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Hyatt Place Richmond - Innsbrook

113 US$

/ noche

Promedio para septiembre

Hyatt Place Richmond - Innsbrook - Image 1

Hyatt Place Richmond - Innsbrook - Habitación

Hyatt Place Richmond - Innsbrook - Habitación

Hyatt Place Richmond - Innsbrook - Recepción

Hyatt Place Richmond - Innsbrook - Baño

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113 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hyatt Place Richmond - Innsbrook, los precios por noche son de 106 US$ de media en el mes más barato (febrero) y de 144 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Hyatt Place Richmond - Innsbrook por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	114 US$
febrero	106 US$
marzo	144 US$
abril	112 US$
mayo	131 US$
junio	125 US$
julio	124 US$
agosto	113 US$
septiembre	113 US$
octubre	117 US$
noviembre	119 US$
diciembre	111 US$

Más caro: marzo (aprox. 144 US$)

Más barato: febrero (aprox. 106 US$)

Acerca de esta propiedad

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y una televisión en la zona común. Encontrarás además una zon...

Servicios

Con gimnasio abierto las 24 horas y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Encontrarás también conexión a Internet wifi gratis y una televisión en la zona común. Encontrarás además una zona de pícnic y un salón de eventos.

Servicios empresariales

Tendrás un centro de negocios abierto las 24 horas, check-in exprés y check-out exprés a tu disposición. ¿Estás organizando un evento en Glen Allen? En este hotel tienes a tu disposición 111 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.

Comida

En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno bufé gratuito todos los días de 06:30 a 09:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 124 habitaciones con reproductor de DVD y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El baño privado con ducha y bañera combinadas está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen escritorio, una zona de estar separada y teléfono con y llamadas locales gratuitas.

Ubicación

Si decides alojarte en Hyatt Place Richmond/Innsbrook, disfrutarás de una fantástica ubicación en el centro de Glen Allen, a solo 4 min en coche de Short Pump Town Center y a 12 de University of Richmond. Además, este hotel se encuentra a 19,3 km de Universidad de Virginia Commonwealth y a 21,4 km de Greater Richmond Convention Center.

Qué hay cerca

Elk's Lodge(1.7 millas)
Short Pump Town Center(2.3 millas)
Bowlero West End(3.6 millas)
Centro comercial Regency Square(4.1 millas)
Sheltering Arms Institute(4.3 millas)
Henrico Doctors' Hospital(4.9 millas)
Parque Crump y Museo de Meadow Farm(6.2 millas)
Parque Cobblestones Park(6.7 millas)
Bon Secours Heart Institute at Reynolds Crossing(7.2 millas)
Centro Artístico Cultural Glen Allen(7.6 millas)
Libbie Mill Dog Park(7.8 millas)
Club de golf Hunting Hawk(7.8 millas)
Lewis Ginter Botanical Garden(8.1 millas)
University of Richmond(8.5 millas)
Campo de golf Belmont(8.9 millas)
El aeropuerto más práctico para llegar a Hyatt Place Richmond/Innsbrook se encuentra en Richmond, VA (RIC-A. Internacional de Richmond)(22.1 millas)

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Centro de negocios
Salones para banquetes

Ubicación

4100 Cox Road, Innsbrook, Virginia, Estados Unidos

Elk's Lodge (1.7 millas)

Short Pump Town Center (2.3 millas)

Bowlero West End (3.6 millas)

Centro comercial Regency Square (4.1 millas)

Sheltering Arms Institute (4.3 millas)

Henrico Doctors' Hospital (4.9 millas)

Más información sobre la ubicación

Reseñas de los huéspedes

7.8

Bueno

Basado en 1003 comentarios verificados

¿Quién se queda aquí?

Trabajo

30%

Pareja

22%

Familia

35%

Grupo

5%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Hyatt Place Richmond - Innsbrook, los huéspedes elogian al personal amable y la conveniente ubicación cerca de Short Pump, pero las opiniones son variadas en general debido a las renovaciones, la limpieza inconsistente y los problemas de mantenimiento que a veces afectan la comodidad y la fiabilidad.

Más información

Instalaciones

Con inconvenientes

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Hyatt Place Richmond - Innsbrook, los huéspedes elogian al personal amable y la conveniente ubicación cerca de Short Pump, pero las opiniones son variadas en general debido a las renovaciones, la limpieza inconsistente y los problemas de mantenimiento que a veces afectan la comodidad y la fiabilidad.

Las habitaciones son generalmente espaciosas, aunque muchos señalan baños muy pequeños, distribuciones anticuadas, problemas intermitentes con el agua caliente o la calefacción/aire acondicionado y la falta de microondas en la habitación. Las instalaciones pueden verse interrumpidas: la piscina al aire libre suele estar cerrada, las máquinas de hielo y los ascensores son poco fiables, y el estacionamiento conlleva un cargo adicional. El desayuno recibe elogios frecuentes, pero varios huéspedes informan de escasez de suministro o calidad inconsistente, y la oferta de bar/comida puede ser limitada. Espere un servicio amable y espacio en una zona conveniente, con concesiones debido a la renovación y el mantenimiento.

Instalaciones

Con inconvenientes

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las renovaciones en curso han provocado un vestíbulo desordenado, un solo ascensor en funcionamiento a veces y máquinas de hielo rotas o limitadas. La piscina al aire libre suele estar cerrada y hay una tarifa de estacionamiento que mencionan varios huéspedes.

Reseñas de huéspedes relacionadas

2

Linda L

12 jun 2025

·

Se alojó 2 noches

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

This property is under construction and there were buckets everywhere to help with leaks. The condition of the property was poor.

6

Sarah

1 dic 2024

·

Se alojó 3 noches

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

Stay was 3/5 overall. Only 1 ice machine and it was located on top floor. Only one working elevator so waiting times were a bit longer than normal. Last morning the fire alarm went off...and on....and off...and on...for over an hour which was annoying. On the good side, breakfast was good and the staff was VERY friendly and greeted you on your way in and out each time! Renovations were not completed and needs some work but overall not a bad stay.

6

ROBERT

2 mar 2025

·

Se alojó 2 noches

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

the staff were pleasant and helpful. However the hotel it self was disappointing due to its location and mandatory parking fee. This was an unexpected expense.

6

Enoch

17 jun 2025

·

Se alojó 1 noche

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

Great for access to stores and food. Not great for pets. The pool was also a huge disappointment(drained). Thankfully, it was an overnight stay.

4

david

22 sept 2024

·

Se alojó 1 noche

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

They are remodeling the 4th flood, where the ice machine is. There are no signs indicating that plus long waits for elevators as the constructuon guys are using them. Went to 4th floor , no ice machine in aervice and then had a 7 minute wait for an elevator , went to 6th floor for ice and that machine didnt work either. Had to go to lobby. They should put signs up warning guests , NO ICE and do not go to 4th floor.

6

ROBERT

3 mar 2025

·

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

When I checked in I was told that a parking fee of $7.00 per day would be charged to my charge card. This expense was unexpected and overly excessive.

8

Karen

22 nov 2024

·

Se alojó 2 noches

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

8

Dawn

12 jul 2024

·

Se alojó 1 noche

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

Undergoing much needed renovations so pool was drained and top floor was closed for reno. Was told that the work would stop at 6 p.m. but went up to get ice on Friday night (no ice on our level) and it appeared that the construction crew was staying in the rooms they were rehabbing, specially as they were there at 7 a.m. on a Saturday morning. Didn't bother us but I could see it bothering some. Honestly, it was a fine place to stop for an overnight on a roadtrip.

6

Ronnell

8 jun 2025

·

Se alojó 2 noches

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

$14 parking permit is not cool. A lot of commotion through the night, a lot of people in parking lot just wondering, dark spots in lot, property doors wasn’t working. Just didn’t look as up to par as other locations, remodel look like it was off TEMU

6

Charles

18 feb 2025

·

Se alojó 1 noche

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

Construction going on during our stay. Not noisy, but looked messy and only one elevator worked.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las opiniones son variadas: varias reseñas mencionan baños sucios, olores, plagas y aspirado sin realizar, mientras que otros encontraron las habitaciones aceptablemente limpias. También hubo quejas sobre las áreas comunes durante la construcción.

Reseñas de huéspedes relacionadas

2

Paul E.

21 oct 2024

·

Se alojó 2 noches

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

The room was dirty on the heat unit. The shower was terrible with mold /mildew and caulk peeling. The shave pad was in the opposite end of the shower. Leaving your face in the spray while trying to shave. The water took OVER 5 mins to get hot to use the sink or shower. Most importantly the door did not shut without slamming and extra pressure to latch. When leaving we were able to push the door back open several times before it was latched and secure to leave. THIS ROOM WAS SUPPOSED TO HAVE BEEN RENOVATED! The linens were clean and we made it work for our short stay. There was no microwave to use in the room. The staff was very nice and tried to help as much as possible. Wont be returning

4

Sylvia

12 feb 2023

·

Se alojó 1 noche

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

Our room was dirty and had blood streaks on the curtains and bathroom wall. We were moved to another room but our initial impression was that the hotel was dirty. We won’t be staying there again.

2

don

10 ago 2025

·

Se alojó 2 noches

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

Very disappointed in my stay here . I’ve stayed here many times before never had issues,, This time had I ANT infestation in my room . Had to move rooms . I never felt comfortable again so I left a day early even though I was knowingly losing my money. Don Carter 804-802-9690

2

Ebony

12 jun 2023

·

Se alojó 1 noche

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

Gross rooms, switched twice after waiting an hour for the second room. There was actual food on the floor of the first and poop on the toilet in the other.

8

James

18 ago 2025

·

Se alojó 1 noche

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

The area around the property was nice and the Staff was great. My only complaint was that whoever cleans the room didn't vacuum around the desk area. I guess because the carpet was dark colored they missed those spots, but i left some food out for a couple of hours to go out with my wife and when we got back I found a couple of ant on my box of food. After I killed the four ants and picked up the crumbs I seen from where it wasn't vacuumed, I didn't see anymore ants. I told the front desk and They immediately wrote everything down to get it cleaned. I recommend that they also get hand vacuum cleaners to get the spots behind the desk that the regular vacuum cleaners can't get to. other than that my room was great.

2

Aaron

27 jul 2025

·

Se alojó 1 noche

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

Bathroom was not clean. Especially the toilet. The railing in the shower was also broken. The hallways smelled like a dirty bathroom which made our room also smell like that

4

Vincent

30 nov 2025

·

Se alojó 3 noches

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

Staff amazing. Rooms large but bathrooms are terribly small. Mold. Painted over rust. No fan in a prob 20sq ft bathroom. Beds not very comfortable. Charge for parking in an open lot. Extrerior poor maintenance. Weird smell in hallways.

2

Vada

30 jun 2024

·

Se alojó 1 noche

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

First thing I noticed was a dumpster outside the hotel. Second thing was leaves all over the ground from the fall. Third, the musty order as you walk in the hotel. When I got my room when i entered the room it had not been cleaned. I was given another room it had a stench an order that was extremely unpleasant. There was mold all over the shower inside on the outside. I pretty much stayed up most of the night worried about bugs. I would not recommend this place to anyone.

4

Amber

11 ene 2025

·

Se alojó 1 noche

Switched rooms twice. First two were not clean.

Switched rooms twice. First two were not clean.

4

Melissa

26 dic 2024

·

Se alojó 1 noche

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

This place is filthy. I took plenty of pics. The chairs in the eating area and lobby are covered in syrup and food particles and look to never be cleaned. The hotel room had dust all over the lights, sticky residue all over the complimentary in room tea bags, coffee pot, cups, tables. The bathroom looked like an unlicensed do it yourself contractor came in and tried to patch holes and caulk floors and walls with chalky residue all over. Small bugs in bathroom. There are a lot of hotels in the are to choose from and this one is not it.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas, pero los baños son extremadamente pequeños y algunas distribuciones se sienten anticuadas. Los huéspedes también mencionan problemas intermitentes con el agua caliente o la calefacción/aire acondicionado y la falta de microondas en la habitación.

Reseñas de huéspedes relacionadas

8

Jack

8 jun 2024

·

Se alojó 1 noche

had trouble getting hot water on 5th floor.

had trouble getting hot water on 5th floor.

6

Eric

24 feb 2025

·

Se alojó 2 noches

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

This particular Hyatt place did not seen to be up to Hyatt's normal expectations (or mine). I think it was an older renovation and it's beginning to show it's age. Staff was great, but property was a bit "tired".

4

Mary Beth

28 dic 2023

·

Se alojó 3 noches

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

Bed was comfortable, breakfast was plentiful. Closing at 9 is a bit early. Two problems were never resolved. HVAC controls did not work and there was no hot water in bath. We were told these issues had been resolved but they were not.

10

Lawrence

19 feb 2023

·

Se alojó 1 noche

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

The most spacious room I ever had for an overbite stay. Comfy bed, great shower, oversized bat towels, and delicious hot breakfast.

6

Lauren

6 abr 2025

·

Se alojó 2 noches

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

It took 5 to 10 minutes for the shower to get hot. I almost called down to the front desk when it finally started to get warm. The bathroom was incredibly small. It was hard to turn around in there. It could use a renovation. I stayed at a Hyatt Place in Biloxi that was great. I thought this would be the same, but it just wasn't as nice. The breakfast wasn't as good either. It was not a bad hotel, by any means. I was just expecting something a little better.

8

Paul

22 jun 2025

·

Se alojó 2 noches

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

Very friendly front desk staff. Room was clean. Bed was comfortable. Only drawback was that the bathroom was small. Could barely get door open without hitting the toilet. Breakfast was good.

10

Tonja

23 jun 2024

·

Se alojó 1 noche

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

Room was nice but the bathroom was extremely small. We were able to get early check in which was extremely helpful.

8

Terri

19 oct 2025

·

Se alojó 2 noches

Spacious room. Convenient location. Pleasant staff.

Spacious room. Convenient location. Pleasant staff.

8

James

20 may 2025

·

Se alojó 4 noches

Only complaint room needs a microwave.

Only complaint room needs a microwave.

6

Desiree

18 feb 2025

·

Se alojó 1 noche

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

Hotel was clean, but I am not a fan of when the bathroom is separate. Sink is outside of the bathroom & bathroomis small. Other than that, stay was cool.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable, acogedor y rápido para resolver problemas, con registros de entrada sin problemas. Algunos huéspedes informaron respuestas lentas o mala comunicación.

Reseñas de huéspedes relacionadas

10

cynthia

20 ago 2023

·

Se alojó 2 noches

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

We like the easy access to Restaurants and shopping. We love the quietness of the hotel inside and outside. We appreciate the excellent service we received by hotel staff and their friendliness. They were also very welcoming. Breakfast was amazing. Hotel was exceptionally clean.

10

Megan

20 jun 2025

·

Se alojó 4 noches

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

Every hotel employee that I encountered was so kind and welcoming. The front desk was particularly helpful. I had a great interaction with Kelsey.

8

Karen

12 may 2024

·

Se alojó 2 noches

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

Staff was friendly and helpful. We had a couple of issues but they were quick to remedy them. One suggestion is bigger trashcans in the rooms because they were SUPER tiny.

10

Shaune

16 feb 2025

·

Se alojó 1 noche

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

Fantastic experience!!! The man at the front desk at check in might have been the friendliest person Ive ever encountered at any hotel ive ever stayed in. The rest of the staff was just as friendly. Every time we passed someone we were greeted with a smile and a hello. The room was clean and comfortable. The breakfast was delicious. Would 100% recommend this hotel to anyone and will be using again in the future.

2

Mallory

19 jul 2024

·

Se alojó 2 noches

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

I experienced a blown out tire the evening of my check-in which prohibited me from actually checking in. Fortunately I was close to another hotel and safe while waiting to get towing services. I called the hotel (directly) for two straight hours to make sure I wouldn't lose my room. After I mentioned to that hotel staff member I was unable to reach the hotel of my stay, they offered to text because they knew the staff. As soon as he did, I called and the phone was answered on the first ring. When I arrived the next day for check-in, my key with my name and room number on the envelope was taped to the desk (found that weirdly unsafe to broadcast that info). There was no information shared about WiFi services, breakfast, or elevator location. It was a very non-plus experience. I guess I shouldn't have been surprised by the underwhelm of my room. In their defense, the hotel is getting renovated, however, the burn mark on the rug, the rusty mirror closet (and light fixtures) and damage to the door from replacing the lock system, left much to be desired. It would have been too much to mentally reconcile if my stay was longer than two days.

8

Karen

22 nov 2024

·

Se alojó 2 noches

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

The hotel is under renovation and only 1 elevator was working for 6 floors. Also I had no toilet paper in my room when we arrived. There wasn’t even a toilet paper holder. Plus the pull out sofa had no sheets nor blanket. But the staff was very helpful & polite!

10

Patrick

17 ago 2025

·

Se alojó 2 noches

Service was outstanding and breakfast was amazing

Service was outstanding and breakfast was amazing

8

Allan

26 oct 2025

·

Se alojó 1 noche

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

8

Vince

23 jun 2025

·

Se alojó 3 noches

Hotel was quiet, and the staff was friendly and helpful

Hotel was quiet, and the staff was friendly and helpful

10

Jennifer

13 nov 2025

·

Se alojó 1 noche

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Zona conveniente y tranquila cerca de Short Pump con fácil acceso a autopistas, restaurantes y tiendas. Varios huéspedes se sintieron seguros y encontraron algunos lugares accesibles a pie.

Reseñas de huéspedes relacionadas

8

Zenith

22 mar 2025

·

Se alojó 1 noche

Nice area and quiet

Nice area and quiet

10

Colin

18 may 2025

·

Se alojó 4 noches

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

Had a 4 night stay here and it was very good overall. Great location and surprisingly walkable to some decent dining and other shops. Felt safe, nice parking, and quiet area.

10

Stacey

1 sept 2025

·

Se alojó 2 noches

Perfect location for the west end of Richmond. Convenient, nice property.

Perfect location for the west end of Richmond. Convenient, nice property.

8

Erica

26 mar 2024

·

Se alojó 1 noche

Walkable to restaurants and close to everything!

Walkable to restaurants and close to everything!

10

Rebecca

28 jun 2024

·

Se alojó 1 noche

Close to restaurants and shopping nice quiet area.

Close to restaurants and shopping nice quiet area.

10

vianka s

27 feb 2024

·

Se alojó 2 noches

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

I loved the quiet and the surroundings of shopping center and lots of restaurants to choose from.

10

Todd

21 jul 2025

·

Se alojó 1 noche

Convenient

Convenient

8

Krishna

14 dic 2022

·

Se alojó 2 noches

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

The hotel is located to major highways and easy to get to . The front desk staff was courteous and helpful. We loved the hot breakfast and really appreciate the support staff who cooked some delicious meals . The rooms are a bit dated and we had a room with a noisy AC but overall it was a pleasant stay . Will definitely come back to stay.

8

Allan

26 oct 2025

·

Se alojó 1 noche

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

Came up for a VCU open house, needed a little extra space with a pullout sofa bed. Thw first room we checked into had a slight issue and management quickly changed rooms. Hotel staff was extremely friendly. The location is great, 5 minutes from Short Pump and 20 minutes from downtown Richmond

10

Kendra

15 jun 2025

·

Se alojó 1 noche

Conveniently located, renovated, decent

Conveniently located, renovated, decent

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele ser lo más destacado por su sabor y variedad, pero algunos huéspedes se encontraron con escasez o calidad inconsistente, y el servicio de bar/comida fue limitado o no estuvo disponible a veces.

Reseñas de huéspedes relacionadas

10

Andre

2 mar 2025

·

Se alojó 2 noches

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

Overall it is a very nice, well kept hotel. Great breakfast. Ample parking. Great staff. Will highly recommend

2

Logan

20 jul 2024

·

Se alojó 1 noche

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

The pool wasn't available due to maintenance wish I had known ahead of time I would have went elsewhere. The bar had no mixers for alcohol besides tonic water. The food was decent at best.

10

Jennifer

1 sept 2024

·

Se alojó 1 noche

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

Excellent economic stay for the family. Safe. Clean. Friendly and helpful staff. Included breakfast offered variety. Hot: bacon, eggs, seasoned potatoes, waffle s. Cold: cereal, cut fruit, yogurt, bagels. For all the reviews that complain there is no soap/shampoo/etc, try looking on the wall or asking staff. Reserved a room with pull out couch. No pullout linens were in the room. Spoke to staff who very kindly provided all supplies. If wear and tear are not acceptable, don't book here. Linens had some small stains but were freshly laundered. If you set your expectations to the price point you are willing to pay, this will make you happy.

10

Nathan

3 nov 2025

·

Se alojó 1 noche

The staff were very friendly, the breakfast was great as well

The staff were very friendly, the breakfast was great as well

10

Denver

23 may 2023

·

Se alojó 1 noche

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

Breakfast/// The best of any hotel food. A very rare find!! 😊👍. Found nothing to complain about. Will stay here again.

4

Christy

12 jun 2023

·

Se alojó 1 noche

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

Very disappointed. The website shows a restaurant on site but no restaurant. The breakfast was completely gone by 8am when they said it was served until 10. We were told the staff did not show up to cook. The pull out sofa in our room was terrible. Super uncomfortable and a really thin mattress. One of the most disappointing hotels I have ever stayed in.

4

Juan

4 dic 2024

·

Se alojó 2 noches

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

Room was renovated, clean and fine Water pressure in the shower was poor Breakfast was terrible

8

Barbara

11 nov 2023

·

Se alojó 2 noches

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

Breakfast wasn’t great. It was similar to budget hotel. One day, we had real dishes and cutlery and the next it was styrofoam & plastic. Not great for environment. Dishwasher works! You would NEVER see a breakfast like this in Europe.

6

Melanie

30 jun 2024

·

Se alojó 4 noches

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

Advertised a bar and 24 hour food and that was not true. Provided a good breakfast. Had to ask for housekeeping service after my 3rd day stay and they still didnt bring any wash clothes nor soap. We didn't have washcloths the last day. The first night the lobby smelled like an unclean mop.

10

Jennifer

13 nov 2025

·

Se alojó 1 noche

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

Clean room, very nice staff and a great breakfast. It was super crowded with students but still managed very well for those of us who were just travelling with our families.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

2

Francisco

27 jul 2024

·

Se alojó 5 noches

El personal no fue para nada amable, la ropa de cama de veía desgastada y vieja. Los cuartos no tenían equipos apropiados. La nevera no funcionaba apropiadamente y no había microondas para al menos calentar la comida. Una noche llegué tarde junto a mi familia y pasamos más de 1 hora esperando a la empleada que se supone estuviera a cargo de la recepción pues no aparecía por ninguna parte y necesitábamos una llave para entrar a nuestro cuarto.

El personal no fue para nada amable, la ropa de cama de veía desgastada y vieja. Los cuartos no tenían equipos apropiados. La nevera no funcionaba apropiadamente y no había microondas para al menos calentar la comida. Una noche llegué tarde junto a mi familia y pasamos más de 1 hora esperando a la empleada que se supone estuviera a cargo de la recepción pues no aparecía por ninguna parte y necesitábamos una llave para entrar a nuestro cuarto.

2

Alexis

28 jun 2022

·

Se alojó 3 noches

Muy mal servicio personal poco profecional

Muy mal servicio personal poco profecional

6

Dawn

3 ago 2026

·

Se alojó 1 noche

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

It was quiet, clean and a fairly large room. Staff was great. The room was designed very strange. The bathroom door had ZERO and I mean ZERO clearance from the toilet. Gotta give props to whoever installed them because it's as close as you could possibly get. If someone dies on the toilet with the door shut you'd have to take the door down to get them out. The bathroom itself was literally big enough for the tub, and toilet. Coffee in the room was undrinkable and I'm not that picky. Probably wouldn't stay again unless it was last minute. Price was too high for what we got. Thought because it was part of Hyatt I'd be good but I wasn't impressed. Staff was awesome though!

4

Jackie

19 jul 2026

·

Se alojó 2 noches

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

Let me first say the staff was friendly and great! However, the hotel/room was another story. 1st it was a tournament weekend, so when my wife and I arrived the hotel was packed. We had to wake a few minutes to check-in. Once we attempted to get to our room we learned one elevator was not working and there was no sign! Next once we in the elevator there’s and sign that says Microwave and ice machines are on the 4th and 6th Floor. I was on the 6th floor so I thought it could be worse. I checked in, and went to get some ice and the ice was out. Started to head to the 4th and a customer stated the ice was out on the fourth floor as well. The ice was out the entire stay. Complementary items like the Cookies were out as well. Room cleaning never came to our room and the air conditioning stopped working part of the stay but other than that the stay was great😢

10

Anita

8 jul 2026

·

Se alojó 1 noche

Keep up the good work, I always enjoy my stay….

Keep up the good work, I always enjoy my stay….

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 01:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9 $143	10 $144	11 $151	12 $147
13 $118	14 $112	15 $112	16 $117	17 $120	18 $139	19 $139
20 $110	21 $110	22 $112	23 $114	24 $122	25 $133	26 $141
27 $111	28 $111	29 $111	30 $111

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-09: 142.81420257842257USD
2026-09-10: 143.8000248664551USD
2026-09-11: 150.54133039505007USD
2026-09-12: 147.14168259638214USD
2026-09-13: 118.18306741001892USD
2026-09-14: 112.34429338006592USD
2026-09-15: 112.26811592070008USD
2026-09-16: 117.26314777131654USD
2026-09-17: 120.14746544763184USD
2026-09-18: 139.17881138545226USD
2026-09-19: 139.17881138545226USD
2026-09-20: 110.0535435758133USD
2026-09-21: 110.38028608717347USD
2026-09-22: 112.26811592070008USD
2026-09-23: 114.34869834871674USD
2026-09-24: 122.13814106769563USD
2026-09-25: 133.16151142105866USD
2026-09-26: 141.056996928833USD
2026-09-27: 111.13479638125611USD
2026-09-28: 111.13479638125611USD
2026-09-29: 111.13479638125611USD
2026-09-30: 111.13479638125611USD
2026-10-01: 103.12508020668031USD
2026-10-02: 115.13965446854401USD
2026-10-03: 115.13965446854401USD
2026-10-04: 103.12508020668031USD
2026-10-05: 102.77952866536714USD
2026-10-06: 103.12508020668031USD
2026-10-07: 103.12508020668031USD
2026-10-08: 107.11992990078735USD
2026-10-09: 130.15787451601412USD
2026-10-10: 116.14086677022553USD
2026-10-11: 103.12508020668031USD
2026-10-12: 103.12508020668031USD
2026-10-13: 103.12508020668031USD
2026-10-14: 103.12508020668031USD
2026-10-15: 110.14359247275544USD
2026-10-16: 117.14208795246888USD
2026-10-17: 115.13965446854401USD
2026-10-18: 103.12508020668031USD
2026-10-19: 124.15058294480134USD
2026-10-20: 123.77164049101258USD
2026-10-21: 124.15058294480134USD
2026-10-22: 124.15058294480134USD
2026-10-23: 125.16181252022552USD
2026-10-24: 132.16029911937713USD
2026-10-25: 103.12508020668031USD
2026-10-26: 103.12508020668031USD
2026-10-27: 103.12508020668031USD
2026-10-28: 103.12508020668031USD
2026-10-29: 103.12508020668031USD
2026-10-30: 115.13965446854401USD
2026-10-31: 115.13965446854401USD
2026-11-01: 103.12508020668031USD
2026-11-02: 103.12508020668031USD
2026-11-03: 103.12508020668031USD
2026-11-04: 103.12508020668031USD
2026-11-05: 103.12508020668031USD
2026-11-06: 116.14086677022553USD
2026-11-07: 115.86551607016754USD
2026-11-08: 102.77952866536714USD
2026-11-09: 102.77952866536714USD

En virtud de la normativa de Hyatt, un miembro del personal de este alojamiento deberá acceder a las habitaciones ocupadas al menos una vez cada 24 horas, aun cuando el huésped haya solicitado privacidad. En estos casos, se trata de avisar con antelación al huésped correspondiente. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 21 años.

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
El alojamiento cuenta con detector de humo.
El alojamiento afirma que sigue las medidas de limpieza y desinfección de GBAC STAR (Hyatt).
Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.

De acuerdo con la normativa del Hyatt, el personal accede a las habitaciones de los huéspedes una vez al día como mínimo, incluso si estos solicitan no ser molestados. Se hará todo lo posible por avisar con antelación a los huéspedes registrados antes de acceder a sus habitaciones.

Se ofrece alojamiento gratuito a los menores de hasta 18 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
Las fotografías de esta descripción reflejan el estándar de la marca y se proporcionan solamente con fines ilustrativos.
Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
Es posible realizar el registro de salida sin contacto personal.

Aparcamiento al aire libre: 5.00 USD por noche (entrada y salida libre)
Mascotas: 100 USD por alojamiento, por estancia (máx. 175 USD por estancia) más cargo único de 100 USD por limpieza.
No se cobran tasas por los animales de servicio

La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.