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Waterfront Hotel Downtown Burlington

158 $US

/nuit

Moyenne pour septembre

Waterfront Hotel Downtown Burlington - Image 1

Waterfront Hotel Downtown Burlington - Chambre

Waterfront Hotel Downtown Burlington - Chambre

Waterfront Hotel Downtown Burlington - Piscine

Waterfront Hotel Downtown Burlington - Restaurant

Prices for Waterfront Hotel Downtown Burlington

Sélectionnez les dates pour voir les prix et les disponibilités

158 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Waterfront Hotel Downtown Burlington, les prix par nuit s'élèvent en moyenne à 109 $US pendant le mois le moins cher (janvier) et à 158 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Waterfront Hotel Downtown Burlington selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	109 $US
février	115 $US
mars	132 $US
avril	131 $US
mai	132 $US
juin	155 $US
juillet	130 $US
août	149 $US
septembre	158 $US
octobre	135 $US
novembre	119 $US
décembre	119 $US

Le plus cher : septembre (env. 158 $US)

Le moins cher : janvier (env. 109 $US)

À propos de cet établissement

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez ég...

Équipements

N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une cheminée dans le hall et une salle de bal.

Services de l'établissement

Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, une réception ouverte 24 h/24 et un personnel polyglotte. Si vous devez organiser une réunion à Burlington, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 465 mètres carrés et comprenant un espace de conférence et des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.

Repas

Pendant votre séjour, laissez-vous tenter par les saveurs de The Port House Social Bar, un restaurant qui abrite aussi un bar, un bar / salon. Si vous préférez rester tranquille devant votre série préférée, un service d'étage (horaires limités) est à votre disposition.

Chambres

Les 129 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent un ensemble douche/baignoire et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et un micro-ondes, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Waterfront Hotel Downtown Burlington, vous profiterez d'un séjour à Burlington (Centre-ville de Burlington), à moins de 15 minutes en voiture de Lac Ontario et Colisée TD. Cet hôtel se trouve à 18,7 km de McMaster University et à 0,1 km de Spencer Smith Lakefront Park (parc).

À proximité

Spencer Smith Lakefront Park (parc)(0.1 miles)
Lac Ontario(0.1 miles)
Hôtel de ville de Burlington(0.2 miles)
Galerie d'art de Burlington(0.3 miles)
Joseph Brant Museum(0.6 miles)
Phare de Beach Canal(2.1 miles)
Parc LaSalle(2.8 miles)
Parc Paletta Lakefront(2.9 miles)
Club de golf Tyandaga(3.4 miles)
Parc de City View(5.5 miles)
Royal Botanical Gardens (jardins botaniques)(5.7 miles)
Lieu historique national du musée de la vapeur et de la technologie(5.7 miles)
Club de golf Hidden Lake(6.1 miles)
Port de Bronte(6.5 miles)
Club de golf de Millcroft(6.7 miles)
Hamilton, ON (YHM-aéroport international John C. Munro Hamilton)(20.3 miles)
Aéroport international Pearson (YYZ)(32.7 miles)
Aéroport Billy Bishop de Toronto (YTZ)(34 miles)

Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Salle de banquet

Emplacement

2020 Lakeshore Road, Burlington, Canada

Spencer Smith Lakefront Park (parc) (0.1 miles)

Lac Ontario (0.1 miles)

Hôtel de ville de Burlington (0.2 miles)

Galerie d'art de Burlington (0.3 miles)

Joseph Brant Museum (0.6 miles)

Phare de Beach Canal (2.1 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Chambre Supérieure, 1 très grand lit (Park View)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

323 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

6

Chambre Standard, 2 grands lits (City View)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

323 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

5

Chambre Standard, 1 très grand lit (City View)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

323 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

7

Chambre Supérieure, 2 grands lits (Park View)

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

323 ft²

Climatisation

Wi-Fi (gratuit)

Réfrigérateur

Guest reviews of Waterfront Hotel Downtown Burlington

8.3

Très bien

Basé sur 2 649 avis vérifiés

Qui séjourne ici ?

Affaires

27%

Couples

29%

Familles

27%

Groupes

10%

Solo

4%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les récents avis concernant l'hôtel Waterfront Hotel Downtown Burlington, les clients saluent régulièrement son emplacement pittoresque et agréable au bord du lac, ainsi que son personnel sympathique. Les commentaires concernant les chambres vieillissantes et la propreté sont toutefois mitigés, et beaucoup mentionnent des difficultés de stationnement et une expérience de petit-déjeuner variable.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les récents avis concernant l'hôtel Waterfront Hotel Downtown Burlington, les clients saluent régulièrement son emplacement pittoresque et agréable au bord du lac, ainsi que son personnel sympathique. Les commentaires concernant les chambres vieillissantes et la propreté sont toutefois mitigés, et beaucoup mentionnent des difficultés de stationnement et une expérience de petit-déjeuner variable.

Les commentaires sur les installations mentionnent une piscine froide ou parfois fermée, une petite salle de sport avec du matériel cassé, et un bar/restaurant sur place offrant une vue magnifique mais un service inégal. Plusieurs clients ont également signalé du bruit provenant des couloirs ou des équipes lors des week-ends d'événements. Idéal pour les voyageurs qui privilégient l'emplacement à la perfection.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le stationnement est payant, limité et non garanti, ce qui crée souvent de la frustration. La piscine est fréquemment signalée comme froide ou temporairement fermée, la salle de sport est petite avec du matériel cassé, et le bar/restaurant sur place offre une belle vue mais un service variable.

Avis de voyageur à ce sujet

6

Jana

22 août 2025

·

A séjourné 3 nuits

Disappointed this time. After 5 hour drive took an hour to get a parking spot. Pool was closed for 2 of the 3 days we were there. Never refilled coffee in the room. Rooms were very run down.

Disappointed this time. After 5 hour drive took an hour to get a parking spot. Pool was closed for 2 of the 3 days we were there. Never refilled coffee in the room. Rooms were very run down.

8

Jamie

25 juin 2025

·

A séjourné 1 nuit

Staff was very friendly. Pool was very cold.

Staff was very friendly. Pool was very cold.

10

Lindsay

2 nov. 2025

·

A séjourné 1 nuit

Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.

Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.

8

Stenard

6 août 2025

·

A séjourné 6 nuits

Property was within walking distance of a variety of stores. The paid parking is something thag needs to be addressed, because they charge per night whether you have a spot to park or not. That’s a problem. Otherwise it was an okay stay, there’s no hot tub and the gym equipment is lacking.

Property was within walking distance of a variety of stores. The paid parking is something thag needs to be addressed, because they charge per night whether you have a spot to park or not. That’s a problem. Otherwise it was an okay stay, there’s no hot tub and the gym equipment is lacking.

6

Halyna

21 juil. 2025

·

A séjourné 1 nuit

The water in the pool was quite cold, and it was too deep for children to use safely. Also, there weren’t enough seats available during breakfast, which made it a bit uncomfortable. Despite these issues, I still recommend this place for its great location.

The water in the pool was quite cold, and it was too deep for children to use safely. Also, there weren’t enough seats available during breakfast, which made it a bit uncomfortable. Despite these issues, I still recommend this place for its great location.

6

Alison

19 août 2025

·

A séjourné 1 nuit

Breakfast was a big disappointment. No real cutlery and the only fruit was a banana. There was as juice thank goodness. I felt mislead when told buffet breakfast and really it was as just one step above continental. Staff were polite and very nice. Pool closed for repairs.

Breakfast was a big disappointment. No real cutlery and the only fruit was a banana. There was as juice thank goodness. I felt mislead when told buffet breakfast and really it was as just one step above continental. Staff were polite and very nice. Pool closed for repairs.

6

Melanie

21 sept. 2025

·

A séjourné 1 nuit

Parking was insufficient and not monitored. The hotel charged a fee to park but couldn’t guaranteed that a spot was available. There were more guests than parking available. The front desk told us to go search for a spot and if there wasn’t one, use an overflow lot off the property but stilled CHARGED. The parking was crazy, cars waiting, then racing to a spot, people trolling waiting for a long time for a spot to open, pedestrians standing in open spots while drivers raced to get the spot, it was nuts and totally lacked order or adequate accommodation for guest. Staff inside didn’t care and offered no help. And of course, they stilled charged for parking. Never seen anything like it.

Parking was insufficient and not monitored. The hotel charged a fee to park but couldn’t guaranteed that a spot was available. There were more guests than parking available. The front desk told us to go search for a spot and if there wasn’t one, use an overflow lot off the property but stilled CHARGED. The parking was crazy, cars waiting, then racing to a spot, people trolling waiting for a long time for a spot to open, pedestrians standing in open spots while drivers raced to get the spot, it was nuts and totally lacked order or adequate accommodation for guest. Staff inside didn’t care and offered no help. And of course, they stilled charged for parking. Never seen anything like it.

8

Joseph

31 août 2025

·

A séjourné 2 nuits

Superb location on the water. Beside a park and great shopping. Only issue was no guaranteed parking.

Superb location on the water. Beside a park and great shopping. Only issue was no guaranteed parking.

6

karmela

30 mars 2025

·

A séjourné 1 nuit

The pool was cold. The hotel description states the pool is heated. My child loves swimming and she couldn’t enjoy the pool, we only stayed a few minutes. All of the other people in the pool area were complaining about how cold it was as well.

The pool was cold. The hotel description states the pool is heated. My child loves swimming and she couldn’t enjoy the pool, we only stayed a few minutes. All of the other people in the pool area were complaining about how cold it was as well.

6

Bared

3 nov. 2025

·

A séjourné 3 nuits

Looked like most/all suite entry doors were patch painted with wrong color. Gym/weight room is mediocre and tiny. Tv in gym not working. One of the two elliptical was broken making weird noise. Very clean and great staff though.

Looked like most/all suite entry doors were patch painted with wrong color. Gym/weight room is mediocre and tiny. Tv in gym not working. One of the two elliptical was broken making weird noise. Very clean and great staff though.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont mitigés : beaucoup décrivent des chambres très propres ou impeccables, mais des plaintes récurrentes citent des tapis tachés, des cheveux dans les salles de bain, de la poussière, des odeurs, de la moisissure et des insectes occasionnels.

Avis de voyageur à ce sujet

10

Susan

30 oct. 2025

·

A séjourné 1 nuit

Very friendly staff .. hotel was clean and housekeeping was outstanding

Very friendly staff .. hotel was clean and housekeeping was outstanding

4

Wendy

28 sept. 2025

·

A séjourné 2 nuits

Looked forward to out 2 night stay. Carpets stained in the room. Beds comfortable. Front desk staff cordial. Loud party in room next door so asked to be moved. Put us in basement lower level. Room obviously had not been used for awhile. Very dusty. Centipede in bathroom. Breakfast below average so did not eat there. Very disappointed and will not return.

Looked forward to out 2 night stay. Carpets stained in the room. Beds comfortable. Front desk staff cordial. Loud party in room next door so asked to be moved. Put us in basement lower level. Room obviously had not been used for awhile. Very dusty. Centipede in bathroom. Breakfast below average so did not eat there. Very disappointed and will not return.

2

Jason

17 févr. 2026

·

A séjourné 1 nuit

The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.

The hotel room was filthy with chewing gum stuck to the chairs and floor, along with body hair on surfaces. The pool was horrific with body hair all over the pool deck and on the pool chairs. The Hotel is not clean and we did not stay the night due to the uncleanliness of the Hotel. We stayed a 3 hours and left. When we spoke to reception at check-in he was not professional and hardly acknowledge us and our questions about the pool location and wifi. When we spoke to the same receptionist that we were checking out he stated good, and go speak to my manager.

6

Jennifer

23 nov. 2025

·

A séjourné 1 nuit

The room was clean. The mirror on the wall was cracked and the carpet was dirty. There was a huge orange spider crawling on the couch. Overall the room was dated and smelly.

The room was clean. The mirror on the wall was cracked and the carpet was dirty. There was a huge orange spider crawling on the couch. Overall the room was dated and smelly.

4

Stephanie

8 août 2025

·

A séjourné 2 nuits

Great location, very close to water and wedding venue. However rooms are dated. My shower had mold all over the ceiling which is pretty gross. For the money they charge they should update it

Great location, very close to water and wedding venue. However rooms are dated. My shower had mold all over the ceiling which is pretty gross. For the money they charge they should update it

10

Sandra

19 févr. 2026

·

A séjourné 2 nuits

Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast

Spotless common areas and room. Super staff. Excellent restaurants nearby. Included light breakfast

6

olimpia

18 sept. 2025

·

A séjourné 1 nuit

Not clean...sheets stained, bed covers stained , carpet stained and dirty, telephone was just gross with a dead bug on it as it is in the picture. Breakfast... very poor choices Paid for parking $22 extra when we got there..

Not clean...sheets stained, bed covers stained , carpet stained and dirty, telephone was just gross with a dead bug on it as it is in the picture. Breakfast... very poor choices Paid for parking $22 extra when we got there..

4

Cher

28 oct. 2025

·

A séjourné 1 nuit

The front desk staff were extremely helpful and friendly and the location can't be beat. However, the cleanliness of the room was disappointing. The bathtub appeared like someone had shaved in it and it was not cleaned, and one of the two towels was stained. I would not say not to stay here, but definitely inspect the room before settling in.

The front desk staff were extremely helpful and friendly and the location can't be beat. However, the cleanliness of the room was disappointing. The bathtub appeared like someone had shaved in it and it was not cleaned, and one of the two towels was stained. I would not say not to stay here, but definitely inspect the room before settling in.

2

Phillip

6 avr. 2025

·

A séjourné 1 nuit

Upon checkin and after routine inspection we found chips underneath the ottoman, left over candy in the drawer and most importantly a bug under the bedsheets. Front desked got us a new room but the concern is how did this room get released to guests

Upon checkin and after routine inspection we found chips underneath the ottoman, left over candy in the drawer and most importantly a bug under the bedsheets. Front desked got us a new room but the concern is how did this room get released to guests

10

Elizabeth

11 oct. 2025

·

A séjourné 3 nuits

Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.

Stayed here once a year on annual vacation for many years. Possibly the best stay yet! The housekeeping staff were excellent at keeping everything clean and tidy while not banging around super early.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement datées, avec un mobilier usé, des stores déchirés, une climatisation et des téléviseurs plus anciens, et un bruit perceptible provenant des couloirs ou des chambres adjacentes. Cependant, plusieurs clients les ont trouvées confortables avec une bonne disposition et une vue sur le lac ou le parc.

Avis de voyageur à ce sujet

6

Steve

24 sept. 2025

·

A séjourné 1 nuit

Tv and cable did not work well at all. AC in room almost as bad as TV. Hotel is very dated

Tv and cable did not work well at all. AC in room almost as bad as TV. Hotel is very dated

4

Laura

18 janv. 2026

·

A séjourné 1 nuit

Hockey tournament in town. Kids running hallway screaming and hitting doors with ball and mini sticks

Hockey tournament in town. Kids running hallway screaming and hitting doors with ball and mini sticks

6

Lucy

8 oct. 2025

·

A séjourné 2 nuits

The location right next to Lake Ontario is excellent and is probably the best thing about this hotel. Also very close to shops and restaurants around downtown Burlington. The rooms look like they're in need of an upgrade (stained carpets, a chair with peeling upholstery, cracked toilet bowl). The walls were not particularly sound-proof and unfortunately, we were woken up in the middle of the night by noise coming from the room next to us. The receptionists that we came in contact with were not particularly warm, but everyone was respectful. We checked out a day early.

The location right next to Lake Ontario is excellent and is probably the best thing about this hotel. Also very close to shops and restaurants around downtown Burlington. The rooms look like they're in need of an upgrade (stained carpets, a chair with peeling upholstery, cracked toilet bowl). The walls were not particularly sound-proof and unfortunately, we were woken up in the middle of the night by noise coming from the room next to us. The receptionists that we came in contact with were not particularly warm, but everyone was respectful. We checked out a day early.

6

Monika

11 mars 2025

·

A séjourné 2 nuits

The blinds in the room were well beyond repair and would need to be replaced. The same for the office chair in the room. Otherwise, the room and hotel in general was fine. Note that the parking is not included. The parking costs 22$/night.

The blinds in the room were well beyond repair and would need to be replaced. The same for the office chair in the room. Otherwise, the room and hotel in general was fine. Note that the parking is not included. The parking costs 22$/night.

10

Laura

8 nov. 2025

·

A séjourné 1 nuit

Beautiful spacious room. Loved the fireplace and king sized bed

Beautiful spacious room. Loved the fireplace and king sized bed

6

Ken

2 janv. 2026

·

A séjourné 5 nuits

Room starting to look tired

Room starting to look tired

8

allyson

27 janv. 2025

·

A séjourné 1 nuit

Great location. Hotel room was nice, but the doors from the other rooms are very loud.

Great location. Hotel room was nice, but the doors from the other rooms are very loud.

8

Sylvia

28 févr. 2025

·

A séjourné 1 nuit

Only negatives was the lighting in the room. One bedside lamp was out and we thought just a bulb but when my husbands switched bulbs it would not work so an electrical issue. There gave us a lamp to use but still the room needed more light. TV had a snowy picture….frustrating.

Only negatives was the lighting in the room. One bedside lamp was out and we thought just a bulb but when my husbands switched bulbs it would not work so an electrical issue. There gave us a lamp to use but still the room needed more light. TV had a snowy picture….frustrating.

8

Remy

22 nov. 2025

·

A séjourné 1 nuit

Nice comfortable room. We had a nice view of the lake. Bed was comfortable. Bathroom amenities were good.

Nice comfortable room. We had a nice view of the lake. Bed was comfortable. Bathroom amenities were good.

6

Robert

10 janv. 2026

·

A séjourné 1 nuit

This hotel is getting very tired and needs a refresh. The blackout blind was tattered and torn in our room and the desk chair was also tattered and torn. The bathroom needs a serious upgrade. The shower curtain was grubby and the drain in the tub of the shower was rusty and severely chipped. The hallway corridor is very beaten and the finishes were poor. The heating/air conditioning unit in the room is old, seemed dusty and didnt have digital display so you had no idea what temperature you were setting your room to. The bed was confortable enough and clean enough. Your only other choice for that very convenient location in the heart of downtown Burlington close to restaurants and bars and the view of Lake Ontario is the new hotel next door which is twice the price of this hotel.

This hotel is getting very tired and needs a refresh. The blackout blind was tattered and torn in our room and the desk chair was also tattered and torn. The bathroom needs a serious upgrade. The shower curtain was grubby and the drain in the tub of the shower was rusty and severely chipped. The hallway corridor is very beaten and the finishes were poor. The heating/air conditioning unit in the room is old, seemed dusty and didnt have digital display so you had no idea what temperature you were setting your room to. The bed was confortable enough and clean enough. Your only other choice for that very convenient location in the heart of downtown Burlington close to restaurants and bars and the view of Lake Ontario is the new hotel next door which is twice the price of this hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment amical et serviable, mais on relève des signalements récurrents d'interactions impolies ou sans réponse à la réception, d'une mauvaise résolution des problèmes et de problèmes de manipulation de l'enregistrement ou de la facturation.

Avis de voyageur à ce sujet

10

Debbie

6 juil. 2025

·

A séjourné 3 nuits

The staff was warm and welcoming. I found them very helpful and knowledgeable. They went above and beyond the call of duty. The rooms were clean and comfortable. The location was excellent.

The staff was warm and welcoming. I found them very helpful and knowledgeable. They went above and beyond the call of duty. The rooms were clean and comfortable. The location was excellent.

2

Teresa

15 août 2025

·

A séjourné 1 nuit

I booked a room for my wedding coordinator and called to confirm they noted her name on the booking, also confirmed early check in. She got there and they wouldn’t give her a room. She had to call me in the middle of my first look to get into her room. They also told her they couldn’t give her early check in and she missed the wedding ceremony. Awful service, extremely disappointed.

I booked a room for my wedding coordinator and called to confirm they noted her name on the booking, also confirmed early check in. She got there and they wouldn’t give her a room. She had to call me in the middle of my first look to get into her room. They also told her they couldn’t give her early check in and she missed the wedding ceremony. Awful service, extremely disappointed.

2

Sarah

11 sept. 2025

·

A séjourné 2 nuits

I discovered that the deadbolt on my door was broken on my first night. I called the front desk to ask for another room, and they said they’d send someone the following morning to fix it. Sadly, they were unable to move me since the hotel was fully booked and said there was nothing else they could do. I was gone for most of my second day for business and returned to my room at 9pm to find that the lock still wasn’t fixed. No apologies or explanation. I didn’t sleep well either night, and felt unsafe. I’m utterly disappointed and do not recommend the Waterfront Hotel to anyone wanting to stay in Burlington, Ontario.

I discovered that the deadbolt on my door was broken on my first night. I called the front desk to ask for another room, and they said they’d send someone the following morning to fix it. Sadly, they were unable to move me since the hotel was fully booked and said there was nothing else they could do. I was gone for most of my second day for business and returned to my room at 9pm to find that the lock still wasn’t fixed. No apologies or explanation. I didn’t sleep well either night, and felt unsafe. I’m utterly disappointed and do not recommend the Waterfront Hotel to anyone wanting to stay in Burlington, Ontario.

2

Chelsey

2 nov. 2025

·

A séjourné 1 nuit

When we went to lock our room at night we found duck tape and our peep hole blocked. We immediately felt unsafe and took it to the front desk. The girl at the front desk was not concerned at all and brushed it off, telling us the manager would be in the next morning. The more we talked about this we really did not feel safe in our room so we asked to switch and after a lot of back and forth we finally got the “last” room and had to switch at 1am. The next morning we checked out and asked to speak to the manager and the new girl at the front desk was very rude and pushed us away. For feeling like someone was tampering with our room and safety, we were treated like we were in the wrong. It was terrible. No compensation or sympathy what so ever.

When we went to lock our room at night we found duck tape and our peep hole blocked. We immediately felt unsafe and took it to the front desk. The girl at the front desk was not concerned at all and brushed it off, telling us the manager would be in the next morning. The more we talked about this we really did not feel safe in our room so we asked to switch and after a lot of back and forth we finally got the “last” room and had to switch at 1am. The next morning we checked out and asked to speak to the manager and the new girl at the front desk was very rude and pushed us away. For feeling like someone was tampering with our room and safety, we were treated like we were in the wrong. It was terrible. No compensation or sympathy what so ever.

2

Pallavi

4 août 2025

·

A séjourné 2 nuits

Worst experience. Rude staff. On check on they commit different things and later on they shout and get rude. 0 customer service and no patience to listen to customer. Paula on front desk was really rude. Management of hotel can check the camera aa well. Or i have the video yo share.

Worst experience. Rude staff. On check on they commit different things and later on they shout and get rude. 0 customer service and no patience to listen to customer. Paula on front desk was really rude. Management of hotel can check the camera aa well. Or i have the video yo share.

10

M

1 oct. 2025

·

A séjourné 1 nuit

Great stay! Great location! Amazing staff

Great stay! Great location! Amazing staff

10

Mary-Ellen

29 août 2025

·

A séjourné 1 nuit

The hotel is in a great location. Front desk staff was very friendly and helpful.

The hotel is in a great location. Front desk staff was very friendly and helpful.

10

Kim

14 oct. 2025

·

A séjourné 2 nuits

Staff were very friendly and helpful.

Staff were very friendly and helpful.

10

Jeffrey

14 oct. 2025

·

A séjourné 1 nuit

Front desk was really welcoming, helpful and thorough.

Front desk was really welcoming, helpful and thorough.

2

Cedric

2 juin 2025

·

A séjourné 2 nuits

Horrible service. Mix up with rooms and key cards. We were given keys to rooms that were occupied and we were sent back and forth and they wanted to force us to pay even though the room had already been paid and booked. Ended up having to go to a different hotel. Manager says we need to fight with Expedia to get refund.

Horrible service. Mix up with rooms and key cards. We were given keys to rooms that were occupied and we were sent back and forth and they wanted to force us to pay even though the room had already been paid and booked. Ended up having to go to a different hotel. Manager says we need to fight with Expedia to get refund.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre pittoresque au bord de l'eau, à côté du parc, avec un accès facile à pied aux restaurants, aux cafés et aux attractions du centre-ville ; la vue sur le lac est toujours un point fort.

Avis de voyageur à ce sujet

8

David

17 oct. 2025

·

A séjourné 1 nuit

Great location.

Great location.

10

William Paul

13 oct. 2025

·

A séjourné 1 nuit

We really enjoyed the hotel, the views of Lake Ontario, and the park right next door.

We really enjoyed the hotel, the views of Lake Ontario, and the park right next door.

10

David

12 août 2025

·

A séjourné 1 nuit

Great location on the lake with lots of enjoyable bars and restaurants nearby.

Great location on the lake with lots of enjoyable bars and restaurants nearby.

10

Catherine

15 oct. 2025

·

A séjourné 1 nuit

Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.

Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.

10

Judy

27 nov. 2025

·

A séjourné 1 nuit

Comfortable stay. Close to everything!

Comfortable stay. Close to everything!

8

George

22 sept. 2025

·

A séjourné 1 nuit

Location of the hotel is beautiful, with many shops, the waterfront and a kids playground nearby.

Location of the hotel is beautiful, with many shops, the waterfront and a kids playground nearby.

10

David

29 sept. 2025

·

A séjourné 1 nuit

Great room and the area is awesome, right on the lake

Great room and the area is awesome, right on the lake

10

Tyler

26 août 2025

·

A séjourné 1 nuit

Great area and views . Right in the heart of the town on waterfront

Great area and views . Right in the heart of the town on waterfront

10

Karina Cristiane

6 juin 2025

·

A séjourné 1 nuit

Our stay was very good! The location is awesome.

Our stay was very good! The location is awesome.

10

SM

8 juin 2025

·

A séjourné 3 nuits

Lakefront

Lakefront

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner inclus est pratique mais la qualité et le réapprovisionnement varient, et les places assises sont souvent insuffisantes ; le bar/restaurant sur place offre une belle vue et quelques commentaires positifs, bien que les expériences de service soient inégales.

Avis de voyageur à ce sujet

10

Bev

22 nov. 2025

·

A séjourné 1 nuit

Room was great. Breakfast was awesome! Only negative was the lack of enough seating for breakfast.

Room was great. Breakfast was awesome! Only negative was the lack of enough seating for breakfast.

10

Catherine

15 oct. 2025

·

A séjourné 1 nuit

Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.

Always enjoy this property as it overlooks Lake Ontario and Burlington skyway bridge. The waterfront promenade is delightful to walk along both during daytime and in the evening. The hotel property has a lovely dining room and patio overlooking the waterfront. The included breakfast is better than most.

8

peteront

25 oct. 2025

·

A séjourné 3 nuits

The room was large, clean, and well provisioned with a coffee machine, fridge, and microwave. Bed was excellent and the view was amazing even from the 1st floor (US 2nd for). Bar was lovely with a good selection of beers at similar prices to pubs downtown, restaurant food was amazing.

The room was large, clean, and well provisioned with a coffee machine, fridge, and microwave. Bed was excellent and the view was amazing even from the 1st floor (US 2nd for). Bar was lovely with a good selection of beers at similar prices to pubs downtown, restaurant food was amazing.

8

Denise

1 sept. 2025

·

A séjourné 1 nuit

Check-in was smooth and easy since I prepaid online. The room was nice and clean, mostly updated except for the old bathtub. The bed was comfortable and I slept well. My biggest complaint is the parking — there’s no reserved parking for hotel guests, so I had to leave my car two blocks away and roll my luggage back to the hotel. Breakfast was also frustrating. It sat empty for a good 20 minutes, and once it was finally restocked there was a long line, only for things to run out again. On the plus side, the location can’t be beat. Being able to walk right out to the waterfront made the stay worthwhile.

Check-in was smooth and easy since I prepaid online. The room was nice and clean, mostly updated except for the old bathtub. The bed was comfortable and I slept well. My biggest complaint is the parking — there’s no reserved parking for hotel guests, so I had to leave my car two blocks away and roll my luggage back to the hotel. Breakfast was also frustrating. It sat empty for a good 20 minutes, and once it was finally restocked there was a long line, only for things to run out again. On the plus side, the location can’t be beat. Being able to walk right out to the waterfront made the stay worthwhile.

10

Lindsay

2 nov. 2025

·

A séjourné 1 nuit

Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.

Front desk staff was very friendly. Parking at the hotel is paid public parking so no guarantee of a spot...but...staff let me know of a public garage that was only a block away...and the garage was free on the weekends. Very helpful. The restaurant on-site was great...the atmosphere and the food. It overlooks the waterfront and there is tons of outdoor seating for the summer.

10

Jennifer

5 nov. 2025

·

A séjourné 1 nuit

The room was nice, the breakfast was fabulous!

The room was nice, the breakfast was fabulous!

8

Lee

2 nov. 2025

·

A séjourné 1 nuit

The room was nice and clean, basic kind of room. Great price for the area which has lots of things to offer. Breakfast was good as well. Sausages, quiches, pancakes etc.

The room was nice and clean, basic kind of room. Great price for the area which has lots of things to offer. Breakfast was good as well. Sausages, quiches, pancakes etc.

6

Alison

19 août 2025

·

A séjourné 1 nuit

Breakfast was a big disappointment. No real cutlery and the only fruit was a banana. There was as juice thank goodness. I felt mislead when told buffet breakfast and really it was as just one step above continental. Staff were polite and very nice. Pool closed for repairs.

Breakfast was a big disappointment. No real cutlery and the only fruit was a banana. There was as juice thank goodness. I felt mislead when told buffet breakfast and really it was as just one step above continental. Staff were polite and very nice. Pool closed for repairs.

10

Hervé

15 oct. 2025

·

A séjourné 3 nuits

La seule chose qu'il va falloir revoir c'est le petit déjeuner qui n'est pas très varié,et il faudrait un endroit pour prendre le petit déjeuner, celui actuellement en place n'est pas adapté.

La seule chose qu'il va falloir revoir c'est le petit déjeuner qui n'est pas très varié,et il faudrait un endroit pour prendre le petit déjeuner, celui actuellement en place n'est pas adapté.

8

Richard

4 janv. 2025

·

A séjourné 3 nuits

Everything was good except the restaurant the port house .we waited half hour and still didn't get anyone to come and serve us .then we asked about happy hour since we arrived there at 515 .the sign in the front says happy hour daily 3 to 6 .they said no but the couple beside us got it.the manager owner said they can do anything about it .there was 6 of us and told him we didn't get anyone to serve us .we left and all he could say was sorry and they were not busy.just talking alot

Everything was good except the restaurant the port house .we waited half hour and still didn't get anyone to come and serve us .then we asked about happy hour since we arrived there at 515 .the sign in the front says happy hour daily 3 to 6 .they said no but the couple beside us got it.the manager owner said they can do anything about it .there was 6 of us and told him we didn't get anyone to serve us .we left and all he could say was sorry and they were not busy.just talking alot

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Ketsia

il y a 3 semaines

·

A séjourné 3 nuits

Bel hôtel, bon repas, personnel super! Pas de négatif !

Bel hôtel, bon repas, personnel super! Pas de négatif !

6

jean michel

il y a 4 semaines

·

A séjourné 4 nuits

L’hôtel est bien placé, de belles balades à pied au bord du lac Ontario sont faisables en sortant à pied de l’hôtel. Notre chambre réservée et payé six mois avant avec vue partielle sur le lac ne nous pas donné satisfaction car nous étions au 3eme étage ,vue sur les arbres qui occulté la vue lac et les chambres des étages supérieurs n’était plus disponibles…De plus les fenêtres sont fixes et impossible à ouvrir. En fin sachez que l’hôtel ne commercialise que des chambres avec petit déjeuner et que le petit déjeuner est des plus médiocre.. seul le café est buvable et les toasts sont corrects tout le reste de la nourriture proposée est très bas de gamme… Donc si voulez prendre un bon petit déjeuner il faut sortir de l’hôtel il y a plusieurs petits restaurants qui en proposent et je vous recommande particulièrement le Benedict Eatery où ils font entre autres d’excellents pancake et oeufs Bénédicte.

L’hôtel est bien placé, de belles balades à pied au bord du lac Ontario sont faisables en sortant à pied de l’hôtel. Notre chambre réservée et payé six mois avant avec vue partielle sur le lac ne nous pas donné satisfaction car nous étions au 3eme étage ,vue sur les arbres qui occulté la vue lac et les chambres des étages supérieurs n’était plus disponibles…De plus les fenêtres sont fixes et impossible à ouvrir. En fin sachez que l’hôtel ne commercialise que des chambres avec petit déjeuner et que le petit déjeuner est des plus médiocre.. seul le café est buvable et les toasts sont corrects tout le reste de la nourriture proposée est très bas de gamme… Donc si voulez prendre un bon petit déjeuner il faut sortir de l’hôtel il y a plusieurs petits restaurants qui en proposent et je vous recommande particulièrement le Benedict Eatery où ils font entre autres d’excellents pancake et oeufs Bénédicte.

10

Maura

14 févr. 2026

·

A séjourné 1 nuit

Oui

Oui

8

Michel

28 janv. 2026

·

A séjourné 1 nuit

Le personnel de l’hôtel est très accueillant et accommodant. Le petit déjeuner est très bien. Le gymnase est accessible, propre et l’équipement est en excellent état.

Le personnel de l’hôtel est très accueillant et accommodant. Le petit déjeuner est très bien. Le gymnase est accessible, propre et l’équipement est en excellent état.

10

Hervé

15 oct. 2025

·

A séjourné 3 nuits

La seule chose qu'il va falloir revoir c'est le petit déjeuner qui n'est pas très varié,et il faudrait un endroit pour prendre le petit déjeuner, celui actuellement en place n'est pas adapté.

La seule chose qu'il va falloir revoir c'est le petit déjeuner qui n'est pas très varié,et il faudrait un endroit pour prendre le petit déjeuner, celui actuellement en place n'est pas adapté.

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

Arrivée à partir de 15:00

Avant 12:00

Dépôt de garantie

Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $215	19 $216
20 $101	21 $110	22 $101	23 $98	24 $161	25	26 $185
27 $101	28 $127	29 $126	30 $115

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

Le personnel de la réception vous accueillera sur place. La carte de crédit utilisée pour effectuer la réservation doit être présentée par le titulaire de la carte à l’arrivée, accompagnée d’une pièce d’identité avec photo. Toute autre disposition doit être prise en accord avec l’hébergement avant l’arrivée. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.

Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.

Dépôt : 150 CAD par hébergement, par séjour

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
Cet hébergement accepte les cartes de crédit ; espèces non acceptées
Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un détecteur de fumée et un système de sécurité
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
Formalités de départ sans contact disponibles.

Frais pour le parking non couvert en libre-service : 22.00 CAD par jour (entrées/sorties libres)
Animaux de compagnie : 25.00 CAD par animal et par nuit
Les animaux d'assistance ne sont soumis à aucuns frais.
Lit d'appoint : 10.0 CAD par nuit

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.