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The Resort at Governor's Crossing

133 USD

/natt

Gj.snitt. for september

The Resort at Governor's Crossing - Image 1

The Resort at Governor's Crossing - Rom

The Resort at Governor's Crossing - Rom

The Resort at Governor's Crossing - Utsikt fra rommet

The Resort at Governor's Crossing - Basseng

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133 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På The Resort at Governor's Crossing er prisen per natt i gjennomsnitt 121 USD i den billigste måneden (februar) og 225 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.

Gjennomsnittspris per natt på The Resort at Governor's Crossing etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	136 USD
februar	121 USD
mars	139 USD
april	141 USD
mai	124 USD
juni	170 USD
juli	182 USD
august	171 USD
september	133 USD
oktober	225 USD
november	169 USD
desember	178 USD

Dyreste: oktober (ca. 225 USD)

Billigste: februar (ca. 121 USD)

Om denne eiendommen

Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et badeland (adgang inkludert), et innendørsbasseng og en lazy river. Dette hotellet i viktoriansk stil tilbyr også wi-fi (inkludert), et spillrom og peis i lobbyen.

Parkering
Badestamp/Jacuzzi
Svømmebasseng
Badstue
Rom for ikke-røykere
Bankettfasiliteter

Beliggenhet

225 Collier Drive, Governor’s Crossing, Sevierville, Tennessee, USA

SkyLand Ranch (1.2 miles)

NASCAR SpeedPark Smoky Mountains (1.3 miles)

Ripley's Super Fun Zone (1.3 miles)

Tanger Outlets (kjøpesenter) (1.3 miles)

Adventure Park at Five Oaks (1.4 miles)

WonderWorks (2 miles)

Mer stedsinformasjon

Romalternativer

10

Leilighet – premium, 2 soverom, kjøkken

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

2 Store Dobbeltsenger

,

1 Køyeseng

og

1 Sovesofa

1064 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Studio – basic, 1 queensize-seng, kjøkken

Romdetaljer

1 Stor Dobbeltseng

Sover 2

400 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Leilighet – deluxe, 2 soverom, kjøkken

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 8

1064 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Leilighet – deluxe, 2 soverom, kjøkken, bassengutsikt (3 Queen Beds)

Romdetaljer

3× Store Dobbeltsenger

og

1 Sovesofa

Sover 8

1064 ft²

Balkong

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Studio – classic, 1 kingsize-seng med sovesofa, kjøkken

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Sovesofa

Sover 4

608 ft²

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Leilighet – deluxe, 1 soverom, kjøkken

Romdetaljer

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 6

710 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

11

Leilighet – deluxe, 2 soverom, kjøkken, bassengutsikt (1 King and 2 Queen Beds)

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 8

1064 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Leilighet – premium, 1 soverom, kjøkken

Romdetaljer

1 Ekstra Stor Dobbeltseng

,

1 Køyeseng

og

1 Sovesofa

Sover 6

710 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

10

Leilighet – deluxe, 1 soverom, kjøkken, bassengutsikt

Romdetaljer

2 Store Dobbeltsenger

og

1 Sovesofa

Sover 6

710 ft²

Balkong eller terrasse

Separat spisestue

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

9

Studio – classic, 1 kingsize-seng, balkong

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

400 ft²

Balkong

Klimaanlegg

Oppvarming

Wi-Fi (gratis)

Gjesteomtaler

8.9

Utrolig

basert på 3 153 verifiserte omtaler

Hvem bor her?

Business

2%

Par

13%

Familie

80%

Grupper

3%

Alene

0%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

The Resort at Governor's Crossing er populært blant familier på grunn av sine romslige leiligheter med kjøkken og vaskemaskin/tørketrommel, vennlig personale og mange barnevennlige fasiliteter, spesielt innendørs/utendørs vannpark, lekeplasser og daglige aktiviteter – alt i en praktisk beliggenhet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

The Resort at Governor's Crossing er populært blant familier på grunn av sine romslige leiligheter med kjøkken og vaskemaskin/tørketrommel, vennlig personale og mange barnevennlige fasiliteter, spesielt innendørs/utendørs vannpark, lekeplasser og daglige aktiviteter – alt i en praktisk beliggenhet.

Renholdet kan være variabelt, med rapporter om tidvis skitne inventar, uklart eller sterkt klorert bassengvann og rapporter om luktbiller i sesongen. Gjester nevner også vedlikeholds- og driftsrelaterte problemer som slitte eller utdaterte områder, skadet minigolf, heisstanser og lange ventetider, begrenset bassengplass, parkeringstrykk, og at vannsklier eller funksjoner er stengt eller har begrenset åpningstid. Forvent et praktisk og innholdsrikt opphold som passer best for familier, med varierende vedlikehold.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Omfattende familievennlige fasiliteter inkluderer innendørs/utendørs bassenger med sklier og lazy river, lekeplasser, arkadespill, bålplasser og organiserte aktiviteter for barn. Vanlige ulemper er stengte eller under vedlikehold fasiliteter (sklier/fasiliteter), begrenset bassengplass, skadet minigolf, heisstans, parkeringstrykk og tidvis problemer med bassengvann/kjemikalier.

Relaterte gjesteomtaler

10

Dustin

5. okt. 2025

·

Overnattet 2 netter

Amazing place! Right by everything. The indoor and outdoor pools/waterpark is great. Lots of cool activities to do. Nice rooms and super friendly staff. Will be staying here again

Amazing place! Right by everything. The indoor and outdoor pools/waterpark is great. Lots of cool activities to do. Nice rooms and super friendly staff. Will be staying here again

8

Ruthann

1. okt. 2025

·

Overnattet 5 netter

The room was amazing. Parking was close. Worked perfect for our little family. Loved the playground and that there were lots of activities available. Pools and hot tubs were great as well. Loved Popsicle Patrol! We did have some issues though. Arrived at 4pm for check-in and out room wasnt ready for 30 minutes, normally not a huge deal except they charge for early check-in so I felt it should be ready on time. Second my kids are very little and the splash pad broke along with the lazy river on our second day there and that's all my 2 year old wanted to do. Third day there the inside mushroom quit working as well. I know they can't control broken things but really sucks that everything for my 2 year old went down.

The room was amazing. Parking was close. Worked perfect for our little family. Loved the playground and that there were lots of activities available. Pools and hot tubs were great as well. Loved Popsicle Patrol! We did have some issues though. Arrived at 4pm for check-in and out room wasnt ready for 30 minutes, normally not a huge deal except they charge for early check-in so I felt it should be ready on time. Second my kids are very little and the splash pad broke along with the lazy river on our second day there and that's all my 2 year old wanted to do. Third day there the inside mushroom quit working as well. I know they can't control broken things but really sucks that everything for my 2 year old went down.

4

Samantha

20. juli 2025

·

Overnattet 7 netter

Many maintenance issues. Had to change rooms. Elevator smelled like it was burning. Dryer didn’t work properly. Had to call numerous times for hornets. Inside hot tub was down for 2 days. Cable kept going on and off. Front desk and maintenance were friendly and quick to send someone for the issues.

Many maintenance issues. Had to change rooms. Elevator smelled like it was burning. Dryer didn’t work properly. Had to call numerous times for hornets. Inside hot tub was down for 2 days. Cable kept going on and off. Front desk and maintenance were friendly and quick to send someone for the issues.

8

Bobbie

14. aug. 2025

·

Overnattet 3 netter

Our stay was great!! Loved the room! Loved the water park area. Staff was very friendly and courteous. The mini golf was listed as an amenity but it was too damaged to be used. One elevator was out of order so it was a bit slow traversing from the 4th floor. We will definitely be recommending and returning!!

Our stay was great!! Loved the room! Loved the water park area. Staff was very friendly and courteous. The mini golf was listed as an amenity but it was too damaged to be used. One elevator was out of order so it was a bit slow traversing from the 4th floor. We will definitely be recommending and returning!!

4

Stacey

13. juli 2025

·

Overnattet 1 natt

Outdoor pool closed and indoor pool had no ventilation strong smell of chlorine so we could not swim during our stay putt putt coarse was damaged. Had to wait for an elevator for 25 minutes to be able to load and unload to our room. No where to park. I feel like the need to maintain their property better for their guest.

Outdoor pool closed and indoor pool had no ventilation strong smell of chlorine so we could not swim during our stay putt putt coarse was damaged. Had to wait for an elevator for 25 minutes to be able to load and unload to our room. No where to park. I feel like the need to maintain their property better for their guest.

8

Darlene

11. juli 2025

·

Overnattet 3 netter

Everything was good except the pool area. They do not have enough lounge chairs and chairs at the pool. The cabana rentals should be done differently. Currently you have to be at the pool by 7 am and wait for two hours until it opens at 9 sm.

Everything was good except the pool area. They do not have enough lounge chairs and chairs at the pool. The cabana rentals should be done differently. Currently you have to be at the pool by 7 am and wait for two hours until it opens at 9 sm.

8

Michiela

8. sep. 2025

·

Overnattet 1 natt

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!

8

Wanda

3. mars 2025

·

Overnattet 1 natt

The room was amazing. Has bunk beds. Has full kitchen with full size fridge and dishwasher. Had washer dryer in the room! The pool was not as great as we wished. Overcrowded. Dirty and cold. No life jackets for littles. Arcade areas were small. Cashless property but the games all take cash…?

The room was amazing. Has bunk beds. Has full kitchen with full size fridge and dishwasher. Had washer dryer in the room! The pool was not as great as we wished. Overcrowded. Dirty and cold. No life jackets for littles. Arcade areas were small. Cashless property but the games all take cash…?

8

Kasandra C

3. aug. 2025

·

Overnattet 2 netter

The wate park was nice putt golf was junk need more elevators

The wate park was nice putt golf was junk need more elevators

8

Kasondra

18. aug. 2025

·

Overnattet 4 netter

The indoor water area needs needs updated with fresh paint . The outdoor water slides were down during our stay. But overall great place to stay with kids . Love the daily activities they put on . Our room was clean n very nice laid out . Our granddaughter loved were stay there n didn't want to leave lol

The indoor water area needs needs updated with fresh paint . The outdoor water slides were down during our stay. But overall great place to stay with kids . Love the daily activities they put on . Our room was clean n very nice laid out . Our granddaughter loved were stay there n didn't want to leave lol

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Mange gjester fant rommene og fasilitetene rene, og housekeeping responsive når de ble kontaktet. Andre rapporterer imidlertid skitne bad eller oppvask, uklart/sterkt klorert bassengvann og skadedyr som luktbiller eller maur, med ujevn service under oppholdet.

Relaterte gjesteomtaler

2

Yarrow

24. juli 2025

·

Overnattet 1 natt

Room was dirty. Bugs found in the beds. Stains on the bedding and they smelled like pee. Horrible.

Room was dirty. Bugs found in the beds. Stains on the bedding and they smelled like pee. Horrible.

10

Haydee

18. okt. 2025

·

Overnattet 3 netter

The room was very clean, the location of the resort is perfect. The staff very friendly.

The room was very clean, the location of the resort is perfect. The staff very friendly.

2

Marshaye

27. okt. 2025

·

Overnattet 2 netter

we were met with indifference and unprofessionalism. Upon entering, I stood at the front desk for about a minute without being acknowledged. Bug infested

we were met with indifference and unprofessionalism. Upon entering, I stood at the front desk for about a minute without being acknowledged. Bug infested

6

Della

10. sep. 2025

·

Overnattet 2 netter

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again

The staff was nice, the room was dirty, hair in the bathtub from previous people. Pool Was cold and no lights at Pool area for after dark. Would Not stay at this place again

10

LANA

27. nov. 2025

·

Overnattet 2 netter

Clean rooms

Clean rooms

8

Michiela

8. sep. 2025

·

Overnattet 1 natt

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!

No complaints on the condo. Very nice and comfortable accommodations. The indoor Waterpark however was pretty dirty. The water was very cloudy and you could visibly a film on top of the water. The outdoor pool area was very clean and nice. Just wished it stayed open longer. The outdoor courtyard area was very cute. Would stay again in the hopes the indie part would be taken care of better. Location is great!

6

Lonnie

10. juli 2024

·

Overnattet 4 netter

Property in need of updating. Property also needs to revamp their housekeeping service. We stayed here for 4 nights, from Thursday-Monday. On Saturday I messaged and stated we were complerely out of towels and asked if someone could bring some up so we could shower. I was told housekeeping comes in and replaces them as well as changes the trash daily. I replied that housekeeping had definitely not picked up our dirty towels or changed the trash. I was told someone would come take care of this. That evening I sent pictures to show this was still not done. On Sunday it was the same thing. While they did start throwing a bigger bag of towels right inside the front door, the dirty ones did not get picked up and the bathroom trashcans were overflowing as they were not changed. There is also a huge difference in room temperature from room to room. The master bedroom was always 5 degrees hotter than rest of place, making it difficult to sleep. The indoor waterpark needs to be redone as the bottle of pool is rough and tears up your feet. It is also very small and not much too it. The pictures of this hotel are very deceiving.

Property in need of updating. Property also needs to revamp their housekeeping service. We stayed here for 4 nights, from Thursday-Monday. On Saturday I messaged and stated we were complerely out of towels and asked if someone could bring some up so we could shower. I was told housekeeping comes in and replaces them as well as changes the trash daily. I replied that housekeeping had definitely not picked up our dirty towels or changed the trash. I was told someone would come take care of this. That evening I sent pictures to show this was still not done. On Sunday it was the same thing. While they did start throwing a bigger bag of towels right inside the front door, the dirty ones did not get picked up and the bathroom trashcans were overflowing as they were not changed. There is also a huge difference in room temperature from room to room. The master bedroom was always 5 degrees hotter than rest of place, making it difficult to sleep. The indoor waterpark needs to be redone as the bottle of pool is rough and tears up your feet. It is also very small and not much too it. The pictures of this hotel are very deceiving.

4

tonya

31. mai 2025

·

Overnattet 2 netter

The hotel was not the cleanest. There was several things in our hotel room that was dirty. Starting with the dishes. The mirrors The shower. It needed maintenance Paper towel holder coming off the wall One of our bed covers had a hole in it. Even around the outside pool, look dirty all the time like the concretehad not been swept.

The hotel was not the cleanest. There was several things in our hotel room that was dirty. Starting with the dishes. The mirrors The shower. It needed maintenance Paper towel holder coming off the wall One of our bed covers had a hole in it. Even around the outside pool, look dirty all the time like the concretehad not been swept.

10

Daniel

29. aug. 2025

·

Overnattet 4 netter

Housekeeping is amazing, cleanliness is obviously well supervised. Staff is friendly and the resort overall is well managed. What an amazing experience. Well done management, exemplary! It takes a lot to impress me in the lodging arena and your resort exceeded my expectations.

Housekeeping is amazing, cleanliness is obviously well supervised. Staff is friendly and the resort overall is well managed. What an amazing experience. Well done management, exemplary! It takes a lot to impress me in the lodging arena and your resort exceeded my expectations.

2

Ryan

9. okt. 2024

·

Overnattet 4 netter

Run down… holes in blankets.. smoke alarm chirping on arrival, lights burned out, stink bugs all over in room, dirty air vents, missing pieces in coffee maker, dishes in dishwasher on arrival….

Run down… holes in blankets.. smoke alarm chirping on arrival, lights burned out, stink bugs all over in room, dirty air vents, missing pieces in coffee maker, dishes in dishwasher on arrival….

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Leilighetsstilte enheter er romslige og funksjonelle for familier, og tilbyr fullt utstyrte kjøkken og vaskemaskin/tørketrommel på rommet. Planløsningen er et pluss, selv om komforten på senger/sofaer varierer. Noen enheter føles utdaterte eller har vedlikeholds-/støyproblemer, og Wi-Fi kan være ustabilt.

Relaterte gjesteomtaler

10

kristy

13. aug. 2025

·

Overnattet 4 netter

Having 2 true bedrooms and bath with the livingroom seperating the rooms is great for privacy and quiteness. If only traveling with little ones (10 or less), would not have to leave the resort, if brought your own food. Because of the swimming areas and activities. Applebees is just next door too.

Having 2 true bedrooms and bath with the livingroom seperating the rooms is great for privacy and quiteness. If only traveling with little ones (10 or less), would not have to leave the resort, if brought your own food. Because of the swimming areas and activities. Applebees is just next door too.

8

Mary

15. aug. 2025

·

Overnattet 3 netter

No balcony and bed was too small.

No balcony and bed was too small.

10

Mandy

23. juni 2025

·

Overnattet 3 netter

Yes, this resort is a little outdated and could use some upgrades - but, overall fantastic! You get your monies worth and then some. Stayed with a 3 & 6 year old and they enjoyed the butterfly area & build a bear activities in addition to the waterpark area. Friendly staff. Clean room & spacious. Nice to have a kitchen & washer/dryer in the unit. Fun free popsicle cart poolside for kids & cheap cabana rental for the day. Highly recommend!

Yes, this resort is a little outdated and could use some upgrades - but, overall fantastic! You get your monies worth and then some. Stayed with a 3 & 6 year old and they enjoyed the butterfly area & build a bear activities in addition to the waterpark area. Friendly staff. Clean room & spacious. Nice to have a kitchen & washer/dryer in the unit. Fun free popsicle cart poolside for kids & cheap cabana rental for the day. Highly recommend!

10

Kim

11. aug. 2025

·

Overnattet 2 netter

The kids' amenities were amazing! There was room for our large family for a good price. The beds were not the moar comfortable and bathroom is outdated but gave it 5 star for all the other reasons and my kids loved the butterfly house

The kids' amenities were amazing! There was room for our large family for a good price. The beds were not the moar comfortable and bathroom is outdated but gave it 5 star for all the other reasons and my kids loved the butterfly house

10

Amanda

27. juli 2025

·

Overnattet 3 netter

10/10 would stay here again! Would be great for families with little kids— I had 4 teens and they still had fun though! Nice break from parkway traffic and we loved being able to come back mid-day for a pool (and spending!) break before going out in the evening. Clean, well kept, great staff & facility.

10/10 would stay here again! Would be great for families with little kids— I had 4 teens and they still had fun though! Nice break from parkway traffic and we loved being able to come back mid-day for a pool (and spending!) break before going out in the evening. Clean, well kept, great staff & facility.

6

Mary

23. okt. 2025

·

Overnattet 3 netter

We've stayed here several times and our stay this time was just ok. Our room was close to the arcade on our floor and it was super loud! It was like the arcade was in our living room! Our room also had several stink bugs in it. I don't think they are harmful but it's unsettling seeing bugs crawling on the curtains and walls. We like the size of the rooms and having two bathrooms! Also enjoyed the kids activities like build a buddy. We will probably stay here again but I will request a room away from the arcade.

We've stayed here several times and our stay this time was just ok. Our room was close to the arcade on our floor and it was super loud! It was like the arcade was in our living room! Our room also had several stink bugs in it. I don't think they are harmful but it's unsettling seeing bugs crawling on the curtains and walls. We like the size of the rooms and having two bathrooms! Also enjoyed the kids activities like build a buddy. We will probably stay here again but I will request a room away from the arcade.

6

Danielle

8. okt. 2025

·

Overnattet 2 netter

Decent stay. Rooms need updated

Decent stay. Rooms need updated

8

Keith

12. juni 2025

·

Overnattet 2 netter

Room was nice and clean. Only complaint was the WiFi was spotty at times.

Room was nice and clean. Only complaint was the WiFi was spotty at times.

10

Courtney

16. aug. 2025

·

Overnattet 2 netter

Great stay we came from a much larger resort but this place is great for kids loved how late the indoor pools and outdoor pools were open beautiful Mountain View’s lots of kid activities older property building wise the floor was uneven in the hallway. But wasn’t an issue we loved having a kitchen and full size fridge and a washer and dryer as well. The staff was amazing the morning after our first night the housekeeper came in and took our trash out a new bag in and brought us fresh towels every staff member we encountered was great and polite and helpful would absolutely stay here again!

Great stay we came from a much larger resort but this place is great for kids loved how late the indoor pools and outdoor pools were open beautiful Mountain View’s lots of kid activities older property building wise the floor was uneven in the hallway. But wasn’t an issue we loved having a kitchen and full size fridge and a washer and dryer as well. The staff was amazing the morning after our first night the housekeeper came in and took our trash out a new bag in and brought us fresh towels every staff member we encountered was great and polite and helpful would absolutely stay here again!

10

Cheyenne

24. okt. 2025

·

Overnattet 1 natt

Had a great quick getaway stay . The condo was very spacious and clean. Will definitely be back in thw summer

Had a great quick getaway stay . The condo was very spacious and clean. Will definitely be back in thw summer

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet beskrives i stor grad som vennlig, hjelpsomt og imøtekommende, inkludert rask assistanse via tekstmelding. En liten andel rapporterer treg romklarering, lite hjelpsom oppfølging eller ubehagelige interaksjoner i resepsjonen.

Relaterte gjesteomtaler

10

Lataska

15. juni 2025

·

Overnattet 2 netter

Amenities are great for kids of all ages. Great location about 10min. Drivr from Dollywood. Hotel really clean and updated What I didn't like was room wad not ready until 5:00 , check in was 3:30. The front desk did not call or act as if they even cared for nonchalant. That really made me mad. I drover over 4 hrs.

Amenities are great for kids of all ages. Great location about 10min. Drivr from Dollywood. Hotel really clean and updated What I didn't like was room wad not ready until 5:00 , check in was 3:30. The front desk did not call or act as if they even cared for nonchalant. That really made me mad. I drover over 4 hrs.

6

Linda

15. aug. 2025

·

Overnattet 2 netter

the building needs some repairs. Doors stick, kitchen sink leaked, and the amenities placed in rooms were limited. Front desk staff very unpleasant. Not sufficient seating at the huge pool area.

the building needs some repairs. Doors stick, kitchen sink leaked, and the amenities placed in rooms were limited. Front desk staff very unpleasant. Not sufficient seating at the huge pool area.

10

Nathan

10. nov. 2025

·

Overnattet 3 netter

Excellent place to stay friendly staff

Excellent place to stay friendly staff

6

Deanna

30. aug. 2025

·

Overnattet 3 netter

My husband fell on the first day when we couldn’t get in to the hallway. No one explained that the wristbands were keys so he sat in the rain while I walked back to the office. We reserved a handicapped room as I am a fall risk as is my husband. The day before we left I fell in the shower (no mat or nonslip surface) and hit the back of my head. It took my husband and I 20 minutes to get me up as I had previously broken my hand. I let the staff know and they said put a towel down. Later they did bring up a rubber mat. No one called to see how I was or to apologize as one would expect a handicapped room to have a nonslip shower. I ended up with a mild concussion, double vision for two days and a headache for a week. The follow up was very disappointing.

My husband fell on the first day when we couldn’t get in to the hallway. No one explained that the wristbands were keys so he sat in the rain while I walked back to the office. We reserved a handicapped room as I am a fall risk as is my husband. The day before we left I fell in the shower (no mat or nonslip surface) and hit the back of my head. It took my husband and I 20 minutes to get me up as I had previously broken my hand. I let the staff know and they said put a towel down. Later they did bring up a rubber mat. No one called to see how I was or to apologize as one would expect a handicapped room to have a nonslip shower. I ended up with a mild concussion, double vision for two days and a headache for a week. The follow up was very disappointing.

10

Michael

19. aug. 2025

·

Overnattet 3 netter

Our experience at the resort was phenomenal. The room was great the pool and waterpark was awesome. The staff was the absolute best and very professional. All the staff was very kind greeted us every time we seen them. Very good experience

Our experience at the resort was phenomenal. The room was great the pool and waterpark was awesome. The staff was the absolute best and very professional. All the staff was very kind greeted us every time we seen them. Very good experience

10

Reanna

28. juli 2025

·

Overnattet 1 natt

This is our second time staying here and we love it and will be coming back soon. I love that you can use the amenities until 2 pm on check out day. We live fairly close so using the pool until 2 works perfect for us. My 2 year old loves the build a buddy activity. The rooms are so clean and spacious. We have never encountered an unpleasant staff. We cannot wait to come back!

This is our second time staying here and we love it and will be coming back soon. I love that you can use the amenities until 2 pm on check out day. We live fairly close so using the pool until 2 works perfect for us. My 2 year old loves the build a buddy activity. The rooms are so clean and spacious. We have never encountered an unpleasant staff. We cannot wait to come back!

10

Tonya

1. jan. 2025

·

Overnattet 3 netter

Staff immediately responded to a problem with a tv in our room and was corrected within the hour.

Staff immediately responded to a problem with a tv in our room and was corrected within the hour.

10

Jason

8. sep. 2025

·

Overnattet 1 natt

We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!

We had a wonderful stay! The facilities were clean and comfortable, the staff was super nice and helpful, and our room was perfect! We slept well, and we can't wait to return someday soon!

6

Lonnie

10. juli 2024

·

Overnattet 4 netter

Property in need of updating. Property also needs to revamp their housekeeping service. We stayed here for 4 nights, from Thursday-Monday. On Saturday I messaged and stated we were complerely out of towels and asked if someone could bring some up so we could shower. I was told housekeeping comes in and replaces them as well as changes the trash daily. I replied that housekeeping had definitely not picked up our dirty towels or changed the trash. I was told someone would come take care of this. That evening I sent pictures to show this was still not done. On Sunday it was the same thing. While they did start throwing a bigger bag of towels right inside the front door, the dirty ones did not get picked up and the bathroom trashcans were overflowing as they were not changed. There is also a huge difference in room temperature from room to room. The master bedroom was always 5 degrees hotter than rest of place, making it difficult to sleep. The indoor waterpark needs to be redone as the bottle of pool is rough and tears up your feet. It is also very small and not much too it. The pictures of this hotel are very deceiving.

Property in need of updating. Property also needs to revamp their housekeeping service. We stayed here for 4 nights, from Thursday-Monday. On Saturday I messaged and stated we were complerely out of towels and asked if someone could bring some up so we could shower. I was told housekeeping comes in and replaces them as well as changes the trash daily. I replied that housekeeping had definitely not picked up our dirty towels or changed the trash. I was told someone would come take care of this. That evening I sent pictures to show this was still not done. On Sunday it was the same thing. While they did start throwing a bigger bag of towels right inside the front door, the dirty ones did not get picked up and the bathroom trashcans were overflowing as they were not changed. There is also a huge difference in room temperature from room to room. The master bedroom was always 5 degrees hotter than rest of place, making it difficult to sleep. The indoor waterpark needs to be redone as the bottle of pool is rough and tears up your feet. It is also very small and not much too it. The pictures of this hotel are very deceiving.

10

Daniel

29. aug. 2025

·

Overnattet 4 netter

Housekeeping is amazing, cleanliness is obviously well supervised. Staff is friendly and the resort overall is well managed. What an amazing experience. Well done management, exemplary! It takes a lot to impress me in the lodging arena and your resort exceeded my expectations.

Housekeeping is amazing, cleanliness is obviously well supervised. Staff is friendly and the resort overall is well managed. What an amazing experience. Well done management, exemplary! It takes a lot to impress me in the lodging arena and your resort exceeded my expectations.

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Beliggenhet

Praktisk beliggenhet nær attraksjoner, restauranter, shopping og dagligvarebutikker, noe som gjør utflukter enkle for familier. Mange gjester satte pris på den lett tilgjengelige beliggenheten for aktiviteter i Pigeon Forge/Sevierville.

Relaterte gjesteomtaler

10

Zoe

27. mai 2025

·

Overnattet 3 netter

This property location. It was close to mall, stores and restaurants.

This property location. It was close to mall, stores and restaurants.

10

Deborah

9. aug. 2025

·

Overnattet 3 netter

Shopping and restaurants very close...could walk if you wanted to. Very quiet and felt safe at all times. Grandchildren enjoyed the pool facilities

Shopping and restaurants very close...could walk if you wanted to. Very quiet and felt safe at all times. Grandchildren enjoyed the pool facilities

10

lisa

11. juli 2025

·

Overnattet 1 natt

I love how it's convenient to EVERYTHING!! We stay here a lot since we live close by. Been coming here for years, even in the winter.

I love how it's convenient to EVERYTHING!! We stay here a lot since we live close by. Been coming here for years, even in the winter.

10

Haydee

18. okt. 2025

·

Overnattet 3 netter

The room was very clean, the location of the resort is perfect. The staff very friendly.

The room was very clean, the location of the resort is perfect. The staff very friendly.

10

Craig

6. sep. 2024

·

Overnattet 3 netter

Great location and the swimming pool , slides were great. Lots of restaurants close buy and many exciting things to do.

Great location and the swimming pool , slides were great. Lots of restaurants close buy and many exciting things to do.

8

Valerie

6. juli 2025

·

Overnattet 3 netter

The convenience of the location to everything. The inside and outside pools were great.

The convenience of the location to everything. The inside and outside pools were great.

10

John A.

24. juli 2025

·

Overnattet 2 netter

Convenient location.

Convenient location.

10

Paz-Tita

6. mai 2025

·

Overnattet 3 netter

Central location, spacious rooms, great family amenities.

Central location, spacious rooms, great family amenities.

10

alysia

24. apr. 2025

·

Overnattet 7 netter

Quiet; great location and proximity to pigeon forge and other smoky mountain attractions; great activities and amenities for young kids; very nice staff and service; clean, spacious accommodations. We were extremely happy with our stay and would definitely visit again!

Quiet; great location and proximity to pigeon forge and other smoky mountain attractions; great activities and amenities for young kids; very nice staff and service; clean, spacious accommodations. We were extremely happy with our stay and would definitely visit again!

10

Manij

17. aug. 2025

·

Overnattet 2 netter

This was a great porperty to travel with family. Kids loved the water slides and the pool. Location was great, near other activities.

This was a great porperty to travel with family. Kids loved the water slides and the pool. Location was great, near other activities.

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Servering

Ingen restaurant eller frokost på stedet; de fleste gjester lager mat på rommets kjøkken eller benytter seg av spisesteder i nærheten. Salgsautomater/snacks kan være begrenset eller upålitelige, og alkoholholdige drikker er ikke tillatt ved bassengområdene.

Relaterte gjesteomtaler

10

Dimpled

20. juni 2025

·

Overnattet 3 netter

Best resort in Sevierville, Tennessee. Only thing I wish they did was serve breakfast, but the fully stocked and full kitchen does accommodates for that. I literally felt like I had my own little apartment during my stay.The water park is not closing till 10/11 PM is amazing!!!!!!! Super responsive staff as well.

Best resort in Sevierville, Tennessee. Only thing I wish they did was serve breakfast, but the fully stocked and full kitchen does accommodates for that. I literally felt like I had my own little apartment during my stay.The water park is not closing till 10/11 PM is amazing!!!!!!! Super responsive staff as well.

4

Jim

15. okt. 2025

·

Overnattet 3 netter

We stayed at numerous hotels and a few resorts. This had to be the worst place ever! Disgusting bathroom, as you can see from the pictures, when we walked in. Dilapidated, run down, and not clean at all. I asked to clean the room and the desk told me it’s a $55 fee!!!? There was no restaurant on site, no access to drinking water and scarce amenities. They told me the pool was heated- not in any sense of the word. It was cold, period. On top of this, the “resort” has an infestation of Stink Bugs. Found myself standing on chairs trying to grab them on the ceilings and curtains. The towels were ripped, frayed and downright old! Would definitely not recommend this place! There are many options in the area, including the Hampton Inn where they actually serve you free breakfast.

We stayed at numerous hotels and a few resorts. This had to be the worst place ever! Disgusting bathroom, as you can see from the pictures, when we walked in. Dilapidated, run down, and not clean at all. I asked to clean the room and the desk told me it’s a $55 fee!!!? There was no restaurant on site, no access to drinking water and scarce amenities. They told me the pool was heated- not in any sense of the word. It was cold, period. On top of this, the “resort” has an infestation of Stink Bugs. Found myself standing on chairs trying to grab them on the ceilings and curtains. The towels were ripped, frayed and downright old! Would definitely not recommend this place! There are many options in the area, including the Hampton Inn where they actually serve you free breakfast.

10

Samantha

21. mai 2025

·

Overnattet 3 netter

The hotel was clean and very kid friendly. Staff were attentive and friendly. Location was excellent. Vending machines that take credit cards instead of cash only would be very useful.

The hotel was clean and very kid friendly. Staff were attentive and friendly. Location was excellent. Vending machines that take credit cards instead of cash only would be very useful.

10

Matt

21. juli 2025

·

Overnattet 3 netter

Cool place, havent stayed in many resorts as we usually stay in a cabin but it was great. What i could imagine is a lower end resort. Needa dining options, though lots of restaurants close

Cool place, havent stayed in many resorts as we usually stay in a cabin but it was great. What i could imagine is a lower end resort. Needa dining options, though lots of restaurants close

10

Aubrey

21. aug. 2024

·

Overnattet 4 netter

The worse thing about our stay was the toilet paper. Everything g else was great! It’s family and budget friendly, it’s off the main strip but close enough to everything. We especially loved the kitchen (we are a family of 4 so dinning out every evening can get very expensive) and it’s right across from Walmart. Both kids, 16 & 8 had a blast at the water park (us parents did too). Our room was a little outdated, but fresh and clean. The bed was so comfortable and I loved the pillows. Overall, we really enjoyed the Resort, and are already planning out trip back for next year!

The worse thing about our stay was the toilet paper. Everything g else was great! It’s family and budget friendly, it’s off the main strip but close enough to everything. We especially loved the kitchen (we are a family of 4 so dinning out every evening can get very expensive) and it’s right across from Walmart. Both kids, 16 & 8 had a blast at the water park (us parents did too). Our room was a little outdated, but fresh and clean. The bed was so comfortable and I loved the pillows. Overall, we really enjoyed the Resort, and are already planning out trip back for next year!

10

Katelyn

24. juli 2025

·

Overnattet 4 netter

It was great. Wish we could have enjoyed adult beverages at the pool area but that’s understandable.

It was great. Wish we could have enjoyed adult beverages at the pool area but that’s understandable.

4

Sheryl

14. juni 2025

·

Overnattet 2 netter

No food at hotel and vending mastines were either all broken or only took cash and they didn’t have a vending machine or a way to give cash. Also, children were screaming all the way up until 12 A.M.

No food at hotel and vending mastines were either all broken or only took cash and they didn’t have a vending machine or a way to give cash. Also, children were screaming all the way up until 12 A.M.

8

Bernadette

21. okt. 2025

·

Overnattet 4 netter

This resort had everything we needed. There is no restaurant or food service on site, but we never use them anyway. The kitchen they have is fully stocked with everything you need. The room and beds are very comfortable. Each building connects so you can take part in any of the indoor activities no matter what the weather is like. The best part is the outdoor area. They take their time and decorate the outdoor area for the fall so well. It's just beautiful!!! We would happily stay here again!

This resort had everything we needed. There is no restaurant or food service on site, but we never use them anyway. The kitchen they have is fully stocked with everything you need. The room and beds are very comfortable. Each building connects so you can take part in any of the indoor activities no matter what the weather is like. The best part is the outdoor area. They take their time and decorate the outdoor area for the fall so well. It's just beautiful!!! We would happily stay here again!

8

Tabatha

28. sep. 2025

·

Overnattet 2 netter

Had a great time. The kids loved it. Lots of swimming indoor and outdoor with wster slides both inside and out. Room was clean lots of room for the kids to not be .. you know "right there" on top of you. LoL!!! The only complaint I had was i wish they would have had some kind of food service like a snack stand for hotdogs or burgers 🍔 something... we had ti eat off grounds or buy groceries which we did both. Our room had a full kitchen with full size fridge so i guess that makes up for it. over all we had a great mini vacay... OH YEAH from our point of view the rooms were very well clean some of the cleanest we saw and we stay in that area a fee times a year at different locations. Hope ive help with any questions you may of had.

Had a great time. The kids loved it. Lots of swimming indoor and outdoor with wster slides both inside and out. Room was clean lots of room for the kids to not be .. you know "right there" on top of you. LoL!!! The only complaint I had was i wish they would have had some kind of food service like a snack stand for hotdogs or burgers 🍔 something... we had ti eat off grounds or buy groceries which we did both. Our room had a full kitchen with full size fridge so i guess that makes up for it. over all we had a great mini vacay... OH YEAH from our point of view the rooms were very well clean some of the cleanest we saw and we stay in that area a fee times a year at different locations. Hope ive help with any questions you may of had.

8

Robert C

16. aug. 2024

·

Overnattet 4 netter

The people were very friendly and accommodating. Condition was average. In a scale of 1-10, 1 being the worst, I’d say a 6. They advertise multiple amenities that aren’t the best of quality. The putt putt course is unplayable. The movie in the lawn stopped a lot and the mequitos were horrible. Not all arcade games or soda machines were operable. I’d suggest stocking up on snacks and drinks across the street at WalMart. The build a buddy and pillow making wasn’t really worth the money it cost, but it made the kids happy. Very low budget version of build a bear and a pillow. More of an arts and crafts project. But the pool and playground was clean and in great shape. Very shape and always had a well trained lifegaurd on staff that was very attention oriented. I’d for sure go back with our family, but I’d plan to do more off of the resort than on the resort.

The people were very friendly and accommodating. Condition was average. In a scale of 1-10, 1 being the worst, I’d say a 6. They advertise multiple amenities that aren’t the best of quality. The putt putt course is unplayable. The movie in the lawn stopped a lot and the mequitos were horrible. Not all arcade games or soda machines were operable. I’d suggest stocking up on snacks and drinks across the street at WalMart. The build a buddy and pillow making wasn’t really worth the money it cost, but it made the kids happy. Very low budget version of build a bear and a pillow. More of an arts and crafts project. But the pool and playground was clean and in great shape. Very shape and always had a well trained lifegaurd on staff that was very attention oriented. I’d for sure go back with our family, but I’d plan to do more off of the resort than on the resort.

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10

Shanatia

for 3 uker siden

·

Overnattet 1 natt

Everything is great about this place from the room to the staff if I go to pigeon forge this is the only place I will stay I love it 10 stars

Everything is great about this place from the room to the staff if I go to pigeon forge this is the only place I will stay I love it 10 stars

10

Richard

for 3 uker siden

·

Overnattet 3 netter

Excellent stay, clean room and awesome amenities. Only complaint is we got there early to enjoy the Waterpark which was great but at 3 we were told our room wasnt ready and should be about 15min. So we got all our luggage and things ready and was waiting on a call outside our building for well over a hour. Got comped late checkout for 11a.m. lol

Excellent stay, clean room and awesome amenities. Only complaint is we got there early to enjoy the Waterpark which was great but at 3 we were told our room wasnt ready and should be about 15min. So we got all our luggage and things ready and was waiting on a call outside our building for well over a hour. Got comped late checkout for 11a.m. lol

4

Ciara

for 3 uker siden

·

Overnattet 1 natt

Upon arrival my family myself included were extremely excited. Directly after we arrived it became very apparent the website and reviews we had based our expectations on had either been smoke and mirror or extremely out dated. Our room was on the 3rd floor they had sent us to. The elevator once we were inside which took forever, it would just stop and sit for long periods in between floors. Once it arrived to the correct floor the doors would open after almost 3 mins( yes my son timed it after his 3rd trip in it). Not only was it clearly malfunctioning it was dirty( stuff on the walls and floor) with a strong odor. We did encounter 1 employee who was professional and helpful a housekeeper on the 2nd floor while coming out of a room she was working in, she still didn’t mind to take a minute and explain to us the hotel clerk wrote the wrong floor and directing us correctly. Our room the beds were hard the floor was dirty NONE OF OUR OUTLES WORKED ABOVE UR WAIST AREA. Which meant no coffee,charger reaching ur bed, hair styling tools. Desperately we tried the kruieg on the floor finding out it has to be held down to even work. On the floor holding the lid for coffee at 260 a night? Getting worse we were charged a late fee because our clothes were drying (suit room) 2n half hours never dried. I brought all this up because this is unacceptable. They basically told me I was Exaggerating. No I have videos and pics. Go somewhere else. There smoke and mirror got me I want to get them.

Upon arrival my family myself included were extremely excited. Directly after we arrived it became very apparent the website and reviews we had based our expectations on had either been smoke and mirror or extremely out dated. Our room was on the 3rd floor they had sent us to. The elevator once we were inside which took forever, it would just stop and sit for long periods in between floors. Once it arrived to the correct floor the doors would open after almost 3 mins( yes my son timed it after his 3rd trip in it). Not only was it clearly malfunctioning it was dirty( stuff on the walls and floor) with a strong odor. We did encounter 1 employee who was professional and helpful a housekeeper on the 2nd floor while coming out of a room she was working in, she still didn’t mind to take a minute and explain to us the hotel clerk wrote the wrong floor and directing us correctly. Our room the beds were hard the floor was dirty NONE OF OUR OUTLES WORKED ABOVE UR WAIST AREA. Which meant no coffee,charger reaching ur bed, hair styling tools. Desperately we tried the kruieg on the floor finding out it has to be held down to even work. On the floor holding the lid for coffee at 260 a night? Getting worse we were charged a late fee because our clothes were drying (suit room) 2n half hours never dried. I brought all this up because this is unacceptable. They basically told me I was Exaggerating. No I have videos and pics. Go somewhere else. There smoke and mirror got me I want to get them.

10

Charlene

for 3 uker siden

·

Overnattet 2 netter

This place was terrific!! Took my grand babies. They loved the water park. They loved the bunk beds. The room was awesome. Will stay here again.

This place was terrific!! Took my grand babies. They loved the water park. They loved the bunk beds. The room was awesome. Will stay here again.

10

Shannon

for 3 uker siden

·

Overnattet 2 netter

Very clean. Staff were friendly. Lots of events for kids. The entire property is nice. Kids loved the outdoor pool and slides. Close to plenty to eat!

Very clean. Staff were friendly. Lots of events for kids. The entire property is nice. Kids loved the outdoor pool and slides. Close to plenty to eat!

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