Is parking available at the property?

Yes, free self-parking is available on-site, including designated parking for RVs, buses, and trucks.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 5:30 AM to 9:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 32.93 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including a limited wheelchair-accessible registration desk, parking, and elevator access.

Where is the property located in relation to key attractions?

The hotel is located within a 10-minute walk of the American Museum of Science and Energy and Cinemark Tinseltown Oak Ridge. It is approximately 1.1 miles from the Oak Ridge Art Center and 1.3 miles from the International Friendship Bell.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available for guests.

What are the policies for guests staying with children?

Up to 2 children aged 16 years and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Quality Inn Oak Ridge - Knoxville West Hotel

Average nightly price at Quality Inn Oak Ridge - Knoxville West by month, last 12 months (USD)
Month	Average price
January	$73
February	$68
March	$85
April	$90
May	$111
June	$81
July	$76
August	$72
September	$87
October	$90
November	$80
December	$69

What guests think

At Quality Inn Oak Ridge - Knoxville West, guests frequently praise friendly staff and clean, comfortable rooms, while feedback also notes inconsistent housekeeping, lingering smoke or perfume odors, and occasional maintenance issues like noisy AC units or loose fixtures.

A hot breakfast with waffles and biscuits and gravy is a common plus, though some guests found items limited, cold, watered-down juice, or food gone early. Facilities draw mixed reviews: the former gym is now a laundry or closed, the small pool and an elevator have had issues, and parts of the parking lot and exterior were untidy or uninviting; location is convenient yet somewhat run-down. Good for short, practical stays if you prioritize price over polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the fitness room was closed or converted to a laundry, and one elevator and the small pool had issues at times. Some noted a handy guest laundry, but parking and exterior cleanliness disappointed.

Related guest reviews

8

Bradley

Nov 21, 2023

·

Stayed 2 nights

Just one problem -- it was listed as having a gym / fitness center, but I found out after I arrived that it been converted to a laundry room. If I had been alone, I would have then switched to another hotel with a gym; but the others with me did not want to make any last-minute change. So I was very disappointed not to have a gym as advertised. Other than that, everything was great!

4

dennis

Apr 21, 2025

·

Stayed 1 night

Get better contractors to do the updates. The painting was terrible. The elevator was disgusting with dirt near the door openings.

8

PAUL

Aug 4, 2023

·

Stayed 2 nights

I was staying here to attend business matters, needing a place that was convenient, safe, comfortable, quiet and affordable. In most respects this property was that. Handicap parking was sufficient and convenient. The interior is clean and in good condition. The front desk attendant was pleasant and helpful. Online photos are dated. The non-smoking first floor room I was initially given reeked of tobacco smoke. When reported, a room was quickly found for me on the third floor. Housekeeping was not as competent as expected. The second room looked good, clean and comfortable. Its wi-fi was insecure, accessible without sign-in, but worked with my VPN. The wet area lacked towel racks and the room faucet lacked a flow restrictor and splashed water over the sink, counter, towels and guests unless gingerly operated. The student desk chair with hard surface floor are a fall hazard. The "business center" within the lobby was worse than average. There was a computer and a printer - claimed full time by someone using clothing and other items to discourage use, even when they weren't present, by guests. No business traveler should rely on the availability, privacy or security of a hotel business center. If hotels understood the needs of a business traveler, they wouldn't have "business centers" located in front lobbies or their PCs on non-partitioned, insecure hotel wi-fi network. If you can't work efficiently with a phone, bring a secure tablet or laptop.

8

John

Aug 24, 2024

·

Stayed 2 nights

I truly enjoyed my stay. The hotel was clean and staff were extremely friendly. Pool was small but very well maintained. Laundry facility was great.

10

Angel

Jan 27, 2024

·

Stayed 1 night

The lobby and rooms look great but the parking lot scared me.

6

John

Jan 8, 2024

·

Stayed 4 nights

Room was ok. The hallway had a very strong air freshener that was very over powering. Also the entry/exit doors at the end of the hallways didnt work with room key. They were held open by rocks 24/7 so anyone could have walked into hotel at anytime. There was a dead rat in the landscape rocks right by the parking lot entry door. I will not stay here again

4

Eric

Jan 7, 2024

·

Stayed 2 nights

They were not upfront about the pet fee, I told them before and at check in we had a pet, but it apparently was not included in what I paid at check in, then charged my credit card multiple times days later without notice. Outside covered in litter, a big dead rat by the side door, parking lot was sticky, pool uncovered and green. Room was relatively clean but maintenance was lacking- Tub didn't drain, towel hook falling off the wall, paint on things like light bulbs and tub, I could go on...

10

Angela

Jan 26, 2025

·

Stayed 1 night

Comfortable bed. Breakfast was good. Some updates. No indoor pool. Loved fridge and microwave.

4

KEITH

Mar 31, 2023

·

Stayed 1 night

Maintenance was poor. One elevator out of service. Fitness Center closed for repair. Pool brackish and filled with debris (to be fair--it was closed for the winter). Free breakfast very limited to prepackaged breakfast sandwich, cold cereal, pastries, etc.

6

Gilbert

Apr 3, 2023

·

Stayed 1 night

I'd recommend staying here, but realize they are under construction. They do a good job managing it. There's just a couple of dumpsters sitting in the middle of the parking lot.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many guests found rooms and public areas clean, while others reported dirty floors or bathrooms, lingering smoke or urine odors, and heavy air freshener scents. Housekeeping sometimes missed details or required requests for service.

Related guest reviews

10

Lenora

Feb 1, 2025

·

Stayed 3 nights

Very friendly very clean

6

Leslie

Feb 11, 2025

·

Stayed 1 night

Yes, it's an older property that has been upgraded somewhat. Fresh paint, new floor covering, new beds. I was staying in a pet room so it did stink even though there was a tile and laminate floor. I did have to clean the air conditioner filters soon as I got there. When I took a bath I noticed that the toilet bowl was filthy just under the rim. They had a decent breakfast which included sausage, egg product, biscuits, gravy and waffles.

4

Faylea

Apr 20, 2025

·

Stayed 2 nights

Hotel claims to be remodeled. Breakfast was very good. Cleanliness of room was lacking. Bug clump of dirt in bathroom corner. Bathtub was not cleaned properly there was soap scum stain in bottom. The bathroom sink in the hall was not connnected. Water was pouring on floor I put it together as best I could. This will need maintenance ASAP!

2

Garrett

Jan 2, 2023

·

Stayed 1 night

The room was filthy. Large debris all over the floor so I know it had not been vacuumed. Blob of toothpaste on the bathroom counter so I know it had not been wiped down. Dirty hand prints on the doors, the bathroom floor had not been swept either.

10

Michael

Oct 1, 2025

·

Stayed 1 night

Immaculate hotel from lobby to the room.

4

Lori

Dec 8, 2024

·

Stayed 3 nights

The hotel smell so bad, they had put some kind of fume agnation in the air system. The smell was soooo strong, I was not able to breathe, had severe headache, my throat burned. My clothing smell horrible. When asked the clerk she stated that it to cover the smell and they have to do it once a month I was there 4 night it every night

8

Lori

Oct 5, 2025

·

Stayed 2 nights

Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical Continental breakfast.

10

Darrell S

Jan 13, 2025

·

Stayed 1 night

Very clean and very nice environment. Stay was great.

2

Rachael A.

May 17, 2025

·

Stayed 2 nights

Room had clearly been smoked in- we went immediately to ask to switch rooms, the desk clerk claimed she “didn’t know how” to do that, and told us to open the window. The entire place was really rough, with patched, puttied, cobbled together areas.

2

Shawn

Sep 24, 2025

·

Stayed 1 night

Room smelled like urine. Was worse smelling turning on the ac. We dealt with it due to being so tired. Next morning I went to get coffee and some breakfast. One of the staff (short lady with Bob haircut) was talking to another gentleman that also worked there. She said something funny, and I giggled. She in turn accused me of making fun of her. I didn’t even say anything. The gentleman stood up for me, and said “no she didn’t” and “why would she do that”. It ruined my morning, and when my morning gets ruined, it carries over to the rest of the day. First and only rudeness in all of Tennessee!

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Rooms

Rooms vary: several are spacious, updated, and comfortable, but many note sloppy renovations, worn furniture, small bathrooms, thin walls, and maintenance problems like rattling or cycling HVAC, poor cooling, non-draining tubs, or broken fixtures. Pillows are often small; some rooms include a fridge and microwave.

Related guest reviews

6

Jeff

Jul 24, 2025

·

Stayed 1 night

Air conditioner in room constantly turned on and off never got comfortably cool. Difficult to sleep with that happening. Otherwise fine. Area kind of run down but okay. Had to drive a few miles for anything but fast food.

10

Mike

Dec 4, 2025

·

Stayed 1 night

The room was spacious and clean.

6

Amy

Apr 29, 2025

·

Stayed 2 nights

Room was HUGE however the sofa was ratty and torn with holes in it, the chairs in the room were stained and in very bad shape. Room smelled of cigarette smoke even though it is a non smoking room. It was very clean but very shabby and run down furniture. If they kept the furnishings up it would have been an amazing room.

8

Scott

Feb 22, 2025

·

Stayed 1 night

It was decent. Room was fine, heater made awful rattling noise all night and i swear I will never understand putting the HVAC units right under a window with curtains so they can blow open the entire time. Seems the dumbest design ever. Good location and price though.

6

Joan

Jan 17, 2024

·

Stayed 1 night

The room was clean & comfortable. The bathroom tub was stained (?rust stain). Water pressure was great. Neither the microwave nor the refrigerator worked. The microwave wouldn’t even come on & the refrigerator did not cool at all. There due to weather & very grateful for a place to stay near my work.

6

George

Apr 17, 2023

·

Stayed 1 night

Value was not up to par, room HVAC did not work properly, breakfast was very limited and minimal. The room we had appeared to be recently renovated, new paint, maybe new flooring (LVP). OK for a one night stay.

6

Shelly

Nov 3, 2024

·

Stayed 2 nights

The staff was very friendly. The shower would not drain and there was a slight gas smell in the bathroom. The walls are very thin. The room was cozy though. It was clean.

8

Charles

Nov 26, 2023

·

Stayed 3 nights

The TV didn't work

6

David

Oct 13, 2024

·

Stayed 1 night

The rooms were mediocre and not real roomy but ok. However, the a/c seemed to be an issue for the property in general. While we were downstairs asking about the a/c not working well another guest was there for the same reason. Thank goodness the windows open because we were advised that we could open our window. It was a cool night so it worked but seemed to be an ongoing issue that this property should resolve.

6

Waverly

Nov 27, 2023

·

Stayed 2 nights

Nothing unique, Very small bathroom

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Service

Staff are frequently praised as friendly, accommodating, and helpful, including flexible check-in and pet support, but there are recurring complaints about rudeness, reservation or room assignment problems, and inconsistent desk or breakfast interactions.

Related guest reviews

4

Jose

Jul 12, 2023

·

They did not respect my reservation, they gave me what they wanted, thy said they would fix it with Expedia even though I had the reservation paid

6

Charles

Aug 27, 2024

·

Stayed 1 night

Rude service/interaction from breakfast host Hard to get shampoo from bottles mounted to shower. Strong perfume smell in the hallways

10

Jessica

Oct 6, 2023

·

Stayed 1 night

Ashley was such a great host at welcoming us in. I called her told her we wld be late she said no worries ur room will be ready and available at your arrival no matter how late y'all get in. She did exactly that at our arrival. Keys ready and paperwork printed out and all I did was sign and headed off to our room. Great place with all types of eating and shopping near by. Hotel was spotless and well kept. You will not be disappointed.

4

Jerry

May 2, 2025

·

Stayed 1 night

Property is in poor maintenance. Room AC made a horrible vibrating noise while running. Tub handle came off in my hand. Front desk clerk was rude when checking out.

8

Lori

Oct 5, 2025

·

Stayed 2 nights

Overall the customer service and staff was very good. Super nice and very accommodating. The toilets were loose in our rooms, the faucets in the bathtubs were super loose. The windows needed caulked (it looked like just foam but no caulk). The floors in our rooms were filthy. Definitely need swept/mopped/steam mopped. The breakfast was the typical Continental breakfast.

10

Peter

Jul 1, 2025

·

Stayed 4 nights

from the time i checked in until i checked out ,my stay was excellent...the staff is friendly and the room was clean and there is nothing to complain about.i enjoyed the complimentary breakfast every morning and coffee available all day........thats why i gave it a 5 star...i will be returning again in the future.....

10

CARRIE

Jul 13, 2025

·

Stayed 2 nights

Very Happy with Our Stay at the Quality Inn in Oak Ridge, Sold our Townhouse, & needed a Hotel because was moving to FL & was leaving on Sunday...Very Accomodating with a Room on the First Floor for Our Dog...Slept Very Well.....Yummy Bagel for Breakfast, A+, Super Awesome!!

2

Shawn

Sep 24, 2025

·

Stayed 1 night

Room smelled like urine. Was worse smelling turning on the ac. We dealt with it due to being so tired. Next morning I went to get coffee and some breakfast. One of the staff (short lady with Bob haircut) was talking to another gentleman that also worked there. She said something funny, and I giggled. She in turn accused me of making fun of her. I didn’t even say anything. The gentleman stood up for me, and said “no she didn’t” and “why would she do that”. It ruined my morning, and when my morning gets ruined, it carries over to the rest of the day. First and only rudeness in all of Tennessee!

6

Steve

Jul 17, 2024

·

Stayed 2 nights

Difficult checking In

8

Jeremy

Dec 1, 2025

·

Stayed 1 night

Room was good staff was great . I will stay again and recommend to others

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Location

Location is generally convenient and quiet for the area, with easy driving access and nearby fast food. Some describe the surroundings as run-down or sketchy, and you may need to drive a few miles for broader dining options.

Related guest reviews

10

Jerry

Jul 1, 2024

·

Stayed 2 nights

Very convenient

10

Kimberly

Aug 7, 2025

·

Stayed 1 night

We've only been here a few hours but I can tell we will get a great night's sleep already. It's quiet, off of the main drag and well insulated. We want to take a walk and explore the area.

6

Jeff

Jul 24, 2025

·

Stayed 1 night

Air conditioner in room constantly turned on and off never got comfortably cool. Difficult to sleep with that happening. Otherwise fine. Area kind of run down but okay. Had to drive a few miles for anything but fast food.

8

Sherri

Sep 22, 2024

·

Stayed 1 night

Location right behind a drive thru.

10

Angel

Jan 27, 2024

·

Stayed 1 night

The lobby and rooms look great but the parking lot scared me.

8

Scott

Feb 22, 2025

·

Stayed 1 night

It was decent. Room was fine, heater made awful rattling noise all night and i swear I will never understand putting the HVAC units right under a window with curtains so they can blow open the entire time. Seems the dumbest design ever. Good location and price though.

10

John

Jul 6, 2024

·

Stayed 1 night

OK, let's make one thing clear up front. The page for this hotel promised a continental breakfast. This was not the case. They actually provided a full-on hot breakfast! No complaints; just worth mentioning. Overall, a clean, comfortable room at a great price. One other plus for this hotel was its location. It was pet friendly, so I had my dog along, and it is right at the edge of a residential neighborhood that was great for a dog walk. If I visit my friends who live near Oak Ridge again, I will definitely stay here.

4

Peggy

Oct 5, 2024

·

Stayed 1 night

Property is in a sketchy neighborhood, is run down and dirty. Appeared acceptable from reviews, but was gross. Not easy to get to. Do not trcommend.

10

Daniel

May 18, 2024

·

Stayed 1 night

Comfortable and convenient

8

Courtney

Oct 16, 2023

·

Stayed 2 nights

It was a great place to stay for our Vols trip! The price was fair, and we were within distance of many excursions. Will come back again!

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Dining

Breakfast often earns praise for hot items like waffles, biscuits and gravy, and overall value, but consistency varies: some reported limited selection, cold or gone-early items, and watered-down juice.

Related guest reviews

8

David

Jun 1, 2025

·

Stayed 4 nights

Probably the two key factors that led me to this hotel were relatively low price and acceptance of pets. This is a good solid choice for the area, the breakfast was better than expected. When staying for several days room service is not provided unless specifically requested. The staff were all very pleasant. Overall there is no reason to avoid, just be aware this is not the "Ritz." Yes, I would readily stay here again.

6

Paul

May 30, 2023

·

Stayed 3 nights

Sloppy construction, maintenance, painting. Hot breakfast barely qualifies, with make your own waffle, and microwaveable high-calorie breakfast sandwich being the primary fare. But beds were clean and comfortable.

6

Dorothy

Nov 17, 2023

·

Stayed 1 night

The hotel was adequate for one night's stay and in a convenient location. Beds were comfortable, and the room seemed clean. BUT the heat/AC unit in the room was incredibly noisy, cycling on and off all night with groans and whines as it wound up to speed each time. I will give kudos to the lady taking care of the breakfast area in the morning. We came down to eat near the end of their service time, and she made sure there was fresh juice for us. Breakfast choices were good, and (great surprise!) they had real half & half for the coffee and not just artificial creamer.

10

John

Jul 6, 2024

·

Stayed 1 night

OK, let's make one thing clear up front. The page for this hotel promised a continental breakfast. This was not the case. They actually provided a full-on hot breakfast! No complaints; just worth mentioning. Overall, a clean, comfortable room at a great price. One other plus for this hotel was its location. It was pet friendly, so I had my dog along, and it is right at the edge of a residential neighborhood that was great for a dog walk. If I visit my friends who live near Oak Ridge again, I will definitely stay here.

10

Louise

Nov 19, 2024

·

Stayed 2 nights

In the area for a family event so knew we’d just be sleeping there, but found the Quality Inn of Oak Ridge to be a great hotel (at any price)! Complementary breakfast was very good! Great variety and hot foods included. Good biscuits and gravy! Beds were comfortable and the room was clean. I’d stay again!

6

Indu

May 18, 2024

·

Stayed 3 nights

I like the firmness of bed and cleanliness of the room, especially the lack of carpet, so there are no "left-over" smells that are embedded in carpeted floors. The room has laminate flooring! The breakfast cereal choice is only Raisin Bran and Fruit loops. THere is yoghurt, only one kind. And the cooked eggs were cold( by 8 am) even tho they are in a covered - so called heated container.

8

Kristie

May 27, 2024

·

Stayed 1 night

Nice and clean hotel. Check in staff was Amazing and friendly. Breakfast was gone before 8am but we got coffee that was the main thing. Would stay again.

10

Peter

Jul 1, 2025

·

Stayed 4 nights

from the time i checked in until i checked out ,my stay was excellent...the staff is friendly and the room was clean and there is nothing to complain about.i enjoyed the complimentary breakfast every morning and coffee available all day........thats why i gave it a 5 star...i will be returning again in the future.....

6

Janice

May 5, 2025

·

Stayed 2 nights

Stayed here before and that's why I booked again.Booked a king suite but they put me in a regular double room they did not even offer to put me in the room I booked and yes there was a price difference, also the bathroom was not very clean very noisy seems like people were coming and going late into the night also the breakfast this time was very poor don't know if I will ever stay again.

10

Victoria

Oct 15, 2023

·

Stayed 2 nights

The property was generally clean though the floors in the room could have used a mopping. The orange juice in the continental breakfast was almost pure water. Someone told me the apple juice was the same.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $88	2 $89	3 $99	4 $109	5 $98	6 $132	7 $148
8 $83	9 $75	10 $75	11 $81	12 $73	13 $90	14 $90
15 $66	16 $83	17 $81	18 $80	19 $92	20 $132	21 $141
22 $71	23 $71	24 $71	25 $74	26 $74	27 $90	28 $90
29 $63	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1 $75	2 $78	3 $79	4 $75	5 $65
6 $64	7 $75	8 $76	9 $79	10 $75	11 $63	12 $65
13 $64	14 $75	15 $75	16 $78	17 $79	18 $63	19 $68
20 $74	21 $79	22 $77	23 $78	24 $76	25 $75	26 $66
27 $65	28 $74	29 $75	30 $78	31 $75

Quality Inn Oak Ridge - Knoxville West

Prices for Quality Inn Oak Ridge - Knoxville West

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible (Roll-In Shower)

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Room, 1 King Bed, Accessible

Guest reviews of Quality Inn Oak Ridge - Knoxville West

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about Quality Inn Oak Ridge - Knoxville West

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