Name: Holiday Inn Express Hotel & Suites Milwaukee-New Berlin by IHG
Address: 15451 West Beloit Road, New Berlin, Wisconsin, United States of America, New Berlin, Wisconsin, US
Price range: $107–$205 per night
Rating: 8.83

What guests think

At Holiday Inn Express Hotel & Suites Milwaukee-New Berlin by IHG, travelers consistently highlight clean, comfortable rooms, welcoming staff, and a convenient setting, while the well-kept pool and hot tub contribute to an easy, low-stress stay for quick visits.

The free hot breakfast is widely liked for variety and upkeep, though a few guests found items underwhelming or missed favorites, and the dining area can feel crowded at peak times. A handful of reviews cite housekeeping or maintenance misses—such as hair or ants, noisy or ineffective AC, and dated décor—and occasional noise from nearby doors, meeting rooms, or highway traffic. Overall, expect a clean, friendly, and convenient base with solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are frequently praised as clean and well kept, and common areas are tidy. Some note the pool water is cool, and a gym is available; a few mention limited parking or using shared spaces for gatherings.

Related guest reviews

10

Maddisen

Apr 2, 2024

·

Stayed 1 night

Clean Hotel. Nice breakfast. Tidy pool area and gym.

10

William

Jul 31, 2023

·

Stayed 21 nights

The area around the hotel is not particularly pedestrian friendly. I very much enjoyed the small gym that was provided.

10

Cyndi

Nov 2, 2024

·

Stayed 1 night

Nice pool. Water a bit cold, but hot tub was great temp. Staff was quick with meeting requests, such as bedding for the pulliut sofa in our suite. Breakfast was excellent food, lots of choices, and well staffed.

10

Marina

Dec 31, 2023

·

Stayed 2 nights

We have stayed at many hotels in the area. This is the best and will be go-to location. Staff was very friendly and accommodating. The pool and hot tub were excellent and clean. The rooms were clean and provided ample space. The breakfast was phenomenal.

10

Michelle

Dec 17, 2022

·

Stayed 19,338 nights

It was perfect! Beautiful pool/spa area, lovely complimentary buffet breakfast, clean and modern throughout.

10

Larry

Dec 4, 2024

·

Stayed 1 night

Hotel was clean and quiet on Thanksgiving night. The kids enjoyed the pool, hot tub, and breakfast. Very convenient off the highway and walking distance to food, medical, shopping.

10

Amber

Nov 2, 2025

·

Stayed 2 nights

Room was clean, Hotel was clean, staff friendly, nice pool and hot tub. Nice breakfast selection. Good location.

10

Richelle

Sep 9, 2023

·

Stayed 1 night

Staff were really nice. Room is clean and bed is comfortable. Pool too cold. Shopping conveniently close. Snack shop in lobby had good choices.

10

Jason

Sep 19, 2025

·

Stayed 1 night

Clean room, pool and hot tub was a little bigger than I thought they would be so that was nice. Got the standard room with one bed and the room was very spacious! If I’m ever in the area again I will return. Breakfast was not the best but we did have it one hour before it was supposed to end.

10

Christine

Oct 18, 2023

·

Stayed 1 night

The pool area was a wonderful gathering spot. We also utilized the common space for an impromptu pizza dinner!

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Cleanliness

Reviews commonly describe the hotel and rooms as very clean. However, recurring complaints mention missed bathroom cleaning (hair, residue), ants, and occasional dirty linens or fixtures.

Related guest reviews

6

William

Jan 10, 2025

·

Stayed 3 nights

No ISB connections. Showers not clean daily, leaving dorty bathvlothes

8

Kara

Dec 11, 2025

·

Stayed 1 night

My bathroom sink was not clean. The floor was half swept, there was hair in the sink, toothpaste and soof in the sink.

10

Gregory

Jan 5, 2024

·

Stayed 2 nights

Staff was very friendly, courteous, and helpful. Room was clean, bed was comfortable and breakfast excellent. In general the hotel was exceptionally clean, this also includes the pool and exercise areas. We highly recommend this hotel.

10

Jennifer

Nov 26, 2023

·

We stayed one night and were very impressed with the quality for the price. The room was immaculate and the bed linens and pillows were super soft and comfy. The shades on the windows made the room so dark sleeping was a breeze. And, the room was very quiet. The hotel breakfast was a bonus and just what we needed to start our day. Everyone on staff was super nice. We will definitely be staying again if we are ever passing through.

8

Amy

Apr 8, 2024

·

Stayed 2 nights

Toilet ran if you didn’t play with handle. There were ants crawling on the walls; which I didn’t notice until the second day so the rest of the time I kept itching every time I felt something. Pancake cooker is cool but seems like it could be hard to clean.

10

Wendy

Apr 21, 2025

·

Stayed 2 nights

Very pleasant aroma throughout the building, even in the rooms. Very clean. Furniture in excellent condition. Shower had great pressure and the drain was clear.

10

Dennis

Jan 3, 2025

·

Stayed 8 nights

CLEAN - GREAT STAFF

8

Lori

Oct 3, 2024

·

Stayed 1 night

I didn’t like seeing hair all over the bathroom floor in my room. I did enjoy the friendly staff

4

Andrea

Oct 1, 2023

·

Stayed 1 night

Check in was fine, upon arrival our bed sheets were dirty, the down comforter had brown stuff all over it. The bathroom tile and grout is missing And dirty. Dents in the wall, the counter top missing pieces and Bugs in the window sill and over all I wouldn’t pay 270 bucks for this hotel ever again p

10

Mark

Dec 15, 2025

·

Stayed 1 night

Clean room and friendly staff

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Rooms

Guests report spacious, comfortable rooms and beds, with some suites especially roomy. Drawbacks include occasional noise (near entrances, meeting rooms, or highway), dated décor, AC that rattles or struggles to cool, uneven mattress firmness, and occasional maintenance issues or poor views.

Related guest reviews

6

Desiree

Oct 20, 2025

·

Stayed 2 nights

We were in room 206. The view out the window was shingles of the porteche. And the automatic sliding doors to the front entrance could be heard at all hours! I would never want to stay there again!

6

Heather

Mar 9, 2025

·

Stayed 2 nights

Had a first floor room across from meeting room. Starting at 7 am it was very loud on both mornings

8

CHRISTINE

Oct 8, 2023

·

Stayed 1 night

Check in was friendly and nice. Breakfast was okay. Gym is small. Air conditioner was extremely loud as it kicked in and while it ran. Room was clean.

8

Laura

Aug 30, 2024

·

Stayed 1 night

We had a good time at this property. The check in line was long and took a while. Breakfast on a Sunday morning was very crowded and my kids and I had to fight for a table. Breakfast options were very good. My kids ate well and loved the pancake maker. I think the AC has a lock out on it. No matter how much we turned it down, the room remained warm all night. The mattress and pillows were great, wish it had been nice and cool in the room and I would have slept like a baby. We had trouble catching the elevator. Had to wait in line while my son took the stairs every time.

6

John

May 26, 2024

·

Stayed 1 night

Lobby was full of some kind of kids team making it a little chaotic. So we decided against eating in the dining area. Room was clean but mattress was old and lumpy but comfortable enough. The lamp outlet and light didn’t work, so I had to plug in my phone and hearing aid across the room. It was kind of pricey for the average amenities.

8

Lara Donelan

Oct 1, 2023

·

Stayed 3 nights

We were in town for a reunion. Room was nice. No writing pad or pen, and two hangers. The AC unit rattled when on. Very clean.

8

Karl

Oct 26, 2025

·

Stayed 1 night

We stayed in a king suite. Room was spacious and comfortable. Bed was sooooooo comfortable. Breakfast was just ok. It was well stocked and the attendant was present and attentive. We would recommend staying there.

10

Mary

Oct 12, 2024

·

Stayed 1 night

Convenient location because we were visiting the botanic gardens. Facilities were clean. The old fashioned rooms could be updated, especially the carpet and the shower head. Breakfast was pretty good, biscuits with gravy were great. The eating area was quite small and cramped though, and other IHG hotels have bigger food selection (tater tots, bacon, etc). Overall I would stay here again if visiting the gardens again.

10

Jason

Sep 19, 2025

·

Stayed 1 night

Clean room, pool and hot tub was a little bigger than I thought they would be so that was nice. Got the standard room with one bed and the room was very spacious! If I’m ever in the area again I will return. Breakfast was not the best but we did have it one hour before it was supposed to end.

8

Alan

Aug 25, 2023

·

Stayed 2 nights

Overall nice. Place was clean, breakfast was great, and it was conveniently located for what we were doing. Its closer to highway so traffic noise is a little bit of an issue

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Service

Service is consistently friendly and accommodating, with quick, helpful check-in and staff who honor early check-in or special requests. Isolated negatives include long lines or unresponsive housekeeping during some stays.

Related guest reviews

10

Nicole

Dec 19, 2022

·

Stayed 19,340 nights

The staff was very helpful, allowed early check in and later out due to our traveling needs.

10

Michael

Jul 28, 2025

·

Stayed 4 nights

The staff was amazing. Carol behind the desk was unbelievable took care of my every needs from the minute. I landed. She called me to tell me my room was ready two hours early, which was great. The whole staff behind the desk did an amazing job.

10

Nicole

Dec 18, 2023

·

Stayed 1 night

Super quick check in, friendly staff, clean property, good breakfast choices

4

Ambre

Mar 25, 2024

·

Stayed 5 nights

I arrived late on Tuesday night , and left today ( Sunday ). It would have been a much better experience if I didn’t have to repeatedly ask for them to come take my trash or give us clean towels, without anyone actually doing it . I was there for nearly a week and housekeeping didn’t enter my room once until I went down to the front desk the last night of our stay ( Saturday afternoon ) and asked them to please service our room. I let them know I was upset at this point because I had asked Thursday , Friday and now I was asking again , Saturday (the last day of our trip) The man at the front desk brought a girl from housekeeping to talk to me and she said she would service our room, “If that’s what I wanted” but I had to leave my room , ( which I was leaving for the day anyways ) when she did finally go into the room , they made the bed with the same sheets and blankets that had been on the beds all week, grabbed the trash and left a few towels. Definitely not worth the money I spent to stay there for the week whatsoever. It’s unfortunate, because the location was perfect for my families needs but , I will never book this hotel again.

10

Deborah

Jul 5, 2023

·

Stayed 1 night

Every employee I encountered at (check in/out, breakfast attendants, housekeeping) were all so friendly and positive. I will definitely stay here again and recommend to others.

10

Alexander

Mar 31, 2025

·

Stayed 2 nights

Hotel staff were very nice.

10

Maxwell J

Aug 26, 2025

·

Stayed 1 night

The night and day manager was one person and she was outstanding. I will never stay anywhere else and I’m not kidding. So friendly so kind so wonderful each property should be very very careful to have a person like this at the front desk. It takes a regular trip to an exceptional trip.

10

Lisa

Mar 23, 2025

·

Stayed 1 night

Great location, staff was helpful and pleasant - all around great stay!

10

Laura

Nov 23, 2025

·

Stayed 1 night

We checked in at 8pm so that made it very quick and easy. Room was very clean. Water pressure is great not sure if it made a difference because we were on the first floor. Didn’t jump in the pool but others looked like they were enjoying it. The Dove toiletries were appreciated. If you’ve forgotten something, there is a Target across the street. They also offered your standard hot breakfast. No waffles but they did have pancakes, which no one in our party liked. No hot chocolate either. That was a bummer as the little ones often enjoy that. Overall it was a good stay. I would stay again if the need arose.

10

Ashley

May 5, 2025

·

Stayed 1 night

When we checked in, the employee was extremely friendly and welcoming. My daughter recently had a leg injury and they accommodated us by providing a room where she did not have to walk with crutches so far. Greatly appreciated. The room was very clean and the pool/hot tub area was very clean as well. We were super impressed and happy during our stay!

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Location

Conveniently off the interstate and close to shops, restaurants, and area attractions, making it easy to get around by car. Some guests noted traffic noise, and one found the area less pedestrian friendly.

Related guest reviews

10

Julie

Sep 18, 2025

·

Stayed 1 night

We came in town for the Cardinals vs Brewers game. Easy drive to the stadium. Clean, safe and breakfast was great!

10

Seravina

Jun 29, 2025

·

Stayed 1 night

Close to stores and dinning.

10

Irene

May 31, 2023

·

Stayed 4 nights

This hotel is great- great breakfast, great pool, great shopping within walking distance and great eateries also within walking distance. Safe area.

10

Larry

Dec 4, 2024

·

Stayed 1 night

Hotel was clean and quiet on Thanksgiving night. The kids enjoyed the pool, hot tub, and breakfast. Very convenient off the highway and walking distance to food, medical, shopping.

8

Matthew

Jan 19, 2025

·

Stayed 1 night

Right off the highway. Some construction sounds early on: Between 7 and 8 pm on a Saturday. Great dining option of Matty's Pub and Grille 7 minutes away.

10

Amber

Nov 2, 2025

·

Stayed 2 nights

Room was clean, Hotel was clean, staff friendly, nice pool and hot tub. Nice breakfast selection. Good location.

10

Laura

Nov 23, 2025

·

Stayed 1 night

We checked in at 8pm so that made it very quick and easy. Room was very clean. Water pressure is great not sure if it made a difference because we were on the first floor. Didn’t jump in the pool but others looked like they were enjoying it. The Dove toiletries were appreciated. If you’ve forgotten something, there is a Target across the street. They also offered your standard hot breakfast. No waffles but they did have pancakes, which no one in our party liked. No hot chocolate either. That was a bummer as the little ones often enjoy that. Overall it was a good stay. I would stay again if the need arose.

10

Mary

Oct 12, 2024

·

Stayed 1 night

Convenient location because we were visiting the botanic gardens. Facilities were clean. The old fashioned rooms could be updated, especially the carpet and the shower head. Breakfast was pretty good, biscuits with gravy were great. The eating area was quite small and cramped though, and other IHG hotels have bigger food selection (tater tots, bacon, etc). Overall I would stay here again if visiting the gardens again.

8

Eman

Jan 21, 2024

·

Stayed 1 night

Great experience! Clean, easy to set up and easy to check in and out. I wish there was more parking but the area had a lot of good restaurants nearby

8

Alan

Aug 25, 2023

·

Stayed 2 nights

Overall nice. Place was clean, breakfast was great, and it was conveniently located for what we were doing. Its closer to highway so traffic noise is a little bit of an issue

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AI-generated summary based on recent guest reviews

Dining

Complimentary hot breakfast is widely praised for variety and attentive staffing, with items like omelets, sausage, and pancakes. A minority found quality average or specific items lacking, and the dining area can be crowded at peak times; pancake machine feedback is mixed.

Related guest reviews

8

Kristian

Oct 15, 2025

·

Stayed 1 night

Bad low quality breakfast. Otherwise it was fine

10

Jeanne

Jul 4, 2025

·

Stayed 4 nights

Stayed again for the second time in a month. Our room was really clean. Breakfast was delicious. We would stay again.

8

Laura

Aug 30, 2024

·

Stayed 1 night

We had a good time at this property. The check in line was long and took a while. Breakfast on a Sunday morning was very crowded and my kids and I had to fight for a table. Breakfast options were very good. My kids ate well and loved the pancake maker. I think the AC has a lock out on it. No matter how much we turned it down, the room remained warm all night. The mattress and pillows were great, wish it had been nice and cool in the room and I would have slept like a baby. We had trouble catching the elevator. Had to wait in line while my son took the stairs every time.

10

April

Sep 28, 2025

·

Stayed 1 night

Clean facility, comfy bed, great breakfast.

10

April

Oct 5, 2024

·

Stayed 1 night

Great stay. Pool area very clean & well maintained. Excellent breakfast & choices. Room comfortable.

10

Scott

Dec 27, 2024

·

Stayed 1 night

We stay at the Express's for the Cleanliness and the Breakfast. It's Excellent.

6

Johnny

May 11, 2025

·

Stayed 1 night

The pancake maker suck

10

Ashley

Aug 14, 2025

·

Stayed 2 nights

The staff were very friendly and the breakfast options were very good. Beds were very comfortable!

10

Laura

May 29, 2024

·

Stayed 1 night

Easy check in and check out. The breakfast was really good and just a little bit more than your average continental breakfast. The room was clean and stocked well. Beds were comfortable. Thanks for the excellent hospitality!

10

Kimberly

Jul 15, 2025

·

Stayed 1 night

You can't beat a good variety, hot breakfast included in your stay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$112
March	$126
April	$162
May	$140
June	$160
July	$149
August	$169
September	$147
October	$140
November	$121
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $177	16 $152	17 $123	18 $128	19 $121
20 $109	21 $129	22 $141	23 $154	24 $153	25 $178	26 $205
27 $124	28 $137	29 $144	30 $149

Su	Mo	Tu	We	Th	Fr	Sa
				1 $151	2 $117	3 $129
4 $114	5 $144	6 $153	7 $155	8 $149	9 $113	10 $136
11 $107	12 $135	13 $148	14 $131	15 $135	16 $114	17 $113
18 $113	19 $128	20 $128	21 $127	22 $139	23 $154	24 $131
25 $107	26 $128	27 $127	28 $132	29 $132	30 $112	31 $112

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Suite, Multiple Beds

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 2 Queen Beds, Accessible

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, Multiple Beds, Accessible

Suite, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Milwaukee-New Berlin by IHG

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Prices for upcoming dates