Name: Best Western Galleria Inn & Suites
Address: 6229 Richmond Ave, Houston, Harris County, US
Price range: 65 US$–110 US$ per night
Rating: 7.68

Hvad siger gæsterne

På Best Western Galleria Inn & Suites roser rejsende ofte det venlige personale og generelt rene værelser, mens klager omhandler vedligeholdelsesproblemer såsom elevator- og ismaskineudfald, lejlighedsvise skadedyr og lugt samt et omkringliggende område, der kan virke utrygt.

mange gæster finder beliggenheden praktisk i forhold til motorveje, Galleria og nærliggende services, selvom nogle rapporterer om støj om natten. Værelseskomforten varierer, med faste madrasser og dateret indretning nævnt sammen med behagelige og rummelige ophold. Forvent et budgetvenligt ophold med anstændig morgenmad og lejlighedsvise driftsmæssige problemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

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Faciliteter

Gentagne vedligeholdelsesproblemer omfatter elevatorudfald, ismaskiner ude af drift og problemer med udendørs døre eller låse; flere gæster modtog isposer fra receptionen. Feedback om parkering er blandet, og udendørs swimmingpoolen nævnes lejlighedsvis.

Relaterede gæsteanmeldelser

6

Yvette

20. okt. 2025

·

Overnattede 1 nat

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

10

Karina

26. jun. 2024

·

Overnattede 2 nætter

The hotel was pretty clean, we stayed in the first floor not too noisy. Check in was smooth, lots of parking available, nice big clean convinience store right next to it, perfect!

6

Victor

25. feb. 2024

·

Overnattede 1 nat

Even though I was upset with some minor over look things. From the bathroom being lock to the $100 deposit for a Hot tub suite. The main ice machine was not working. The front desk had a bag of ice waiting. The front desk also came through to unlock the bathroom door. What the building lack, the staff made up for it with quick friendly service!

8

Victor

18. jun. 2025

·

Overnattede 1 nat

Close to the business district. Outdoor pool was a bit dirty, so i didn't get in. Normal free breakfast to get you going. Only stayed one night.

4

Racquel

24. jul. 2024

·

Overnattede 2 nætter

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

8

Sylvia

22. aug. 2025

·

Overnattede 1 nat

The staff was nice, however the ice machine was broken, had 2 get prepackaged bags from the front desk. Also there aren't enough plugs in the room. Overall a great visit

10

Sonya

20. jan. 2025

·

Overnattede 1 nat

The property was super clean and updated which I absolutely loved.. let’s not forget the staff.. they are truly rockstars, they were very accommodating and really nice. My only is was one of the back doors had a issue with the lock and my key didn’t work… this was an inconvenience because it was FREEZING and the only parking available was in the back of the building and the door was locked so you had to walk around to the front of the building.. ouch!! Otherwise the entire place is definitely worthy of a repeat trip when I return to Houston.

6

Ramona

20. jun. 2025

·

Overnattede 2 nætter

The laundry facilities were out of service, the elevator door wouldnt always close. A staff member would come and bang on it ubtil it closed. The ice machine was out of service.

10

Rogelio

2. sep. 2025

·

Overnattede 1 nat

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

10

JAMES

27. feb. 2024

·

Overnattede 1 nat

I absolutely love the people that work there. They are very friendly and nice. It is bad that the ice machine is still down and i still have trouble using the key cards on the outside doors trying to get back inside.

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Rengøring

Feedback er blandet: mange fandt værelser eller fællesområder rene, men flere anmeldelser rapporterer om skadedyr (kakerlakker eller insekter), røg eller muggen lugt og inkonsekvent rengøringsfrekvens.

Relaterede gæsteanmeldelser

10

Avery

28. jul. 2025

·

Overnattede 1 nat

Great location. Clean hotel

2

Vanessa

17. mar. 2024

·

Overnattede 2 nætter

We stayed Sunday through Tuesday, we had to check in three times before they had any available “clean rooms” and the lobby smelled like weed! And then when we get to room the room smelled like moldy wet carpet and still had trash in drawers, dirty socks under bed, roach in the drawer where the tv sat on, it was a complete mess! There was also no towels in bathroom, Ice machine did not work, we were on the second floor and the elevator was out of service. And I guess they don’t do maid service because the second night we stayed I had to ask for towels again! Definitely would never recommend anyone staying here, pay a little extra and go stay at the Hilton! And there is about three gentleman clubs down the street, wouldn’t recommend for families! A lot of commotion at night, just disgusting!

4

Racquel

24. jul. 2024

·

Overnattede 2 nætter

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

10

Jade

10. nov. 2023

·

Overnattede 1 nat

Fast check in with the sweetest staff member. Room was very clean.

8

Diamond S

25. maj 2024

·

Overnattede 3 nætter

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

2

Stacy

27. aug. 2025

·

Overnattede 1 nat

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

4

Lacey

20. feb. 2023

·

Overnattede 2 nætter

Smelled horrible like cigarette smoke and marijuana. Our bedding was awful and the breakfast was disgusting. Not well stocked.

2

Lakisha

4. jan. 2023

·

Overnattede 19.358 nætter

Room 301 had roaches and I have a video. Appeared clean but definitely wasn’t cleaned properly because I found someone else clothing in my room, I also have pics of that. I notified the front desk.

8

Antonio

21. jul. 2025

·

Overnattede 3 nætter

I found the service quite good for a three star hotel. The relation cost/benefit is high due to the low prices. The room and the lobby have a mold smell, maybe due to humidity. The hotel should try to improve the ventilation in these areas in order they could be dyer, or apply some drying process on them.

6

Ana

12. aug. 2024

·

Overnattede 2 nætter

They do not have enough cleaning staff and your room is not cleaned daily.

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Værelser

Komforten varierer: flere gæster fandt madrasserne meget faste og indretningen dateret, mens andre beskrev værelserne som komfortable og rummelige. Lejlighedsvise problemer på værelset (A/C, TV eller telefon) og lejlighedsvise Wi-Fi-udfald blev også bemærket, samt noget trafikstøj.

Relaterede gæsteanmeldelser

6

Yvette

20. okt. 2025

·

Overnattede 1 nat

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

4

Christy

5. nov. 2023

·

Overnattede 2 nætter

The room was wasn’t clean, broken tv

8

Renee

31. maj 2024

·

Overnattede 4 nætter

Staff was very courteous, friendly, & accommodating. Room was clean but Beds were not comfortable. New Mattresses would be beneficial. Otherwise Great Place to stay & location was very convenient

4

Justine

20. apr. 2024

·

Overnattede 1 nat

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

6

Richard

20. maj 2024

·

Overnattede 1 nat

Houston has over 300,000 homes without electricity because of recent storms so Hotel was sold out. Because of this the staff is stressed. The beds are very hard.

8

Thadeous

11. maj 2025

·

Overnattede 2 nætter

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

4

Octavio

18. apr. 2024

·

Overnattede 10 nætter

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

6

Ashley

19. mar. 2025

·

Overnattede 2 nætter

Beds were hard and hotel felt outdated.

10

Karlee

27. maj 2023

·

Overnattede 3 nætter

Sherry the front desk clerk made my stay exceptional, she was very polite and attentive. The rooms are big and clean, staff is polite

6

Spencer

5. nov. 2023

·

Overnattede 1 nat

The room was spacious and accommodating. Unfortunately the room had a lingering, foul odor. The staff was on point and attentive.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet roses ofte for at være venligt, professionelt og imødekommende, med smidig indcheckning nævnt. Nogle gæster oplevede dog forsinkelser, forkerte værelsesallokeringer, aflysninger eller uhjælpsom nattevagt under forstyrrelser.

Relaterede gæsteanmeldelser

2

jose

4. apr. 2024

·

Overnattede 1 nat

Staff has terrible attitude complaing they are short staffed. Had a terrible incident where staff walked into room at night while i was in bed.

10

SANDRA

8. jul. 2024

·

Overnattede 4 nætter

Staff was excellent!

10

ANDREW

6. jul. 2025

·

Overnattede 3 nætter

Fabulous in every way. The staff was particularly helpful and friendly. Thank you!

10

Betsy

20. dec. 2024

·

Overnattede 4 nætter

Dee Dee was an excellent person who cares about the guests!! I would return because of her! Thank you, dear!!

6

Jennifer

16. okt. 2023

·

Overnattede 1 nat

The night staff wasn't very helpful but the morning staff was much better. It sits near a strip club and according to the night guy the limited availability was due to people straggling in from the bars.

8

joshua

16. sep. 2024

·

Overnattede 3 nætter

The lady at check in was so kind and pleasant.

2

Stacy

27. aug. 2025

·

Overnattede 1 nat

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

6

Yan

3. aug. 2024

·

Overnattede 1 nat

They gave us a wrong room and later changed another room but wasted our time that was nearly for an hour.

10

Thomasina

15. feb. 2025

·

Overnattede 1 nat

This property was great from the staff and just the overall experience was great i will be booking again

2

Harry

3. maj 2024

·

Overnattede 2 nætter

They canceled my reservation without sending me email or anything. And I have find another place that night!

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk i forhold til motorveje, Galleria-området, NRG Stadium og nærliggende services. Flere anmeldelser bemærker voksne spillesteder i nærheden, sikkerhedsproblemer om natten og lejlighedsvis gadestøj.

Relaterede gæsteanmeldelser

2

Joelle

15. nov. 2023

·

Overnattede 1 nat

The name BW “Galleria” led me to believe that hotel was in Galleria area. It was not and was surrounded by adult stores & strip clubs. We didn’t even check in. Pulled in parking lot & preceded to book a hotel in the real Galleria area. Did not appreciated being misled. Glad it was after dark when I arrived.

10

Silvia

19. feb. 2024

·

Convenient if you need to do some errands in Houston. Close to Galleria, but less expensive than Galleria hotels. A good option for a breve stay.

8

Teri

21. apr. 2023

·

Overnattede 1 nat

Hotel was clean. Front desk staff friendly. The location is convenient to central Houston. The immediate area around the hotel however is strip clubs and pawn shops.

10

Lisa

17. jun. 2025

·

Overnattede 2 nætter

Great spot, 24 hour drive thrus nearby and convenient store right next door. 2 of us stayed 2days for a show at the NRG stadium not too far easy to get to. The fridge in the room was actually cold too.

2

Scott

26. mar. 2023

·

Overnattede 2 nætter

Prostitutes in and around this hotel. Bars and strip clubs all around. Not a safe feeling or family friendly area. We were happy to check out and leave after two nights.

10

Lesner

10. sep. 2023

·

Overnattede 1 nat

Close to Galleria mall

8

Thadeous

11. maj 2025

·

Overnattede 2 nætter

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

10

Mario

25. jan. 2023

·

Overnattede 1 nat

Convenient to my business location. Close access to restaurants, gas, etc

4

Latoya

30. sep. 2023

·

Overnattede 2 nætter

Great staff and breakfast! The area is not safe.

10

Rogelio

2. sep. 2025

·

Overnattede 1 nat

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

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Spisning

Morgenmaden fremhæves ofte positivt med varme retter som vafler og et rent lokale. Andre fandt den kedelig eller begrænset, bemærkede tidlig lukketid i hverdage og lejlighedsvise mangler.

Relaterede gæsteanmeldelser

8

Rene

1. feb. 2025

·

Overnattede 5 nætter

Your upkeep and maintenance is superbe. I was extremely surprised at the quality of my room and the over all property. There seemed to be a few items on the common floor that were left for more than a day. One item was a child's sock. Another was some trash outside. Breakfast is bland- your sausage patties have a lot to be desired. Maybe change it up every other day? Yes, I would go back, but not for the breakfast.

10

Gustavo

1. aug. 2024

·

Overnattede 2 nætter

I loved the Texas waffle!

10

Starla

4. apr. 2023

·

Overnattede 2 nætter

The staff was friendly and accommodating. The breakfast was nice. Ended kinda early on weekdays (9am) but good other than that. Great restaurant right across the street and a large convenient store right next door. Property was quiet amd clean. Had an amazing experience.

4

Justine

20. apr. 2024

·

Overnattede 1 nat

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

8

Diamond S

25. maj 2024

·

Overnattede 3 nætter

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

10

Tadeh

5. jun. 2024

·

Overnattede 1 nat

Professional staff and nice rooms. Nice breakfast room.

6

Kelvin

12. maj 2024

·

Overnattede 4 nætter

Smell in room wasn't pleasent. Carpet was dirty. People that aren't guest eating breakfast

8

Oleksandr

28. okt. 2025

·

Overnattede 2 nætter

It was a clean room, staff was polite. Breakfast was excellent, you can choose what you want.

4

Octavio

18. apr. 2024

·

Overnattede 10 nætter

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

10

Rogelio Abraham

25. jun. 2024

·

Overnattede 1 nat

Great service, very clean, full breakfast included.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
januar	73 US$
februar	82 US$
marts	104 US$
april	87 US$
maj	78 US$
juni	99 US$
juli	75 US$
august	74 US$
september	70 US$
oktober	72 US$
november	74 US$
december	68 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $88	19 $89	20 $89	21 $87	22 $86	23 $98	24 $110
25 $87	26 $90	27 $90	28 $68	29 $68	30 $76	31 $85

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $65	2 $65	3 $65	4 $65	5 $65	6 $76	7 $76
8 $65	9 $65	10 $65	11 $65	12 $65	13 $76	14 $77
15 $65	16 $65	17 $65	18 $65	19 $72	20 $77	21 $77
22 $65	23 $65	24 $65	25 $65	26 $65	27 $77	28 $77
29 $65	30 $65

Best Western Galleria Inn & Suites

Priser på Best Western Galleria Inn & Suites

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standardværelse - 2 queensize-senge - ikke-ryger - køleskab og mikrobølgeovn

Standardværelse - 1 kingsize-seng - ikke-ryger - køleskab og mikrobølgeovn

Suite - 1 kingsize-seng - handicapvenligt - ikke-ryger (Refrigerator & Microwave)

Standardværelse - 1 kingsize-seng - handicapvenligt - ikke-ryger (Refrigerator & Microwave)

Suite - 1 kingsize-seng - handicapvenligt - ikke-ryger (Jetted Tub)

Suite - 1 kingsize-seng med sovesofa - ikke-ryger - køleskab og mikrobølgeovn (with Sofabed)

Suite - flere senge - ikke-ryger - køleskab og mikrobølgeovn (with Sofabed)

Suite - 1 kingsize-seng med sovesofa - ikke-ryger - boblebad (with Sofabed)

Suite - flere senge - handicapvenligt - ikke-ryger (Refrigerator & Microwave with Sofabed)

Gæsteanmeldelser af Best Western Galleria Inn & Suites

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Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Sikkerhedsdepositum

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