Comfort Inn Ellensburg

Too much chlorine in hot tub, but the over-all experience was terrific!

Clean, comfortable beds, nice pool and hot tub. Staff very friendly and helpful.

Called and talked to Belle the day before to confirm they had a pool & spa for our daughter, they said yes. Asked if it was in service and they said yes. Showed up the next day and it was drained and being maintenanced. Front desk seemed confused why were were told that. Sounds like call center was NOT up to date with maintenance at the property. We checked out a day earlier and went to the4 best Western.

Had I known the pool was unavailable I'd have chosen another location. Paying full price for a place that doesn't have the amenities available that it claims to is very disappointing.

Having an indoor pool and hot tub was a bonus! Enjoyed.

No elevator is a big problem for us older people

Happy to walk stairs but no idea there was no elevator to move a ton of baggage to second floor Pool was too cold to swim in with toddler-only reason picked them was for convenience, price & pool Ya get what you pay for

The Ellensburg Comfort Inn is well-maintained, quiet, has good amenities and is located conveniently close to I-90. The facility is older and in some places (e.g. the bathroom sealing surfaces) shows it's age more than others. Nevertheless, it was clean and the beds were very comfortable. The room HVAC switched between heating and cooling with no problems. The free breakfast was fine and the breakfast area was roomy. The pool and hot tub were very nice. The staff were also very friendly, polite and helpful. We enjoyed our stay and plan on staying there in the future when we come to Ellensburg.

This is an older property, and it lacks some upgrades that we typically expect like an elevator to get upstairs and USB ports in the rooms for charging. Also, the room smelled very faintly smoky as though it had probably been used as a smokers room, many years ago and they just couldn’t get the smell completely out. On the other hand, the pool was nice and clean and the front desk people were helpful and pleasant. Reasonable value for the money. Some of the breakfast items were slightly stale but at least there was a breakfast provided.

Simple , nice hotel with basic amenities. No elevator. Breakfast not as good as previous year.

Not the nicest hotel around, very expensive for the condition, dirty carpet, hair in the shower, stained toilet seat. Very uncomfortable bed. Would not stay here again

Our stay was fine. The beds were comfy and staff was friendly. My only complaint is how dirty the hotel was overall.

We had an amazing stay. They were short staffed but still accommodated us for an early check in. Everyone we encountered was very friendly and helpful. Our room was extremely clean and in good condition. We were in town for a baseball tournament and loved that the fields were close as well as restaurants and grocery stores. Will definitely stay here again next year!

Hotel staff was great, very friendly & efficient. Lobby was clean and festive. Plenty of convenient parking. The room overall was okay overall however our coffee pot had moldy coffee in it, & the white shower curtain had large dirty spots on it & was ripped at the top. Hot tub was nice but avoided the pool as it was very cold & was a green color. Sorry to say have no plans of coming back.

Let’s start with the check in process. The person checking us in was not rude but not very friendly or engaging either. The whole interaction felt very transactional. When we got to our room we were very disappointed. As we do with any hotel we stay at we scoped out the room. It was very clear that cleanliness was not a priority for this establishment. The room had a slightly unpleasant odor (my wife described as moist). There was dog food scattered on the floor (clearly not vacuumed after the previous guest). The room itself was very dirty, the bathroom floor was so sticky that we decided not to remove our shoes during our stay. We actually kept them on the nightstand so we could put them on before getting out of bed. My wife checked the bed for bugs and luckily that was clear. We did however opt to sleep with our clothes on. The mattress was not bad to sleep on. The shower was so dirty and mildewed that we opted to use rags to bath ourselves in the morning. We had to lay a towel on the bathroom floor before removing our shoes to clean ourselves as the floor was so sticky. When I pulled a tissue out of the box on the bathroom counter a prescription pill fell onto the counter. This was a bit disturbing as we don’t take any prescription medications. After our sponge baths we went for some breakfast. It was average. When we checked out nobody asked how our stay was. They just asked if we wanted a receipt. We would highly recommend staying at a different hotel.

Public hairs on bathroom floor and a used plastic teeth flosser on the floor next to the bed.

The first room we were given was not cleaned. We were given a 2nd room and it smelled heavily of smoking residue. We were taken to a third room. In the morning we discovered a patch of black mold about 1 foot in diameter above the shower in the bathroom. The staff was wonderful, but the accommodations and facility maintenance are lacking. The mold is inexcusable. This should be monitored as it can be very dangerous to our health.

Toilet was not cleaned stains all over

we couldn't walk on the carpet without our feet turning black. the headboard was noisy and grimy. it smelled musty. the tub was stained and looked dirty. however, the pool was nice and breakfast was nice.

Very comfortable and clean

The beds were super comfortable. Centrally located to college campus and restaurants. I didn’t like the wall damage in the bathroom. Paying high prices for disrepair bothers me.

The hotel definitely needs some new mattresses mine had a hard bump in it, but Holly at the front desk gave us a new room quickly, she was a sweetheart. Room 109 is next to the room that they do dishes in and it can get a bit noisy early in the morning. But other than that our stay was adequate.

The rooms are not very sound proof. I was startled awake by another customer leaving at 5:30 in the morning.

Our room had no blinds or curtains to close for the windows. Street lights and freeway view were glaring into the room.

Quiet, comfortable, and affordable stay. The staff were all kind and helpful, and while things are a little worn around the edges, it was clean, beds were comfy, and we had a great stay. Also, it's a good location for anyone needing fast food, coffee, restaurants, etc; super close to all and right off the freeway.

Great room! Only thing I didn’t like is the curtains didn’t go all the way across the window

This is my favorite place to stay in Ellensburg when I need to wind down and recharge. The room is always clean and ready on check in and the jacuzzi tub is quite comfortable. Bathroom also has a tv you can watch while in the jacuzzi tub.

Bare bones hotel. Micro pillows, uncomfortable bed. Highway noise. Dated and everything shows years of use and abuse. Clean-ish for what it is. Ok if you’re stopping for a night on a road trip

What I liked the most was how comfy the bed was. It was by far the comfiest bed I've ever slept on. The staff were very kind and helpful. My only gripe is the noise from other guests walking down the passageway and the footsteps from above your room, other than that the hotel was great and it's very affordable. I will be staying here again.

The bed was very comfortable. We splurged for the suite and were disappointed that the jets weren’t working in the tub, but otherwise it was a nice stay.

Great people.

The staff at this hotel are always friendly and very helpful

I checked in late and it was dark andbi felt very safe in the parking lot and surrounding area. The staff were friendly and efficient with my check in. The bed was extremely comfy and there were lots of options for breakfast. I really enjoyed my stay and felt very relaxed.

Let’s start with the check in process. The person checking us in was not rude but not very friendly or engaging either. The whole interaction felt very transactional. When we got to our room we were very disappointed. As we do with any hotel we stay at we scoped out the room. It was very clear that cleanliness was not a priority for this establishment. The room had a slightly unpleasant odor (my wife described as moist). There was dog food scattered on the floor (clearly not vacuumed after the previous guest). The room itself was very dirty, the bathroom floor was so sticky that we decided not to remove our shoes during our stay. We actually kept them on the nightstand so we could put them on before getting out of bed. My wife checked the bed for bugs and luckily that was clear. We did however opt to sleep with our clothes on. The mattress was not bad to sleep on. The shower was so dirty and mildewed that we opted to use rags to bath ourselves in the morning. We had to lay a towel on the bathroom floor before removing our shoes to clean ourselves as the floor was so sticky. When I pulled a tissue out of the box on the bathroom counter a prescription pill fell onto the counter. This was a bit disturbing as we don’t take any prescription medications. After our sponge baths we went for some breakfast. It was average. When we checked out nobody asked how our stay was. They just asked if we wanted a receipt. We would highly recommend staying at a different hotel.

We have stayed there several times and the staff is always super friendly and helpful.

My sister and I wanted to split the bill when we stayed for 2 nights over Memorial Weekend. When we checked out we talked to the man behind the desk and he said he could handle it. It has been an absolute nightmare since then. We were both charged th $338 for 2 nights. We are now on June 9th and they are trying to tell us that we stayed for 3 nights and we have only received a partial credit, based on a 3-night stay. I will now be taking it to my credit card company. I will never stay at another Comfort Inn based on this horrific experience.

The young lady at the front was super helpful. The beds are nice and soft room was nice and cool all in all good place to stay.

Very convenient to I-90. And quiet area. Staff was really nice to my request to check in half an hour early since i reached early.

The staff was very friendly. There was a good variety of breakfast foods, something for everyone. When we go that way again, we will definitely stay there.

Really impressed with the front desk staff—especially for a 2:00 a.m. check in after a late night at the Gorge. Very kind and helpful!

The beds were super comfortable. Centrally located to college campus and restaurants. I didn’t like the wall damage in the bathroom. Paying high prices for disrepair bothers me.

Good spot for a rest on our road trip. Just off the highway. Room was clean and staff was nice.

Location was great, away from the freeway enough to not hear the noise, and just on the edge of town- beautiful view of a pond and fields and the mountains. Great price! We’ve stayed several places in Ellensburg, this one we’ll definitely come back to.

Check in was quick and easy. No deposit or cleaning fee upfront. Great location right off the freeway. Bed was comfortable. Breakfast was decent. TV did not work very well. Felt safe.

Very convenient to I-90. And quiet area. Staff was really nice to my request to check in half an hour early since i reached early.

Signage to entrance is poor, tiny sign, looks like entrance to surrounding businesses. Facility is good, room is small but clean and in good repair, staff was good, area is nothing special to look at, lots of fast food choices within walking distance, good restaurants not far away, pool and jacuzzi were clean and in good working order, breakfast was okay, food was good and the dining room was clean.

We needed a place to stay for a concert at The Gorge and this place was perfect and affordable.

Nicely maintained, with friendly, professional front desk staff. Near multiple restaurants, stores, and charming downtown Ellensburg…yet near the interstate and easy to get to. We will use this hotel again.

Easy on and off freeway. Convenient to fastfoods and gas stations.

Close to the freeway and the downtown area

The staff is very nice. The lemonade ice water in the lobby is really nice in this hot weather.

Thursday morning no eggs were made. Not just one left, none made. Clock in room not working. TV not set to understand channels previews. Needed to log on with out info thru app apparently. Final straw, bathtub backed up with each shower. We will not be back.

Clean room, good breakfast!

Enjoyed our stay here for 2 nights. The continental breakfast was good, with options from eggs, potatoes, meat, waffles, cereal, oatmeal, etc. The only issue I had was out of the 3 times I went to have decaf coffee, they only had regular. They did have a coffeemaker in the room for me to use.

Clean, comfy room! Nice free breakfast! Even a grassy area with special trash can for pet 'deposits'!

We were in town for a baseball tournament and had a great stay here. They had warm cookies at check-in and homemade soup for there customers. Clean rooms and great friendly employees

Breakfast can be improved to include more healthy food options - like more fresh fruit, oatmeal, healthier yogurt, espresso machine etc

The Ellensburg Comfort Inn is well-maintained, quiet, has good amenities and is located conveniently close to I-90. The facility is older and in some places (e.g. the bathroom sealing surfaces) shows it's age more than others. Nevertheless, it was clean and the beds were very comfortable. The room HVAC switched between heating and cooling with no problems. The free breakfast was fine and the breakfast area was roomy. The pool and hot tub were very nice. The staff were also very friendly, polite and helpful. We enjoyed our stay and plan on staying there in the future when we come to Ellensburg.

Bed was too soft. Breakfast items were not restocked through the 3 hour breakfast period. No coffee available at 9:00 AM in either lobby or breakfast area.

This is an older property, and it lacks some upgrades that we typically expect like an elevator to get upstairs and USB ports in the rooms for charging. Also, the room smelled very faintly smoky as though it had probably been used as a smokers room, many years ago and they just couldn’t get the smell completely out. On the other hand, the pool was nice and clean and the front desk people were helpful and pleasant. Reasonable value for the money. Some of the breakfast items were slightly stale but at least there was a breakfast provided.