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Courtyard Houston Westchase

68 $US

/nuit

Moyenne pour octobre

Courtyard Houston Westchase - Image 1

Courtyard Houston Westchase - Chambre

Courtyard Houston Westchase - Chambre

Courtyard Houston Westchase - Réception

Courtyard Houston Westchase - Piscine

Prix pour Courtyard Houston Westchase

Sélectionnez les dates pour voir les prix et les disponibilités

68 $US

/nuit

Moyenne pour octobre

Prix moyens mensuels

À Courtyard Houston Westchase, les prix par nuit s'élèvent en moyenne à 67 $US pendant le mois le moins cher (décembre) et à 110 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.

Prix moyen par nuit à Courtyard Houston Westchase selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	69 $US
février	74 $US
mars	105 $US
avril	89 $US
mai	93 $US
juin	110 $US
juillet	81 $US
août	74 $US
septembre	80 $US
octobre	68 $US
novembre	69 $US
décembre	67 $US

Le plus cher : juin (env. 110 $US)

Le moins cher : décembre (env. 67 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez ég...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment une piscine extérieure et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une télévision dans l'espace commun. Pour rejoindre les attractions à proximité de l'hébergement, grimpez à bord de la navette gratuite qui vous conduit dans un rayon de 3.0 miles.

Services de l'établissement

Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Houston, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 117 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Les gourmands apprécieront les saveurs généreuses de The Bistro, un bistrot qui abrite un bar / salon pétillant. Si vous avez un petit creux, vous trouverez aussi sur place un café. Un petit déjeuner préparé sur commande est servi en semaine de 06 h 30 à 09 h 30 et le week-end de 07 h 00 à 10 h 00 (en supplément).

Chambres

Avec un ameublement personnalisé, les 153 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. Votre chambre est équipée d'un lit avec surmatelas préparé avec de la literie de qualité supérieure. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain semi-ouverte avec un ensemble douche/baignoire est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.

Emplacement

En choisissant Courtyard by Marriott Houston Westchase, vous profiterez d'un séjour à Houston (Westchase), à 1 min en voiture de Westheimer Road et à 6 minutes de Memorial City Mall (centre commercial). Cet hôtel se trouve à 16,3 km de Rice University et à 19,2 km de MD Anderson Cancer Center.

À proximité

Westheimer Road(0.1 miles)
Quartier commerçant de Harwin Drive(2.1 miles)
Memorial City Mall (centre commercial)(3.5 miles)
Richmond Avenue(3.6 miles)
Town and Country Village (centre commercial)(3.6 miles)
West Houston Medical Center(3.6 miles)
Hôpital Memorial Hermann Memorial City Medical Center(3.6 miles)
Lakeside Country Club(3.7 miles)
Centre commercial CityCentre(4 miles)
Centre commercial Sharpstown(4.1 miles)
Salle de spectacles Arena Theater(4.2 miles)
Houston Christian University(4.4 miles)
Hôpital Memorial Hermann Southwest(4.5 miles)
Houston Country Club(4.8 miles)
The Galleria(4.9 miles)
Aéroport de Houston William P. Hobby (HOU)(29.4 miles)
Aéroport de Houston George Bush Intercontinental (IAH)(34.5 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Nettoyage à sec
Salle de banquet

Emplacement

9975 Westheimer Road, George Bush Park/Eldridge, Houston, Texas, États-Unis d’Amérique

Westheimer Road (0.1 miles)

Quartier commerçant de Harwin Drive (2.1 miles)

Memorial City Mall (centre commercial) (3.5 miles)

Richmond Avenue (3.6 miles)

Town and Country Village (centre commercial) (3.6 miles)

West Houston Medical Center (3.6 miles)

Plus d'informations sur l'emplacement

Options de chambre

3

Chambre, 1 très grand lit et 1 canapé-lit

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 3

290 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

4

Suite, 1 très grand lit et 1 canapé-lit

Détails de la chambre

1 Très Grand Lit Double

et

1 Canapé-Lit

Couchages 4

355 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

3

Chambre, 2 lits doubles

Détails de la chambre

2 Lits Doubles

Couchages 4

365 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Avis des voyageurs sur Courtyard Houston Westchase

7.9

Bien

Basé sur 1 160 avis vérifiés

Qui séjourne ici ?

Affaires

29%

Couples

27%

Familles

23%

Groupes

10%

Solo

7%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Courtyard Houston Westchase, les récents commentaires brossent un tableau mitigé : les clients apprécient souvent le personnel sympathique, les lits confortables et l'emplacement pratique à proximité de Kroger et de restaurants, tandis que des problèmes d'entretien récurrents et des espaces datés peuvent parfois gâcher l'expérience globale.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Courtyard Houston Westchase, les récents commentaires brossent un tableau mitigé : les clients apprécient souvent le personnel sympathique, les lits confortables et l'emplacement pratique à proximité de Kroger et de restaurants, tandis que des problèmes d'entretien récurrents et des espaces datés peuvent parfois gâcher l'expérience globale.

Beaucoup mentionnent des ascenseurs souvent en panne, un parking payant avec barrière inattendu, ainsi que des fermetures ou des problèmes de propreté concernant la piscine, le jacuzzi et la salle de sport. Les commentaires sur la propreté sont mitigés, avec des signalements d'odeurs ou de parasites aux côtés de nombreux commentaires positifs sur la propreté des chambres. Les chambres sont usées et certaines présentent des problèmes d'AC, de plomberie, de télévision ou de carte d'accès, ainsi que des problèmes occasionnels de Wi-Fi, bien que les lits soient généralement confortables. Dans l'ensemble, attendez-vous à un séjour pratique et économique avec un personnel agréable, mais un entretien inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les ascenseurs sont souvent hors service. Un parking avec barrière est disponible moyennant un supplément quotidien, et plusieurs clients ont noté une piscine ou un jacuzzi fermés/sales, une salle de sport limitée et des pannes occasionnelles de machine à glaçons ; un Starbucks/bistro sur place est également mentionné.

Avis de voyageur à ce sujet

8

Alexander

18 août 2025

·

A séjourné 1 nuit

This hotel has gated parking that's accessed with your door keycard for $10 fee that's taken from your key deposit

This hotel has gated parking that's accessed with your door keycard for $10 fee that's taken from your key deposit

4

Juanita

17 févr. 2025

·

A séjourné 1 nuit

Elevator doesn’t work ever!

Elevator doesn’t work ever!

10

Elizabeth

9 déc. 2022

·

A séjourné 2 nuits

Gated parking

Gated parking

4

Allan

28 févr. 2023

·

A séjourné 1 nuit

It’s disheartening to select a specific hotel and specific location for its amenities only to find that the pool and hot tub were closed and under construction. It’s also misleading to post pictures of a fully stocked gym only to find five treadmills with no bench and two to three pairs of dumbbells.

It’s disheartening to select a specific hotel and specific location for its amenities only to find that the pool and hot tub were closed and under construction. It’s also misleading to post pictures of a fully stocked gym only to find five treadmills with no bench and two to three pairs of dumbbells.

4

Steve

9 déc. 2024

·

A séjourné 2 nuits

First, the advertisement was misleading and false The description of the property said it has a pool and Jacuzzi, but what they don’t tell you is that it doesn’t work and they’re getting rid of it. Secondly, the wallpaper had so much chemicals on it, you could only tell the original design in one corner of the wallpaper The sliding door was barred shut The bed was OK, but the TV was on the fritz and started with a good screen and then quickly went to a digitized scatter screen The concierge told me that they would give me a discount because of the hot tub not working, which was one reason I chose that hotel But I came to find out he did not. Upon leaving, I mentioned that to The girl at the desk and she gave me a four dollar a day discount How exciting

First, the advertisement was misleading and false The description of the property said it has a pool and Jacuzzi, but what they don’t tell you is that it doesn’t work and they’re getting rid of it. Secondly, the wallpaper had so much chemicals on it, you could only tell the original design in one corner of the wallpaper The sliding door was barred shut The bed was OK, but the TV was on the fritz and started with a good screen and then quickly went to a digitized scatter screen The concierge told me that they would give me a discount because of the hot tub not working, which was one reason I chose that hotel But I came to find out he did not. Upon leaving, I mentioned that to The girl at the desk and she gave me a four dollar a day discount How exciting

6

Claudia

24 févr. 2025

·

A séjourné 2 nuits

Friendly staff! Elevators were down - very inconvenient with luggage to use stairs. Elevators were down all weekend.

Friendly staff! Elevators were down - very inconvenient with luggage to use stairs. Elevators were down all weekend.

8

Christian

5 sept. 2023

·

A séjourné 9 nuits

Good rooms, very nice fenced parking, small fridge and the entry to the room a bit tight between the bed and the desk furniture. The gym needed a lot of attention. More free weights, a bench and some mats at least. The pool area was nice but the jacuzzi thing was dirty and the area was fenced off.

Good rooms, very nice fenced parking, small fridge and the entry to the room a bit tight between the bed and the desk furniture. The gym needed a lot of attention. More free weights, a bench and some mats at least. The pool area was nice but the jacuzzi thing was dirty and the area was fenced off.

6

Loralee

6 févr. 2025

·

A séjourné 1 nuit

The toilet in my room wouldn’t flush with the handle (had to lift the tank lid) The nightstand between the beds was all chewed up @ the corners (like an animal had been knawing at it) The ice machine did not work.

The toilet in my room wouldn’t flush with the handle (had to lift the tank lid) The nightstand between the beds was all chewed up @ the corners (like an animal had been knawing at it) The ice machine did not work.

8

Ray

31 juil. 2025

·

A séjourné 2 nuits

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

6

Axel

7 mars 2025

·

A séjourné 1 nuit

Broken Elevator

Broken Elevator

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés, beaucoup louant la propreté des chambres, mais des signalements récurrents d'odeurs de moisi ou d'urine, de parasites (cafards/fourmis) et d'un service de ménage inégal.

Avis de voyageur à ce sujet

8

Rekha

11 nov. 2025

·

A séjourné 1 nuit

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

6

Fady

3 août 2025

·

A séjourné 7 nuits

Dirty and bad smell

Dirty and bad smell

10

Michael

11 juil. 2025

·

A séjourné 2 nuits

The stay was good. Clean rooms friendly front desk clerks

The stay was good. Clean rooms friendly front desk clerks

4

Brandie

30 juin 2024

·

A séjourné 1 nuit

The room smelt like mold and the hallways smelt like urine. But the staff was was very helpful

The room smelt like mold and the hallways smelt like urine. But the staff was was very helpful

2

Sobin

30 juin 2025

·

A séjourné 1 nuit

Staff were nice but the room was not clean, big cockroach in the rest room and kids got scared

Staff were nice but the room was not clean, big cockroach in the rest room and kids got scared

6

martha

25 sept. 2025

·

A séjourné 2 nuits

Room was overall clean but came back to room 2nd night to find 2 large cockroaches crawling on floor. Explanation was they had just exterminated . Moved us to another room.

Room was overall clean but came back to room 2nd night to find 2 large cockroaches crawling on floor. Explanation was they had just exterminated . Moved us to another room.

2

Latricia

26 juin 2024

·

A séjourné 1 nuit

Mold in rooms just horrible

Mold in rooms just horrible

6

Min-Min

16 avr. 2025

·

A séjourné 3 nuits

We like this hotel because it provides a gated parking lot and is within walking distance to a local Kroger. We don’t like this hotel because I found bugs hidden under the wasted towels in the bathroom. The room is not exactly very clean.

We like this hotel because it provides a gated parking lot and is within walking distance to a local Kroger. We don’t like this hotel because I found bugs hidden under the wasted towels in the bathroom. The room is not exactly very clean.

2

Waiel

10 août 2024

·

A séjourné 1 nuit

So dirty, the sheets had pee stains, the toilet was stained & had dried pee stains on the sides and not cleaned. i told the front desk and they didn't even solve it until midnight even though i checked in at 3pm. i had to tell them a second time until they finally send someone. they gave me new sheets but didn't even take the old ones off & put the new ones on. My husband had to put the sheets on and the person who came to the room just wiped the toilet with a rag, they didn't actually clean all the pee on the outside of the toilet that was dripping on the outside. they couldn’t compensate me or do anything to help, a new room wasn't offered either. it was very disappointing.

So dirty, the sheets had pee stains, the toilet was stained & had dried pee stains on the sides and not cleaned. i told the front desk and they didn't even solve it until midnight even though i checked in at 3pm. i had to tell them a second time until they finally send someone. they gave me new sheets but didn't even take the old ones off & put the new ones on. My husband had to put the sheets on and the person who came to the room just wiped the toilet with a rag, they didn't actually clean all the pee on the outside of the toilet that was dripping on the outside. they couldn’t compensate me or do anything to help, a new room wasn't offered either. it was very disappointing.

4

Nicole

29 mars 2025

·

A séjourné 4 nuits

We were given one of the worst rooms on the property - too many access points for a family, large gap under the door which could allow the roaches, mosquitoes and other bugs easy access to the room. The bathroom was old, dingy and dirty. The remodel was like putting lipstick on a pig. I do not recommend this hotel, especially if you bundle your hotel in a package.

We were given one of the worst rooms on the property - too many access points for a family, large gap under the door which could allow the roaches, mosquitoes and other bugs easy access to the room. The bathroom was old, dingy and dirty. The remodel was like putting lipstick on a pig. I do not recommend this hotel, especially if you bundle your hotel in a package.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont généralement confortables, mais les chambres semblent démodées avec des problèmes d'entretien récurrents (AC, toilettes, télévision, serrures de porte) et des bruits occasionnels provenant de murs fins. Certaines chambres ne disposent pas de micro-ondes et la fiabilité du Wi-Fi est inégale.

Avis de voyageur à ce sujet

6

Jose A

8 août 2023

·

A séjourné 1 nuit

The A/C in the rooms doesn’t work properly

The A/C in the rooms doesn’t work properly

6

Navin

3 janv. 2025

·

A séjourné 1 nuit

This ok place to stay. Building is old with some renovation.

This ok place to stay. Building is old with some renovation.

2

Tammi

12 mai 2025

·

A séjourné 1 nuit

When we arrived, we were informed the elevator was broken. They accommodated us on the 2nd floor. Thankfully, we were not traveling with anyone that could not climb the stairs, so this was not that big of a deal- it happens. The most dissatisfying portion was that when we got to the 2nd floor, it was noticeably warm in the hallways. This should have been a clue because it was almost as warm in our room. Despite trying to adjust the temperature, it never got below 78 degrees in our room. The AC was clearly not working, and the room was relying on the fan blowing only. Didn't sleep well because of how warm it was. Was just ready to leave in the morning. Thankfully, we had only planned for one night stay as could not have stayed a second night like that

When we arrived, we were informed the elevator was broken. They accommodated us on the 2nd floor. Thankfully, we were not traveling with anyone that could not climb the stairs, so this was not that big of a deal- it happens. The most dissatisfying portion was that when we got to the 2nd floor, it was noticeably warm in the hallways. This should have been a clue because it was almost as warm in our room. Despite trying to adjust the temperature, it never got below 78 degrees in our room. The AC was clearly not working, and the room was relying on the fan blowing only. Didn't sleep well because of how warm it was. Was just ready to leave in the morning. Thankfully, we had only planned for one night stay as could not have stayed a second night like that

6

Michael

4 août 2025

·

A séjourné 2 nuits

Room had an odor upon arrival, toilet was unappealing due to hard water stains inside. Shower water was not hot, (Luke warm at best). The TV had volume issues, sometimes no sound, to blasting loud in the middle of watching. Parking gate only worked on one side, and elevator stopped working, and were on the top floor. The staff was very helpful though, and made adjustments to offset issues.

Room had an odor upon arrival, toilet was unappealing due to hard water stains inside. Shower water was not hot, (Luke warm at best). The TV had volume issues, sometimes no sound, to blasting loud in the middle of watching. Parking gate only worked on one side, and elevator stopped working, and were on the top floor. The staff was very helpful though, and made adjustments to offset issues.

8

Joreaner

18 oct. 2023

·

A séjourné 1 nuit

Very nice hotel. Major disappointment was the WiFi did not work.

Very nice hotel. Major disappointment was the WiFi did not work.

8

Christopher

10 juin 2024

·

A séjourné 1 nuit

Its a great stay i was just shocked to see no microwaves in the room i had to go to the lobby to warm my food. That was a little inconvenient

Its a great stay i was just shocked to see no microwaves in the room i had to go to the lobby to warm my food. That was a little inconvenient

8

Curt

7 janv. 2025

·

A séjourné 1 nuit

The room was freezing when I got in. It took two hours to warm it up.

The room was freezing when I got in. It took two hours to warm it up.

6

irfanulla

31 déc. 2024

·

A séjourné 2 nuits

Beds were comfy, room was clean. Comfortable stay. Location was good. Property looked little dated.

Beds were comfy, room was clean. Comfortable stay. Location was good. Property looked little dated.

8

Kyndra

14 févr. 2025

·

A séjourné 3 nuits

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

8

Linda

15 avr. 2025

·

A séjourné 1 nuit

Comfortable rooms, bedding; had small refrig.

Comfortable rooms, bedding; had small refrig.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est irrégulier : de nombreux clients apprécient le personnel sympathique et serviable, tandis que d'autres font état d'interactions impolies, d'un enregistrement lent ou problématique, et d'un suivi inégal des demandes.

Avis de voyageur à ce sujet

8

Rekha

11 nov. 2025

·

A séjourné 1 nuit

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

Great place. Was very clean and was perfect for our stay!! Staff were very helpful and kind.

2

Erica

5 oct. 2025

·

A séjourné 2 nuits

My friend and I had a terrible stay. When we arrived very late at night and tired we were hit with a very strong gas smell. We were concerned and asked the front desk host and he laughed it off like it was normal. We slept with out balcony door open scared it would be an explosion.

My friend and I had a terrible stay. When we arrived very late at night and tired we were hit with a very strong gas smell. We were concerned and asked the front desk host and he laughed it off like it was normal. We slept with out balcony door open scared it would be an explosion.

8

Med

1 août 2025

·

A séjourné 1 nuit

The service was poor when we arrived. He was not friendly at all. No greeting. No instructions of where the elevator, wifi, pool or gym locations.

The service was poor when we arrived. He was not friendly at all. No greeting. No instructions of where the elevator, wifi, pool or gym locations.

8

Margaret

3 juil. 2025

·

A séjourné 2 nuits

No one was to be found when I arrived and another group waiting to check in informed me that their check in system was down. Once someone finally came back to the front desk, I inquired about how long something like this typically takes and they had no answer. My son and I waited almost an hour and a half to check into our room. When we received a room key, we went up the the second floor to the assigned room and noticed a bag of trash sitting next to the door. I tried the key and handle several times and the sensor kept flashing red. My son and I trekked back to the front desk to ask them to reset the key and the gentleman who helped us seemed very inconvenienced. We were assigned to a different room where a giant cockroach on the ceiling greeted us. Otherwise, the room was decently clean and the pool was nice. Besides the evening staff, everyone else over the next two days was very kind and helpful.

No one was to be found when I arrived and another group waiting to check in informed me that their check in system was down. Once someone finally came back to the front desk, I inquired about how long something like this typically takes and they had no answer. My son and I waited almost an hour and a half to check into our room. When we received a room key, we went up the the second floor to the assigned room and noticed a bag of trash sitting next to the door. I tried the key and handle several times and the sensor kept flashing red. My son and I trekked back to the front desk to ask them to reset the key and the gentleman who helped us seemed very inconvenienced. We were assigned to a different room where a giant cockroach on the ceiling greeted us. Otherwise, the room was decently clean and the pool was nice. Besides the evening staff, everyone else over the next two days was very kind and helpful.

8

Linda

19 oct. 2025

·

A séjourné 1 nuit

When we checked in, we were given a room that was not clean. We went up and waited patiently we were not rude. When the lady came out we said thank you, Gracias. Nothing was said to us, then they come back and knocked on the door and acted like we’re gonna have to leave the room. they may say they didn’t but they did. and we were just wondering why the attitude was that we did something wrong….I know mistakes can be made, but it was not handled well at all

When we checked in, we were given a room that was not clean. We went up and waited patiently we were not rude. When the lady came out we said thank you, Gracias. Nothing was said to us, then they come back and knocked on the door and acted like we’re gonna have to leave the room. they may say they didn’t but they did. and we were just wondering why the attitude was that we did something wrong….I know mistakes can be made, but it was not handled well at all

10

Cordelia

22 sept. 2025

·

A séjourné 1 nuit

Last minute trip and decided to stay here. Front desk was very friendly and explained everything. Once she realized my room was on the side that the door wasn't working she changed our room to the other side of the hotel so I wouldn't have to go all the way around which I really appreciated. There is a 6.50 charge for parking which is fine BUT, I wasn't told there would be 2 separate charges for incidentals and 10.00 for parking, When the $10 charge came through at almost midnight I called front desk and the clerk at that time had no idea why I was charged. The next morning at check out I brought it up and I'm assuming a manager explained there are 2 separate charges which is fine but I wish I would've been made aware so I wouldn't have freaked out that my card was being charged twice. My thinking was it wouldve been taken out of the incidentals since I wasn't told there was a separate charge and it didnt get taken out at check in.

Last minute trip and decided to stay here. Front desk was very friendly and explained everything. Once she realized my room was on the side that the door wasn't working she changed our room to the other side of the hotel so I wouldn't have to go all the way around which I really appreciated. There is a 6.50 charge for parking which is fine BUT, I wasn't told there would be 2 separate charges for incidentals and 10.00 for parking, When the $10 charge came through at almost midnight I called front desk and the clerk at that time had no idea why I was charged. The next morning at check out I brought it up and I'm assuming a manager explained there are 2 separate charges which is fine but I wish I would've been made aware so I wouldn't have freaked out that my card was being charged twice. My thinking was it wouldve been taken out of the incidentals since I wasn't told there was a separate charge and it didnt get taken out at check in.

2

Emily

1 juil. 2024

·

A séjourné 1 nuit

I recently had an extremely disappointing experience at this Marriott hotel. Upon check-in, the manager displayed an appalling lack of professionalism. She was on her phone, clearly disinterested in assisting me, and when I tried to address a concern, she began yelling at me in front of another family checking in. This public display of rudeness was not only humiliating but completely unacceptable for a hospitality establishment. The situation escalated when I inquired about a late checkout. Instead of handling my request politely, the manager yelled at me, threatening to charge my card extra fees. Her tone and aggression were shocking, and she even screamed in front of other customers that I am never allowed at any Marriott hotel again. This behavior is beyond unprofessional and reflects very poorly on the Marriott brand. I have never encountered such rude and hostile treatment from hotel staff. The manager’s actions were uncalled for and left me feeling upset and disrespected. I expect much better from Marriott and will be reconsidering my loyalty to this hotel chain in the future.

I recently had an extremely disappointing experience at this Marriott hotel. Upon check-in, the manager displayed an appalling lack of professionalism. She was on her phone, clearly disinterested in assisting me, and when I tried to address a concern, she began yelling at me in front of another family checking in. This public display of rudeness was not only humiliating but completely unacceptable for a hospitality establishment. The situation escalated when I inquired about a late checkout. Instead of handling my request politely, the manager yelled at me, threatening to charge my card extra fees. Her tone and aggression were shocking, and she even screamed in front of other customers that I am never allowed at any Marriott hotel again. This behavior is beyond unprofessional and reflects very poorly on the Marriott brand. I have never encountered such rude and hostile treatment from hotel staff. The manager’s actions were uncalled for and left me feeling upset and disrespected. I expect much better from Marriott and will be reconsidering my loyalty to this hotel chain in the future.

6

Victor

3 oct. 2025

·

A séjourné 1 nuit

The front office manager "Mrs Pies" is an absolute rude woman, we arrived to the hotel an hour before check in and I we wanted to know where the restrooms were and she interrupted my question with a " Check in is at 3" high voice if could cancel my booking at that moment ive would it done it. She was being rude to every guest that entered the building. The hotel is clean but old, the elevator wants to move before the door closes, the ice machines on one side of the building do not work, the ac was really loud. Would not recomend and would not stay again.

The front office manager "Mrs Pies" is an absolute rude woman, we arrived to the hotel an hour before check in and I we wanted to know where the restrooms were and she interrupted my question with a " Check in is at 3" high voice if could cancel my booking at that moment ive would it done it. She was being rude to every guest that entered the building. The hotel is clean but old, the elevator wants to move before the door closes, the ice machines on one side of the building do not work, the ac was really loud. Would not recomend and would not stay again.

2

Mehmet S

28 sept. 2024

·

A séjourné 2 nuits

Front desk person Ashley was horribly rude and extremely annoying. We hated her!

Front desk person Ashley was horribly rude and extremely annoying. We hated her!

2

Clare

11 mars 2025

·

A séjourné 2 nuits

We didn’t even have a room key! We were given no warning before our stay and I even called to confirm our stay. Their WHOLE system was down and we had to be escorted to our room anytime we wanted to get in it was a nightmare try to go anywhere. We couldn’t park inside the locked gate because we didn’t have access without the keycards and it was so unsafe! We had to wait for staff constantly without access to our room. No key card for 2 days and we were in town to show at the rodeo so no time to rebook anything. We need compensation for this.

We didn’t even have a room key! We were given no warning before our stay and I even called to confirm our stay. Their WHOLE system was down and we had to be escorted to our room anytime we wanted to get in it was a nightmare try to go anywhere. We couldn’t park inside the locked gate because we didn’t have access without the keycards and it was so unsafe! We had to wait for staff constantly without access to our room. No key card for 2 days and we were in town to show at the rodeo so no time to rebook anything. We need compensation for this.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à Westchase, à côté d'un Kroger et à proximité de restaurants ; plusieurs clients ont apprécié la possibilité de s'y rendre à pied. Certains ont mentionné que la zone environnante pouvait sembler louche à certains moments, mais le parking avec barrière les a aidés à se sentir plus en sécurité.

Avis de voyageur à ce sujet

8

Rajib

27 mai 2025

·

A séjourné 2 nuits

Kroger just across from the property. Lots of dining options within 10 minutes walking distance.

Kroger just across from the property. Lots of dining options within 10 minutes walking distance.

8

Tamara

19 avr. 2025

·

A séjourné 2 nuits

Location is ducked off being Kroger. But after finding, this hotel was a nice stay. It is located near several restaurants and places needed for my stay. I would definitely stay again and recommend.

Location is ducked off being Kroger. But after finding, this hotel was a nice stay. It is located near several restaurants and places needed for my stay. I would definitely stay again and recommend.

8

Darrell

28 févr. 2025

·

A séjourné 1 nuit

It was quiet and nice. Lots of restaurant nearby

It was quiet and nice. Lots of restaurant nearby

10

Terra

28 févr. 2023

·

A séjourné 1 nuit

It is not located in the nicest part of town and there are lots of people walking around, but the parking is gated entry so I felt more safe. Staff was friendly. Elevator was jumpy and bumpy. Phone in room needs an update and the tv is a little small. Large towels but the toiletries need to be filled after check out, my body wash was almost empty. I didn't realize they have a bistro but no free breakfast, my own fault.

It is not located in the nicest part of town and there are lots of people walking around, but the parking is gated entry so I felt more safe. Staff was friendly. Elevator was jumpy and bumpy. Phone in room needs an update and the tv is a little small. Large towels but the toiletries need to be filled after check out, my body wash was almost empty. I didn't realize they have a bistro but no free breakfast, my own fault.

10

David

24 mai 2024

·

A séjourné 1 nuit

Property is in a major metro area and even has signs posted that warn of such and to be careful of your belongings. This is typical for most of Houston, just not ideal.

Property is in a major metro area and even has signs posted that warn of such and to be careful of your belongings. This is typical for most of Houston, just not ideal.

10

Hien

19 mars 2025

·

A séjourné 1 nuit

The staff are very friendly helpful and the best thing about the hotel is right next to a Kroger grocery store so you never far from getting items you need and just a block away from the beltway which takes you to everywhere in the city within 30 minutes or less

The staff are very friendly helpful and the best thing about the hotel is right next to a Kroger grocery store so you never far from getting items you need and just a block away from the beltway which takes you to everywhere in the city within 30 minutes or less

10

Regina

2 juil. 2024

·

A séjourné 1 nuit

The room was very clean and the staff was super friendly and helpful. This hotel is just in a bad location.

The room was very clean and the staff was super friendly and helpful. This hotel is just in a bad location.

8

Kyndra

14 févr. 2025

·

A séjourné 3 nuits

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

We spent the weekend here and it was a comfortable stay! It was conveniently next door to Krogers, which was walking distance. So many stores and restaurants close by. The staff was nice and pleasant upon arrival. The room was clean, and the sheets were clean! My only complaints about the stay: The fee to park everyday. Maybe this is a new thing but its ridiculous to pay to park, and its wasnt full or sold out so it was just an unnecessary expense in my opinion. The water pressure was so weak, im big on my shower time.. so that bothered me. No access to a microwave in the room. Although they had one in the lobby, it waa just an inconvenience. Overall it was a comfortable stay!

10

Janie

18 janv. 2025

·

A séjourné 1 nuit

Nice and quiet location.

Nice and quiet location.

8

Ray

31 juil. 2025

·

A séjourné 2 nuits

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

Property needs updating. It’s a nice location for eating out near the property. Staff are very friendly and helpful. Be aware that this property has a hidden charge for parking which is Ridiculous.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas de petit-déjeuner gratuit ; plusieurs clients ont utilisé le Starbucks/bistro sur place et l'ont trouvé pratique, bien que le bar fût parfois fermé. Les commentaires sur la nourriture étaient globalement positifs mais limités.

Avis de voyageur à ce sujet

6

Maryam

18 août 2025

·

A séjourné 1 nuit

The hotel was okay for the price (about $6 in advance for parking). Beds were fairly comfortable, but no breakfast was included. Decent stay overall.

The hotel was okay for the price (about $6 in advance for parking). Beds were fairly comfortable, but no breakfast was included. Decent stay overall.

10

Stephanie

20 oct. 2023

·

A séjourné 1 nuit

Beds were comfortable. Loved having Starbucks available in the hotel. Staff was friendly.

Beds were comfortable. Loved having Starbucks available in the hotel. Staff was friendly.

8

ruben

3 août 2025

·

A séjourné 1 nuit

Elevators were out of service bar area was closed on a Saturday building next door was sketchy pulled into parking lot around 1am couple outside arguing

Elevators were out of service bar area was closed on a Saturday building next door was sketchy pulled into parking lot around 1am couple outside arguing

8

ANTONY CHAOYI

29 oct. 2023

·

A séjourné 1 nuit

Next to Kroger grocery store so it's very convenient if you need something.

Next to Kroger grocery store so it's very convenient if you need something.

10

MUTHUVINAYAGAM

30 juil. 2023

·

A séjourné 2 nuits

Great location next to Kroger for any purchase and needs. Close to Galleria Mall and lots of eateries. Clean and well maintained rooms.

Great location next to Kroger for any purchase and needs. Close to Galleria Mall and lots of eateries. Clean and well maintained rooms.

10

Tracey

16 mars 2023

·

A séjourné 1 nuit

The service was great. The chef Thelma was amazing! She was great, and the food was better.

The service was great. The chef Thelma was amazing! She was great, and the food was better.

10

gloria

22 juil. 2024

·

A séjourné 1 nuit

My stay was comfortable I enjoyed it plus there’s a Starbucks inside I didn’t have to leave the property. I will stay again.

My stay was comfortable I enjoyed it plus there’s a Starbucks inside I didn’t have to leave the property. I will stay again.

10

Donna

14 nov. 2023

·

A séjourné 1 nuit

It was perfect. I wish I had more time to spend there. The pool looked inviting. I wish the Bistro wasn’t so expensive.

It was perfect. I wish I had more time to spend there. The pool looked inviting. I wish the Bistro wasn’t so expensive.

8

Wendi

29 oct. 2023

·

A séjourné 3 nuits

The bartender was great. The front desk staff was great , very friendly.

The bartender was great. The front desk staff was great , very friendly.

10

Jennifer

20 juin 2024

·

A séjourné 1 nuit

I was pleasantly surprised with how clean and spacious the rooms are. Staff was very friendly and it was very convenient to grab a coffee and sandwich in their Starbucks. Great area as well.

I was pleasantly surprised with how clean and spacious the rooms are. Staff was very friendly and it was very convenient to grab a coffee and sandwich in their Starbucks. Great area as well.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Danita

il y a 2 semaines

·

A séjourné 1 nuit

Good

Good

10

Marcela

il y a 3 semaines

·

A séjourné 1 nuit

Friendly staff very professional hotel room was nice and clean

Friendly staff very professional hotel room was nice and clean

8

Jarret

29 sept. 2026

·

A séjourné 2 nuits

Always reliable and cost efficient.

Always reliable and cost efficient.

6

Ameria

15 sept. 2026

·

A séjourné 1 nuit

Shower pressure was very low and water did not get hot. Rooms were small.

Shower pressure was very low and water did not get hot. Rooms were small.

10

rob

9 sept. 2026

·

A séjourné 1 nuit

The parking lot has security gates around it which is good, but one of the gates is kept locked and they don't have a sign on there, which would be helpful.

The parking lot has security gates around it which is good, but one of the gates is kept locked and they don't have a sign on there, which would be helpful.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 05:30

Avant 12:00

Dépôt de garantie

USD 150 per accommodation on arrival.

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