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Staybridge Suites Houston - Willowbrook by IHG

100 $US

/nuit

Moyenne pour septembre

Staybridge Suites Houston - Willowbrook by IHG - Image 1

Staybridge Suites Houston - Willowbrook by IHG - Chambre

Staybridge Suites Houston - Willowbrook by IHG - Chambre

Staybridge Suites Houston - Willowbrook by IHG - Piscine

Staybridge Suites Houston - Willowbrook by IHG - Restaurant

Sélectionnez les dates pour voir les prix et les disponibilités

100 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Staybridge Suites Houston - Willowbrook by IHG, les prix par nuit s'élèvent en moyenne à 81 $US pendant le mois le moins cher (juillet) et à 129 $US pendant le mois le plus cher (novembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Staybridge Suites Houston - Willowbrook by IHG selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	119 $US
février	82 $US
mars	91 $US
avril	89 $US
mai	91 $US
juin	92 $US
juillet	81 $US
août	95 $US
septembre	100 $US
octobre	94 $US
novembre	129 $US
décembre	114 $US

Le plus cher : novembre (env. 129 $US)

Le moins cher : juillet (env. 81 $US)

À propos de cet établissement

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un centre de fitness et une piscine extérieure en saison. Parmi les équipements et services offerts par cet hôtel vous trouvez égalemen...

Équipements

Profitez des nombreuses infrastructures de loisirs proposées par l'hébergement et qui incluent notamment un centre de fitness et une piscine extérieure en saison. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une cheminée dans le hall.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service d'arrivée express. Si vous devez organiser une réunion à Houston, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 41 mètres carrés et comprenant un espace de conférence et une salle de réunion. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Lors de votre séjour dans cet hôtel, vous pourrez prendre vos repas dans votre chambre grâce au service d'étage (horaires limités). Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée les jours sélectionnés. Un petit déjeuner buffet gratuit est servi en semaine de 06 h 30 à 09 h 30 et le week-end de 07 h 30 à 10 h 30.

Chambres

Passez un séjour comme il se doit dans une des 114 chambres de l'hébergement et profitez des nombreux équipements à votre disposition, notamment une cuisine avec un grand réfrigérateur/congélateur et une plaque de cuisson. Votre lit avec surmatelas est préparé avec de la literie de qualité supérieure. De plus toutes les chambres sont équipées d'un canapé-lit de grande taille. Un accès au réseau Internet Wi-Fi et câblé est offert gratuitement. De plus, une télévision LCD 42 cm avec chaînes par satellite est à votre disposition pour des moments de divertissement. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Staybridge Suites Houston Willowbrook by IHG à Houston, vous serez à moins de 5 minutes en voiture de Sam Houston Race Park (hippodrome) et de Centre commercial Willowbrook. Cet hôtel se trouve à 4,5 km de Hôpital Houston Methodist Willowbrook et à 8,8 km de Traders Village (marché aux puces).

À proximité

Sam Houston Race Park (hippodrome)(1 miles)
Centre commercial Willowbrook(2.7 miles)
Mountasia Houston(2.8 miles)
Aérodrome(3 miles)
Hôpital Houston Methodist Willowbrook(3.1 miles)
Stone Moves Indoor Rock Climbing(3.2 miles)
Cypress Fairbanks Medical Center(3.5 miles)
Bowlero Willowbrook(3.7 miles)
Alliance Medical Center(3.7 miles)
Parc Matzke(4.1 miles)
Woodwind Lakes Dog Park(4.7 miles)
Parcours de golf de Jersey Meadow(5.1 miles)
CHI St. Luke's Health - Vintage Hospital(5.2 miles)
St. Luke's Hospital At The Vintage(5.2 miles)
Traders Village (marché aux puces)(5.5 miles)
Aéroport de Houston George Bush Intercontinental (IAH)(17.3 miles)
Aéroport de Houston William P. Hobby (HOU)(35.5 miles)

Parking
Piscine
Chambres non-fumeurs
Centre d'affaires
Ménage
Salle de banquet

Emplacement

10750 North Gessner Road, Houston, Texas, États-Unis d’Amérique

Sam Houston Race Park (hippodrome) (1 miles)

Centre commercial Willowbrook (2.7 miles)

Mountasia Houston (2.8 miles)

Aérodrome (3 miles)

Hôpital Houston Methodist Willowbrook (3.1 miles)

Stone Moves Indoor Rock Climbing (3.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

5

Suite, 2 chambres, cuisine (Business Lounge Access)

Détails de la chambre

1 Très Grand Lit Double

et

2 Grands Lits Doubles

Couchages 6

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

7

Suite Studio, cuisine

Détails de la chambre

1 Lit Simple

Couchages 2

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

8

Suite Studio, 1 grand lit, cuisine

Détails de la chambre

1 Grand Lit Double

Couchages 4

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

5

Suite, 1 chambre, baignoire accessible aux personnes à mobilité réduite (Mobility, Accessible Tub)

Détails de la chambre

1 Grand Lit Double

Couchages 2

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

8

Suite, 1 chambre, cuisine

Détails de la chambre

1 Très Grand Lit Double

Couchages 4

Salle à manger séparée

Climatisation

Chauffage

Wi-Fi (gratuit)

Avis des voyageurs

8.2

Très bien

Basé sur 387 avis vérifiés

Qui séjourne ici ?

Affaires

64%

Couples

8%

Familles

21%

Groupes

2%

Solo

3%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les récents avis concernant le Staybridge Suites Houston - Willowbrook by IHG, les clients louent systématiquement l'amabilité de l'équipe de la réception, mais signalent des problèmes généralisés d'entretien et de propreté, notamment la présence d'insectes, des odeurs désagréables et des équipements défectueux, ainsi que des expériences mitigées concernant le petit-déjeuner et la disponibilité des installations.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les récents avis concernant le Staybridge Suites Houston - Willowbrook by IHG, les clients louent systématiquement l'amabilité de l'équipe de la réception, mais signalent des problèmes généralisés d'entretien et de propreté, notamment la présence d'insectes, des odeurs désagréables et des équipements défectueux, ainsi que des expériences mitigées concernant le petit-déjeuner et la disponibilité des installations.

Plusieurs avis mentionnent des cafards, des moquettes sales et des odeurs de moisi ou de marijuana, le service de ménage étant décrit comme minimal ou irrégulier. Plusieurs installations, telles que la piscine et la laverie, étaient hors service ou mal entretenues lors de certains séjours. L'emplacement et le personnel reçoivent fréquemment des compliments, tandis que la qualité des chambres et le Wi-Fi sont inégaux. Attendez-vous à un service aimable mais un entretien inégal.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine était hors service lors de certains séjours, et les machines à laver étaient souvent en panne ou mal ventilées. Les commentaires concernant le parking sont mitigés, et plusieurs clients ont apprécié l'étang et l'espace extérieur.

Avis de voyageur à ce sujet

6

Yue

3 juin 2024

·

A séjourné 2 nuits

Carpet is a little dirty and smelled, washer and dryers didn’t work.

Carpet is a little dirty and smelled, washer and dryers didn’t work.

6

Indira

25 déc. 2023

·

A séjourné 3 nuits

Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping

Liked: plenty of parking, friendly staff, pool, ducks around the property Didn’t like: no safety box, no cameras on the hall, found 1 roach at bathroom. Someone broke in on our room when we went downstairs for breakfast or while we were sleeping

8

Lois

7 mai 2023

·

A séjourné 1 nuit

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

10

Meredith

24 avr. 2023

·

A séjourné 3 nuits

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

6

Helen

1 août 2025

·

A séjourné 7 nuits

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

6

TeQuila

26 avr. 2024

·

A séjourné 1 nuit

The staff was great the parking was terrible.

The staff was great the parking was terrible.

8

Darlene

20 juin 2023

·

A séjourné 2 nuits

Nothing was unique about the property.

Nothing was unique about the property.

6

Linda

13 sept. 2024

·

A séjourné 2 nuits

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

6

Alejandro

3 juil. 2025

·

A séjourné 12 nuits

The pool was out of service for our entire 10 day stay kids really disappointed

The pool was out of service for our entire 10 day stay kids really disappointed

6

Farahnaaz

31 mai 2023

·

A séjourné 2 nuits

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les problèmes de propreté reviennent souvent dans les avis, avec de nombreux signalements de cafards et d'autres parasites, de moquettes tachées ou sales, et de fortes odeurs (moisi, urine, marijuana). Le service de ménage est décrit comme minimal ou irrégulier, et certains espaces communs comme les ascenseurs semblaient sales.

Avis de voyageur à ce sujet

2

lorena

23 juin 2024

·

A séjourné 1 nuit

There were cockroaches on the drapes and kitchen. Funky smell throughout the building

There were cockroaches on the drapes and kitchen. Funky smell throughout the building

2

STEPHEN

29 août 2025

·

A séjourné 2 nuits

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems

Switched rooms three times. 1st room ac did not work. Staff very friendly and helpful. 2nd and third rooms had bad roach problems

6

Helen

1 août 2025

·

A séjourné 7 nuits

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

2

Frank

30 août 2024

·

A séjourné 1 nuit

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

2

Dewayne

1 nov. 2024

·

A séjourné 1 nuit

This place is dirty and has bed bugs on the bed

This place is dirty and has bed bugs on the bed

4

Jeremy

28 avr. 2025

·

A séjourné 4 nuits

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

2

Ashanti

7 août 2025

·

A séjourné 7 nuits

Don’t ever stay there! Roach motel! And wouldn’t even refund my money. I would not recommend!!! I killed 6 roaches in one night!

Don’t ever stay there! Roach motel! And wouldn’t even refund my money. I would not recommend!!! I killed 6 roaches in one night!

6

Amanda

11 sept. 2024

·

A séjourné 1 nuit

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

6

Yolanda

8 juil. 2025

·

A séjourné 3 nuits

Very happy that pets are welcomed at a reasonable rate. Breakfast was good. Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?) Extremely noisy at night; sounds of running feet throughout the night on upper floor. Smell of urine and marijuana throughout the floor.

Very happy that pets are welcomed at a reasonable rate. Breakfast was good. Carpet on 2nd floor is in dire need of replacement. Curtains in room and wall behind couch had stains; chocolate; blood(?) Extremely noisy at night; sounds of running feet throughout the night on upper floor. Smell of urine and marijuana throughout the floor.

6

Farahnaaz

31 mai 2023

·

A séjourné 2 nuits

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les suites offrent un bon espace et un aménagement cuisine, mais de nombreuses chambres semblent démodées et présentent des problèmes d'entretien (climatisation, plomberie, équipements) et des odeurs notables. Le bruit a été constaté lors de certains séjours, et la fiabilité du Wi-Fi était médiocre pour certains clients.

Avis de voyageur à ce sujet

6

N

26 janv. 2024

·

A séjourné 5 nuits

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

6

Johnny O Atkins,

9 juil. 2024

·

A séjourné 5 nuits

This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.

This property was conveniently located for the places we needed to visit. The first room assigned to us was infested with roaches, and the manager put us in another room on a different floor with the same setup - king bed and two queen beds. We learned once Saturday hit that there is no room cleaning services on the weekend. However, the front desk arranged for a set of sheets to be delivered and we put them on ourselves. Overall, the suite we had plenty of room for a family of five and friends to visit. The decor needs to be cleaned and/or updated.

10

Frankie

18 juin 2023

·

A séjourné 5 nuits

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

8

Joshua

22 juil. 2025

·

A séjourné 2 nuits

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

6

Karla

22 févr. 2023

·

A séjourné 4 nuits

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

6

David

26 févr. 2023

·

A séjourné 3 nuits

The wifi was horrible. I was within 4 feet of wifi antenna and could bearly get 2 bars. Had 1 BR suite and asked to be away from elevator - we were assigned the closed door to elevator (Rm 228). We arrived at 5:00 PM and room not ready. We checked in at 8:00, much later than the original listed time of 3:00 PM check-in.

The wifi was horrible. I was within 4 feet of wifi antenna and could bearly get 2 bars. Had 1 BR suite and asked to be away from elevator - we were assigned the closed door to elevator (Rm 228). We arrived at 5:00 PM and room not ready. We checked in at 8:00, much later than the original listed time of 3:00 PM check-in.

8

Richard

10 juil. 2025

·

A séjourné 1 nuit

Property was nice. Shower curtain was a foot too short and hung too high. There was a musty smell in hallway and room.

Property was nice. Shower curtain was a foot too short and hung too high. There was a musty smell in hallway and room.

6

Tonya

30 mai 2023

·

A séjourné 1 nuit

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

4

Jeremy

28 avr. 2025

·

A séjourné 4 nuits

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back

4

Christina

7 avr. 2025

·

A séjourné 1 nuit

Stay was not so great. We travel alot for baseball and this was by far the worst stay. I used the restroom and there was hair on the walls of the restroom. Shower pipes didn’t work without screeching the whole time. We unloaded our stuff from the car to enter on the side of the hotel and the keypad didn’t work. Once we finally got in the building we went up the stairs with our stuff and our key didn’t work to the room. We had to go back down to the lobby.

Stay was not so great. We travel alot for baseball and this was by far the worst stay. I used the restroom and there was hair on the walls of the restroom. Shower pipes didn’t work without screeching the whole time. We unloaded our stuff from the car to enter on the side of the hotel and the keypad didn’t work. Once we finally got in the building we went up the stairs with our stuff and our key didn’t work to the room. We had to go back down to the lobby.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est fréquemment salué comme courtois et attentionné, plusieurs membres du personnel étant cités en exemple. Certains clients ont signalé un service de réception lent ou peu réactif, des coups à la porte trop tôt de la part du service de ménage, ou une aide limitée pour résoudre les problèmes et obtenir des remboursements.

Avis de voyageur à ce sujet

8

Lois

7 mai 2023

·

A séjourné 1 nuit

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

10

Darrell

29 janv. 2023

·

A séjourné 1 nuit

Clean well managed. Manager, Mark was professional, caring and courteous.

Clean well managed. Manager, Mark was professional, caring and courteous.

6

N

26 janv. 2024

·

A séjourné 5 nuits

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

10

Mary

31 août 2024

·

A séjourné 1 nuit

Hotel staff were friendly and courteous!

Hotel staff were friendly and courteous!

6

Caren

23 août 2025

·

A séjourné 10 nuits

The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.

The staff. Mark and Mason were awesome. Very accommodating and if there were any issues, they took the proper steps to resolve them in a timely manner. They were actually the best thing about this hotel and my stay.

10

Kendriea

6 avr. 2025

·

A séjourné 1 nuit

To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.

To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.

8

Anna

20 mars 2025

·

A séjourné 1 nuit

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

8

Joshua

22 juil. 2025

·

A séjourné 2 nuits

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

8

Diane

11 juin 2023

·

A séjourné 1 nuit

Marc, the front desk person, was awesome. He did everything to make my stay pleasant. The first room I was given had no light bulbs for lamps and tub drain was gross. He moved me to another room and was much better. He was so nice.

Marc, the front desk person, was awesome. He did everything to make my stay pleasant. The first room I was given had no light bulbs for lamps and tub drain was gross. He moved me to another room and was much better. He was so nice.

2

Frank

30 août 2024

·

A séjourné 1 nuit

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

DO NOT STAY. we checked in late and went up into the room. As soon as we walked into our room we saw roaches. saw five within the 1st two mins. Told the front staff about this and they would not do anything to help. We asked for our money back but was told that we had to go through hotels.com to do this. So we left and went to looked another place. Hotels.com told us that there was nothing they could do and the Hotel told us they could not refund our money because we used Hotels.com.. so basically dont expect Hotels.com to help you out any if you run into a situation with the place your staying.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est pratique pour se rendre à l'aéroport, au centre commercial et aux principales routes, avec un cadre calme au bord d'un étang, souligné par plusieurs personnes. Quelques clients ont mentionné une activité policière ou la présence de résidents de longue durée créant une atmosphère anxiogène.

Avis de voyageur à ce sujet

2

Joan M

16 févr. 2025

·

A séjourné 1 nuit

Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.

Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.

10

Meredith

24 avr. 2023

·

A séjourné 3 nuits

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

It's such a tranquil setting! My room overlooked a pond and the large grassy courtyard in the back. It was nice to just sit outside and watch hawks,ducks herons, and a slew of other birds visit the grasslands. My room was beautiful! And everyone who works here were terrific! In fact, when I get ready to relocate to the area, I'm going to look into staying here until I find the right apartment! And it's close to everything!

8

Anna

20 mars 2025

·

A séjourné 1 nuit

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.

8

Joshua

22 juil. 2025

·

A séjourné 2 nuits

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

Staff was excellent. Good location out of the busy areas. Building itself is nice but the rooms need some updates, bathroom in particular. I'll never understand why hotels dont just put walk in/stand in showers. Geez who is trying to take a bath in a small tub at a hotel? Maybe im the oddball i dont know. Anyways loved the staff who were really nice, especially the younger gentleman and overall I would stay there again if in the area.

4

michael

21 févr. 2023

·

A séjourné 3 nuits

They authorized 2 separate credit card for the cost of our entire stay and incidentals without our knowledge. I don’t mind one authorization but 2 is uncalled for. The property is older and dingy. The staff was friendly and the breakfast staff was working very hard every morning. It seems like there are quite a few people living there and they are out early evening and morning. The police were there evicting some one the first morning we were there so that was awkward. Honestly we would have left and stayed somewhere else if we hadn’t already had 1000.00 held to cover our stay at this place. We will never stay at a location with this hotel chain again.

They authorized 2 separate credit card for the cost of our entire stay and incidentals without our knowledge. I don’t mind one authorization but 2 is uncalled for. The property is older and dingy. The staff was friendly and the breakfast staff was working very hard every morning. It seems like there are quite a few people living there and they are out early evening and morning. The police were there evicting some one the first morning we were there so that was awkward. Honestly we would have left and stayed somewhere else if we hadn’t already had 1000.00 held to cover our stay at this place. We will never stay at a location with this hotel chain again.

6

Karla

22 févr. 2023

·

A séjourné 4 nuits

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

Very friendly staff. Room was stuffy and had a pet odor to it. There were some individuals staying at the property that seemed a little sketchy.

10

SHABANA MARY

15 nov. 2024

·

A séjourné 2 nuits

I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .

I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .

6

Amanda

11 sept. 2024

·

A séjourné 1 nuit

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

The property to convenient main road. Upon entering the room I was greeted by dead roaches on the floor. In the morning there was a roach crawling on the sink near the restroom.

10

Kelly

1 janv. 2025

·

A séjourné 1 nuit

Quiet Professional and friendly staff

Quiet Professional and friendly staff

6

Linda

13 sept. 2024

·

A séjourné 2 nuits

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

Weve stayed here a couple times over the last 4 or 5 years due to being dog friendly when we left for bad storms like the hurricaine that just passed. It was always pretty clean and kept up and the bonus is they have a small pond with a gravel track next door to walk your pet. This time it is noticeably run down compared to past conditions. Therecare stains all over on the carpets and there is a noticeable soft spot by the A/c in the double room we booked. Our 2nd room this trip had fleas in it butbthey quickly got us another room and apologized. I did not hold it against them as being pet friendly, you'd have to expect it is possible at some point people dont keep their pets taken care of to the same extent we do. The staff is very friendly and seems to be working genually to keep things in the best shape they can. The outside looks fantastic, but inside they need some maintenance over the whole place. The people would be the only reason i might return again if needed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés : plusieurs clients l'ont trouvé bon ou très bon, tandis que d'autres ont signalé une qualité médiocre, des articles non renouvelés ou un petit-déjeuner inattendu et indisponible un jour. Les efforts du personnel du petit-déjeuner ont été appréciés par certains.

Avis de voyageur à ce sujet

2

Tomoyuki

18 août 2023

·

A séjourné 1 nuit

Breakfast is terrible compared to other StayBridge hotels. The last time I stayed there, I thought it was on the lower level of StayBridge, but I could still put up with it. This time, however. I was there at 7:30 AM, central time, and the food, only scrambled eggs and fries, drinks were out of order and unavailable, plus the food tasted funny. I think anyone who stayed at this hotel noticed this anomaly and had the same impression.　I think the employees were probably aware of this unusual situation, but were either unable to handle it or were waiting for the time to pass. I would have asked for a refund, but I only stayed one day and was busy, so I will stay away from this hotel on my next trip to the Houston area!　By the way, I am a customer who only stays at StayBridge hotels. It's a shame because the other StayBridge's are usually good.

Breakfast is terrible compared to other StayBridge hotels. The last time I stayed there, I thought it was on the lower level of StayBridge, but I could still put up with it. This time, however. I was there at 7:30 AM, central time, and the food, only scrambled eggs and fries, drinks were out of order and unavailable, plus the food tasted funny. I think anyone who stayed at this hotel noticed this anomaly and had the same impression.　I think the employees were probably aware of this unusual situation, but were either unable to handle it or were waiting for the time to pass. I would have asked for a refund, but I only stayed one day and was busy, so I will stay away from this hotel on my next trip to the Houston area!　By the way, I am a customer who only stays at StayBridge hotels. It's a shame because the other StayBridge's are usually good.

8

Lois

7 mai 2023

·

A séjourné 1 nuit

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

Waited a long time to check in. Tried using the phone, no one answered. Same with checkout. No one came. Ran out of cups for drinks. Waited and waited for more. Just used coffee cups. Juice ran out early. Lots of trash in elevators.

6

N

26 janv. 2024

·

A séjourné 5 nuits

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

Not amazing - you get what you pay for. Furniture & carpet a little tired in places. Clean enough. Breakfast was standard for American hotels (although why do they have single-use polystyrene plates and plastic disposable cutlery?). Service was good though - staff were helpful.

10

Frankie

18 juin 2023

·

A séjourné 5 nuits

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

This was a one bedroom suite with kitchen and had 2 queen beds. The air conditioner in the bedroom did not work and could not be repaired during our 5 night stay. We had to go purchase a couple of fans to be comfortable in the bedroom. We did not get any kind of reimbursement because of this and we were told the room we were in was used for corporate use. Other than that, the hotel was awesome and we will stay here again. Your staff was top notch and that made our stay enjoyable. The staff who does the cooking were on theark with the food. Everything was perfect.

6

Helen

1 août 2025

·

A séjourné 7 nuits

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

Bugs in the room, had to go buy bug spray to get rid of them. No proper venting for the dryers so it is like a sauna while you wait for your laundry. Most of the washers and dryers were broken. Pool was unusable due to parts not in for the first four days we were there. Maid service was minimal, the floors never got swept, carpets didn’t get vacuumed at all and we were there for seven days. Food was great every day and the staff were pleasant.

10

Robert

25 juin 2023

·

A séjourné 1 nuit

Excellent staff. Very good breakfast

Excellent staff. Very good breakfast

6

Tonya

30 mai 2023

·

A séjourné 1 nuit

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

Our room had definitely been smoked in. Overall it was clean & the breakfast was nice.

4

SANTHOSH

13 juil. 2024

·

A séjourné 2 nuits

Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.

Breakfast was not provided on second day of our stay with out any notice, that disturbed our schedule significantly.

8

Rosa

20 déc. 2023

·

A séjourné 3 nuits

Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.

Good breakfast. We had a couple of issues with the rust in the water, and the staff changed us to another room. I Kow is a pet-friendly hotel, which I love, but it smells bad in some areas.

6

Farahnaaz

31 mai 2023

·

A séjourné 2 nuits

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Elevators were disgusting. Breakfast items were running out and not replenished. Floor hallways had strong marijuana odor.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

eric

21 juil. 2022

·

A séjourné 2 nuits

Hôtel convenable à part l'accueil assez désagréable nous sommes arrivés la nuit à cause du retard de l'avion 1h du matin,en passant nos cartes bleues elle nous a dit que ça ne passait pas sur un ton vraiment pas sympathique jusqu'à ce qu'elle essaie avec le code Pin évidemment tout fonctionné c'est le seul hôtel à nous avoir poser ce problème là heureusement le jour suivant les autres hôtes étaient bien plus sympathique par contre séjour de 2 nuits pas de ménage

Hôtel convenable à part l'accueil assez désagréable nous sommes arrivés la nuit à cause du retard de l'avion 1h du matin,en passant nos cartes bleues elle nous a dit que ça ne passait pas sur un ton vraiment pas sympathique jusqu'à ce qu'elle essaie avec le code Pin évidemment tout fonctionné c'est le seul hôtel à nous avoir poser ce problème là heureusement le jour suivant les autres hôtes étaient bien plus sympathique par contre séjour de 2 nuits pas de ménage

8

Manuel

23 juin 2026

·

A séjourné 7 nuits

Clean and easy going. Good breakfast and friendly staff

Clean and easy going. Good breakfast and friendly staff

4

Richad

17 juin 2026

·

A séjourné 5 nuits

Room was hot and smelled upon entry. A/C took several hours to cool rooms. Refrigerator not stable rocked until maintenance placed object under it. Toilet stopped up microwave kept blowing breaker lights in living room area worked sometimes then bugs were seen in bedroom and bathroom

Room was hot and smelled upon entry. A/C took several hours to cool rooms. Refrigerator not stable rocked until maintenance placed object under it. Toilet stopped up microwave kept blowing breaker lights in living room area worked sometimes then bugs were seen in bedroom and bathroom

10

Heleina

1 juin 2026

·

A séjourné 3 nuits

Absolutely loved the off leash area for our pups! Room was spacious for our family, and breakfast was great too!! The pool was closed for maintenance which wasn’t mentioned at check in so we got let down upon arriving at the pool in our swim suits 😞

Absolutely loved the off leash area for our pups! Room was spacious for our family, and breakfast was great too!! The pool was closed for maintenance which wasn’t mentioned at check in so we got let down upon arriving at the pool in our swim suits 😞

2

Juan

6 mai 2026

·

A séjourné 1 nuit

This hotel poses a serious health risk and should not be permitted to operate in its current condition. I urge Harris County to intervene immediately. The property is infested with cockroaches, as evidenced by the attached photo, and there is a pervasive urine odor throughout the premises. Additionally, the staff’s conduct is unprofessional and discourteous. It is deeply concerning that HotelsDotCom continues to list this establishment.

This hotel poses a serious health risk and should not be permitted to operate in its current condition. I urge Harris County to intervene immediately. The property is infested with cockroaches, as evidenced by the attached photo, and there is a pervasive urine odor throughout the premises. Additionally, the staff’s conduct is unprofessional and discourteous. It is deeply concerning that HotelsDotCom continues to list this establishment.

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Arrivée à partir de 15:00

Avant 12:00

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USD 15 per accommodation on arrival.

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septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $79	16 $79	17 $78	18 $80	19 $79
20 $78	21 $78	22 $79	23 $78	24 $79	25 $77	26 $77
27 $78	28 $79	29 $79	30 $77

octobre 2026

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