Hilton Garden Inn Fairfax

None

Our room had no shampoo in the attached shower toiletries.

Staff was either rude or inattentive, floors and elevators were dirty, our room was decent, pillows were unsupportive and uncomfortable, top sheet was scratchy/terrible but normal sheets were fine. Pool and hottub were out of service, breakfast wasn't great if you're not out there when it's immediately served. Hotels.com said check out was noon, staff said 11am. It wasn't a great experience and ruined the tone of my 30th birthday getaway. Nobody deserves to drive 4 hours only to be treated like a problem when doing something as simple as asking to get checked in. Wouldn't recommend beyond a last resort place to rest your head.

The hotel is in a great location and clean and comfortable but there was so much noise all night long. There was a tour bus pulling out in the morning. Maybe that explains the noise? Usually, it is quiet.

No indoor pool was only negative.