounge and asked your room isnt ready yet? To which i replied no, she went back for the keys and let us in. First walking into our room, we noticed a dead stink bug that stayed stuck to the ceiling from check in to check out. The hot and cold faucet in the shower are backwards, we were not notified of this. The toilet flushed so poorly you had to hold the flusher down. The tub dripped all night after use. The beds were comfortable and the location was great. Breakfast was a joke. All in all, mostly bc of the check in process i will not stay in this hotel again. Go to rivers egde right beside it. They have a full breakfast
2
Steve
15. apr. 2023
·
Overnattet 2 netter
No mention on Hotels.com website that there was $100 pet fee. I would not have picked that hotel if it was properly disclosed. Also, they advertised that they had free Internet the Internet was nonexistent. Screaming kids till 2 o’clock in the morning in the room next-door, which had an adjoining door next to it. The hotel read my survey. Ask me what they could do to make it right and I told them since no one disclosed to me that there was a $100 pet fee that I would be happy if they returned that $100 pet fee. And of course they said no.
No mention on Hotels.com website that there was $100 pet fee. I would not have picked that hotel if it was properly disclosed. Also, they advertised that they had free Internet the Internet was nonexistent. Screaming kids till 2 o’clock in the morning in the room next-door, which had an adjoining door next to it. The hotel read my survey. Ask me what they could do to make it right and I told them since no one disclosed to me that there was a $100 pet fee that I would be happy if they returned that $100 pet fee. And of course they said no.
10
Diane
13. juli 2025
·
Overnattet 2 netter
This was our first stay with the River Terrace. First off, the front desk staff was amazing and accommodating. We got to the hotel early and was allowed to check in. We stayed in Building 7 and fell in love with not only the location and view, but the decor of our room. We will definitely stay here again .
This was our first stay with the River Terrace. First off, the front desk staff was amazing and accommodating. We got to the hotel early and was allowed to check in. We stayed in Building 7 and fell in love with not only the location and view, but the decor of our room. We will definitely stay here again .
6
jesse
11. okt. 2025
·
Overnattet 5 netter
I booked a king size bed for me and my wife to stayin amd we got two queen size beds and the front desk lady was trying her best to help us she said she would text us when our king size room would be availableand i never receivedthat call or text, furthermore the cleaning crew sucks, me and my wife stayed a week and the cleaning crew never came in to our room to clean it or give us new towels, i am very unhappy with the cleaning crew or that me amd my wife didnt get a king size bedroom that i booked
I booked a king size bed for me and my wife to stayin amd we got two queen size beds and the front desk lady was trying her best to help us she said she would text us when our king size room would be availableand i never receivedthat call or text, furthermore the cleaning crew sucks, me and my wife stayed a week and the cleaning crew never came in to our room to clean it or give us new towels, i am very unhappy with the cleaning crew or that me amd my wife didnt get a king size bedroom that i booked
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Hyppig rost for å være sentralt beliggende med gangavstand til Gatlinburg-området, akvariet og restauranter. Noen bemerker bratte bakker innenfor eiendommen og mangelen på heiser i visse bygninger.
Relaterte gjesteomtaler
8
Patricia
28. sep. 2025
·
Overnattet 3 netter
Even though the hotel is older we loved it. Right downtown, close to everything and grest staff. We stayed in a loft room on the river. Sat out on the balcony at night listening to music from one of the bars. Really enjoyed our stay. Will definitely stay there again.
Even though the hotel is older we loved it. Right downtown, close to everything and grest staff. We stayed in a loft room on the river. Sat out on the balcony at night listening to music from one of the bars. Really enjoyed our stay. Will definitely stay there again.
8
Jared
3. juni 2023
·
Overnattet 1 natt
Very good location to visit everything around
Very good location to visit everything around
10
Tamara
18. nov. 2025
·
Overnattet 4 netter
Great location!
Great location!
8
Lisa
20. okt. 2025
·
Overnattet 2 netter
This is an older hotel, but in good condition. The hotel is clean and comfortable, the staff is friendly. It's right next to the aquarium and very walkable to the downtown area. Breakfast items are limited.
This is an older hotel, but in good condition. The hotel is clean and comfortable, the staff is friendly. It's right next to the aquarium and very walkable to the downtown area. Breakfast items are limited.
10
Heather
11. sep. 2024
·
Overnattet 2 netter
Great rooms and close to everything.
Great rooms and close to everything.
8
James
3. aug. 2025
·
Overnattet 7 netter
Nice location, but had to walk up a lot of hills! No elevator in the building we were in, so we had to carry everything up to the third floor! My wife has arthritis and bad knees, so it wasn’t fun.
Nice location, but had to walk up a lot of hills! No elevator in the building we were in, so we had to carry everything up to the third floor! My wife has arthritis and bad knees, so it wasn’t fun.
8
Travis
3. juni 2025
·
Overnattet 2 netter
Location was good. You have to walk up a steep hill if you walk to the strip.
Location was good. You have to walk up a steep hill if you walk to the strip.
10
Terry
18. mars 2024
·
Overnattet 3 netter
Great location! Can easily walk to shops and restaurants in Gatlinburg. Very friendly and helpful staff. We would definitely stay here again.
Great location! Can easily walk to shops and restaurants in Gatlinburg. Very friendly and helpful staff. We would definitely stay here again.
10
Joseph
21. sep. 2025
·
Overnattet 2 netter
You can't beat it for the price. Location is great.
You can't beat it for the price. Location is great.
10
Sarah
14. apr. 2025
·
Overnattet 4 netter
Nice central location, close walk to shops and attractions. Great value for the price.
Nice central location, close walk to shops and attractions. Great value for the price.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten er minimal eller fraværende (ofte raske bakverk og kaffe), og restauranten på stedet er stengt.
Relaterte gjesteomtaler
6
Naomi
6. juli 2025
·
Overnattet 1 natt
Pictures of resort are outdated. Clean but very worn. In room blinds were broke but manageable, yet wouldn’t block out the bright exterior lights. Curtains were missing. One pool is closed, the restaurant is closed, breakfast is small gas station style packaged pastries and one coffee pod machine with powdered creamer for the entire resort to share. In room coffee pot was filthy. No housekeeping and we had to ask for towels. Staff is sweet and towels were quickly delivered. Shower was hot, with ok water pressure. Location is perfect for walking everywhere easily.
Pictures of resort are outdated. Clean but very worn. In room blinds were broke but manageable, yet wouldn’t block out the bright exterior lights. Curtains were missing. One pool is closed, the restaurant is closed, breakfast is small gas station style packaged pastries and one coffee pod machine with powdered creamer for the entire resort to share. In room coffee pot was filthy. No housekeeping and we had to ask for towels. Staff is sweet and towels were quickly delivered. Shower was hot, with ok water pressure. Location is perfect for walking everywhere easily.
8
Lisa
20. okt. 2025
·
Overnattet 2 netter
This is an older hotel, but in good condition. The hotel is clean and comfortable, the staff is friendly. It's right next to the aquarium and very walkable to the downtown area. Breakfast items are limited.
This is an older hotel, but in good condition. The hotel is clean and comfortable, the staff is friendly. It's right next to the aquarium and very walkable to the downtown area. Breakfast items are limited.
4
jessica
8. juni 2025
·
Overnattet 2 netter
Staff was friendly and polite, they go above and beyond to make you feel welcome. I wasn’t happy with the breakfast choice, not much to choose from, best is to go eat breakfast else where. Over all, it was a good stay for only a couple of days.
Staff was friendly and polite, they go above and beyond to make you feel welcome. I wasn’t happy with the breakfast choice, not much to choose from, best is to go eat breakfast else where. Over all, it was a good stay for only a couple of days.
8
Stephen
10. feb. 2025
·
Overnattet 2 netter
We have stayed here many times, it is super convenient to downtown and everything is walkable. Was a little disappointed that the indoor pool and hot tub was closed. And there was no room cleaning and no breakfast.
We have stayed here many times, it is super convenient to downtown and everything is walkable. Was a little disappointed that the indoor pool and hot tub was closed. And there was no room cleaning and no breakfast.
4
Bonnie
31. okt. 2025
·
Overnattet 4 netter
Arrived early at 12:30pm. Check in isnt until 4pm which i realized, we just wanted to be able to park and go explore, which the hotel did accomadate. The front desk person Donna, was very friendly and told us she would let us know when our room was ready via a phone call. Awesome. 230pm came around and we went back to seee if we could possibly check in yet. Was told the room was cleaned but needed inspected which could take 30 mins to 2 hrs. Ok we will wait. Sat in the lounge. Walked around some more. Come back at 330. Room still not inspected however guest who payed less for their rooms were able to check in. Finally at 410pm, donna was leaving and aknowleged us still sitting in the lounge and asked your room isnt ready yet? To which i replied no, she went back for the keys and let us in. First walking into our room, we noticed a dead stink bug that stayed stuck to the ceiling from check in to check out. The hot and cold faucet in the shower are backwards, we were not notified of this. The toilet flushed so poorly you had to hold the flusher down. The tub dripped all night after use. The beds were comfortable and the location was great. Breakfast was a joke. All in all, mostly bc of the check in process i will not stay in this hotel again. Go to rivers egde right beside it. They have a full breakfast
Arrived early at 12:30pm. Check in isnt until 4pm which i realized, we just wanted to be able to park and go explore, which the hotel did accomadate. The front desk person Donna, was very friendly and told us she would let us know when our room was ready via a phone call. Awesome. 230pm came around and we went back to seee if we could possibly check in yet. Was told the room was cleaned but needed inspected which could take 30 mins to 2 hrs. Ok we will wait. Sat in the lounge. Walked around some more. Come back at 330. Room still not inspected however guest who payed less for their rooms were able to check in. Finally at 410pm, donna was leaving and aknowleged us still sitting in the lounge and asked your room isnt ready yet? To which i replied no, she went back for the keys and let us in. First walking into our room, we noticed a dead stink bug that stayed stuck to the ceiling from check in to check out. The hot and cold faucet in the shower are backwards, we were not notified of this. The toilet flushed so poorly you had to hold the flusher down. The tub dripped all night after use. The beds were comfortable and the location was great. Breakfast was a joke. All in all, mostly bc of the check in process i will not stay in this hotel again. Go to rivers egde right beside it. They have a full breakfast
8
Julie
10. aug. 2025
·
Overnattet 3 netter
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
4
Jason
30. mai 2023
·
Overnattet 2 netter
This "resort" REALLY needs to update its website. We chose River Terrace because of the on-site restaurant and quiet location. The restaurant has been closed since Covid and many of their photos depict a quiet resort in the mountains -- this is, unfortunately, not the case. They also boasted two pools. Again, one was closed. The rooms haven't been updated since its conception. They were, in a word, filthy. However, I cannot say enough wonderful things about the staff. They were incredibly accommodating and friendly. While they did update our room, it was still very dirty. Staff I would rate a 10/10. The "resort" was more like a roadside motel no-tell - 2/10 at best.
This "resort" REALLY needs to update its website. We chose River Terrace because of the on-site restaurant and quiet location. The restaurant has been closed since Covid and many of their photos depict a quiet resort in the mountains -- this is, unfortunately, not the case. They also boasted two pools. Again, one was closed. The rooms haven't been updated since its conception. They were, in a word, filthy. However, I cannot say enough wonderful things about the staff. They were incredibly accommodating and friendly. While they did update our room, it was still very dirty. Staff I would rate a 10/10. The "resort" was more like a roadside motel no-tell - 2/10 at best.
4
Cynthia
4. aug. 2025
·
Overnattet 2 netter
We got there and we did not get the loft room we wanted. We had to be put in a king room. They told us we would have a refund but then said Expedia would give us the refund. No daily maid service. We had to request to the front desk if we needed anything. It took four hours to get towels. The wifi did not work. The “breakfast”was pitiful. The coffee was not good.
We got there and we did not get the loft room we wanted. We had to be put in a king room. They told us we would have a refund but then said Expedia would give us the refund. No daily maid service. We had to request to the front desk if we needed anything. It took four hours to get towels. The wifi did not work. The “breakfast”was pitiful. The coffee was not good.
8
David
2. sep. 2025
·
Overnattet 3 netter
disappointed the on property restaurant is permanently closed. There was traces of mold on the curtain above the AC unit. And the room had a musky smell. Navigating the ramps instead of steps was difficult. Property location was perfect. Easy walking access to everything on the Parkway
disappointed the on property restaurant is permanently closed. There was traces of mold on the curtain above the AC unit. And the room had a musky smell. Navigating the ramps instead of steps was difficult. Property location was perfect. Easy walking access to everything on the Parkway
8
Antoinette
7. juni 2025
·
Overnattet 2 netter
All of the staff was very friendly and helpful! I enjoyed my stay . The breakfast was grab and go ( muffins, danishes) , orange juice and coffee.
All of the staff was very friendly and helpful! I enjoyed my stay . The breakfast was grab and go ( muffins, danishes) , orange juice and coffee.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Michael
for 2 uker siden
·
Overnattet 3 netter
We enjoyed staying here, it was convenient of walking to middle of town. The only thing we needed was some type of handle in the shower.
We enjoyed staying here, it was convenient of walking to middle of town. The only thing we needed was some type of handle in the shower.
10
Ann
for 2 uker siden
·
Overnattet 2 netter
Excellent service!! Very polite people and loved the service by all
Excellent service!! Very polite people and loved the service by all
6
Cory
for 3 uker siden
·
Overnattet 4 netter
Incredible views, great staff, the bed was comfortable, there were ants in the bathroom, the bathtub was disgusting, I liked the hardwood floors, with all the pillows to choose from, there should have been a variety. Parking was good. The AC was amazing.
Incredible views, great staff, the bed was comfortable, there were ants in the bathroom, the bathtub was disgusting, I liked the hardwood floors, with all the pillows to choose from, there should have been a variety. Parking was good. The AC was amazing.
8
john
for 3 uker siden
·
Overnattet 4 netter
Clean room! Could use a little updating. Good value for the money and will stay again.
Clean room! Could use a little updating. Good value for the money and will stay again.
8
Robert
for 3 uker siden
·
Overnattet 3 netter
Took a minute to find the ice maker after staff directions an trouble with key card but the staff took care of it easily on the spot but everything was good with the stay an would stay again if we get back there
Took a minute to find the ice maker after staff directions an trouble with key card but the staff took care of it easily on the spot but everything was good with the stay an would stay again if we get back there
Eiendommens policyer
Innsjekking
Utsjekking
Fra 16:00 til 23:00
Før 10:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-14: 88.419378238678USD
- 2026-09-15: 88.419378238678USD
- 2026-09-16: 88.19092596588136USD
- 2026-09-17: 88.24250628128053USD
- 2026-09-18: 120.251169896698USD
- 2026-09-19: 120.56120660552979USD
- 2026-09-20: 80.47779740905763USD
- 2026-09-21: 80.44418257827759USD
- 2026-09-22: 80.69741665191651USD
- 2026-09-23: 96.63862267837526USD
- 2026-09-24: 96.63862267837526USD
- 2026-09-25: 136.50241263198853USD
- 2026-09-26: 136.50241263198853USD
- 2026-09-27: 96.1207323577881USD
- 2026-09-28: 104.6128231918335USD
- 2026-09-29: 104.6128231918335USD
- 2026-09-30: 96.63862267837526USD
- 2026-10-01: 104.6128231918335USD
- 2026-10-02: 152.45080485229494USD
- 2026-10-03: 152.95570542297364USD
- 2026-10-04: 104.6128231918335USD
- 2026-10-05: 104.6128231918335USD
- 2026-10-06: 104.96019992752076USD
- 2026-10-07: 104.6128231918335USD
- 2026-10-08: 104.6128231918335USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 104.6128231918335USD
- 2026-10-12: 104.96019992752076USD
- 2026-10-13: 104.6128231918335USD
- 2026-10-14: 104.96019992752076USD
- 2026-10-15: 104.90440124588014USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 104.6128231918335USD
- 2026-10-19: 104.6128231918335USD
- 2026-10-20: 104.6128231918335USD
- 2026-10-21: 104.6128231918335USD
- 2026-10-22: 104.96019992752076USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 96.63862267837526USD
- 2026-10-26: 96.63862267837526USD
- 2026-10-27: 96.63862267837526USD
- 2026-10-28: 96.63862267837526USD
- 2026-10-29: 96.63862267837526USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 80.63313720474244USD
- 2026-11-02: 80.69741665191651USD
- 2026-11-03: 80.69741665191651USD
- 2026-11-04: 80.96243396987916USD
- 2026-11-05: 80.69741665191651USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 80.69741665191651USD
- 2026-11-09: 80.69741665191651USD
- 2026-11-10: 80.96243396987916USD
- 2026-11-11: 80.69741665191651USD
- 2026-11-12: 80.96243396987916USD
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
Du må betale følgende refunderbart innskudd.
Deposit: USD 200 per stay
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Gjester som reiser med førerhund, må kontakte overnattingsstedet før ankomst.
- Overnattingsstedet tillater bare hunder som medbrakte kjæledyr. Følgende raser er ikke tillatt: grand danois, shar pei, pitbull, rottweiler, schæfer, husky, alaskan malamute, dobermann, chow-chow og presa canario. Andre hunderaser kan tillates etter skjønn fra ledelsens side. Hunden kan ikke veie mer enn 27 kg. Hvis det er to hunder, må de ikke veie mer enn 27 kg til sammen. Hunden kan være opptil 91 cm lang og 91 cm høy. Kjæledyr som blir igjen på rommet uten tilsyn, må stenges inne i et bur eller lignende. Hunder må holdes i bånd til enhver tid utenfor gjesterommet. Hunder er ikke tillatt i fellesområdene. Dette inkluderer stedets restauranter, spa/salong, bassengområder, messe- og utstillingslokaler, konferanserom, kasino, kiosker og butikker.
- Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Kjæledyravgift: USD 150 per overnattingsenhet, per opphold
- Det kreves ikke betaling for servicedyr
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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