City Centre Inn at Newport News

It was horrible. Hotel is disgusting. Doesn’t have elevator. Linen looks filthy. If you’re homeless, it’s somewhere to sleep indoors. Other than that, I would never spend money to stay there again.

they do not have electric

The hotel itself is pretty run down and smells of weed/cigarette smoke. The room was surprisingly clean-- I say surprisingly because it smelled immediately wet and like smoke. There is also a lack of accessibility- no ramp to the first floor rooms. The first floor has three steps down to it. The coffee here is also awful- it's like instant mixed with hot water in the machine and it made one of my friends sick. Wouldn't recommend this place.

The property was what I needed - a clean, safe place to stay for the night that was economical and close to the city. They had coffee available if you wanted it. I was able to get in and out of the property easily.

Room felt like home. Laundry on site. Ice machine worked. The place was just different than others.

We were in the area for a funeral. We didn't want to pay over $100 a night for a room, so we didn't have high expectations. What we liked: Location, Smoking allowed, Not too strong of an odor, the refrigerator and microwave. TV was nice and big. A.C worked really well. A few restaurants nearby. Plenty of parking in the back and right of the highway. A grocery store and liquor store very close. What we didn't like: Shower had. very low water pressure, Towels were rough as hell, we requested 1 queen but got 2 double beds instead, clumps of dust on the bed. I had housekeeping pick it up, we didn't have any idea of what it was. Pillows were small. The freezer needs to be defrosted. We were only there for 2 days so the room served it's purpose. We slept really well. Mostly because we were exhausted. You could feel the springs in the mattress. No hangers. Chair looked nasty, needed to be cleaned. Stains on iron board. No elevator, and we were on the 3rd floor. No Breakfast but they did have coffee in lobby. Overall decent hotel for short stays. Especially if other hotel prices are high. It looks like they had a recent name change, it was called City Center Inn.

I saw a roaches. The room was dirty. The hallway smell like weed no elevator loud and noisy.

The person on the front desk was super nice with us and offered us some fresh coffee. Room was really clean and smell good. I would stay here again

STAY AWAY! PLEASE! Had a Waffle House nearby, also was close to little shopping center. Horrible stay though, room 121s door didn’t close properly so I had to top latch to stay shut, I had trash in my trash can from previous guest, I had dirty sheets and I also met a terrible smell. AC was dirty and blew smells of old man, and receptionist was barely there. Don’t recommend at all.

I enjoyed the stay as it is convenient to where I was going. The room was fine. I was there for two nights. After the first night, my room was not cleaned and given new coffee and towels.

Room looked like it was not cleaned at all. Sink was covered in hair and dirt. Rings from cups on counters and hair everywhere on the ground

This place was completely fifity and had a bad smell. The hallway smelled like cigarette and marijana smell. The room looked dark and dingy. The walls were dirty with splatter of whatever it was. The bathroom floors looked like it have not been cleaned in months and with hair all over the floor. The room did not smell clean and the carpet had stains. I heard people fighting and I do not think this is a safe place to bring your familty especially if you have children. The small refrigerator in the room was dirty, I would not recommend this place to anyone.

Thought the property was going to be nice due to the outside but it was not, my family of 4 stayed one night and woke up to bedbug bites all over our body, let the manager know and he basically stated he cannot control who stay and what they bring to his hotel, smh I should have known because the mattresses didn’t have a mattress cover or protector 🚩Red Flag, Manager also tried to offer me $25 in cash when I paid $82 for the night through expedia, he stated that being I booked 3rd party they don’t get that amount from expedia so that’s all he could offer me. NEVER AGAIN💯💪

The experience was horrific. We arrived at 530 pm, checked in to a very dingy, dirty lobby. We walked to our room, passed very questionable guest and were scared for our wellbeing. The room was gritty at best. Bed had pillows I wouldn’t let me dog sleep on and a blanket with burn holes and stains. My boyfriend and I looked at each other and grabbed our belongings and left in fear. We did not feel safe at all. Worst hotel experience of my life.

The room and bathroom were dirty when we arrived. We had the distinct displeasure if staying for 3 nights because we prepaid and there were no refunds. In addition, our room was never cleaned during our entire visit. Just disgusting!!!

The way it shows in the pictures are not the reality. The entire room felt uncomfortable, there were not much lighting , a lot of things were not working, and stuff was coming out the walls, towels in the room were dirty , I even ask for new ones . The room was not properly clean. Even under the bed , there were trash left from I guest previous guests. The curtains in the bathroom was very dirty and I had to ask for toilet paper because the one left in the bathroom was a rest from the previous guest . Worst experiences and that was my first time in the area .

Weed like smell and smoke smell in the hallway. Dirty rooms

This place look like a crack house its run down looks nothing like the pictures its dirty

This hotel is terrible. I didn’t even stay there. Checked in and got my room and as soon as i inspected my room within 10 minutes me and my guest were gone. There were burnt holes in the sheets, broken toilet, roaches, pee stains on the bed in my room. It’s a smoke free building but people smoking in the halls and has the rooms smelling like cigarettes. They changed the beddings once I left. After leaving I went back to make sure I didn’t forget anything that I might’ve brought into the room. The pictures are very deceiving, the rooms look nothing like the pictures. I HIGHLY DO NOT RECOMMEND THIS HOTEL !!!

Dirty uncomfortable rats there

Hotel was very loud WiFi went out all day long fights in the hallway

Abosolutey horrible. I do not recommend. The rooms look nothing like they do in the pictures. Tv didn’t work, hair all over the bathroom floor, water bottle on the bathroom floor, door didn’t lock.

1:30 in the morning. I got woke up by water coming from the ceiling could not even shower brush my teeth.

Smells terribly of cigarette and vape smoke in the hallways despite signs everywhere that said no smoking. The rooms were clean enough-ish - hairs in the corners of the bathroom floors etc. The lighting everywhere is dim and depressing. One of our rooms had severe and active water damage in the bathroom - thankfully they had another room available. The staff was very kind, and it was cheap - those were the only good points.

We were in the area for a funeral. We didn't want to pay over $100 a night for a room, so we didn't have high expectations. What we liked: Location, Smoking allowed, Not too strong of an odor, the refrigerator and microwave. TV was nice and big. A.C worked really well. A few restaurants nearby. Plenty of parking in the back and right of the highway. A grocery store and liquor store very close. What we didn't like: Shower had. very low water pressure, Towels were rough as hell, we requested 1 queen but got 2 double beds instead, clumps of dust on the bed. I had housekeeping pick it up, we didn't have any idea of what it was. Pillows were small. The freezer needs to be defrosted. We were only there for 2 days so the room served it's purpose. We slept really well. Mostly because we were exhausted. You could feel the springs in the mattress. No hangers. Chair looked nasty, needed to be cleaned. Stains on iron board. No elevator, and we were on the 3rd floor. No Breakfast but they did have coffee in lobby. Overall decent hotel for short stays. Especially if other hotel prices are high. It looks like they had a recent name change, it was called City Center Inn.

Staff was pleasant. Room was clean. Hallways are a little dark, but it could be due to the carpet and paint color. Near the event I was attending. I would stay again.

When i got there request a non smoking room and smelled smoke whole visit No remote control or Iron. Coffee pot didn't work.

Cheap and no frills. Very outdated. I didn't see any bugs. Some people live there and they're sketchy.

The hotel lobby consistently smelled of vaping/marijuana. The room A/C left it very humid and the overall condition was disappointing. I asked for new towels, they gave a disgustingly stained one for the floor and when I placed the used towels outside my room as I told them I would do they left them there and added more which stayed there for over 24 hours.

It just had a older a cigarette smell all through the hallway could do more updated linen

I liked the front desk man,he was very polite and helpful as well as the lady in the morning.

I like the staff for the most part their friendly and very helpful. I didn't like how my toilet wasn't flushing and they could do better when it comes to clean their rooms after guests leave. Otherwise it's a nice place to be

Staff was pleasant. Room was clean. Hallways are a little dark, but it could be due to the carpet and paint color. Near the event I was attending. I would stay again.

The property owners here are exellant!! Curtious, helpful and accomidating!!

This hotel from OUTSIDE seems nice. Once you walk it smells terrible. You have drug addicts sitting on steps and walking through hall way. Linens in room ie towels that supposed to be clean with hairs in fabric. The sheets with stains. Very nasty…. Housekeeping staff coming to room in night gowns to bring supplies (unprofessional). Television in room doesn’t work. Front desk staff doesn’t know how to handle complaints nor begin to resolve them. He was very unprofessional as well. This place need to be shut down. I don’t recommend this place for no breathing person or animal to stay. A death trap….,

Good location. Owners and staff were friendly and eager to interact with us. Will stay there again.

I did not enjoyed the lady that checked me into the property. She spoke so low I could barely hear her and when asked why she needed my credit card she responded in such a rude way. She needs a lecture on customer service. The room was ok. But it was difficult to sleep too much noise

The property itself needs a serious upgrade. The people who work there are amazing and helpful.

So check this. It's not the Rits nor is it a roach infested hole. It's well maintained with a staff that pleasant to work with. Pricing for a room is excellent. Hot water on demand with a comfortable bed and a clean room with most stores within walking distance. I can name 10 others that are full of bugs that want to charge twice as much as these folks. I would stay here at City Center everyday over a dozen others at the Ocean front and other places that I have stayed in the past year.

I enjoyed my time at the Inn. The couple running the place were kind and attentive. Anything I needed they were able to supply. The toilet in my room was malfunctioning and I mentioned it to the front desk and within 30 min, maintainance was at the door and had it fixed. It was quiet and peaceful. I do plan to stay here again when I visit family in VA.

It was good. Hotel staff efficient and friendly...Area ok not the best ...you get what you pay for!!!! Overall Ok

The experience was horrific. We arrived at 530 pm, checked in to a very dingy, dirty lobby. We walked to our room, passed very questionable guest and were scared for our wellbeing. The room was gritty at best. Bed had pillows I wouldn’t let me dog sleep on and a blanket with burn holes and stains. My boyfriend and I looked at each other and grabbed our belongings and left in fear. We did not feel safe at all. Worst hotel experience of my life.

We were in the area for a funeral. We didn't want to pay over $100 a night for a room, so we didn't have high expectations. What we liked: Location, Smoking allowed, Not too strong of an odor, the refrigerator and microwave. TV was nice and big. A.C worked really well. A few restaurants nearby. Plenty of parking in the back and right of the highway. A grocery store and liquor store very close. What we didn't like: Shower had. very low water pressure, Towels were rough as hell, we requested 1 queen but got 2 double beds instead, clumps of dust on the bed. I had housekeeping pick it up, we didn't have any idea of what it was. Pillows were small. The freezer needs to be defrosted. We were only there for 2 days so the room served it's purpose. We slept really well. Mostly because we were exhausted. You could feel the springs in the mattress. No hangers. Chair looked nasty, needed to be cleaned. Stains on iron board. No elevator, and we were on the 3rd floor. No Breakfast but they did have coffee in lobby. Overall decent hotel for short stays. Especially if other hotel prices are high. It looks like they had a recent name change, it was called City Center Inn.

Nothing really it ok because of eatery near and around the motel

good location for my last minute concert in Hampton!

Absolutely do not stay here! False advertisement for this place is an overstatement. There were drug deals in the parking lot with people actively using hard drugs and overly inebriated in the hallways.

I enjoyed the stay as it is convenient to where I was going. The room was fine. I was there for two nights. After the first night, my room was not cleaned and given new coffee and towels.

Good location. Owners and staff were friendly and eager to interact with us. Will stay there again.

We booked a two night stay. We left and didn't stay either night. It was horrible. It was so bad I only wanted the money back for the second night just to get out of there as fast as possible. Needless to say I have yet to see any money back on my card.. There were druggies, broken doors, broken AC, filthy windows, Broken tiles in the filthy bathroom, the door had a inch gap you could see through, everything was dirty, sketchy people everywhere. If you are used to nice, clean drug free hotel stays, this is not the place for you.

So check this. It's not the Rits nor is it a roach infested hole. It's well maintained with a staff that pleasant to work with. Pricing for a room is excellent. Hot water on demand with a comfortable bed and a clean room with most stores within walking distance. I can name 10 others that are full of bugs that want to charge twice as much as these folks. I would stay here at City Center everyday over a dozen others at the Ocean front and other places that I have stayed in the past year.

The hotel itself is pretty run down and smells of weed/cigarette smoke. The room was surprisingly clean-- I say surprisingly because it smelled immediately wet and like smoke. There is also a lack of accessibility- no ramp to the first floor rooms. The first floor has three steps down to it. The coffee here is also awful- it's like instant mixed with hot water in the machine and it made one of my friends sick. Wouldn't recommend this place.

The property was what I needed - a clean, safe place to stay for the night that was economical and close to the city. They had coffee available if you wanted it. I was able to get in and out of the property easily.

Good it says a office food, but it don’t but it was OK

We were in the area for a funeral. We didn't want to pay over $100 a night for a room, so we didn't have high expectations. What we liked: Location, Smoking allowed, Not too strong of an odor, the refrigerator and microwave. TV was nice and big. A.C worked really well. A few restaurants nearby. Plenty of parking in the back and right of the highway. A grocery store and liquor store very close. What we didn't like: Shower had. very low water pressure, Towels were rough as hell, we requested 1 queen but got 2 double beds instead, clumps of dust on the bed. I had housekeeping pick it up, we didn't have any idea of what it was. Pillows were small. The freezer needs to be defrosted. We were only there for 2 days so the room served it's purpose. We slept really well. Mostly because we were exhausted. You could feel the springs in the mattress. No hangers. Chair looked nasty, needed to be cleaned. Stains on iron board. No elevator, and we were on the 3rd floor. No Breakfast but they did have coffee in lobby. Overall decent hotel for short stays. Especially if other hotel prices are high. It looks like they had a recent name change, it was called City Center Inn.

When i got there request a non smoking room and smelled smoke whole visit No remote control or Iron. Coffee pot didn't work.

The person on the front desk was super nice with us and offered us some fresh coffee. Room was really clean and smell good. I would stay here again

STAY AWAY! PLEASE! Had a Waffle House nearby, also was close to little shopping center. Horrible stay though, room 121s door didn’t close properly so I had to top latch to stay shut, I had trash in my trash can from previous guest, I had dirty sheets and I also met a terrible smell. AC was dirty and blew smells of old man, and receptionist was barely there. Don’t recommend at all.

I enjoyed the stay as it is convenient to where I was going. The room was fine. I was there for two nights. After the first night, my room was not cleaned and given new coffee and towels.