Name: Best Western Galleria Inn & Suites
Address: 6229 Richmond Ave, Houston, Comté de Harris, US
Price range: 65 $US–110 $US per night
Rating: 7.68

Ce qu'en disent des voyageurs

Au Best Western Galleria Inn & Suites, les voyageurs font souvent l'éloge du personnel aimable et des chambres généralement propres, tout en signalant des problèmes d'entretien tels que des pannes d'ascenseur et de distributeur de glace, la présence occasionnelle d'insectes et d'odeurs, ainsi qu'un quartier qui peut être mal famé.

De nombreux clients trouvent l'emplacement pratique par rapport aux autoroutes, au Galleria et aux commerces à proximité, bien que certains signalent du bruit nocturne. Le confort des chambres est variable, avec des matelas fermes et un décor daté mentionnés aux côtés de séjours confortables et spacieux. Attendez-vous à un séjour économique avec un petit-déjeuner correct et quelques contretemps occasionnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Des problèmes d'entretien récurrents incluent des pannes d'ascenseur, des distributeurs de glace hors service et des problèmes de portes ou de serrures extérieures ; plusieurs clients ont reçu de la glace en sac de la réception. Les commentaires sur le parking sont mitigés, et la piscine extérieure est mentionnée occasionnellement.

Avis de voyageur à ce sujet

6

Yvette

20 oct. 2025

·

A séjourné 1 nuit

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

10

Karina

26 juin 2024

·

A séjourné 2 nuits

The hotel was pretty clean, we stayed in the first floor not too noisy. Check in was smooth, lots of parking available, nice big clean convinience store right next to it, perfect!

6

Victor

25 févr. 2024

·

A séjourné 1 nuit

Even though I was upset with some minor over look things. From the bathroom being lock to the $100 deposit for a Hot tub suite. The main ice machine was not working. The front desk had a bag of ice waiting. The front desk also came through to unlock the bathroom door. What the building lack, the staff made up for it with quick friendly service!

8

Victor

18 juin 2025

·

A séjourné 1 nuit

Close to the business district. Outdoor pool was a bit dirty, so i didn't get in. Normal free breakfast to get you going. Only stayed one night.

4

Racquel

24 juil. 2024

·

A séjourné 2 nuits

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

8

Sylvia

22 août 2025

·

A séjourné 1 nuit

The staff was nice, however the ice machine was broken, had 2 get prepackaged bags from the front desk. Also there aren't enough plugs in the room. Overall a great visit

10

Sonya

20 janv. 2025

·

A séjourné 1 nuit

The property was super clean and updated which I absolutely loved.. let’s not forget the staff.. they are truly rockstars, they were very accommodating and really nice. My only is was one of the back doors had a issue with the lock and my key didn’t work… this was an inconvenience because it was FREEZING and the only parking available was in the back of the building and the door was locked so you had to walk around to the front of the building.. ouch!! Otherwise the entire place is definitely worthy of a repeat trip when I return to Houston.

6

Ramona

20 juin 2025

·

A séjourné 2 nuits

The laundry facilities were out of service, the elevator door wouldnt always close. A staff member would come and bang on it ubtil it closed. The ice machine was out of service.

10

Rogelio

2 sept. 2025

·

A séjourné 1 nuit

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

10

JAMES

27 févr. 2024

·

A séjourné 1 nuit

I absolutely love the people that work there. They are very friendly and nice. It is bad that the ice machine is still down and i still have trouble using the key cards on the outside doors trying to get back inside.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : beaucoup ont trouvé les chambres ou les espaces communs propres, mais plusieurs critiques signalent la présence d'insectes (cafards ou punaises), des odeurs de fumée ou de moisi, et une fréquence d'entretien des chambres incohérente.

Avis de voyageur à ce sujet

10

Avery

28 juil. 2025

·

A séjourné 1 nuit

Great location. Clean hotel

2

Vanessa

17 mars 2024

·

A séjourné 2 nuits

We stayed Sunday through Tuesday, we had to check in three times before they had any available “clean rooms” and the lobby smelled like weed! And then when we get to room the room smelled like moldy wet carpet and still had trash in drawers, dirty socks under bed, roach in the drawer where the tv sat on, it was a complete mess! There was also no towels in bathroom, Ice machine did not work, we were on the second floor and the elevator was out of service. And I guess they don’t do maid service because the second night we stayed I had to ask for towels again! Definitely would never recommend anyone staying here, pay a little extra and go stay at the Hilton! And there is about three gentleman clubs down the street, wouldn’t recommend for families! A lot of commotion at night, just disgusting!

4

Racquel

24 juil. 2024

·

A séjourné 2 nuits

I didn’t find out until I checked into the property that the elevator was not working due to the hurricane yet my room was on the third floor. The room was clean but a little dated..So I thought. After spending night 1 there, at the beginning of night 2, I walked around the bed to see a roach crawling where the pillows were. I spoke with a wonderful young lady, Courtney at the front desk who informed me that there were no Available rooms to move me to. I kindly told her I would be checking out. She offered half-price for that night, but would speak with the manager about refunding the full amount for that night. As of right now, I’ve been charged half a day for one hour after check in time when the only reason checked out was due to a roach crawling on my bed.

10

Jade

10 nov. 2023

·

A séjourné 1 nuit

Fast check in with the sweetest staff member. Room was very clean.

8

Diamond S

25 mai 2024

·

A séjourné 3 nuits

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

2

Stacy

27 août 2025

·

A séjourné 1 nuit

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

4

Lacey

20 févr. 2023

·

A séjourné 2 nuits

Smelled horrible like cigarette smoke and marijuana. Our bedding was awful and the breakfast was disgusting. Not well stocked.

2

Lakisha

4 janv. 2023

·

A séjourné 19 358 nuits

Room 301 had roaches and I have a video. Appeared clean but definitely wasn’t cleaned properly because I found someone else clothing in my room, I also have pics of that. I notified the front desk.

8

Antonio

21 juil. 2025

·

A séjourné 3 nuits

I found the service quite good for a three star hotel. The relation cost/benefit is high due to the low prices. The room and the lobby have a mold smell, maybe due to humidity. The hotel should try to improve the ventilation in these areas in order they could be dyer, or apply some drying process on them.

6

Ana

12 août 2024

·

A séjourné 2 nuits

They do not have enough cleaning staff and your room is not cleaned daily.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Le confort est variable : plusieurs clients ont trouvé les matelas très fermes et le décor daté, tandis que d'autres ont décrit les chambres comme confortables et spacieuses. Des problèmes intermittents dans les chambres (climatisation, télévision ou téléphone) et des pannes occasionnelles de Wi-Fi ont également été signalés, ainsi que du bruit de circulation.

Avis de voyageur à ce sujet

6

Yvette

20 oct. 2025

·

A séjourné 1 nuit

The elevator was not working, had to take stairs to room, The AC in my room was not working, The telephone in the room was not working.

4

Christy

5 nov. 2023

·

A séjourné 2 nuits

The room was wasn’t clean, broken tv

8

Renee

31 mai 2024

·

A séjourné 4 nuits

Staff was very courteous, friendly, & accommodating. Room was clean but Beds were not comfortable. New Mattresses would be beneficial. Otherwise Great Place to stay & location was very convenient

4

Justine

20 avr. 2024

·

A séjourné 1 nuit

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

6

Richard

20 mai 2024

·

A séjourné 1 nuit

Houston has over 300,000 homes without electricity because of recent storms so Hotel was sold out. Because of this the staff is stressed. The beds are very hard.

8

Thadeous

11 mai 2025

·

A séjourné 2 nuits

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

4

Octavio

18 avr. 2024

·

A séjourné 10 nuits

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

6

Ashley

19 mars 2025

·

A séjourné 2 nuits

Beds were hard and hotel felt outdated.

10

Karlee

27 mai 2023

·

A séjourné 3 nuits

Sherry the front desk clerk made my stay exceptional, she was very polite and attentive. The rooms are big and clean, staff is polite

6

Spencer

5 nov. 2023

·

A séjourné 1 nuit

The room was spacious and accommodating. Unfortunately the room had a lingering, foul odor. The staff was on point and attentive.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité, son professionnalisme et sa serviabilité, avec des enregistrements fluides mentionnés. Cependant, certains clients ont rencontré des retards, des affectations de chambres incorrectes, des annulations ou un service de nuit peu coopératif lors de perturbations.

Avis de voyageur à ce sujet

2

jose

4 avr. 2024

·

A séjourné 1 nuit

Staff has terrible attitude complaing they are short staffed. Had a terrible incident where staff walked into room at night while i was in bed.

10

SANDRA

8 juil. 2024

·

A séjourné 4 nuits

Staff was excellent!

10

ANDREW

6 juil. 2025

·

A séjourné 3 nuits

Fabulous in every way. The staff was particularly helpful and friendly. Thank you!

10

Betsy

20 déc. 2024

·

A séjourné 4 nuits

Dee Dee was an excellent person who cares about the guests!! I would return because of her! Thank you, dear!!

6

Jennifer

16 oct. 2023

·

A séjourné 1 nuit

The night staff wasn't very helpful but the morning staff was much better. It sits near a strip club and according to the night guy the limited availability was due to people straggling in from the bars.

8

joshua

16 sept. 2024

·

A séjourné 3 nuits

The lady at check in was so kind and pleasant.

2

Stacy

27 août 2025

·

A séjourné 1 nuit

I would NEVER stay here again. We went overnight for my granddaughter’s surgery. The person was not at the desk to check in and it took forever. The beds were the hardest I have ever felt in my life and this morning there was a roach!!!

6

Yan

3 août 2024

·

A séjourné 1 nuit

They gave us a wrong room and later changed another room but wasted our time that was nearly for an hour.

10

Thomasina

15 févr. 2025

·

A séjourné 1 nuit

This property was great from the staff and just the overall experience was great i will be booking again

2

Harry

3 mai 2024

·

A séjourné 2 nuits

They canceled my reservation without sending me email or anything. And I have find another place that night!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les autoroutes, le quartier de Galleria, le NRG Stadium et les commerces à proximité. Plusieurs critiques notent la présence de salles de spectacle pour adultes à proximité, des problèmes de sécurité la nuit et du bruit de la rue occasionnel.

Avis de voyageur à ce sujet

2

Joelle

15 nov. 2023

·

A séjourné 1 nuit

The name BW “Galleria” led me to believe that hotel was in Galleria area. It was not and was surrounded by adult stores & strip clubs. We didn’t even check in. Pulled in parking lot & preceded to book a hotel in the real Galleria area. Did not appreciated being misled. Glad it was after dark when I arrived.

10

Silvia

19 févr. 2024

·

Convenient if you need to do some errands in Houston. Close to Galleria, but less expensive than Galleria hotels. A good option for a breve stay.

8

Teri

21 avr. 2023

·

A séjourné 1 nuit

Hotel was clean. Front desk staff friendly. The location is convenient to central Houston. The immediate area around the hotel however is strip clubs and pawn shops.

10

Lisa

17 juin 2025

·

A séjourné 2 nuits

Great spot, 24 hour drive thrus nearby and convenient store right next door. 2 of us stayed 2days for a show at the NRG stadium not too far easy to get to. The fridge in the room was actually cold too.

2

Scott

26 mars 2023

·

A séjourné 2 nuits

Prostitutes in and around this hotel. Bars and strip clubs all around. Not a safe feeling or family friendly area. We were happy to check out and leave after two nights.

10

Lesner

10 sept. 2023

·

A séjourné 1 nuit

Close to Galleria mall

8

Thadeous

11 mai 2025

·

A séjourné 2 nuits

We really like this property. The room was nice but the bed was too soft for us. There was a lot noise from street racers. Other then that it was great place.

10

Mario

25 janv. 2023

·

A séjourné 1 nuit

Convenient to my business location. Close access to restaurants, gas, etc

4

Latoya

30 sept. 2023

·

A séjourné 2 nuits

Great staff and breakfast! The area is not safe.

10

Rogelio

2 sept. 2025

·

A séjourné 1 nuit

The accommodations are great for the price and it includes breakfast. All the staff has been very pleasant and accommodating. There is a pretty well-stocked convenience store in case you need a quick snack. The area does not have excessive traffic. Parking is so-so. They could ise more space.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est souvent mis en avant de manière positive avec des plats chauds comme des gaufres et une salle propre. D'autres l'ont trouvé fade ou limité, ont noté une fermeture précoce en semaine et des pénuries occasionnelles.

Avis de voyageur à ce sujet

8

Rene

1 févr. 2025

·

A séjourné 5 nuits

Your upkeep and maintenance is superbe. I was extremely surprised at the quality of my room and the over all property. There seemed to be a few items on the common floor that were left for more than a day. One item was a child's sock. Another was some trash outside. Breakfast is bland- your sausage patties have a lot to be desired. Maybe change it up every other day? Yes, I would go back, but not for the breakfast.

10

Gustavo

1 août 2024

·

A séjourné 2 nuits

I loved the Texas waffle!

10

Starla

4 avr. 2023

·

A séjourné 2 nuits

The staff was friendly and accommodating. The breakfast was nice. Ended kinda early on weekdays (9am) but good other than that. Great restaurant right across the street and a large convenient store right next door. Property was quiet amd clean. Had an amazing experience.

4

Justine

20 avr. 2024

·

A séjourné 1 nuit

Beds are extremely uncomfortable, WiFi was down, and breakfast was lackluster. Staff were great!

8

Diamond S

25 mai 2024

·

A séjourné 3 nuits

Property was clean. Breakfast was okay, nothing to write home about. Hotel is in a “towel shortage” and wants you to keep the same towels the whole stay which was annoying due to me taking several baths/showers a day. Staff was nice, friendly. Overall i enjoyed my stay.

10

Tadeh

5 juin 2024

·

A séjourné 1 nuit

Professional staff and nice rooms. Nice breakfast room.

6

Kelvin

12 mai 2024

·

A séjourné 4 nuits

Smell in room wasn't pleasent. Carpet was dirty. People that aren't guest eating breakfast

8

Oleksandr

28 oct. 2025

·

A séjourné 2 nuits

It was a clean room, staff was polite. Breakfast was excellent, you can choose what you want.

4

Octavio

18 avr. 2024

·

A séjourné 10 nuits

no internet wifi, have cockroaches, sometime not enought food to people in breakfast, clean only one time in 10 days and for insistence

10

Rogelio Abraham

25 juin 2024

·

A séjourné 1 nuit

Great service, very clean, full breakfast included.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	73 $US
février	82 $US
mars	104 $US
avril	87 $US
mai	78 $US
juin	99 $US
juillet	75 $US
août	74 $US
septembre	70 $US
octobre	72 $US
novembre	74 $US
décembre	68 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $91	19 $89	20 $88	21 $87	22 $86	23 $98	24 $110
25 $87	26 $89	27 $89	28 $68	29 $68	30 $76	31 $84

di	lu	ma	me	je	ve	sa
1 $65	2 $65	3 $65	4 $65	5 $65	6 $76	7 $76
8 $65	9 $65	10 $65	11 $65	12 $65	13 $76	14 $77
15 $65	16 $65	17 $65	18 $65	19 $72	20 $77	21 $77
22 $65	23 $65	24 $65	25 $65	26 $65	27 $77	28 $77
29 $65	30 $65

Best Western Galleria Inn & Suites

Prix pour Best Western Galleria Inn & Suites

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits, non-fumeurs, réfrigérateur et four à micro-ondes

Chambre Standard, 1 très grand lit, non-fumeurs, réfrigérateur et four à micro-ondes

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite (Refrigerator & Microwave)

Chambre Standard, 1 très grand lit, non-fumeurs (Refrigerator & Microwave)

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs (Jetted Tub)

Suite, 1 très grand lit et 1 canapé-lit, non-fumeurs (with Sofabed)

Suite, plusieurs lits, non-fumeurs, réfrigérateur et four à micro-ondes (with Sofabed)

Suite, 1 très grand lit et 1 canapé-lit, non-fumeurs, baignoire à jets (with Sofabed)

Suite, plusieurs lits, non-fumeurs (Refrigerator & Microwave with Sofabed)

Avis des voyageurs sur Best Western Galleria Inn & Suites

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

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