Name: Comfort Suites Houston NW - Vintage Park
Address: 21222 Tomball Pkwy, Houston, Texas, US
Price range: 72 $US–122 $US per night
Rating: 7.5

Ce qu'en disent des voyageurs

Au Comfort Suites Willowbrook Houston, les clients signalent un bon rapport qualité-prix, mais des séjours très variables en raison d'un établissement plus ancien, d'une maintenance irrégulière et d'une propreté mitigée, ce qui entraîne à la fois des séjours agréables et des problèmes frustrants.

Beaucoup soulignent le personnel aimable et conciliant et notent que les chambres sont propres et confortables à des prix raisonnables. Les problèmes courants comprennent les pannes d'ascenseur, les problèmes d'eau chaude et de connexion Wi-Fi, les téléviseurs ou les serrures qui ne fonctionnent pas, les moquettes humides ou les odeurs et, occasionnellement, la présence de parasites. Les commentaires sur le petit-déjeuner vont de bons à rares ou mal approvisionnés, et l'établissement plus ancien pourrait bénéficier de rénovations. Attendez-vous à un séjour économique avec un personnel serviable mais un entretien inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations sont irréguliers, avec des pannes/problèmes d'ascenseur répétés, des problèmes occasionnels d'eau chaude et certains équipements hors service (machines à glaçons, laverie) ; la piscine a parfois été petite ou fermée.

Avis de voyageur à ce sujet

4

Chris

20 nov. 2023

·

A séjourné 1 nuit

Changed our room without asking. Broken internet. Broken ice machine. Closed pool. No major amenities.

2

Raul

25 sept. 2025

·

A séjourné 2 nuits

Room was uncomfortable. Wet carpet, mold in bathroom, toilet did not flush properly, door lock was not working, TV did not work. Breakfast was nonexistent, bread and cereal was only thing served. Elevator was out of order. Shower head was terrible, water pressure was terrible.

6

alfredo

1 sept. 2024

·

A séjourné 1 nuit

Wifi was not working well. No washing machine available.

4

Jessica

21 juil. 2024

·

A séjourné 1 nuit

Our stay here was shortly after a hurricane and there was No Internet, No Hot Water, No Elevator and our TV was broken. Older property in NW Houston, dark parking lot and people hanging around in the lot. The only thing that was good was the girl at the front desk.

6

Edward

29 janv. 2025

·

A séjourné 1 nuit

Ice machine not working. Hot water is just warm at the highest level. Water flow ia very slow in general. Breakfast is a good continental breakfast.

8

Ben

21 juil. 2024

·

A séjourné 1 nuit

Nice property, and clean hot water was out when we checked in but considering a hurricane had just come through a week or so earlier glad that was all that was wrong

4

Susan

31 mai 2025

·

A séjourné 4 nuits

Elevator broke while there. Floor leading into elevator is peeled up causing tripping hazard. Old worn down property

2

Juke

29 oct. 2024

·

A séjourné 1 nuit

Paid over 100 bucks and did not have hot water at all. The front desk lady told me a guy was there fixing it and it be done in about 30 mins. That was at 8pm… I left at 730am still no hot water. I need to be contacted by the GM name AJ ASAP

8

Charles

22 juil. 2024

·

A séjourné 3 nuits

Only thing we didn’t like about the stay was we had to take cold showers at night and hot showers in the morning they say it was like that due to the latest hurricane

6

Alma

10 juin 2024

·

A séjourné 3 nuits

The bedding had stains on it and looked very worn out. The elevator jerked horribly when it stopped at the 3rd floor. Needs better upkeep

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est mitigée : de nombreux clients ont trouvé les chambres propres, mais d'autres ont signalé de fortes odeurs, des moquettes humides, un ménage oublié et, occasionnellement, la présence de parasites.

Avis de voyageur à ce sujet

2

Ceasar

11 juin 2023

·

A séjourné 1 nuit

I’m not usually one to give bad reviews. Usually skip out on leaving bad reviews anywhere. But simply doing this for the fact that both my wife and I and fleas land on us. We had our daughter in the room with us as well. Room 114. We only had to stay due to a power outage but as soon as we had power restored in the middle of the night we left.

10

Courtney

26 avr. 2025

·

A séjourné 1 nuit

I've stayed a few times and this location never disappoints. The room smelled so good and was very clean. There was no additional cost or hold on my card once I arrived. Other hotels after booking tell you there is a hold they have to place that was not the case here and that is important. Thank you for a great stay again.

2

Raul

25 sept. 2025

·

A séjourné 2 nuits

Room was uncomfortable. Wet carpet, mold in bathroom, toilet did not flush properly, door lock was not working, TV did not work. Breakfast was nonexistent, bread and cereal was only thing served. Elevator was out of order. Shower head was terrible, water pressure was terrible.

8

Rebecca

10 juil. 2025

·

A séjourné 1 nuit

Older hotel but freshly painted, clean, quiet, with friendly and accommodating staff. Breakfast included protein, fruit, and cereal.

2

Javier

30 juin 2025

·

A séjourné 3 nuits

Bed bugs

8

Michael

20 août 2025

·

A séjourné 1 nuit

We stayed one night because we lost power at home. He beds are comfortable and the place is clean. The service was good. This is the second time i stayed here and had problems with the tv both times though. And the A/C cooled but it took all night to get comfortable while in bed though. For the price, it was good stay

2

Ryan

8 janv. 2024

·

A séjourné 1 nuit

The lobby was beautiful. We received our room and decided to inspect the sheets before unloading our luggage and there was hair and blood on the sheets Moved to a room on the third floor where we had to run in and leave because we where running late for the party we where in town for to come back at 1am and find a broken door jam. Broken lock the tv did not work and worst of all roaches in the bathroom and in the kitchen area. It was too late to move rooms again and where told when we moved the first time there whre no other rooms available if that one did not work out. Talked to the front desk lady and was told they where sorry for the inconvenience but due to having booked theough a third party there was nothing they could do to resolve this issue.

4

Zulema

1 juin 2025

·

A séjourné 5 nuits

The room had a bad smell and when we requested to be moved we were denied.The room was not clean and for the area the hotel is in we figured we would be getting a nice room but it was not a good stay:

6

cedric

24 juin 2024

·

A séjourné 1 nuit

The room had a bad smell. It was a sour and mildew smell. The carpet was damp and sticky like something had previously leaked on it. The smell gave me a migraine that I couldn’t get rid of till today. I would have requested to move but I had driven 5 and half hours to Houston. I was tried. I booked the hotel through Expedia and the front desk host informed me during check out, that this was the last room.

4

stefanie

26 déc. 2024

·

A séjourné 3 nuits

The room was dirty, smelled like cigarettes,the floor was sticky, uncomfortable pillows poor WiFi,chipped shower but the staff was friendly

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses avec des lits confortables, mais le décor est démodé et l'entretien varie. Les clients signalent des problèmes récurrents dans les chambres, tels que la climatisation lente ou bruyante, des téléviseurs et une connexion Wi-Fi défaillants, des murs fins ou du bruit de la route, et des problèmes occasionnels de serrure de porte.

Avis de voyageur à ce sujet

6

melodie

26 janv. 2025

·

A séjourné 2 nuits

This hotel needs repairs and maintenance. The front desk, Grace, was kind, helpful, and welcoming. We were able to buy drinks at check in from a small frig, very convenient. The elevator floor is all torn up and the carts are about to fall apart. The hallways are clean and smelled good. We could hear lots of road noise in our room from the freeway. The cold handle on our faucet leaked and ran accross our counter. I could see caulk from where they tried to fix it. Wi-fi wasnt working.

6

Kimberly

18 avr. 2025

·

A séjourné 1 nuit

The staff was incredibly kind. It definitely needs some updating and TLC. The shower barely had a water stream.

10

Gary

3 mars 2024

·

A séjourné 1 nuit

I stayed one night to attend a funeral it the hopes of it being a nice place. When I arrived for check in the staff was very friendly and I could tell from the outside appearance that the inside would be just as nice. The room was very comfortable and spacious.

8

Rebecca

10 juil. 2025

·

A séjourné 1 nuit

Older hotel but freshly painted, clean, quiet, with friendly and accommodating staff. Breakfast included protein, fruit, and cereal.

4

Nopparat

23 mai 2025

·

A séjourné 1 nuit

Front desk person is rude (the one in the evening is nice but the one in the morning is rude and lazy) TV didn’t work so we have to tell the front desk person and she came to fix it (the nice lady) WiFi was not working the next day

8

Michael

20 août 2025

·

A séjourné 1 nuit

We stayed one night because we lost power at home. He beds are comfortable and the place is clean. The service was good. This is the second time i stayed here and had problems with the tv both times though. And the A/C cooled but it took all night to get comfortable while in bed though. For the price, it was good stay

8

Roxy

22 mars 2025

·

A séjourné 1 nuit

Last minute family trip on a budget. This hotel was perfect. Smelt clean when we walked in, we were greeted right away, breakfast was good, beds were comfy, rooms were comfortable. Toilet could have been higher it was low to ground. But everything was great!

4

Kevin

26 mai 2024

·

A séjourné 1 nuit

Pictures online make property look much newer and nicer than it is. The rooms do seem very clean and are a good size. Seems to have been some water damage in the bathroom at some point that was poorly repaired.

6

ELIZABETH

11 févr. 2024

·

A séjourné 1 nuit

The staff was great, the room was well kept and nice for the price. The bed was hard and pillows terrible for us old folks, but just an opinion. However, the satellite tv didnt work in the room and the wifi was out in the entire hotel. Normally we depend on our cell then but the hotel is in a dry spot and only one bar.

6

Marie

30 nov. 2024

·

A séjourné 1 nuit

It was okay? Use less scented laundry detergent, scent made one of the group sick and he was unable to sleep on the bed because of it. He slept on the couch with a blanket we brought from home. Also beds weren't that great. Walls were REALLY thin.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : de nombreuses critiques font l'éloge du personnel aimable et conciliant, mais d'autres font état d'interactions impolies ou non professionnelles, d'un enregistrement lent ou problématique et d'une mauvaise résolution des problèmes.

Avis de voyageur à ce sujet

10

Sekou

2 févr. 2025

·

A séjourné 2 nuits

Upon arrival needed upgrade ms tiffaney made it happen quickly and efficiently. Ms grace check us in with a warm smile and saw that our weekend stay was pleasant and hospitable. Thank god for individuals like them may they blessed

2

Laura

14 févr. 2024

·

A séjourné 1 nuit

The original room I was assigned to was already occupied; the person's belongings were scattered about the room. Fortunately, the other guest was away, or it could have been terribly awkward or even dangerous. The front desk assigned me to another room but were unapologetic for the error. The next morning, when I let the manager know what had happened, he was also unapologetic. I got the impression this happens often and not considered a big deal. Simply not acceptable.

10

Tammy

28 janv. 2023

·

A séjourné 1 nuit

Quick check in. Tiffany was very kind and helpful.

10

Roberta

28 mai 2025

·

A séjourné 2 nuits

All front desk very friendly

2

Hannah

9 juin 2025

·

A séjourné 4 nuits

There was a miscommunication and the hotel thought I left even though I was booked and all of my things were in my rom. Instead of calling me they went to my room, removed all of my belongings, went though my stuff and stole prescription medication from me. The woman at the front desk admitted to going through my things but saw no this as no problem. The staff is garbage.

10

Rachel

14 août 2025

·

A séjourné 2 nuits

The staff was great.Everybody was super.Nice breakfast was super yummy.

2

Carmen

5 févr. 2025

·

A séjourné 2 nuits

I was very disappointed with the customer service. The front desk agent,Grace, was rude, unfriendly, and unprofessional from the moment I arrived. Instead of providing a welcoming experience, she was dismissive and unhelpful. What shocked me most was when Grace told me not to trust Expedia because they lie to their customers.. Regardless of her personal opinions, this is an incredibly unprofessional statement for a hotel representative to make. Unfortunately, I cannot recommend this location.

10

Patricia

27 mars 2025

·

A séjourné 1 nuit

Grace who checked us in when we arrived was so helpful and caring - She is an asset to this location. We were grateful for the wonderful towels - clean room - comfy bed - thank you!!

2

Melanie

19 févr. 2023

·

A séjourné 2 nuits

Took forever to check in. Lady was clearly sick coughing and acting drugged. First room- big space in door and didn't lock so they switched us to another room. Microwave and that area dirty. Breakfast area dirty- out of coffee, spoons, etc. will never stay there again.

6

Terri

27 mai 2025

·

A séjourné 1 nuit

Don't expect any kind of friendly greeting when checking in. It was like a bother to the staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique par rapport aux principales routes et aux restaurants à proximité, plusieurs clients le décrivant comme bon ou calme. Certains notent que le quartier semble moins sûr ou attrayant la nuit.

Avis de voyageur à ce sujet

8

Frances

10 mars 2025

·

A séjourné 4 nuits

The property was quiet and well maintained

8

Kelli

16 juin 2023

·

A séjourné 1 nuit

The hotel and room were very clean. Front desk staff was friendly. The location is convenient to restaurants and stores if you're driving, but probably not terribly safe for walking. It's right off of a major road. The hotel needs updating - there was wear and tear on the room, but it was clean.

8

Courtney

7 sept. 2023

·

A séjourné 2 nuits

A favorite of mine in a good location and the cleanliness of the property is excellent.

10

Lokey

14 mars 2025

·

A séjourné 2 nuits

Love the area

4

Jessica

21 juil. 2024

·

A séjourné 1 nuit

Our stay here was shortly after a hurricane and there was No Internet, No Hot Water, No Elevator and our TV was broken. Older property in NW Houston, dark parking lot and people hanging around in the lot. The only thing that was good was the girl at the front desk.

8

Paige

6 avr. 2025

·

A séjourné 1 nuit

It was good. I just felt like it was not in a good area however Grace made me feel comfortable. It was fine. And she was great

10

Clayton

13 avr. 2025

·

A séjourné 1 nuit

It was clean and a good location.

8

Candace

23 févr. 2024

·

A séjourné 2 nuits

Nice place for a short stay. Very convenient for a variety of food options and the staff was very helpful and friendly. Would stay again!

10

Jimmy

30 déc. 2023

·

A séjourné 2 nuits

The stay was awesome. This hotel is the best hotel I’ve stayed in, clean, friendly and close to everything. Price was great.

10

Romanie

4 févr. 2025

·

A séjourné 2 nuits

Please see my other reviews. We extended for many additional nights. Excellent location. Don’t waste your money on higher price locations. It’s not with it. This location is spot on for everything

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est irrégulier : certains clients l'ont apprécié ou l'ont trouvé adéquat, tandis que d'autres ont constaté des choix limités ou mal approvisionnés, des articles froids ou des problèmes de timing/d'approvisionnement.

Avis de voyageur à ce sujet

10

Nita

26 déc. 2022

·

A séjourné 1 nuit

Check in was easy. Room was very comfortable and roomy. Breakfast was awesome.

2

Raul

25 sept. 2025

·

A séjourné 2 nuits

Room was uncomfortable. Wet carpet, mold in bathroom, toilet did not flush properly, door lock was not working, TV did not work. Breakfast was nonexistent, bread and cereal was only thing served. Elevator was out of order. Shower head was terrible, water pressure was terrible.

8

Rebecca

10 juil. 2025

·

A séjourné 1 nuit

Older hotel but freshly painted, clean, quiet, with friendly and accommodating staff. Breakfast included protein, fruit, and cereal.

10

Rachel

14 août 2025

·

A séjourné 2 nuits

The staff was great.Everybody was super.Nice breakfast was super yummy.

8

Roxy

22 mars 2025

·

A séjourné 1 nuit

Last minute family trip on a budget. This hotel was perfect. Smelt clean when we walked in, we were greeted right away, breakfast was good, beds were comfy, rooms were comfortable. Toilet could have been higher it was low to ground. But everything was great!

6

Carlean

29 mars 2025

·

A séjourné 2 nuits

Breakfast was not the best for continental; however, overall cost was affordable so I guess you get what you pay for. There also seemed to be a lot of activity during the late evening and night. Possibly women for hire in the area 😳

8

Venkata

23 mai 2023

·

A séjourné 2 nuits

Breakfast is not at all good.

8

Garth

9 déc. 2022

·

A séjourné 2 nuits

Property is a little older, but still in pretty good condition. Room was roomy, clean and comfortable. Good value. Only negative is the breakfast. Almost everything was empty, including coffee, at 8:20. No one around refilling anything. So go early if you want breakfast.

6

Pamela

18 juil. 2023

·

A séjourné 2 nuits

It was ok, clean… front desk wasn’t too Friendly or nice but she accommodated us for early check in, which was great! We did kill 2 cockroaches in the room on our first night … not good… breakfast started at 7 , should be earlier a lot of events start early… it wasn’t too great, eggs were cold😬 … will look for other place next time…

10

David

3 juil. 2024

·

A séjourné 4 nuits

Good selection of breakfast foods

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	73 $US
février	72 $US
mai	118 $US
juin	82 $US
octobre	72 $US
novembre	74 $US
décembre	70 $US

di	lu	ma	me	je	ve	sa
1 $72	2 $74	3 $75	4 $76	5 $76	6 $101	7 $109
8 $73	9 $72	10 $72	11 $72	12 $72	13 $93	14 $98
15 $72	16 $77	17 $72	18 $76	19 $72	20 $98	21 $93
22 $72	23 $72	24 $72	25 $73	26 $76	27 $93	28 $93
29 $72	30 $72

Comfort Suites Houston NW - Vintage Park

Prix pour Comfort Suites Houston NW - Vintage Park

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite, 1 très grand lit, non-fumeurs

Suite, 1 très grand lit et 1 canapé-lit, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 2 grands lits, non-fumeurs

Suite, plusieurs lits, accessible aux personnes à mobilité réduite, non-fumeurs

Suite, 1 très grand lit, accessible aux personnes à mobilité réduite, non-fumeurs

Avis des voyageurs sur Comfort Suites Houston NW - Vintage Park

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $75	21 $77	22 $85	23 $122	24 $122
25 $72	26 $73	27 $73	28 $73	29 $73	30 $97	31 $97