Name: Hampton Inn Wichita Falls Sikes Senter Mall
Address: 4217 Kemp Blvd, Wichita Falls, Texas, United States of America, Wichita Falls, Texas, US
Price range: $97–$234 per night
Rating: 8

What guests think

At Hampton Inn Wichita Falls Sikes Senter Mall, guests frequently praise the friendly, accommodating staff and convenient location near restaurants and shopping, while many also report recurring facility outages—especially the elevator—and closures of the pool and hot tub.

Rooms are generally comfortable but dated, with intermittent issues like noisy AC, limited water pressure, spotty Wi-Fi, and mini-fridges that act more like coolers. Cleanliness feedback is mixed: many find rooms tidy, yet others note worn carpets, musty odors, and occasional maintenance shortcomings. Breakfast is often described as good with decent variety, though a few guests found it bland or inconsistent. Expect friendly service and a convenient base, but check facility status before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator frequently out of service, and the pool and hot tub are often closed; several guests also encountered ongoing repairs and blocked areas. Amenities felt limited at times, with some equipment or machines out of order.

Related guest reviews

2

James

Sep 22, 2024

·

Stayed 1 night

Elevator was down completely was not aware when booking or even a follow up to ask to change. I get there is no refund status but if its because of the service or provider problems that should not be an issue. So we were stuck.. also the door to the room was off the hindge. Had to left up to even open or close the door. I have pictures to collaborate the issue as well. Will not recommend hotels.com again. We checked out a few hours later and went to another property.

6

laura

Aug 5, 2024

·

Stayed 2 nights

First off, the staff was very friendly and helpful. The beds were comfortable and the AC worked great! We enjoyed the sitting area just across from the check in counter. The downside...the elevator was broken our entire stay, the pool was dirty and the whirlpool did not work the entire stay. The fitness room is very lacking and tiny in size. Our room tv glitches so we were unable to watch anything but local channels. Overall our stay was average but not all that we paid for.

4

chelsea

Jun 14, 2025

·

Stayed 1 night

elevators out of order, phone in room not working, construction everywhere, pool out of service in the middle of the summer

6

Lucretia

Jun 13, 2025

·

Stayed 1 night

Chelsea was very sweet and professional. No doubt she catches a lot of grief when telling guests the elevator is out and your room is on the 2nd floor. Very much a bummer since there was no warning. We were tired so we are staying but the very least you can do is let guests know there isn’t an elevator and the pool is closed before they make the reservation. Not cool at all.

4

Valerie

Oct 11, 2024

·

Stayed 1 night

Specificly chose this hotel for the indoor pool and hot tub. The pool was freezing cold and the hot tub was broken. Better choices near by for less.

10

Iria

Jan 6, 2025

·

Stayed 2 nights

This property actually has an inside swimming pool, but it was down due to some maintenance issues but other than that, it’s a great hotel. My room was clean. The people were friendly that worked there.

2

Angelina

Oct 2, 2024

·

Stayed 3 nights

The condition of the hotel has deteriorated. The elevator is down and staff states has been for three months. I won't stay here again.

4

Michael

Jun 13, 2025

·

Stayed 1 night

Upon check in I was told that the elevator was out of service @ the pool was closed. The carpet was old & dingy & thread bare throught. One end of the 2nd floor hallway was blocked with plastic sheeting but it was obvious no construction was happening. This is a hotel in bad decline & disrepair. I would advise everyone to stay elsewhere.

4

heidi

Sep 16, 2024

·

Stayed 1 night

elevator has been out of order more than 2 months with no date of being fixed. carpet needs to be replaced, paint peeling off walls in places and veneer on furniture broken. we arrived late and left early so good enough to get some sleep. plan to haul luggage up the stairs. the staff was friendly and breakfast is standard continental breakfast.

8

Staci

Sep 17, 2024

·

Stayed 2 nights

Pros:Check in was fast and easy. Staff was efficient and pleasant enough. Room was very big and clean. Beds were comfortable. AC worked well. Breakfast was well stocked and tasty. Convenient to shopping and walkable to restaurants. Plenty of parking close to hotel entrance.Cons: Pool was completely enclosed inside building and water was murky. Hot Tub did not work. Elevator out of order for months and no access for handicapped other than first floor. No outside space to sit.

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Cleanliness

Many guests found rooms clean, but hall and room carpets can be stained or worn, and some reported musty odors. Overall cleanliness feels inconsistent across areas and stays.

Related guest reviews

6

Andrew

Aug 13, 2024

·

Stayed 1 night

This property was ok for what we needed for one night. It does need updating and the AC was very noisy through the night, although it was cold. The beds were clean, but the carpets in the room and on the stairs were very well used and needed a deep clean.

6

Tracy

Apr 5, 2025

·

Stayed 1 night

I was only staying 1 night so didn't need much. When i walked into the room there was an odor, not like dirty, just kind of like an old smell. It was pretty clean & spacious.The sheets didn't fit the bed very well. The bathroom was nice. I'm not really sure if i would stay here again or not. For the price i guess it was ok.

6

Pamela Marie

Apr 26, 2025

·

Stayed 1 night

The beds were not what I remember for Hampton Inn. The room had a musty smell. Drapes didn’t meet the bottom of the window.

8

Marnie

Feb 19, 2025

·

Stayed 1 night

Very nice staff and great breakfast!! Just need to clean carpet stains in room and on dinning chairs.

2

Brittany

Jul 25, 2025

·

Stayed 2 nights

Blood on the walls fridge didn’t work. Entire building smelled like mold. Carpets stained everywhere. Crack in foundation under carpet by indoor pool. Tripped twice because of it. Elevator and pool out of order

10

Gary

Nov 29, 2025

·

Stayed 1 night

Clean room. Friendly staff

4

Michael

Jun 13, 2025

·

Stayed 1 night

Upon check in I was told that the elevator was out of service @ the pool was closed. The carpet was old & dingy & thread bare throught. One end of the 2nd floor hallway was blocked with plastic sheeting but it was obvious no construction was happening. This is a hotel in bad decline & disrepair. I would advise everyone to stay elsewhere.

4

Brogan

Apr 28, 2025

·

Stayed 1 night

Overall it did not feel clean.

10

dennis

Sep 29, 2025

·

Stayed 2 nights

Staff was great. Place was clean. Close to lots of things.

4

Francisco

Jan 9, 2025

·

Stayed 1 night

Very bad experience, elevators were not working the hotel smell terrible , the rooms were old and mistreated. The carpets were dirty. The doors were scratched. Everything about this hotel is really bad

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Rooms

Rooms are comfortable for many but dated, with reports of noisy AC, unreliable TV/Wi-Fi, and mini-fridges that function more like coolers. Some guests also noted road or upstairs noise.

Related guest reviews

8

Lorrie

May 2, 2025

·

Stayed 1 night

Everything was okay except for the TV guide, which did not work, and the refrigerator, which lacked a freezer for ice blocks.

6

Shelley

Feb 15, 2025

·

Stayed 1 night

The refrigerator only ran for two hours at a time. It was very inconvenient.

8

Johnny

May 6, 2023

·

Stayed 1 night

This hotel is ok. It's not up to what I expect of Hampton Inn. The elevator is pretty sketchy. The bed was way too firm and I like a form mattress. The pillows were way too soft for any support. The breakfast was eggs and sausage. Everything else was bread and pastries.

6

Karen

Jul 2, 2024

·

Stayed 2 nights

In town for business travel. Hotel was okay, clean but lacked some convenience. Elevator was out of service. No full length mirror in the room. Wifi was spotty. Breakfast fair.

6

Suzette

Oct 14, 2024

·

I specifically booked this property for the fridge in the room because I'm moving cross country and didn't want to throw out a bunch of food stuff that I would have to replace as soon as I get into my new housing. The fridge is not a fridge. It is a cooler that will chill for 2 hours which does not keep food at a safe temperature over night.

10

Twila

Aug 29, 2025

·

Stayed 1 night

The ladies were friendly at check in and at check out. The property is a bit aged but seemed to be well maintained. Our room was spacious and clean. My husband thought it had a nice shower set up.

6

Rebecca

Dec 14, 2025

·

Stayed 1 night

Room was out dated. The furniture was old and torn. Staff were exceptional! Very welcoming ❤️

6

Lauren

Feb 19, 2025

·

Stayed 1 night

They had to change my room 3 times due to TVs not working.

6

Carol

Apr 28, 2025

·

Stayed 1 night

We were stopping overnight on a trip from TX to CO. The check-in was great, friendly service. Room was spacious, clean and comfortable. AC worked fine, although we still hate the semi-heavy comforters on the beds these days. The shower was low-flow - very annoying. Breakfast was good: eggs, sausage, waffles, yogurt. Overall it was fine for an overnight.

6

Vanessa

Oct 1, 2023

·

Stayed 1 night

Courteous staff. The hallway was stifling and hot but I guess I wasn't staying in hall. The room was standard and the air conditioner didn't stay on all night. I kept having to get up to turn it down. The pillows are flat. Just another reminder to bring my own.

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Service

Staff are widely praised as friendly, helpful, and accommodating, and some went above and beyond. A few guests, however, noted curt responses or poor communication about outages and limited assistance for mobility needs.

Related guest reviews

10

Tammy

Nov 17, 2025

·

Stayed 4 nights

Front desk clerks very nice. Easy access. Clean room. Beds were good. Will definitely stay again

6

RUBY

Sep 20, 2025

·

Stayed 1 night

The arrival was horrible ... Cricket on the bed greeted us pic shown. The sofa bed had no bedding and no extra in the room. The room also was very hot! I called the front desk and she was kinda rude. Saying what size bedding i said sofa i suppose. She sakd come down she would find something instead of bring to the room. I askes if she could help with the thermostat she just stated she.could do is move us. We were in a king all she had was a double we opted out. The sheets once we.got upstairs did not fit and she had no blankets we luckily had one in the car. We woke and had no waffle mix there was noone to tell. Once we were ready to leave the day staff was super pleasant and helpful.

10

Dave

Dec 8, 2025

·

Stayed 2 nights

Great staff!

10

Donald

May 5, 2025

·

Stayed 2 nights

Great and Chelsea was very helpful on check-in, and check out a couple days later.

10

Roshonda

May 6, 2024

·

Stayed 1 night

The young man that checked me in, was very pleasant and friendly. Told me who had the best chicken in the area. Took care of me in a timely fashion... Will return to this motel again. The room was spacious, bathroom was clean and nice. They provided shampoo, conditioner, and shower gel. I loved the big mirror on the closet door. The breakfasts was hot fresh and really good. There were scrambled eggs, link sausage, potatoes, boiled eggs, 2 kind of pancake mix, and s choice of cereal, sliced breads, and an assortment of condiments and drinks

10

Glorine

May 6, 2024

·

Stayed 2 nights

Service was great. Clean, updated gym equipment. (Peloton bike in gym. ) breakfast was good, not great, but above most. Cookies at 4:00, with lemon infused water. I would come back if ever need to come back.

10

Tammy

Nov 24, 2024

·

Stayed 1 night

Two thumbs up! Nathan at the desk was extremely welcoming and helpful! The staff were friendly, and the breakfast was delicious! Great location! Will definitely stay there again, if given the opportunity

10

Felix

Aug 25, 2025

·

Stayed 1 night

The staff was very helpful and allowed us to lock up our bikes in a safe place for the evening so we did not have to take them up to our room. Very pleasant and accommodating.

8

NANCY

Nov 24, 2025

·

Stayed 1 night

The staff was very courteous and helpful. The room was clean and the amenities were very adequate! The breakfast was nice!

10

David

Dec 16, 2024

·

Stayed 3 nights

Asa at the front desk was excellent.

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Location

Convenient spot near the mall with easy access to restaurants, shopping, and major roads. Some guests mentioned road noise and that parts of the mall area feel deserted.

Related guest reviews

10

Neil

Mar 1, 2025

·

Stayed 1 night

The property was very nice. Our only complaint was the road noise. It almost sounded like drag racing in front of the property. We had a noise maker to drown out that noise so we were able to sleep.

8

Jennifer

Jun 20, 2023

·

Stayed 2 nights

I liked the location. It's was close to restaurants, shopping and entertainment. My daughter is in the Airforce and it was not far from the base and close to the major hwy.

10

Terry

Oct 13, 2024

·

Stayed 1 night

Easy to access, safe area, near shipping and restaurants, friendly front desk staff, clean rooms.

8

Chanell

Jun 25, 2025

·

Stayed 2 nights

I turned out to be very convenient to everything I was doing.

10

Dan or Lori

Apr 7, 2025

·

Stayed 1 night

We just stopped overnight here but it was a very nice place. It is conveniently near restaurants and easy access from the highway. Staff was helpful and the breakfast was good.

10

Fawn Gayle

Nov 13, 2025

·

Stayed 1 night

Clean, great location. Will be back.

10

Kelly

Oct 1, 2023

·

Stayed 1 night

Centrally located

10

Lori

Apr 18, 2025

·

Stayed 1 night

Next to the mall which looks deserted but places to eat near here.

10

dennis

Sep 29, 2025

·

Stayed 2 nights

Staff was great. Place was clean. Close to lots of things.

8

Tabitha

May 5, 2025

·

Stayed 1 night

Like that there were places to eat near by. And easy to get too.

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Dining

Breakfast is generally good with a decent variety. Some guests found items bland or drinks watered down.

Related guest reviews

4

Michael

Sep 21, 2024

·

Stayed 1 night

The elevator was broken. We had a room on the 3rd floor and their was no empty rooms. The stairwell was dirty and smelled of urine. Good point: I am 68 yrs old and Asa at the front desk carried our heaviest bag up for us. We were put in a handicapped accessible room and not notified about before hand. The showers are uncomfortable to use and this one was not operating correctly. The breakfast was edible but it was obvious that the coffee, juice and oatmeal were watered down.

6

Charles

May 29, 2025

·

Stayed 1 night

Older hotel. Not a Hampton. Elevator broken. Lower quality breakfast

10

Lucinda

Jan 11, 2025

·

Stayed 1 night

Great place to stay. Received our goodie bag when checking in and the room felt great as soon as we walked in. Breakfast is a must! One of the best places we have stayed!!

10

Shadreck

Oct 20, 2024

·

Stayed 1 night

Breakfast was great

10

Mary

Nov 21, 2024

·

Stayed 1 night

The stay was great! Breakfast delicious-lots of variety. The only downfall was the pool being closed. I would stay here again, but please make sure your pool is open when you advertise a pool.

10

Krystal

Mar 15, 2025

·

Stayed 1 night

Clean room and breakfast was good.

4

Gary T.

May 30, 2025

·

Stayed 3 nights

The stay at this hotel was def sub-par! The room had a particularly strong and putrid odor when coming in. The other problems were that the toilet did not work, almost every flush required opening up the tank and jiggling the mechanism to get the water flowing again. And the water pressure, especially for the hot water was almost non-existent. I was on the first floor, but the elevator was non-operational, and if I had been on an upper floor that would have been a big bummer. They do have a breakfast buffet, which was bland at best when it came to the main dish, omlettes 2 days and scrambled for 1 day. I love eggs, but these were probably the super processed eggs that come in a carton instead of real eggs. I will personally never stay there again, although the front counter people were nice. I didn't make complaints because we were only there a couple of hours in the morning and evening before bed. Again, won't be staying there again, good luck to you if you do!

10

Tammy

Nov 24, 2024

·

Stayed 1 night

Two thumbs up! Nathan at the desk was extremely welcoming and helpful! The staff were friendly, and the breakfast was delicious! Great location! Will definitely stay there again, if given the opportunity

8

NANCY

Nov 24, 2025

·

Stayed 1 night

The staff was very courteous and helpful. The room was clean and the amenities were very adequate! The breakfast was nice!

10

Cuauhtémoc

Nov 21, 2025

·

Stayed 4 nights

Very Good breakfast

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Month	Average price
January	$82
February	$89
March	$97
April	$93
May	$98
June	$116
July	$105
August	$96
September	$91
October	$84
November	$79
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $230	19 $234
20 $136	21 $146	22 $143	23 $145	24 $141	25 $158	26 $128
27 $104	28 $135	29 $135	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $124	3 $186
4 $97	5 $134	6 $136	7 $135	8 $162	9 $161	10 $142
11 $106	12 $136	13 $136	14 $153	15 $128	16 $130	17 $162
18 $106	19 $164	20 $136	21 $137	22 $202	23 $202	24 $153
25 $98	26 $133	27 $138	28 $127	29 $165	30 $106	31 $104

Hampton Inn Wichita Falls Sikes Senter Mall

Prices for Hampton Inn Wichita Falls Sikes Senter Mall

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About this property

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Two Queen Beds

Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

One King Bed

Room, 2 Queen Beds, Accessible

Guest reviews of Hampton Inn Wichita Falls Sikes Senter Mall

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