Expectation and reality were nowhere close. Check-in took nearly an hour with zero acknowledgment, let alone an apology. That set the tone. The room smelled musty on entry. Towels were shoved into a shower unit that was literally pulling away from the wall. Basic fixtures were installed incorrectly—like a sideways toilet roll holder—turning simple use into a nuisance. Walls were heavily scuffed and clearly neglected. The layout made no sense. The bathroom opened directly toward a wall-mounted TV, as if no one had thought through the space. Most staff weren’t even in uniform, which made it unclear who actually worked there. Cleanliness was unacceptable. Sheets didn’t feel fresh. Lighting was dim and inadequate. The entire property felt like it was deteriorating in real time. The air conditioner didn’t work. Breakfast was just as poorly handled—served in a café too small for the volume, resulting in a 40-minute wait for something as basic as coffee and a sandwich. For the price, this was nowhere near a 3-star experience. Calling it a 2-star is generous. This place is misrepresented, poorly maintained, and not worth the cost.
Expectation and reality were nowhere close. Check-in took nearly an hour with zero acknowledgment, let alone an apology. That set the tone. The room smelled musty on entry. Towels were shoved into a shower unit that was literally pulling away from the wall. Basic fixtures were installed incorrectly—like a sideways toilet roll holder—turning simple use into a nuisance. Walls were heavily scuffed and clearly neglected. The layout made no sense. The bathroom opened directly toward a wall-mounted TV, as if no one had thought through the space. Most staff weren’t even in uniform, which made it unclear who actually worked there. Cleanliness was unacceptable. Sheets didn’t feel fresh. Lighting was dim and inadequate. The entire property felt like it was deteriorating in real time. The air conditioner didn’t work. Breakfast was just as poorly handled—served in a café too small for the volume, resulting in a 40-minute wait for something as basic as coffee and a sandwich. For the price, this was nowhere near a 3-star experience. Calling it a 2-star is generous. This place is misrepresented, poorly maintained, and not worth the cost.
