The Ocean Key Resort

The hotel is older with great kitchen appliances and utensils. Window is small and had condensation the entire time so we really couldn't see out. Bathroom is big with a great shower head. Staff is friendly.

I checked in and got to the room to find out that the temp of the room was 79 degrees. I called down to mention this and they said someone already told me the AC was not working. No one ever communicated this to me or my plans may have changed. I had my 6 children with me one being a 1 year old and it was a disaster of a stay. The temperature was nicer outside than in the room. It was a long sweaty 2 nights and miserable sleep for my daughter and her cheer competition. The hot tub was also broken which was not communicated. I tried resolving this issue directly with staff and they were no help. Beware if comfort is something you seek for your stay.

Clean room great staff moved me into a different room when my A/C wasn’t working in my room

Was a great spot. Only complaint would be the parking in the overflow lot. The valet company they share the lot with has no regard for others when they park the cars and also take over the designated parking spots for the hotel. Easy to get blocked in.

Dirty rooms unprofessional staff pool not open just trash in elevator