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Hampton Inn Richmond West Innsbrook

102 US$

/ noche

Promedio para septiembre

Hampton Inn Richmond West Innsbrook - Image 1

Hampton Inn Richmond West Innsbrook - Habitación

Hampton Inn Richmond West Innsbrook - Habitación

Hampton Inn Richmond West Innsbrook - Recepción

Hampton Inn Richmond West Innsbrook - Piscina

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102 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hampton Inn Richmond West Innsbrook, los precios por noche son de 90 US$ de media en el mes más barato (diciembre) y de 131 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Hampton Inn Richmond West Innsbrook por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	101 US$
febrero	103 US$
marzo	131 US$
abril	105 US$
mayo	111 US$
junio	117 US$
julio	117 US$
agosto	112 US$
septiembre	102 US$
octubre	106 US$
noviembre	108 US$
diciembre	90 US$

Más caro: marzo (aprox. 131 US$)

Más barato: diciembre (aprox. 90 US$)

Acerca de esta propiedad

No te pierdas instalaciones recreativas como una piscina al aire libre o gimnasio: ¡lo pasarás en grande! Encontrarás además conexión a Internet wifi gratis, una televisión en la zona común y un salón de eventos.

Servicios

No te pierdas instalaciones recreativas como una piscina al aire libre o gimnasio: ¡lo pasarás en grande! Encontrarás además conexión a Internet wifi gratis, una televisión en la zona común y un salón de eventos.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-out exprés y periódicos gratuitos en el vestíbulo a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Comida

Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno continental gratuito todos los días de 06:00 a 10:00.

Habitaciones

Disfruta de una agradable estancia en una de las 135 habitaciones con televisión LCD. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo. Entre las comodidades, se incluyen escritorio, periódicos gratuitos entre semana y teléfono con y llamadas locales gratuitas.

Ubicación

Si decides alojarte en Hampton Inn Richmond West Innsbrook de Glen Allen, estarás en un barrio comercial y a menos de 15 minutos en coche de Short Pump Town Center y University of Richmond. Además, este hotel se encuentra a 19,5 km de Universidad de Virginia Commonwealth y a 21,5 km de Greater Richmond Convention Center.

Qué hay cerca

Elk's Lodge(1.8 millas)
Short Pump Town Center(2.4 millas)
Bowlero West End(3.7 millas)
Centro comercial Regency Square(4.2 millas)
Sheltering Arms Institute(4.4 millas)
Henrico Doctors' Hospital(5.1 millas)
Bon Secours Heart Institute at Reynolds Crossing(6.3 millas)
Centro Artístico Cultural Glen Allen(7 millas)
Club de golf Hunting Hawk(7.2 millas)
Lewis Ginter Botanical Garden(7.7 millas)
Museo Virginia Randolph(7.9 millas)
University of Richmond(7.9 millas)
Campo de golf Belmont(7.9 millas)
Shops at Willow Lawn (centro comercial)(8.6 millas)
Granja herboristería Lavender Fields Herb Farm(8.8 millas)
Richmond, VA (RIC-A. Internacional de Richmond)(21 millas)
Norfolk, VA (ORF-A. Internacional de Norfolk)(104.8 millas)

Piscina
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Campo de golf (cercano)

Ubicación

10800 W Broad St, Innsbrook, Virginia, Estados Unidos

Elk's Lodge (1.8 millas)

Short Pump Town Center (2.4 millas)

Bowlero West End (3.7 millas)

Centro comercial Regency Square (4.2 millas)

Sheltering Arms Institute (4.4 millas)

Henrico Doctors' Hospital (5.1 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

8.2

Muy bueno

Basado en 1003 comentarios verificados

¿Quién se queda aquí?

Trabajo

28%

Pareja

17%

Familia

41%

Grupo

4%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En las reseñas más recientes del Hampton Inn Richmond West Innsbrook, los viajeros suelen elogiar al personal amable, las habitaciones cómodas y la ubicación conveniente cerca de restaurantes y autopistas, al tiempo que señalan que se están realizando renovaciones, fallos en los ascensores y una reposición de desayuno inconsistente que puede afectar negativamente a las estancias.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En las reseñas más recientes del Hampton Inn Richmond West Innsbrook, los viajeros suelen elogiar al personal amable, las habitaciones cómodas y la ubicación conveniente cerca de restaurantes y autopistas, al tiempo que señalan que se están realizando renovaciones, fallos en los ascensores y una reposición de desayuno inconsistente que puede afectar negativamente a las estancias.

Las opiniones sobre la limpieza son variadas: muchos encuentran las habitaciones limpias y cómodas, pero otros informan sobre pelo en los baños, olores a humedad o mascotas y polvo en las esquinas. La experiencia en la habitación también varía, con distribuciones espaciosas y camas cómodas compensadas por problemas de mantenimiento recurrentes, como enchufes defectuosos, sistemas de calefacción/refrigeración o agua caliente inestables, persianas rotas y características ocasionales anticuadas o desgastadas. Se menciona el ruido de los pasillos o equipos y la presencia limitada del personal en ocasiones, aunque muchas estancias fueron tranquilas. En general, espere una base conveniente con una calidad variable de las habitaciones y el desayuno.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Muchas reseñas señalan que se están realizando renovaciones y que los ascensores a veces están fuera de servicio. La piscina exterior a veces está cerrada o concurrida, las máquinas de hielo han estado fuera de servicio en algunos pisos, la propiedad admite mascotas y algunos mencionan una iluminación tenue en el aparcamiento.

Reseñas de huéspedes relacionadas

10

jerry

12 ago 2024

·

Se alojó 2 noches

Pool was down for maintenance

Pool was down for maintenance

6

Bernard

16 sept 2023

·

Se alojó 2 noches

Handicap parking is not conveniently located in the parking area. The parking lot is also very dark, which is a primary asset for the criminal mind.

Handicap parking is not conveniently located in the parking area. The parking lot is also very dark, which is a primary asset for the criminal mind.

10

Shari

22 feb 2025

·

Se alojó 1 noche

This is a fantastic hotel. The staff is very friendly, helpful and dog friendly. There are plenty of dog walking areas. The rooms are very spacious and clean. I loved that the coffee was in a central location. Having traveled with my dog, I could not enjoy the free breakfast as I could not leave her in the room and I could not take her in the breakfast area. Because the coffee was in the lobby and not in the breakfast area, I could at least have some hot coffee in the morning.

This is a fantastic hotel. The staff is very friendly, helpful and dog friendly. There are plenty of dog walking areas. The rooms are very spacious and clean. I loved that the coffee was in a central location. Having traveled with my dog, I could not enjoy the free breakfast as I could not leave her in the room and I could not take her in the breakfast area. Because the coffee was in the lobby and not in the breakfast area, I could at least have some hot coffee in the morning.

8

Terry

19 may 2024

·

Se alojó 1 noche

Overall a comfortable stay. But, definitely did not deserve a 9 rating. Ice machines broken on floor 2 and 3. Minimal breakfast selections. No bottle water available unless requested. Excellent staff.

Overall a comfortable stay. But, definitely did not deserve a 9 rating. Ice machines broken on floor 2 and 3. Minimal breakfast selections. No bottle water available unless requested. Excellent staff.

6

Barbara

16 jul 2025

·

Se alojó 2 noches

The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned. The breakfast was very basic.

The renovations at the property were ongoing and made the stay not as pleasant. The property appeared to have minimal maintenance to keep public areas well cleaned. The breakfast was very basic.

6

Peter

14 jul 2025

·

Se alojó 1 noche

It was being renovated, but we had not been informed before making our reservation. So, elevator service was restricted at times, no cups in bathroom, AC in room not able to be adjusted, cleanliness subpar. We had expected a better experience for a Hampton.

It was being renovated, but we had not been informed before making our reservation. So, elevator service was restricted at times, no cups in bathroom, AC in room not able to be adjusted, cleanliness subpar. We had expected a better experience for a Hampton.

8

Lawrence

9 nov 2025

·

Se alojó 2 noches

Property needs some updating. The elevator was out.

Property needs some updating. The elevator was out.

2

Austin

16 dic 2024

·

Se alojó 2 noches

The place was packed and there wasn’t enough staff. No food for breakfast, one lady was trying to do everything for a sold out hotel. Place was dirty and one elevator was broken

The place was packed and there wasn’t enough staff. No food for breakfast, one lady was trying to do everything for a sold out hotel. Place was dirty and one elevator was broken

8

Lucy

28 jul 2023

·

Se alojó 1 noche

Staff was very helpful. Generally a fine place to stay. But one of 2 elevators did not work and the thermostat is not user friendly.

Staff was very helpful. Generally a fine place to stay. But one of 2 elevators did not work and the thermostat is not user friendly.

8

Marlene

7 ago 2025

·

Se alojó 1 noche

we slept well, and the breakfast was nice and the outdoor pool was pleasant

we slept well, and the breakfast was nice and the outdoor pool was pleasant

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones son variadas: muchos huéspedes describen habitaciones limpias, pero los informes recurrentes citan pelo en los baños, olores persistentes, polvo y, ocasionalmente, zonas sucias o desgastadas.

Reseñas de huéspedes relacionadas

10

Lindsay

12 nov 2024

·

Se alojó 1 noche

Clean; quiet; easy check-in/out; comfortable rooms, friendly staff; great continental breakfast, location and convenience to food & shopping.

Clean; quiet; easy check-in/out; comfortable rooms, friendly staff; great continental breakfast, location and convenience to food & shopping.

4

Meredith

9 mar 2025

·

Se alojó 2 noches

We were given a room where the shower wasn't draining properly, so the room smelled like a sewer. We reported this to management, and the maintenance person arrived promptly and made some remediation. We appreciated his efforts; however, there were no other rooms available to which we could be moved. Bottom line- this room should not have been put into service to begin with.

We were given a room where the shower wasn't draining properly, so the room smelled like a sewer. We reported this to management, and the maintenance person arrived promptly and made some remediation. We appreciated his efforts; however, there were no other rooms available to which we could be moved. Bottom line- this room should not have been put into service to begin with.

6

Ichiro

3 ago 2025

·

Se alojó 1 noche

The bathroom had hair all over the floor. The front staff was okay. I watched one of the reps treating and talking to a client different than me. I made sure I was hearing something different than I thought but it came down to the tone and manner. I don’t want to throw out the race card but believe it may have been racial. The breakfast food choices were very limited and not consistent with Hampton Inn brand I am use too. I would recommend a regional or corporate leadership review the hotel and observe. The hotel overall was okay but I will not be staying at this Hampton Inn if I am in the Richmond region. I wish the business all the best.

The bathroom had hair all over the floor. The front staff was okay. I watched one of the reps treating and talking to a client different than me. I made sure I was hearing something different than I thought but it came down to the tone and manner. I don’t want to throw out the race card but believe it may have been racial. The breakfast food choices were very limited and not consistent with Hampton Inn brand I am use too. I would recommend a regional or corporate leadership review the hotel and observe. The hotel overall was okay but I will not be staying at this Hampton Inn if I am in the Richmond region. I wish the business all the best.

10

Virginia

7 ago 2025

·

Se alojó 2 noches

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

10

Jill

23 feb 2024

·

Se alojó 1 noche

The hotel is extremely clean, the breakfast was very nice, and staff was very helpful. A great place to stay on our way north from North Carolina to New York

The hotel is extremely clean, the breakfast was very nice, and staff was very helpful. A great place to stay on our way north from North Carolina to New York

6

Nancy

5 oct 2024

·

Se alojó 2 noches

Room wasn’t as clean as I would have liked. There were clumps of other people’s hair on the floor. Yuck

Room wasn’t as clean as I would have liked. There were clumps of other people’s hair on the floor. Yuck

4

Lynn

1 sept 2024

·

Se alojó 1 noche

My bathroom had a dirty wet washcloth in the shower and a used towel hanging behind the bathroom door. I changes rooms and the bathroom was “clean” but the shower ledge was falling off and there was red mildew along the edges. There was also a weather leak under the sink.

My bathroom had a dirty wet washcloth in the shower and a used towel hanging behind the bathroom door. I changes rooms and the bathroom was “clean” but the shower ledge was falling off and there was red mildew along the edges. There was also a weather leak under the sink.

2

DAVID V

8 jul 2025

·

Se alojó 1 noche

We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.

We were looking forward to being in the Short Pump area since it has such high revews. This Hampton Inn was the biggest disappointment. The hotel was under limited renovation upon our arrival on July 4th. The room was beyond terrible. It had a terrible wet dog oder, no hot water and was very noisy with the ice machine next door and the gym on the adjacent wall. There was no insulation in the walls so we could hear everyone walking down the hall late at nite and first thing in the morning. I woke very early to loud voices in the hallway and decided to get some coffee. The breakfast area is very tiny and the seating area was completely full. There was no coffee available. The kitchen attendant was nice enough to invite a few of us to enter the kitchen where the coffee was still brewing. The food was close to inedible. The scrambled eggs had to be imitation eggs. I had never seen or tasted eggs that had been "riced". The flat chicken sausage was impossible to cut with the plastic knife. The breakfast was a zero. The coffee was good and fortunately there was an attendant who knew what to do to appease a growing crowd of people who were waiting for the coffee which was supposed to be available in the lobby. We left the hotel early without showering since there was no hot water. The hotel is in a state of disrepair and we were sincerely disappointed.

6

Alasia

2 mar 2025

·

Se alojó 1 noche

Hair was every where all over the floors and on our new towels.

Hair was every where all over the floors and on our new towels.

2

Miguel

29 ago 2024

·

Se alojó 1 noche

Super dusty everywhere in my room and I am asthmatic . Didn’t sleep well. Did let know the front desk attendant and asked to speak to a manager /supervisor. He said he was not available. I left my info and asked to be contacted. That was Saturday 8/24. It’s 8/29 and had not been contacted.

Super dusty everywhere in my room and I am asthmatic . Didn’t sleep well. Did let know the front desk attendant and asked to speak to a manager /supervisor. He said he was not available. I left my info and asked to be contacted. That was Saturday 8/24. It’s 8/29 and had not been contacted.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas con camas cómodas, pero los problemas recurrentes incluyen enchufes que no funcionan, sistemas de calefacción/refrigeración o agua caliente inestables, persianas rotas y ruido ocasional cerca de los ascensores o en los pasillos.

Reseñas de huéspedes relacionadas

4

Jamie

28 nov 2025

·

Se alojó 1 noche

Most of the outlets in the room did not work. Most importantly there were cords hanging loose from the wall underneath the night stand--very dangerous. This was room 310 and the electrical in this room needs to be dealt with. There was no one at the front desk to address this with and since we checked in late and left very early we did not attempt to deal with it any further. Please for the sake of anyone else who stays in that room fix this so no more--especially a young child--gets hurt.

Most of the outlets in the room did not work. Most importantly there were cords hanging loose from the wall underneath the night stand--very dangerous. This was room 310 and the electrical in this room needs to be dealt with. There was no one at the front desk to address this with and since we checked in late and left very early we did not attempt to deal with it any further. Please for the sake of anyone else who stays in that room fix this so no more--especially a young child--gets hurt.

8

Xzana

3 dic 2024

·

Se alojó 1 noche

The stay was good. It was challenging to find the location using my car’s navigation system. The room was spacious and clean. The area was quiet and parking was easy. If our stay was longer I would have enjoyed the walkable access to the Silver Diner.

The stay was good. It was challenging to find the location using my car’s navigation system. The room was spacious and clean. The area was quiet and parking was easy. If our stay was longer I would have enjoyed the walkable access to the Silver Diner.

6

Jessica

19 may 2024

·

Se alojó 1 noche

When we checked in and went to our room, our shades wouldn’t work (they are automatic) and our bathtub was filled with water and we couldn’t get the drip to stop. We called the front desk and they were very kind and moved us to a new room. We then left for our event and returned that evening and realized the shades once again don’t work and were now stuck in the up position and we couldn’t close them. We were awoken early with the sun and went down for breakfast. Most things weren’t stocked and there were no drinks available as the drink machine was out of order. This hotel did the job of giving us a place to sleep but definitely wasn’t the experience we had hoped for when paying so much.

When we checked in and went to our room, our shades wouldn’t work (they are automatic) and our bathtub was filled with water and we couldn’t get the drip to stop. We called the front desk and they were very kind and moved us to a new room. We then left for our event and returned that evening and realized the shades once again don’t work and were now stuck in the up position and we couldn’t close them. We were awoken early with the sun and went down for breakfast. Most things weren’t stocked and there were no drinks available as the drink machine was out of order. This hotel did the job of giving us a place to sleep but definitely wasn’t the experience we had hoped for when paying so much.

10

Heather

3 nov 2024

·

Se alojó 1 noche

In a great location. Room was clean and bed comfortable. Although the shower ran cold. I got hot water from the sink but the shower never got hot. Staff was awesome. Another complaint was parking space seemed a bit narrow. Other than that I would recommend.

In a great location. Room was clean and bed comfortable. Although the shower ran cold. I got hot water from the sink but the shower never got hot. Staff was awesome. Another complaint was parking space seemed a bit narrow. Other than that I would recommend.

4

John

28 may 2023

·

Se alojó 1 noche

The air conditioning was hard to control, I had to contact front desk to resolve. I was in room 223 which was near the elevator and the elevator made a teeth rattling noise every time it was used. The room should be discounted.

The air conditioning was hard to control, I had to contact front desk to resolve. I was in room 223 which was near the elevator and the elevator made a teeth rattling noise every time it was used. The room should be discounted.

10

Virginia

7 ago 2025

·

Se alojó 2 noches

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

10

Richard

18 sept 2025

·

Se alojó 2 noches

Staff was very helpful and kind. Room was spacious clean and comfortable. Walking distance to several eating places. Good area.

Staff was very helpful and kind. Room was spacious clean and comfortable. Walking distance to several eating places. Good area.

10

junius

17 nov 2024

·

Se alojó 1 noche

The bed was comfortable. All the outlets did not work

The bed was comfortable. All the outlets did not work

6

Angelica

13 abr 2024

·

Se alojó 1 noche

Was very noisy at night, heard people arguing in the halls a couple times and it did not sound like anyone asked them to be quiet. This happened between midnight and 1am.

Was very noisy at night, heard people arguing in the halls a couple times and it did not sound like anyone asked them to be quiet. This happened between midnight and 1am.

10

Gwen

23 sept 2024

·

Se alojó 1 noche

Room was tired and beds were uncomfortable. Staff was friendly and professional.

Room was tired and beds were uncomfortable. Staff was friendly and professional.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal se describe con frecuencia como amable y servicial, pero las experiencias varían con una cobertura ocasional lenta o ausente en la recepción, fallos en el servicio de limpieza e interacciones aisladas poco profesionales.

Reseñas de huéspedes relacionadas

2

Lindsay

30 dic 2024

·

Se alojó 4 noches

They didn’t clean our room for two days. Called to ask for them to change our sheets bc no one service the room that day. They made us come to the front desk to get sheets to change them ourselves Same with towels

They didn’t clean our room for two days. Called to ask for them to change our sheets bc no one service the room that day. They made us come to the front desk to get sheets to change them ourselves Same with towels

10

Rachel

28 jul 2025

·

Se alojó 1 noche

We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!

We enjoyed our stay. The property was clean, staff were friendly, and there were plenty of shopping and dining options nearby. We would stay again!

4

Laurie

12 ene 2024

·

Se alojó 1 noche

The property itself was nice, however, the front desk clerk who checked me in, once he saw that I had booked with a 3rd party, became cold (for reference, the woman who checked in before me was asked if she was a Hilton rewards member because her reservation was made by her employer, was told about breakfast, internet, where her room was located, etc) and quietly mentioned about breakfast and no more. I had booked an accessible room due to my daughter being in a wheelchair and when we got to the room, discovered that it was not an accessible room. After 12 hours in the car and multiple pieces of luggage being unloaded into the room, I was too tired and angry to go back down to the desk and deal with the front desk clerk. As the “face” of the hotel, I expect that the front desk staff will be friendly to all patrons, regardless of how they made their reservation.

The property itself was nice, however, the front desk clerk who checked me in, once he saw that I had booked with a 3rd party, became cold (for reference, the woman who checked in before me was asked if she was a Hilton rewards member because her reservation was made by her employer, was told about breakfast, internet, where her room was located, etc) and quietly mentioned about breakfast and no more. I had booked an accessible room due to my daughter being in a wheelchair and when we got to the room, discovered that it was not an accessible room. After 12 hours in the car and multiple pieces of luggage being unloaded into the room, I was too tired and angry to go back down to the desk and deal with the front desk clerk. As the “face” of the hotel, I expect that the front desk staff will be friendly to all patrons, regardless of how they made their reservation.

10

Regina

17 ago 2025

·

Se alojó 1 noche

The gentleman at the desk was great! I was exhausted from my trip and he made me feel comfortable and safe.

The gentleman at the desk was great! I was exhausted from my trip and he made me feel comfortable and safe.

2

Nadine

14 jul 2025

·

Se alojó 3 noches

Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!

Hi! This was the worst hotel stay we had in more than a decade. Toilet was broken and we had ants in the room. We found trash under the bed and the room service left full trash bags on the desk. We were here with a group of people and they had dirty rooms as well. The service was not responsive at all except for the lady doing the breakfast. Overall the facilities were very dirty (pool, carpets, etc). Stay away!

6

Lynne

17 mar 2024

·

Se alojó 3 noches

When we arrived after a long travel the woman at the front desk was curt and unfriendly. My veteran disabled father asked to use the restroom. Which we were advised was for guests. We acknowledged our early arrival and she dismissed us to our cars to wait for several hours. We eventually turned to the lobby for comfort, observing several people getting rooms. I overhead her complain feverishly about short staffing and lack of help. Ehe was joined by a gentleman who appeared to be a manager. He was equally complaining. She was not a happy employee and looked miserable in her role. Once we e received our keys at exactly 3:00 we made to our rooms but departed later for dinner. Once we returned this negative woman again was at the desk. My 16 year old daughter looked towards the breakfast area to see if there was a waffle maker. In the rudest and most inappropriate way, she said that area is off limits. Almost screaming. My daughter basically said just wanted to know if there were waffles tomorrow. She was clearly unhappy and just either overworked or tired. Thankfully we didn’t have to deal with her again the remainder of the trip. But her unpleasant customer service left a stain. No guests should know that a hotel is poorly staffed no matter how busy the weekend. Even the breakfast gal got frustrated when batter dripped. It was like we couldn’t even drop a crumb. Just a huge miss.

When we arrived after a long travel the woman at the front desk was curt and unfriendly. My veteran disabled father asked to use the restroom. Which we were advised was for guests. We acknowledged our early arrival and she dismissed us to our cars to wait for several hours. We eventually turned to the lobby for comfort, observing several people getting rooms. I overhead her complain feverishly about short staffing and lack of help. Ehe was joined by a gentleman who appeared to be a manager. He was equally complaining. She was not a happy employee and looked miserable in her role. Once we e received our keys at exactly 3:00 we made to our rooms but departed later for dinner. Once we returned this negative woman again was at the desk. My 16 year old daughter looked towards the breakfast area to see if there was a waffle maker. In the rudest and most inappropriate way, she said that area is off limits. Almost screaming. My daughter basically said just wanted to know if there were waffles tomorrow. She was clearly unhappy and just either overworked or tired. Thankfully we didn’t have to deal with her again the remainder of the trip. But her unpleasant customer service left a stain. No guests should know that a hotel is poorly staffed no matter how busy the weekend. Even the breakfast gal got frustrated when batter dripped. It was like we couldn’t even drop a crumb. Just a huge miss.

10

Katie

9 nov 2024

·

Se alojó 1 noche

We really enjoyed our stay. Logan at check in was very friendly and helpful. Shout out to a great employee. The area was quiet. The hotel is in a large office park area.

We really enjoyed our stay. Logan at check in was very friendly and helpful. Shout out to a great employee. The area was quiet. The hotel is in a large office park area.

10

Virginia Gale

11 ago 2024

·

Se alojó 1 noche

Everyone was helpful and friendly at the front desk.Noah and his copartner took really good care of me at checkin. Emily was great at check out. I chose this property for the convivence and location. It is right behind my favorite restaurant the Silver diner. I had reservation with another property that called me at the last minute to say no longer had a room they overbooked. Offered no help at all on the closet hotel to them. I remembered this hotel that I had stayed before, so I booked right away. You have won me over; I will stay here again in the future. I am in Richmond 2 times a month on the weekend. I will recommend to anyone looking for a great hotel in a good location. By the way I worked for Marriott for 12 years, so I know all about what should happen at a great property.

Everyone was helpful and friendly at the front desk.Noah and his copartner took really good care of me at checkin. Emily was great at check out. I chose this property for the convivence and location. It is right behind my favorite restaurant the Silver diner. I had reservation with another property that called me at the last minute to say no longer had a room they overbooked. Offered no help at all on the closet hotel to them. I remembered this hotel that I had stayed before, so I booked right away. You have won me over; I will stay here again in the future. I am in Richmond 2 times a month on the weekend. I will recommend to anyone looking for a great hotel in a good location. By the way I worked for Marriott for 12 years, so I know all about what should happen at a great property.

10

Teresa

30 nov 2025

·

Se alojó 2 noches

I really like this hotel. Laura is so kind. She makes me feel very welcome. This was my second stay. This is my go to hotel while my daughter is at VCU. I felt safe there while traveling alone.

I really like this hotel. Laura is so kind. She makes me feel very welcome. This was my second stay. This is my go to hotel while my daughter is at VCU. I felt safe there while traveling alone.

8

Towanda

12 jul 2025

·

Se alojó 1 noche

The staff was friendly and helpful.

The staff was friendly and helpful.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para autopistas, tiendas y numerosos restaurantes, con varios lugares a poca distancia a pie. Algunos huéspedes encontraron difícil distinguir la señalización exterior.

Reseñas de huéspedes relacionadas

8

Xzana

3 dic 2024

·

Se alojó 1 noche

The stay was good. It was challenging to find the location using my car’s navigation system. The room was spacious and clean. The area was quiet and parking was easy. If our stay was longer I would have enjoyed the walkable access to the Silver Diner.

The stay was good. It was challenging to find the location using my car’s navigation system. The room was spacious and clean. The area was quiet and parking was easy. If our stay was longer I would have enjoyed the walkable access to the Silver Diner.

10

Jeanette

10 jun 2024

·

Se alojó 1 noche

The property needed a sign to indicate the hotel. I passed it a couple of times because it was not evident it was the Hampton Inn.

The property needed a sign to indicate the hotel. I passed it a couple of times because it was not evident it was the Hampton Inn.

4

Angus

13 ago 2024

·

Se alojó 1 noche

Where is the signage for the hotel! Check in was smooth with no issues. Check in staff polite and friendly. Room clean and tidy. This was the only positive. 130am - someone’s car alarm going off outside my window for 30mins. 200am - door slamming in corridor. 230am - kids/teenagers running up and down the corridor. Breakfast, 100+rooms and only 6 tables to eat at! Wife goes to make coffee, none left! So mentions to front desk and is screamed at, “she is making it already”!

Where is the signage for the hotel! Check in was smooth with no issues. Check in staff polite and friendly. Room clean and tidy. This was the only positive. 130am - someone’s car alarm going off outside my window for 30mins. 200am - door slamming in corridor. 230am - kids/teenagers running up and down the corridor. Breakfast, 100+rooms and only 6 tables to eat at! Wife goes to make coffee, none left! So mentions to front desk and is screamed at, “she is making it already”!

8

babwi

23 ago 2024

·

Se alojó 3 noches

i liked how quiet and peaceful the area was. shopping and dining were also very convenient. it felt like I was in the middle of everything.

i liked how quiet and peaceful the area was. shopping and dining were also very convenient. it felt like I was in the middle of everything.

10

Leigh Anne

20 sept 2024

·

Se alojó 1 noche

It's a nice hotel with a convenient location to certain business meetings close to Richmond.

It's a nice hotel with a convenient location to certain business meetings close to Richmond.

10

Thomas P

28 dic 2024

·

Se alojó 1 noche

We loved our stay at the Hampton Inn in Innsbrook. The hotel was clean and staff was very accommodating. Location was excellent. Close to shopping and many restaurants within walking distance. We will definitely stay here again! Thanks!

We loved our stay at the Hampton Inn in Innsbrook. The hotel was clean and staff was very accommodating. Location was excellent. Close to shopping and many restaurants within walking distance. We will definitely stay here again! Thanks!

10

Thomas

12 oct 2025

·

Se alojó 1 noche

Convenient place to stay especially if just passing through town.

Convenient place to stay especially if just passing through town.

10

Walt

19 may 2024

·

Se alojó 1 noche

Nice property. Appears very clean. Easy walking to eateries.

Nice property. Appears very clean. Easy walking to eateries.

8

Ceri

28 dic 2024

·

Se alojó 1 noche

Great location for traveling 95. Loads of dining options

Great location for traveling 95. Loads of dining options

10

Scott

6 jun 2023

·

Se alojó 1 noche

This hotel is conveniently located, clean and of good value.

This hotel is conveniently located, clean and of good value.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Se incluye el desayuno, pero es inconsistente: a algunos les gustó, mientras que muchos encontraron los alimentos vacíos o de calidad mediocre, y el reabastecimiento y el servicio de café tuvieron dificultades en las horas punta; las renovaciones interrumpieron ocasionalmente la preparación.

Reseñas de huéspedes relacionadas

10

Lindsay

12 nov 2024

·

Se alojó 1 noche

Clean; quiet; easy check-in/out; comfortable rooms, friendly staff; great continental breakfast, location and convenience to food & shopping.

Clean; quiet; easy check-in/out; comfortable rooms, friendly staff; great continental breakfast, location and convenience to food & shopping.

6

Karl

25 mar 2025

·

Se alojó 1 noche

The young man who checked us in was quite pleasant and efficient. The room was large and clean, and the shower was fully functional with sufficient water pressure. It was quiet throughout the night, but that may have been because there were so few guests. The 06:00-10:00 breakfast was terrible. We arrived at approximately 09:15, but we had to wait over 30 minutes to get anything that wasn’t full of sugar (yes, there were sugary yogurt cups, blueberry muffins, and danishes that were stuck together along with a communal fork to tear them apart, but we weren’t going to eat those). The eggs, sausages, and potatoes bins were empty, and the cook seemed to be in no rush to refill them. While we waited, we sipped very weak Dark Roast coffee. When the eggs finally came, they were extremely low quality (powdered or the product of some other unappetizing processing method), and the sausages were too disgusting to touch. At least the cook tried to apologized for her ineptitude. Except the young man who checked us in, every other staff member we met was robotic, unsmiling, and unwelcoming. Perhaps the upper management should consider sending the staff to an Asian hotel for hospitality lessons, or perhaps these staff members should look for different employment if they’re so unhappy at this hotel. In summary, the evening experience was pleasant; the morning experience was not. We may or may not stay here in the future, but if we do return, it won’t be for the hospitality or breakfast.

The young man who checked us in was quite pleasant and efficient. The room was large and clean, and the shower was fully functional with sufficient water pressure. It was quiet throughout the night, but that may have been because there were so few guests. The 06:00-10:00 breakfast was terrible. We arrived at approximately 09:15, but we had to wait over 30 minutes to get anything that wasn’t full of sugar (yes, there were sugary yogurt cups, blueberry muffins, and danishes that were stuck together along with a communal fork to tear them apart, but we weren’t going to eat those). The eggs, sausages, and potatoes bins were empty, and the cook seemed to be in no rush to refill them. While we waited, we sipped very weak Dark Roast coffee. When the eggs finally came, they were extremely low quality (powdered or the product of some other unappetizing processing method), and the sausages were too disgusting to touch. At least the cook tried to apologized for her ineptitude. Except the young man who checked us in, every other staff member we met was robotic, unsmiling, and unwelcoming. Perhaps the upper management should consider sending the staff to an Asian hotel for hospitality lessons, or perhaps these staff members should look for different employment if they’re so unhappy at this hotel. In summary, the evening experience was pleasant; the morning experience was not. We may or may not stay here in the future, but if we do return, it won’t be for the hospitality or breakfast.

10

Virginia

7 ago 2025

·

Se alojó 2 noches

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

The room was very clean and quiet. Beds are extremely comfortable. I believe I will purchase an extra firm mattress. Slept soo god. The breakfast was very good. Clean area. I will go again.

10

Danielle

9 feb 2025

·

Se alojó 1 noche

Great experience… the breakfast was awesome and the lady taking care of the area. Thanks!

Great experience… the breakfast was awesome and the lady taking care of the area. Thanks!

6

Richard

22 jun 2025

·

Se alojó 3 noches

The hotel was doing remodeling and that we should have been made aware before hand. It affect the breakfast where i had to walk down the hallway to get a cup off coffee just to find all 3 pots empty. There were not juices to chose. Milk was warm. No yogurts.

The hotel was doing remodeling and that we should have been made aware before hand. It affect the breakfast where i had to walk down the hallway to get a cup off coffee just to find all 3 pots empty. There were not juices to chose. Milk was warm. No yogurts.

4

Susan

28 jun 2025

·

Se alojó 2 noches

Really shabby condition. Ice machine not working. Garbage sitting in the icemaker room for a day. Breakfast terrible: gray sausage patties, no dried fruit for oatmeal, no yogurt, no fresh fruit!

Really shabby condition. Ice machine not working. Garbage sitting in the icemaker room for a day. Breakfast terrible: gray sausage patties, no dried fruit for oatmeal, no yogurt, no fresh fruit!

8

Naama

2 jun 2024

·

Se alojó 2 noches

Very good except for runningbout of breakfast food items.

Very good except for runningbout of breakfast food items.

4

Rachel

1 ago 2023

·

Se alojó 1 noche

We chose this property because many were sold out in the area and you usually can’t go wrong with a Hampton Inn and least breakfast is included. The location was fine, we were just there to sleep. The breakfast area has maybe 8-10 tables, not very much seating for the quantity of people eating breakfast…the breakfast would have been good if there was any. Almost all items except for cereal were completely empty at 9am. And by 9:15 the cereal was gone too. We paid $275 for the night and it was a total rip-off. Hampton…do better. I will definitely think twice about booking this brand again.

We chose this property because many were sold out in the area and you usually can’t go wrong with a Hampton Inn and least breakfast is included. The location was fine, we were just there to sleep. The breakfast area has maybe 8-10 tables, not very much seating for the quantity of people eating breakfast…the breakfast would have been good if there was any. Almost all items except for cereal were completely empty at 9am. And by 9:15 the cereal was gone too. We paid $275 for the night and it was a total rip-off. Hampton…do better. I will definitely think twice about booking this brand again.

4

marilyn

3 jun 2024

·

Se alojó 2 noches

There was little to no food out for breakfast both mornings and the staff did not restock

There was little to no food out for breakfast both mornings and the staff did not restock

6

Robert

23 jun 2024

·

Se alojó 2 noches

Disorganized from beginning to end. Would recommend skipping the breakfast altogether.

Disorganized from beginning to end. Would recommend skipping the breakfast altogether.

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10

Oswaldo

21 dic 2025

·

Se alojó 1 noche

Limpios

Limpios

6

Steven

24 jul 2026

·

Se alojó 1 noche

Shower had mold. AC was at 75 and wouldn’t stay on to cool room. Front desk had to come and override it to cool the room. Several outlets didn’t work and some light switches didn’t. Looks to be in need of renovation. Worst Hampton Inn I’ve ever stayed at in terms of condition. Desk clerk WaWa was friendly and professional.

Shower had mold. AC was at 75 and wouldn’t stay on to cool room. Front desk had to come and override it to cool the room. Several outlets didn’t work and some light switches didn’t. Looks to be in need of renovation. Worst Hampton Inn I’ve ever stayed at in terms of condition. Desk clerk WaWa was friendly and professional.

6

Lesley

13 jul 2026

·

Se alojó 3 noches

I was there Tueaday through Friday and my room was not cleaned once the whole time. Had to make my own bed daily.....really?!?!? Also the hallways are like a sauna. Guess now common area AC in this hotel.

I was there Tueaday through Friday and my room was not cleaned once the whole time. Had to make my own bed daily.....really?!?!? Also the hallways are like a sauna. Guess now common area AC in this hotel.

10

Rebekah

11 jul 2026

·

Se alojó 2 noches

I had a very pleasant two-night stay here. The property seemed relatively new and well-built. The carpet and furniture in my hotel room looked new. It had a nice sitting area with a small couch and table and a desk with a comfy desk chair. The hot water got HOT (probably a little too hot TBH). Free coffee in the reception area -- but could the hotel consider adding a pot of decaf for us uncaffeinated folks??

I had a very pleasant two-night stay here. The property seemed relatively new and well-built. The carpet and furniture in my hotel room looked new. It had a nice sitting area with a small couch and table and a desk with a comfy desk chair. The hot water got HOT (probably a little too hot TBH). Free coffee in the reception area -- but could the hotel consider adding a pot of decaf for us uncaffeinated folks??

8

Robert

6 jul 2026

·

Se alojó 3 noches

It was perfect for a few days

It was perfect for a few days

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9 $146	10 $124	11 $133	12 $118
13 $96	14 $102	15 $99	16 $102	17 $93	18 $107	19 $107
20 $89	21 $102	22 $102	23 $97	24 $98	25 $107	26 $133
27 $93	28 $102	29 $102	30 $102

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-09: 145.572245340271USD
2026-09-10: 124.09194446792604USD
2026-09-11: 133.17024413002014USD
2026-09-12: 117.97441648857118USD
2026-09-13: 96.24477672439576USD
2026-09-14: 102.07509031333925USD
2026-09-15: 99.04596512237549USD
2026-09-16: 102.08031207023622USD
2026-09-17: 93.0614498552704USD
2026-09-18: 107.0852328479004USD
2026-09-19: 107.0852328479004USD
2026-09-20: 88.76535593475343USD
2026-09-21: 102.08031207023622USD
2026-09-22: 102.05864355522156USD
2026-09-23: 97.0553745578003USD
2026-09-24: 98.29094170166016USD
2026-09-25: 107.07522448051454USD
2026-09-26: 133.10079831550598USD
2026-09-27: 93.0614498552704USD
2026-09-28: 102.05864355522156USD
2026-09-29: 102.08031207023622USD
2026-09-30: 102.08031207023622USD
2026-10-01: 102.08031207023622USD
2026-10-02: 107.07570402961731USD
2026-10-03: 107.0852328479004USD
2026-10-04: 93.0614498552704USD
2026-10-05: 102.08031207023622USD
2026-10-06: 102.08031207023622USD
2026-10-07: 102.08031207023622USD
2026-10-08: 102.08031207023622USD
2026-10-09: 134.1017860232544USD
2026-10-10: 144.43566068344117USD
2026-10-11: 90.05850449310303USD
2026-10-12: 93.0614498552704USD
2026-10-13: 102.08031207023622USD
2026-10-14: 102.08031207023622USD
2026-10-15: 102.08031207023622USD
2026-10-16: 107.0852328479004USD
2026-10-17: 107.0852328479004USD
2026-10-18: 93.0614498552704USD
2026-10-19: 102.08031207023622USD
2026-10-20: 102.08031207023622USD
2026-10-21: 102.08031207023622USD
2026-10-22: 102.08031207023622USD
2026-10-23: 107.10524958267213USD
2026-10-24: 107.0852328479004USD
2026-10-25: 93.0614498552704USD
2026-10-26: 102.08031207023622USD
2026-10-27: 102.08031207023622USD
2026-10-28: 102.08031207023622USD
2026-10-29: 102.08031207023622USD
2026-10-30: 107.0852328479004USD
2026-10-31: 107.0852328479004USD
2026-11-01: 93.0614498552704USD
2026-11-02: 102.08031207023622USD
2026-11-03: 102.08031207023622USD
2026-11-04: 102.08031207023622USD
2026-11-05: 102.08031207023622USD
2026-11-06: 123.09096564071656USD
2026-11-07: 107.0852328479004USD
2026-11-08: 95.90777803268433USD
2026-11-09: 102.08031207023622USD

Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).

Piscina disponible de 09:00 a 21:00.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Los huéspedes pueden entrar en las habitaciones mediante un dispositivo móvil.
Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).

Mascotas: 75 USD por alojamiento, por estancia
No se cobran tasas por los animales de servicio
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
Cama adicional: 15.0 USD por noche

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.