Extended Stay America Suites - Houston - Galleria - Uptown

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There was absolutely nothing in the kitchen to cook with, not even a spoon or fork. The room was clean and dust free because I always do a countertop test, and pull back the sheets and smell the sheets and towels. The bathroom was clean as well, however, the caulking job was horendous. The flooring butting up against the tub was bad. The toilet worked well and the shower worked well. The only thing that was a bummer was that there was a roach in the bathroom. A real downer. They need to do a fumingation for sure, especially on the ground floor. Next time I will remember to always ask for a 2nd floor room in any hotel.

Nobody in front always out of office , Rooms are Old also kitchen, bad old odor, just Bad, tub all scratch off

Checked in around 130am after a long day of flying to come into a room that was dirty and there were COCKROACHES that crawled out from under the fridge. The entire hotel is dirty and multiple things are broken throughout. I checked right back out and requested a refund but I booked through a 3rd party and they said I have to go through them and they have to reach the hotel to get confirmation but can’t get through to anyone. Very disappointed

The room had cockroaches when I got in it