Candlewood Suites Burlington Conference Centre by IHG

Great, clean, spacious

Good

Clean room. Our suite had all the amenities we needed. The hotel was very nice and the staff were friendly.

The advertisement said come to our renovated room with new high definition TV’s. I booked a room for 3 nights as a getaway for my wife and I to relax, watch Netflix / Amazon on these High Definition TV’s. The advertising was very misleading. The TV’s aren’t internet enabled so all you can watch is cable. How many people watch cable in this day and age?? My wife and I spent all of 15-minutes in the room and asked to be checked out because the room didn’t meet expectations. I was told I still had to pay for 1 night and the other 2 nights would be refunded in 3-5 business days. I still have not received the 2-day refund and it still stings that I am out of pocket $180 for spending 20 minutes in a room. Terrible experience!!

I love the cleanliness of the room very cozy and relaxing will definitely recommend to my friends and family and the staff are awesome