Quality Inn Clute Freeport

I would recommend anybody to avoid this property .Door Locks are not opening properly, people in the swimming pool make noise until midnight, breakfast is just a joke. As well as this hotel is under renovation now .

Inside of room was perfect. Outside was run down and dirty. Looks like they are working on updating. Breakfast was lacking.

Very nice stay. Older hotel but very clean. We have stayed here about 3 years ago & came back because it had a great breakfast. Not anymore. Their hot breakfast used to consist of eggs, sausage, gravy & biscuits. Now it is toast, bagels & a waffle machine. But otherwise a decent place to stay.

Outside of building was unappealing at best. Once inside at first glance appeared ok but quickly we realized the mattress felt like springs and there were many roaches in the room. The neighbors were smoking and the smell was permeating into our room. Needless to say we decided to leave within 3 hours of checking in.

I had a great stay the office personnel they were very helpful the only problem I had was in the business center the printer without being so I couldn't print up the document I needed but it was very nice clean room big I enjoyed my stay. All staff was super awesome very friendly very kind very helpful we'll stay again.

In addition to being dirty, the walls and ceiling had old paint, there was no maid service on any day, they didn't change the bath towels or make the beds, it was so bad that we returned 1 day early. The hotel was poorly maintained, the pool was dirty, the floor was dirty, it was so bad that there were only 4 guests at most. The photos are beautiful but they must have been taken when the hotel opened.

Don’t let the pictures lead you to booking. Much to be desired. Outside very filthy, inside bad smells. Mattress terrible, breakfast very basic nothing to substantiate photos.

Staff was super polite and accommodating. Room overall was clean but did have a slightly moldy smell and there was mold on some of the art on the wall. The property was quite and the pool was clean as well.

Pool area was bad

Hotel was fine. Property (and rooms) could use a small refresh.

The carpet was DISGUSTING!!! It was so dirty that you could wipe spills off without soaking into carpet!! It was horrible!! And the air would not work!! It would be in 61 and it was 91 in the room!! I wasn’t offering a new room or anything I ended up leaving a day early and losing nearly $200

The location was fine but hotel was outdated. Room smelled like mold. Get what you pay for but won’t stay there again.

Wet hot room, super squeaky bed. Mold in the bathroom

The room smelled too damp.

Everyone who worked there was nice. It was clean.

First, the rooms were filthy. All three rooms we got. One of them had mildew and a pair of boxers on the floor when we got there. The carpets are straight trash. Also on one of the rooms food was still in the fridge when we got the and then the room was open and couldn’t even close the door. Front lady was nice tho, she was very helpful and didn’t hesitate to help in any way.

Sheets and comforter was stained and didn’t look washed.

We had to take all of luggage, shoes and everything and put it in car because there were so many ROACHES!!! We didn't sleep a wink and didn't even think about exploring the breakfast. Very disappointing!

The pictures on the website must be from another location because this location is a Super 8 hotel with a Quality Inn logo. First, there was a roach crawling on the entertainment center and my 6 year old noticed but it went into a hole so we couldn't kill it. Then as we were about to put our food in the refrigerator, there was a dead roach in the freezer section. I asked for housekeeping but the Front Desk said that housekeeping was gone for the day & it was 12:23 pm so they offered to have housekeeping come the next day. I refused and then they moved us to another room. As we were so inconveniently moving to another room, I noticed my medication was missing. I checked my luggage, the room from top to bottom-multiple times and my vehicle before I called the Front Desk to ask if anyone had been in my room. Of course they said no, yet had no proof because the Front Desk said the worker who operated the camera was not onsite and wouldn't be back until the next day. So, with my medicine disappearing, I tried to take a hot shower to avoid further stressing my children out with how much pain I was in...and the bathtub was clogged. This morning we went to the complicomplimentary breakfast and while my children were eating, an enormous cockroach struggled itself near them and literally died by their feet. Their appetites were ruined. I informed the front desk and an older lady went and swept up the roach even though she was complaining that she was already off the clock. I spoke with

Roach infestation in the room and in the eating area. Hair clog in the shower drain.

The room was nice the AC worked great the shower was amazing. The water pressure was strong which is great because I have thick hair and plenty of hot water. King size bed was so comfortable. If your looking for a good night sleep that is affordable this is your place. We will definitely be back to stay again. I didn't get her name but the lady that was working the counter when we checked in and out was really nice and listened to me ramble on about how great everything was and sold me one of their pillows.

The carpet was DISGUSTING!!! It was so dirty that you could wipe spills off without soaking into carpet!! It was horrible!! And the air would not work!! It would be in 61 and it was 91 in the room!! I wasn’t offering a new room or anything I ended up leaving a day early and losing nearly $200

Everything on my experience is fine with this good price. The only thing that is a little sad is the soundproof is not that good, if you’re scared by passing cars, you will be sad. But it’s very good place to stay for good price and experience.

A/c wasnt working

I would recommend anybody to avoid this property .Door Locks are not opening properly, people in the swimming pool make noise until midnight, breakfast is just a joke. As well as this hotel is under renovation now .

Outside of building was unappealing at best. Once inside at first glance appeared ok but quickly we realized the mattress felt like springs and there were many roaches in the room. The neighbors were smoking and the smell was permeating into our room. Needless to say we decided to leave within 3 hours of checking in.

The king size bed was worm out lumpy and hard. I guess everything else was ok

The bed was super hard and our front door had dirt on it. Our phone did not work.

Comfortable beds needed more pillows but comfortable

It wasn't as nice as the other quality inn I stayed at in Waco. The room in Clute was very small compared to Waco quality inn, and it wasn't as clean as I think it should have been. The charge for incidentals that they say is refunded to you, That's a lie.

The hotel received only one reservation. Rooms were swapped around and had to pay for another night to accommodate.

manager as great and had no issues the two times i stated there

Room was very clean. The lady at the front desk was very helpful. She was very friendly and professional.

Everyone who worked there was nice. It was clean.

The staff was very nice. Got locked out of my room. Was out for nearly 2 hours while the clerk tried getting someone to answer the phone. She went down the list and no answer from owner to maintenance. They changed the keypads. Which wasnt the problem it was the handle you had to do it fast and bear down on the handle. I asked for compensation and they said they would call me on Monday and never heard from anyone. And the Free breakfast was a joke also. The coffee was good. Had a couple of roaches in the room with us though.

Check in Was easy

I had a great stay the office personnel they were very helpful the only problem I had was in the business center the printer without being so I couldn't print up the document I needed but it was very nice clean room big I enjoyed my stay. All staff was super awesome very friendly very kind very helpful we'll stay again.

We like this hotel because it’s close to Surfside beach and it’s satisfactory to our needs with pricing and cleanliness. Food choices and shopping are exceptional in this area. Staff is always accommodating and friendly.

Decent hotel and easy access. Very friendly staff

Great value, fast check-in, would stay here again

Friendly staff and convenient location by the Hwy.

We usually choose a place close by where we fish. We get up early and this place was convenient.

Breakfast was subpar. Heard gunshots very close. Smelly room

Great area & not far from Lake Jackson.

The hotel was clean but the hotel is old and didn’t feel safe

Not far from the beach reasonable price

Everything was just fine. Easy and convenient for a fishing trip. Only about 10 min to the beach and cant beat the price.

(If I could give it less than 1 star, I would) Never in my life have I arrived at such a disgusting and unsafe place. We arrived late at night, around 11 pm, exhausted after a long trip, and the first thing we saw was a man lying on the ground, visibly drunk, urinating near the entrance of a nearby room. There were also people smoking and drinking alcohol right at the doors, creating a completely inappropriate environment for families. This place does not feel safe at all and is definitely not somewhere to stay with children or for a family trip. A terrible experience I would not recommend under any circumstances.

Staff was super polite and accommodating. Room overall was clean but did have a slightly moldy smell and there was mold on some of the art on the wall. The property was quite and the pool was clean as well.

We like this hotel because it’s close to Surfside beach and it’s satisfactory to our needs with pricing and cleanliness. Food choices and shopping are exceptional in this area. Staff is always accommodating and friendly.

I would recommend anybody to avoid this property .Door Locks are not opening properly, people in the swimming pool make noise until midnight, breakfast is just a joke. As well as this hotel is under renovation now .

The waffle batter had very obviously spoiled upon my first bite. There were hardly any other options for the breakfast.

Inside of room was perfect. Outside was run down and dirty. Looks like they are working on updating. Breakfast was lacking.

Very nice stay. Older hotel but very clean. We have stayed here about 3 years ago & came back because it had a great breakfast. Not anymore. Their hot breakfast used to consist of eggs, sausage, gravy & biscuits. Now it is toast, bagels & a waffle machine. But otherwise a decent place to stay.

Always a nice stay wish the breakfast was a lil better

The staff was very nice. Got locked out of my room. Was out for nearly 2 hours while the clerk tried getting someone to answer the phone. She went down the list and no answer from owner to maintenance. They changed the keypads. Which wasnt the problem it was the handle you had to do it fast and bear down on the handle. I asked for compensation and they said they would call me on Monday and never heard from anyone. And the Free breakfast was a joke also. The coffee was good. Had a couple of roaches in the room with us though.

Don’t let the pictures lead you to booking. Much to be desired. Outside very filthy, inside bad smells. Mattress terrible, breakfast very basic nothing to substantiate photos.

Was NOT impressed with the breakfast. 2 days in a row and they didnt bother to restock the fruit.

We had to take all of luggage, shoes and everything and put it in car because there were so many ROACHES!!! We didn't sleep a wink and didn't even think about exploring the breakfast. Very disappointing!

I felt safe and the property seemed fairly clean. The breakfast kinda sucked though...waffles, cereal and some kind of bagel. No eggs. No eggs = not breakfast. Coffee was kind of weird too.