Quality Inn Van Horn

Multiple reviews note the outdoor pool is closed or empty during stays, and ice machines are sometimes out of order. Parking is convenient, with spaces by room doors and room for trucks.

Feedback is mixed: while some rooms are reported clean, many guests cite poor housekeeping, dirty bathrooms/odors, and pests such as flies and occasional bed bugs.

Rooms are dated but functional with generally comfortable beds, and some have been recently renovated. Recurrent issues include ill-fitting doors/locks, drainage problems, and freeway noise in certain rooms.

Staff are often described as friendly and helpful. However, the virtual check-in kiosk frustrates many due to delays, communication issues, limited on-site assistance, and occasional professionalism concerns.

Right off I-10 and convenient for road trips and access to Guadalupe Mountains National Park. The tradeoff is noticeable highway noise and limited dining options nearby.

Many guests praise the free hot breakfast (eggs, sausage, waffles) and consider it good value. Others found the selection limited or inconsistent, with occasional timing or replenishment issues.