Name: SureStay Hotel by Best Western Rockdale
Address: 381 N Us Highway 77, Rockdale, Texas, United States of America, Rockdale, Texas, US
Price range: $67–$85 per night
Rating: 8

What guests think

At SureStay Hotel by Best Western Rockdale, many guests highlight clean, comfortable rooms and friendly staff, while others report inconsistent upkeep, including pests, musty odors, worn fixtures, and occasional noise from AC units or nearby traffic.

Breakfast is generally simple with limited variety, though a few guests found it acceptable. Facilities are basic; some mention a pool area with maintenance or availability issues and a lack of vending machines. Expect a straightforward budget stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities appear basic. Guests mention a pool area with availability or maintenance issues and note the absence of vending machines.

Related guest reviews

4

Katie

Jun 29, 2024

·

Stayed 2 nights

Very unimpressed. Had to ask front desk for a shower curtain and towels. Picked up bottle caps and cigarette butts by the pool. Breakfast was fruit loops and a few rotten apples. Would not recommend.

8

Dama

Jun 7, 2025

·

Stayed 2 nights

The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal. The overall experience was pleasant.

2

ANGEL

Apr 7, 2024

·

Stayed 1 night

False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.

6

Jozef

Apr 10, 2024

·

Stayed 1 night

There was a small pergola with a bench.

10

Donna

Aug 13, 2024

·

Stayed 1 night

Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.

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Cleanliness

Cleanliness feedback is mixed: many describe rooms as clean, while others report pests, musty odors, dirty carpets or bedding, and occasional housekeeping lapses.

Related guest reviews

10

Lynn

Jun 13, 2025

·

Stayed 1 night

Very clean and quiet

6

Cliff

Jul 29, 2025

·

Stayed 3 nights

The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.

10

Cierra

Oct 26, 2024

·

Stayed 2 nights

There was a dead cricket In the fold out bed when I first opened it up

10

Kayle

Sep 8, 2025

·

Stayed 1 night

Clean

10

Tiajuana

Oct 21, 2024

·

Stayed 2 nights

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.

2

Kevin

May 17, 2025

·

Stayed 1 night

There were multiple dead bugs in the restroom when we arrived. The room smelled musty as soon as we walked through the door. The worst of all was my wife felt something crawling on her head at night she reached for it and crushed a cockroach. So if you’re looking for a lovely night full of creepy crawlers then this is the place for you. Also the pillow that came with the cot had pee stains on it and reeked. Would not recommend this place to anyone and all should be aware of the horrible conditions this place is in.

10

Jacqueline

Mar 29, 2024

·

Stayed 1 night

The room was clean and everything was good.

2

James

May 17, 2024

·

Stayed 4 nights

Safety latch for door is broken room smells like mold blankets r cheap and not comfortable

10

David

Oct 27, 2024

·

Stayed 1 night

Room was clean and bed comfortable.

10

Steven

May 4, 2025

·

Stayed 2 nights

The room was clean and quite. The staff was great.

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Rooms

Rooms are basic, with some comfortable beds and working AC, but several reviews cite dated decor, loose or broken fixtures, TV problems, and moisture or noise from AC or traffic.

Related guest reviews

10

Joni

Dec 7, 2022

·

Stayed 1 night

Great hotel. Very nice and clean. The only bad thing was the hair dryer was from the 80s. And didnt dry my hair.

4

Hannah

Apr 17, 2023

·

Stayed 1 night

The rooms air stayed moist the whole time. Some of the hotel doors were needing repair and/or broken. The walls were paper thin.

4

Charles

Feb 21, 2023

·

Stayed 1 night

Apparently SURE STAY is the lowest quality offering in the BEST WESTERN portfolio. I don't expect BW to be very good, but the bed was so cheap...and tired...and saggy that a good nights sleep was impossible. In fact, about 3 AM I considered walking over to the next motel, renting a room, and coming back in the AM to get my stuff. Then I considered just loading up and leaving but I hate driving in the dark. So I sat up until daylight, went to breakfast and came back and packed up. Never again!

6

Suzanne

May 9, 2023

·

Stayed 1 night

This property is in need of updating. The faucet in the tub did not work properly. The water was very hot. Even with the control all the way on cold, it was still to hot. You could not stand under the shower. However, for one night it was okay.

8

Dama

Jun 7, 2025

·

Stayed 2 nights

The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal. The overall experience was pleasant.

2

ANGEL

Apr 7, 2024

·

Stayed 1 night

False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.

10

Mauverdyne

Oct 13, 2022

·

Stayed 1 night

Very nice overnight stay. Room small but efficiently arranged, even had a full length mirror also oversized room frig, micro. Small area by office with good selection for continental breakfast plus cereal, waffle maker, toaster, juice. Would definitely stay here again.

8

Camden

Jun 19, 2025

·

Stayed 2 nights

The room was a little old but that's expected for the country and the breakfast wasn't much and the operating hours was a little early for me but my main issue was with the second door lock being so loose that it could come off the door frame.

10

clayton

Jun 18, 2025

·

Stayed 1 night

Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep. Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.

10

Lisa

Mar 12, 2024

·

Stayed 1 night

Great price and nice room. The highway traffic was loud, but not didn’t prevent sleep.

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Service

Service is generally friendly and quick at check-in, though a few guests found staff unhelpful or unprofessional and raised ADA concerns.

Related guest reviews

6

Cliff

Jul 29, 2025

·

Stayed 3 nights

The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.

8

Zurulian

Jul 15, 2024

·

Stayed 1 night

No problems, staff was friendly and funny. No problems checking in or out.

10

Evan

Nov 6, 2023

·

Stayed 2 nights

Great room. Nice but firm bed (which I like). Great cable. Simple but good breakfast. Coke AC. At $75 a night it seemed like a great value. One hour from downtown Austin. Quick friendly check in.

10

Tiajuana

Oct 21, 2024

·

Stayed 2 nights

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.

4

david

Jul 29, 2023

·

Stayed 1 night

Lady at desk asked why we there. Stated that we were going to Snows for bbq. She said it’s not and you’ll be disappointed. You don’t say that to a customer. She ruined the entire stay at your motel for me.

8

Tracy

Apr 1, 2025

·

Stayed 1 night

It was clean quiet offered the standard amenities. Staff at desk friendly.

10

clayton

Jun 18, 2025

·

Stayed 1 night

Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep. Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.

10

Donna

Aug 13, 2024

·

Stayed 1 night

Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.

10

Steven

May 4, 2025

·

Stayed 2 nights

The room was clean and quite. The staff was great.

2

Texas

Sep 24, 2024

·

Stayed 2 nights

Staff has no clue about ADA laws

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AI-generated summary based on recent guest reviews

Location

Good for a pass-through stop near the highway, though some note traffic noise.

Related guest reviews

10

Evan

Nov 6, 2023

·

Stayed 2 nights

Great room. Nice but firm bed (which I like). Great cable. Simple but good breakfast. Coke AC. At $75 a night it seemed like a great value. One hour from downtown Austin. Quick friendly check in.

4

david

Jul 29, 2023

·

Stayed 1 night

Lady at desk asked why we there. Stated that we were going to Snows for bbq. She said it’s not and you’ll be disappointed. You don’t say that to a customer. She ruined the entire stay at your motel for me.

10

Donna

Aug 13, 2024

·

Stayed 1 night

Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.

10

Lisa

Mar 12, 2024

·

Stayed 1 night

Great price and nice room. The highway traffic was loud, but not didn’t prevent sleep.

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Dining

Breakfast is minimal and limited in variety, with mixed satisfaction and occasional issues like early hours or a malfunctioning waffle maker.

Related guest reviews

10

Gilberto

Mar 17, 2025

·

Stayed 2 nights

We came upon this place on a quick decision weekend trip and it turned out better than we expected. Everything and everyone was delightful! Clean, comfortable room, yummy breakfast and no issues.

6

Cliff

Jul 29, 2025

·

Stayed 3 nights

The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.

10

Evan

Nov 6, 2023

·

Stayed 2 nights

Great room. Nice but firm bed (which I like). Great cable. Simple but good breakfast. Coke AC. At $75 a night it seemed like a great value. One hour from downtown Austin. Quick friendly check in.

4

Katie

Jun 29, 2024

·

Stayed 2 nights

Very unimpressed. Had to ask front desk for a shower curtain and towels. Picked up bottle caps and cigarette butts by the pool. Breakfast was fruit loops and a few rotten apples. Would not recommend.

8

Dama

Jun 7, 2025

·

Stayed 2 nights

The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal. The overall experience was pleasant.

2

ANGEL

Apr 7, 2024

·

Stayed 1 night

False advertisement… No pool. TV not working. Breakfast “included” only had waffles, but waffle machine not working well. Disappointing.

8

candace

Oct 27, 2023

·

Stayed 1 night

Friendly staff, nice loby and rooms, adequate breakfast.

8

Camden

Jun 19, 2025

·

Stayed 2 nights

The room was a little old but that's expected for the country and the breakfast wasn't much and the operating hours was a little early for me but my main issue was with the second door lock being so loose that it could come off the door frame.

10

clayton

Jun 18, 2025

·

Stayed 1 night

Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep. Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.

10

Donna

Aug 13, 2024

·

Stayed 1 night

Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$66
February	$67
March	$67
April	$63
May	$72
June	$78
July	$68
August	$74
September	$66
October	$67
November	$79
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $69
20 $72	21 $79	22 $79	23 $79	24 $72	25 $67	26 $68
27 $72	28 $81	29 $79	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $73	2 $68	3 $68
4 $73	5 $78	6 $72	7 $74	8 $78	9 $67	10 $68
11 $78	12 $80	13 $74	14 $80	15 $81	16 $85	17 $85
18 $81	19 $80	20 $78	21 $81	22 $78	23 $75	24 $75
25 $80	26 $80	27 $80	28 $80	29 $80	30 $73	31 $72

SureStay Hotel by Best Western Rockdale

Prices for SureStay Hotel by Best Western Rockdale

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible

Guest reviews of SureStay Hotel by Best Western Rockdale

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

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FAQs about SureStay Hotel by Best Western Rockdale

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