Best Western Pearland Inn

The ad said smoking/non smoking. My receipt reflected the same. When I got to the motel I requested a non smoking room. I was told that is not what I booked, I had booked a smoking room and they could not change the room because they were too booked. I looked on hotels.com and there was a non smoking room available. I pointed this out and was told I could book that non smoking room listed, but they would not give me a non smoking room and they would not refund me for the one I had already book. Worst customer service ever

The parking lot was very well-lit and safe for trailers.

every thing was good

It was a great stay

Yes, we are very satisfied