Name: Best Western Plus City Center
Address: 33 West Spokane Falls Boulevard, Downtown Spokane, Spokane, Washington, United States of America, Spokane, Spokane County, US
Price range: $118–$300 per night
Rating: 8.65

What guests think

At Best Western Plus City Center, most reviewers praise the friendly staff, clean and comfortable rooms, and a convenient downtown location near the convention center, while recurring concerns involve street noise, thin walls, and limited or paid parking.

Breakfast earns frequent praise for its variety and consistent restocking, and evening cookies are a noted treat. Several guests found rooms spacious, with suites and balconies available; a few noted firm mattresses or dated touches. Some travelers reported a rougher feel in the immediate area after dark. Expect a straightforward stay with strong basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking includes limited free outdoor spaces and a paid garage; some liked the secure option, while others found availability tight or disliked the extra fee. A guest noted a good fitness room and another mentioned a clean self-serve laundry.

Related guest reviews

10

JoAnne

Jun 26, 2023

·

Stayed 1 night

At this hotel there is NO guarantied parking. It is first come, first serve. Everything else is very nice!! But for the fact that you possibly can't park your vehicle on the property, I will not stay there again.

10

Cathy

Aug 5, 2023

·

Stayed 3 nights

Great location when visiting Spokane. Close to shopping, great restaurants & Riverfront Park. The hotel is well maintained & very clean. The staff is very friendly & helpful. Secure parking is available. The cookies in the evening are a real treat. We stay here on all our trips to Spokane.

10

Michiko

May 12, 2024

·

Stayed 2 nights

Room was spacious. Water pressure in the bathroom was pretty good. Fitness room was good too.

10

KURT

Jul 6, 2025

·

Stayed 1 night

didnt like parking or elevator situation

10

Patricia

Apr 2, 2025

·

Stayed 5 nights

Excellent customer service providing information where to eat and a map of the city, room was clean and comfortable. Housekeeping staff were efficient and timely. We loved there was a laundry room available and was also spotless! Highly recommend staying here.

4

Crystal

Feb 16, 2025

·

Stayed 1 night

The front staff was not very friendly. The hotel is old. The paling outside is very limited.

10

Susie

Aug 4, 2025

·

Stayed 1 night

Our room was a suite. It was surprisingly big and a lot of running space for 2 little ones. It came with free breakfast. Lots of food options. They had free outdoor parking or paid garage parking.

4

Enrique

Aug 21, 2023

·

Stayed 1 night

Not enough parking got to park across the street at a pay parking and not safe

10

Trista

Aug 17, 2024

·

Stayed 1 night

Easy walk to First Interstate Center for the Arts and surrounding restaurants. Breakfast was hot and delicious. There was a gentleman checking and restocking regularly. Parking outside of hotel is free and the underground parking garage is $15 per night. Room was clean, smelled good, bathroom was spotless. Organic toiletries are provided. Water ran hot immediately on the top floor.

8

Alicia

Nov 4, 2023

·

Stayed 3 nights

We enjoyed our stay. It was our first time to Spokane and we did a lot of activities in a few days. The hotel is next to the convention center and downtown so it had the expected downtown unhoused population and traffic. The staff were very friendly and helpful. We were able to walk from the hotel to the Riverfront park and to some places close by which was nice. We paid for the garage parking mostly since free parking wasn’t guaranteed which was an unplanned expense. Overall the hotel stay was a little too expensive for where it was. We usually like to stay downtown on a first visit to a place to get a feel for a city. But next time will stay somewhere farther out from the city center.

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Cleanliness

Many reviews describe rooms and common areas as very clean or spotless. A few guests reported lapses such as missed housekeeping or supplies, odors, or a smoke smell.

Related guest reviews

8

Paola

May 6, 2025

·

Stayed 2 nights

The staff was amazing. Theyre all super helpful and kind! Loved waking up to the smell of yummy breakfast food. Loved the freshly baked cookies! I wasnt a fan of the smoke smell in the building.

10

Suzan

Oct 27, 2025

·

Stayed 1 night

Our room was very clean and comfortable. The gentleman at the desk for check in was great and informative. this hotel is close proximity to event we were attending, so we were able to walk everywhere once we arrived.

4

Troy

May 27, 2023

·

Stayed 1 night

Very dirty room had bad odor, chairs on balcony are hard as a rock ,very disappointed for the money spent. Hallways had garbage on the floor and not cleaned up all day? Have stayed here many times over the years and this will be the last time...

10

Debra

Oct 29, 2023

·

Stayed 7 nights

Very clean, comfortable room and excellent breakfast. The stafff members were helpful, kind and friendly. I strongly recommend this Best Western. They made our stay feel like a home away from home.

4

Paul

Mar 28, 2024

·

Stayed 3 nights

It is obviously an old hotel that has been decently upgraded. The shower insert seem quite old and was creaky. The beds need to be upgraded, I had a spring in my leg. The shower gel was completely out- so cleaning staff didn't even check it. Breakfast was subpar to other Best Westerns we've stayed in. Definitely one of the lesser properties.

10

Elizabeth

Oct 17, 2025

·

Stayed 3 nights

The hotel was very clean and comfortable. The best part though was the friendly and thoughtful staff. They made it awesome😁.

10

Brandy

Mar 1, 2025

·

Stayed 1 night

Clean convenient hotel.

4

Radoslav

Oct 20, 2024

·

Stayed 1 night

The hotel is conveniently located in a quiet area, and the staff were friendly and helpful. However, the room cleanliness was disappointing. During our three-day stay, it was only cleaned once, and the bathroom amenities like shampoo and shower gel were left empty and never replenished. While the stay was generally okay, better attention to cleaning is definitely needed.

10

Jason

Jul 29, 2025

·

Stayed 1 night

Staff was friendly and room was clean. The breakfast was pretty good also.

10

Doreen

Apr 28, 2025

·

Stayed 1 night

Excellent friendly staff and immaculate room. Very quiet and comfortable room.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with suites and some balconies noted. Some guests mentioned firm mattresses, dated elements, or noise transfer between rooms or floors.

Related guest reviews

8

Anne

Mar 27, 2025

·

Stayed 1 night

Clean hotel. Centrally located close to convention center and INB theater and shopping. Good service. Located on a very busy street so there was a lot of street noise. The bed was rock hard so between street noise and hard mattress I didn’t sleep well. Others may like the hard mattress. I

10

Sylvia

Sep 8, 2023

·

Stayed 1 night

We found Best Western‘s location so good for walking around downtown Spokane, dining locations and perfect if going to a concert. The staff are great and parking was easy. The walls between rooms however are thin and you can easily hear your neighbours. Bring earplugs.

8

Jason

Apr 8, 2024

·

Stayed 4 nights

I had a really nice stay here for four days during a conference. The street outside the hotel is quite noisy with traffic, and the area surrounding the hotel has seen better days. Still, this is a nice location right across from the convention center with easy access to restaurants, shops, etc. close by. The room was nice and clean, and having a balcony was a nice touch.

8

sherri

Apr 13, 2025

·

Stayed 1 night

Only real issue was the people in the room above us. They were so noisy, and up past 2 am. Then at 7:30 in the morning you could hear them throwing up in the washroom. So the ceiling isn’t that insulated.

8

Tuatua

May 11, 2024

·

Stayed 3 nights

The property was ok for the price. The rooms were clean and it looked like it was renovated recently. The surrounding area was sketchy and paid extra to park my car in the garage. It was noisy at night and with thin walls you could hear what was going on in hallway and outside.

6

SUSAN

Jun 27, 2024

·

Stayed 1 night

I could not find the "plus" in this Best Western Plus. It was so-so lodging in a location good for access to riverside walks in Spokane. Clean room, comfortable bed, dated atmostphere bordering on dreary. The counter space around the bathroom sink was too small for me to spread out my stuff, particularly with that being the place for the coffee maker. The employee working in the breakfast area was pleasant and helpful.

8

Vicki

Jan 18, 2025

·

Stayed 1 night

Room was spacious, clean, quiet. Nice buffet breakfast included. The bed was not the most comfortable but ok for one night.

10

Susie

Aug 4, 2025

·

Stayed 1 night

Our room was a suite. It was surprisingly big and a lot of running space for 2 little ones. It came with free breakfast. Lots of food options. They had free outdoor parking or paid garage parking.

4

Scott

Apr 6, 2025

·

Stayed 2 nights

Avoid. Street racing at night around the hotel was extremely noisy. Sound transfer between floors was unacceptable, sounded like floor above was about to collapse.

10

Susie

Nov 9, 2025

·

Stayed 1 night

Everything was great like always. We travel with 3 little ones. Our room was really spacious to accommodate room for them to move around in. We had a great stay!

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Service

Service is widely praised as friendly, helpful, and accommodating, including attentive breakfast staff and smooth check-ins. A few guests reported unfriendly interactions or delays.

Related guest reviews

10

Shannel

Jul 25, 2025

·

Stayed 4 nights

We had to switch last minute and your staff made it SO WONDERFUL!! Honestly, it made out weekend!!

10

crystalena

May 27, 2025

·

Stayed 1 night

Clerk at check-in was super nice and helpful during our late night check-in.

10

Alison

Feb 17, 2025

·

Stayed 1 night

Staff are excellent, especially John on the front desk!

10

Jodie

Jun 25, 2025

·

Stayed 2 nights

Excellent customer service and communication! Kind staff! Perfect location.

10

Suzan

Oct 27, 2025

·

Stayed 1 night

Our room was very clean and comfortable. The gentleman at the desk for check in was great and informative. this hotel is close proximity to event we were attending, so we were able to walk everywhere once we arrived.

10

Elizabeth

Oct 17, 2025

·

Stayed 3 nights

The hotel was very clean and comfortable. The best part though was the friendly and thoughtful staff. They made it awesome😁.

10

Jeri

Mar 13, 2023

·

Stayed 1 night

The front desk staff were very friendly and welcoming. The breakfast was excellent! The person in charge of the breakfast was very helpful and thoughtful. Floor 2 was spotless as was our room. Very happy!

4

Crystal

Feb 16, 2025

·

Stayed 1 night

The front staff was not very friendly. The hotel is old. The paling outside is very limited.

4

Kevin

Oct 15, 2024

·

Stayed 3 nights

Arrived a bit early and was barked at “your early”! But the room was ready - asked for ID so showed my licence ( as I have done on the previous 6 hotels) to be barked at “ no I want it” so handed it over. Then told parking was limited to first come - queried this and told it states it on the website (checked Hotels website & nothing about limited parking) was told we could use the underground parking @ $15 per day but it’s for compact cars only & we have a Tahoe! We were not impressed at the reception lady’s attitude and demeanour. We booked a balcony room but was very disappointed - the room itself was well decorated & the bed comfy but the balcony door had a broom handle in the runner and the view was of the back of a billboard / main road & an empty lot next door that had homeless sleeping in it. Outside the front on the main road there were homeless begging at the traffic lights, I saw one asleep in the bushes by the secondary door that you have to use when the main doors are locked (after 8pm) - staff advised that if going downtown be aware of the homeless as some can be violent (the local TV news were saying a new police initiative was starting the next week re downtown violence). The location was ok for the conference centre & downtown but you have to be wary when walking around. The photos on Hotels.com look really good but they don’t show the view from the balcony - overall very disappointing!!

10

Alicia

Jun 23, 2025

·

Stayed 2 nights

Breakfast was great and gentlemen serving breakfast was so kind and helpful

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Location

Highly convenient for the convention center, theaters, Riverfront Park, and downtown dining, and walkable for events. Recurrent comments cite traffic noise, and several guests found the surrounding area felt rough at night.

Related guest reviews

8

Anne

Mar 27, 2025

·

Stayed 1 night

Clean hotel. Centrally located close to convention center and INB theater and shopping. Good service. Located on a very busy street so there was a lot of street noise. The bed was rock hard so between street noise and hard mattress I didn’t sleep well. Others may like the hard mattress. I

10

Terri

Mar 22, 2025

·

Stayed 1 night

My daughters and I came in for an event at the convention center. Best Western was close enough to be able to walk there, and to River Park Square, other nice stores and places to eat. You could hear some street noise while in the room. But with it being right down town, that shouldn’t be a surprise.

10

Kay

May 10, 2024

·

Stayed 1 night

Convenient location across the Convention Center

10

John

Mar 26, 2024

·

Stayed 3 nights

The staff members were fantastic; extraordinarily friendly and helpful. The facility was clean and in excellent shape, and very comfortable. It’s a downtown hotel so a little noisy and the surrounding area feels a bit unsafe at night. At the same time the access to a fantastic park and to downtown shops, restaurants and local sports facilities is excellent.

10

Carla

Mar 30, 2024

·

Stayed 1 night

Great location next to Riverfront Park and a little grocery store. Small hotel, clean, loved it, and would definitely stay again.

10

Robert

Apr 19, 2025

·

Stayed 1 night

Staff was very friendly, easy to walk to restaurant and venue, parking was available and room was great. Would absolutely stay again.

10

Suzan

Oct 27, 2025

·

Stayed 1 night

Our room was very clean and comfortable. The gentleman at the desk for check in was great and informative. this hotel is close proximity to event we were attending, so we were able to walk everywhere once we arrived.

10

Jacques

Jul 19, 2024

·

Stayed 1 night

Very well located, excellent service by staff, great value, of all the hotels I stayed at recently that was one of the best

10

Marites

Jul 12, 2025

·

Stayed 1 night

Walking distance to downtown. Clean room. Friendly staff. Good breakfast. Will stay again when we visit Spokane in the fall.

4

Kevin

Oct 15, 2024

·

Stayed 3 nights

Arrived a bit early and was barked at “your early”! But the room was ready - asked for ID so showed my licence ( as I have done on the previous 6 hotels) to be barked at “ no I want it” so handed it over. Then told parking was limited to first come - queried this and told it states it on the website (checked Hotels website & nothing about limited parking) was told we could use the underground parking @ $15 per day but it’s for compact cars only & we have a Tahoe! We were not impressed at the reception lady’s attitude and demeanour. We booked a balcony room but was very disappointed - the room itself was well decorated & the bed comfy but the balcony door had a broom handle in the runner and the view was of the back of a billboard / main road & an empty lot next door that had homeless sleeping in it. Outside the front on the main road there were homeless begging at the traffic lights, I saw one asleep in the bushes by the secondary door that you have to use when the main doors are locked (after 8pm) - staff advised that if going downtown be aware of the homeless as some can be violent (the local TV news were saying a new police initiative was starting the next week re downtown violence). The location was ok for the conference centre & downtown but you have to be wary when walking around. The photos on Hotels.com look really good but they don’t show the view from the balcony - overall very disappointing!!

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Dining

Breakfast is frequently highlighted for hot, varied options and regular restocking; evening cookies are appreciated. One review found breakfast below other Best Westerns, but overall sentiment is positive.

Related guest reviews

10

Amanda

Jul 6, 2024

·

Stayed 5 nights

Located within easy walking distance of downtown Spokane this is a great hotel. Breakfast daily was plentiful and tasty. Rooms were large. Only complaint was uncomfortable pillows. Fresh cookies in the evening served warm. Yum yum.

10

Janessa

May 30, 2023

·

Stayed 2 nights

Everyone was very kind. Great breakfast and very kind man that cleaned up after us.

10

Suzan

May 16, 2025

·

Stayed 1 night

Although sometimes there was traffic noise I never heard other noise through the walls. There was a hot breakfast with the best scrambled eggs I have had in a buffet. They had sausage links, ham, waffles, cereal, yogurt, muffins and they all tasted great. Behind the hotel is a Main Market (I think that is the name) Co-op open to all. It had great selection of produce, fresh bakery goods, great brownies, salad, aisles and aisles of canned goods and a small selection of wine with twist tops. We walked a few blocks to riverfront park and rode the skyride which was enjoyable. Great location for hotel.

10

Deborah

May 15, 2024

·

Stayed 3 nights

Great breakfast, hot cookies at night and a super friendly staff!

4

Paul

Mar 28, 2024

·

Stayed 3 nights

It is obviously an old hotel that has been decently upgraded. The shower insert seem quite old and was creaky. The beds need to be upgraded, I had a spring in my leg. The shower gel was completely out- so cleaning staff didn't even check it. Breakfast was subpar to other Best Westerns we've stayed in. Definitely one of the lesser properties.

10

Karen

Oct 14, 2023

·

Stayed 1 night

Nice breakfast offerings

10

Chelsea

Dec 8, 2024

·

Stayed 1 night

Was very impressed with the hotel, especially for the price point. Breakfast was one of the best I’ve seen in a while and the staff was very friendly and helpful.

10

Julie

Apr 11, 2023

·

Stayed 1 night

The staff was very helpful and friendly. The breakfast had good variety and the gentleman tending the area was friendly and kept the area clean and well stocked.

10

Trista

Aug 17, 2024

·

Stayed 1 night

Easy walk to First Interstate Center for the Arts and surrounding restaurants. Breakfast was hot and delicious. There was a gentleman checking and restocking regularly. Parking outside of hotel is free and the underground parking garage is $15 per night. Room was clean, smelled good, bathroom was spotless. Organic toiletries are provided. Water ran hot immediately on the top floor.

10

Alicia

Jun 23, 2025

·

Stayed 2 nights

Breakfast was great and gentlemen serving breakfast was so kind and helpful

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AI-generated summary based on recent guest reviews

Month	Average price
January	$115
February	$123
March	$184
April	$170
May	$157
June	$154
July	$140
August	$130
September	$154
October	$155
November	$127
December	$119

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $149	17 $148	18 $138	19 $129
20 $118	21 $121	22 $121	23 $121	24 $150	25 $137	26 $137
27 $142	28 $187	29 $172	30 $122

Su	Mo	Tu	We	Th	Fr	Sa
				1 $274	2	3 $300
4 $121	5 $126	6 $129	7	8 $198	9 $152	10 $152
11 $126	12 $126	13 $126	14 $127	15 $128	16 $125	17 $125
18 $124	19 $124	20 $125	21 $136	22 $123	23 $153	24 $161
25 $129	26 $128	27 $126	28 $128	29 $126	30 $128	31 $126

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Suite, 2 Queen Beds, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus City Center

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Prices for upcoming dates