Na Balam Hotel
158 US$
/natt
Snitt för september
Priser för Na Balam Hotel
Välj datum för att se priser och tillgänglighet.
158 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Na Balam Hotel är priset per natt i genomsnitt 158 US$ under den billigaste månaden (september) och 741 US$ under den dyraste månaden (april), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 313 US$ |
| februari | 545 US$ |
| mars | 329 US$ |
| april | 741 US$ |
| maj | 234 US$ |
| juni | 196 US$ |
| juli | 251 US$ |
| augusti | 386 US$ |
| september | 158 US$ |
| oktober | 233 US$ |
| november | 317 US$ |
| december | 266 US$ |
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sep. · 158 US$
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Dyrast: april (ca 741 US$)
Billigast: september (ca 158 US$)
Om detta boende
Här får du tillgång tilll utomhuspool och kan njuta av utsikten från terrassen och trädgården. Detta hotell har även gratis wi-fi, bröllopstjänster och hjälp med bokning av biljetter och guidade turer.
Bekvämligheter
Här får du tillgång tilll utomhuspool och kan njuta av utsikten från terrassen och trädgården. Detta hotell har även gratis wi-fi, bröllopstjänster och hjälp med bokning av biljetter och guidade turer.
Företagsfaciliteter
Gäster har tillgång till bland annat flerspråkig personal och värdeförvaringsskåp i receptionen. Gäster har mot en avgift tillgång till flygtransfer tur/retur (tillgänglig på begäran) och transport till/från färjeterminal.
Måltider
Na Balam Hotel har en restaurang som serverar gäster underbar mat. Avsluta dagen med en drink på boendets bar eller strandbar.
Rum
Känn dig som hemma i ett av de 21 rummen med platt-tv. Satellit-tv erbjuder underhållning. Badrum med dusch, gratis toalettartiklar och hårtorkar. På rummet finns värdeförvaringsskåp och gratis flaskvatten. Städning erbjuds dagligen.
Läge
Na Balam Hotel ligger i Isla Mujeres (i området Centro - Supmza. 001), ett stenkast från både North Beach och El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc. Detta hotell vid stranden ligger 1 km från Terminal Marítima Isla Mujeres och 23,8 km från Playa Langosta.
Vad finns i närheten
North Beach(0.1 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 miles)
Isla Mujeres begravningsplats(0.3 miles)
Miguel Hidalgo(0.3 miles)
Faro de Punta Norte(0.4 miles)
Parador Fotográfico(0.4 miles)
Aztlán Galería(0.5 miles)
Playa el Cocal(0.5 miles)
Terminal Marítima Isla Mujeres(0.6 miles)
Marinparken Garrafon(1.3 miles)
Casa Crayola(2.5 miles)
Hacienda Mundaca(3.5 miles)
Playa Tiburon(4.1 miles)
Parque de Los Sueños(4.4 miles)
Joysxee flytande flaskö(4.6 miles)
Den största flygplatsen i närheten är Cancun, Quintana Roo (CUN-Cancun Intl.)(21.8 miles)
Parkering
Flygplatstransfer
Restaurang
Pool
Rökfria rum
Tur- och utflyktsdisk
Läge
Calle Zazil Ha No. 118 Playa Norte, Centro - Supmza. 001, Isla Mujeres, Isla Mujeres, Quintana Roo, Mexiko
North Beach (0.1 miles)
El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 miles)
Isla Mujeres begravningsplats (0.3 miles)
Miguel Hidalgo (0.3 miles)
Faro de Punta Norte (0.4 miles)
Parador Fotográfico (0.4 miles)
Rumsalternativ
7
Poolside Suite
Information om rummet
1 Extra Stor Dubbelsäng
och 2 Dubbelsängar
Sovplats 6
732 ft²
LuftkonditioneringPrivat badrumTV
9
Superior dubbelrum - 1 kingsize-säng med bäddsoffa - utsikt mot poolen
Information om rummet
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 2
689 ft²
BalkongLuftkonditioneringSeparat vardagsrumPrivat badrum
8
Two Bedroom Suite
Information om rummet
2 Extra Stora Dubbelsängar
Sovplats 5
1119 ft²
Separat matplatsLuftkonditioneringSeparat vardagsrumPrivat badrum
22
Poolside Room
Information om rummet
2 Dubbelsängar
Sovplats 4
581 ft²
LuftkonditioneringPrivat badrumSpjälsäng(ar) (Gratis)
Gästrecensioner för Na Balam Hotel
8.3
Mycket bra
Baserat på 875 verifierade recensioner
Vem bor här?
Företag
2%
Par
61%
Familj
27%
Grupper
7%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
I många recensioner hyllas Na Balam Hotel för sitt lugna, trädgårdsliknande läge bara en kort bit från Playa Norte, tillgång till en strandklubb med reserverade solstolar och vänlig personal. Rummen är dock enkla och vissa faciliteter känns daterade.
Läs merVar detta till hjälp?
Vad gäster tycker
I många recensioner hyllas Na Balam Hotel för sitt lugna, trädgårdsliknande läge bara en kort bit från Playa Norte, tillgång till en strandklubb med reserverade solstolar och vänlig personal. Rummen är dock enkla och vissa faciliteter känns daterade.
Vanliga nackdelar inkluderar ljud från gator eller klubbar på natten, väldigt hårda sängar samt enstaka problem med varmvattnet eller vattentrycket. Många gäster uppskattar den inkluderade frukosten på andra sidan gatan och service vid stranden, även om åsikterna går isär gällande frukostens variation och hastighet, samt poolens skugga eller det ljumma bubbelbadet. Förvänta dig överlag en enkel och avslappnande bas nära öns bästa strand snarare än en lyxig vistelse.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Tillgång till systerhotellets strandklubb med reserverade solstolar är ett stort plus, och området inkluderar en liten pool, ett bubbelbad och möjligheter till yoga eller spabehandlingar. Åsikterna om poolområdet (ofta skuggigt eller molnigt) och bubbelbadets temperatur går isär. Vissa noterar att det inte finns någon lobby här.
Relaterade gästrecensioner
10
Charles
13 juni 2025
·
Stannade 5 nätter
Great location, beach club was super nice. Free breakfast!
Great location, beach club was super nice. Free breakfast!
10
Renee
5 feb. 2025
·
Stannade 6 nätter
This place is beautiful, quiet and has my kind of vibe. If you're looking for a larger resort/condo accommodation you won't like Na Balam. It's more laid back here. They have ten rooms with balconies facing a small pool and hot tub, a good sized shower with a mini fridge, yoga three times a day, and beach access across the street at Playa Norte. The restaurant was a bit pricey but fantastic. The staff is lovely and I was really pleased with our stay.
This place is beautiful, quiet and has my kind of vibe. If you're looking for a larger resort/condo accommodation you won't like Na Balam. It's more laid back here. They have ten rooms with balconies facing a small pool and hot tub, a good sized shower with a mini fridge, yoga three times a day, and beach access across the street at Playa Norte. The restaurant was a bit pricey but fantastic. The staff is lovely and I was really pleased with our stay.
10
Oleanne
8 juni 2024
·
Stannade 6 nätter
We had the most peaceful stay at Nabalam. Tiny and tucked away little oasis. The rooms are basic, clean and perfect with great AC. The best beach on the island is right outside your door. Beautiful white sand with gorgeous blue water. There is plenty of food and bars near by. The walkability is great. There is breakfast included at the sister hotel across the road, we usually opted to go elsewhere. Highly recommend Mogagua. The best part is you can return to the hotel after a busy day and its tranquility is amazing. Wonderful little pool, there is a spa and yoga! I do miss daily greeting from the resident kitty Nabalam❤️
We had the most peaceful stay at Nabalam. Tiny and tucked away little oasis. The rooms are basic, clean and perfect with great AC. The best beach on the island is right outside your door. Beautiful white sand with gorgeous blue water. There is plenty of food and bars near by. The walkability is great. There is breakfast included at the sister hotel across the road, we usually opted to go elsewhere. Highly recommend Mogagua. The best part is you can return to the hotel after a busy day and its tranquility is amazing. Wonderful little pool, there is a spa and yoga! I do miss daily greeting from the resident kitty Nabalam❤️
10
Eve
10 juni 2025
·
Stannade 4 nätter
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
The quietest, most beautiful hotel. It is basic amenities and no restaurant (you go to the Jaguar for the free breakfast) and they are very protective of the towels but the pool area is breathtaking and the included beach club beds are just what you need.
8
Gary
7 juli 2025
·
Stannade 1 natt
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
8
Sydney
28 feb. 2025
·
Stannade 1 natt
Nice pool & jacuzzi! Property was a bit more quiet than others in the area.
Nice pool & jacuzzi! Property was a bit more quiet than others in the area.
6
Brandon
12 apr. 2025
·
Stannade 6 nätter
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
elizabeth
10 juni 2025
·
Stannade 2 nätter
Na Balam estaba antes en la propiedad que da al mar y ahora lo dejaron al otro lado de la calle. Los colchones de la cama terribles, el mini bar vacío sin funcionar, la habitación oscura. El área de playa designada para Na Balam fea y los camastros todos rotos con el relleno expuesto. El personal es muy amable, el desayuno en el hotel de enfrente también super bien, pero las instalaciones de Na Balam no tanto, solo el área de alberca que se mantiene como hace años, muy bien.
Na Balam estaba antes en la propiedad que da al mar y ahora lo dejaron al otro lado de la calle. Los colchones de la cama terribles, el mini bar vacío sin funcionar, la habitación oscura. El área de playa designada para Na Balam fea y los camastros todos rotos con el relleno expuesto. El personal es muy amable, el desayuno en el hotel de enfrente también super bien, pero las instalaciones de Na Balam no tanto, solo el área de alberca que se mantiene como hace años, muy bien.
10
Craig
24 feb. 2025
·
Stannade 2 nätter
We had a fun, relaxing time. Easy access to beach. Pool was great. Relaxing
We had a fun, relaxing time. Easy access to beach. Pool was great. Relaxing
10
Olivia
26 feb. 2024
·
Stannade 4 nätter
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
De flesta recensioner lovordar mycket rena rum och välskötta omgivningar, med vänlig städpersonal. Ett fåtal nämner lukter eller problem med sängkläderna och ibland en molnig pool.
Relaterade gästrecensioner
8
Daniel
25 jan. 2025
·
Stannade 5 nätter
Great location. Comfortable room and laid back, friendly staff. Plumbing facilities were somewhat unreliable, though, and getting water pressure and hot water were a real challenge. Flushing toilet paper on the entire island is not allowed, making for a “different and unique” experience altogether. Other than that, it was great. The grounds are tropical and garden-like, and the rooms were very clean. It has a beautiful yoga studio for those interested, and we slept great. Very comfortable beds. 😊. We would go back. Bring washcloths.
Great location. Comfortable room and laid back, friendly staff. Plumbing facilities were somewhat unreliable, though, and getting water pressure and hot water were a real challenge. Flushing toilet paper on the entire island is not allowed, making for a “different and unique” experience altogether. Other than that, it was great. The grounds are tropical and garden-like, and the rooms were very clean. It has a beautiful yoga studio for those interested, and we slept great. Very comfortable beds. 😊. We would go back. Bring washcloths.
4
Everardo
15 juni 2024
·
Stannade 4 nätter
We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
We loved the property, the location of this hotel was perfect and the cleaning service is excellent. However, the front staff is rude and my room was very noisy. You could hear birds, bats, construction and traffic all night long.
6
Gerardo
4 sep. 2023
·
Stannade 1 natt
Bueno pero hay que mejorar la higiene de la ropa de cama
Bueno pero hay que mejorar la higiene de la ropa de cama
10
Adam
2 nov. 2025
·
Stannade 4 nätter
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
6
Josh
2 juli 2024
·
Stannade 3 nätter
We liked the area around the property. Close to the beach and within walking distance of a lot of places. Didn’t like not being able to use the pool after 8:30. Didn’t like the smell of the rooms, they smelled like urine. We had to ask for different sheets and comforters because we had bugs in the beds. We weren’t expecting anything extra a because the price was fair but we did expect better than what we got. Would not stay there again.
We liked the area around the property. Close to the beach and within walking distance of a lot of places. Didn’t like not being able to use the pool after 8:30. Didn’t like the smell of the rooms, they smelled like urine. We had to ask for different sheets and comforters because we had bugs in the beds. We weren’t expecting anything extra a because the price was fair but we did expect better than what we got. Would not stay there again.
10
dorn
17 feb. 2024
·
Stannade 7 nätter
Relaxing atmosphere. Very clean place.
Relaxing atmosphere. Very clean place.
10
Olivia
10 juni 2022
·
Stannade 5 nätter
Our Stay at Na balam was fantastic. The people were incredibly nice. The rooms are big and maintained very well. I would definately recommend this small hotel.
Our Stay at Na balam was fantastic. The people were incredibly nice. The rooms are big and maintained very well. I would definately recommend this small hotel.
6
Brandon
12 apr. 2025
·
Stannade 6 nätter
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
10
Olivia
26 feb. 2024
·
Stannade 4 nätter
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
10
Angela
12 maj 2025
·
Stannade 4 nätter
Hotel muy bonito y limpio. Unos metros de la playa
Hotel muy bonito y limpio. Unos metros de la playa
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är rymliga, enkla och luftkonditioneringen fungerar bra, men många upplever dem som daterade eller mörka, med hårda sängar, gamla armaturer, branta trappor till vissa rum och opålitligt varmvatten eller vattentryck. Ljud från gator eller klubbar och takkonstruktionen kan göra rummen bullriga.
Relaterade gästrecensioner
6
Gary
16 juli 2025
·
Stannade 3 nätter
The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.
The property is basic. Some rooms are dark and uninviting, others are nice. The hotel photographs look misleadingly great. Read the reviews and note the numerical rating. The shower water pressure was weak and the hot water temperature was room temperature - the two ladies in our group were very uncomfortable with this. Nice to have privileges at the private beach across the street and also at the ridiculously expensive sister hotel there (Jaguar at $550 a nite for peak low season). I got room seevice and the meat was bad and I threw up till 6am. For this, they gave me an upgraded pillow on the beach lounge chair. Honestly! No refund on the meal, not even a complimentary drink. They are very penny pinching, but all nice enough. The air conditioning was good.
8
Gary
7 juli 2025
·
Stannade 1 natt
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
6
Kim
31 okt. 2025
·
Stannade 1 natt
Værelset er ok men noget slidt. Det er stort værelse, hvilket er lækkert men indretningen er kedelig og de burde generelt gøre noget ved værelserne. Deres club lounge hvor man kan få morgenmad er fresh. Poolen er ok men der er ingen sol
Værelset er ok men noget slidt. Det er stort værelse, hvilket er lækkert men indretningen er kedelig og de burde generelt gøre noget ved værelserne. Deres club lounge hvor man kan få morgenmad er fresh. Poolen er ok men der er ingen sol
8
Mette
11 mars 2023
·
Stannade 2 nätter
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
Pro: Nice garden. The most friendly staff, liked them very much. Big rooms. Close to the most beautifuld beach on the island. Cons: Breakfast very limited, was great the first morning, but got very tired of it there on from. The pool was VERY cold, maybe because it is in the shadow. The warm pool was closed during our stay. The room has a moist smell. Very old looking room that didn’t look like the pictures.
6
Erick Mauricio
9 aug. 2023
·
Stannade 4 nätter
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
The hotel is situated with in walkable distance to Playa Norte and another plus is the access to the beach club there ( food is expensive but you are in the most beautiful beach in Mexico ) The Hotel is convenient and affordable but needs to work on a few things to get 4 to 5 stars like their rocking hard beds , the TV in the rooms are super old and only offer about 9 Chanel’s ( when you travel with kids you want to have more options specially at night ). The bathroom water pressure,,furniture in the rooms is old . This hotel has a lot of potential if they work on some of this things the Staff was Great and the cleanliness was amazing . I will always come back if are any improvements.
6
Amber
25 sep. 2023
·
Stannade 4 nätter
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
8
Jerry
13 okt. 2025
·
Stannade 7 nätter
The AC was excellent. Book a room as far as you can away from the street. Loud music and party vibes at noc. Usually quiet by 11 pm. Hot water not hot on two days. Internet signal lost a half of the stations on my last night.
The AC was excellent. Book a room as far as you can away from the street. Loud music and party vibes at noc. Usually quiet by 11 pm. Hot water not hot on two days. Internet signal lost a half of the stations on my last night.
8
Juan
29 juli 2024
·
Stannade 1 natt
Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
Overall facilities are very nice and evokes a boutique peaceful feeling, but disappointed with the quality of construction, from door lock to closet, to bath accessories.
8
Jose Luis
6 juli 2025
·
Stannade 1 natt
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
6
Shawna
30 aug. 2024
·
Stannade 7 nätter
The lady Anything at the front desk was rude. The room was OK, but there were steep steps going up to the second level. The room had a tiki roof, which was kind of cool but was poorly lit. It made it hard to get ready and put your make up on. The TV was small and mounted high and had a defective line through the LED screen. It did have Wi-Fi where you could log into your Netflix. The beds and pillows were hard. There were no washcloths. The resort did provide towels for the beach, which was in walking distance. Cabs were outside the hotel all times the resort uses the red beds on the beach, which are queen size beds free to use. They are behind bushes and don’t have a view, they are in the shade. The pool and hot tub were pretty and the surroundings were tropical. AC was a mini split in the room and worked good. The lock on the door was broken and it was hard to unlock and lock. The room overall needed maintenance. no amenities, such as a microwave or coffee pot. Free Limited breakfast across the street at the other hotel. Service there wasn’t great and slow. We had to walk across the street for coffee every morning. Price was right, but hotel could be maintained a little better. Maid service was top-notch. She asked us every day if we need towels or room cleaned. The room had a small porch where we could sit outside poolside. Check and check out was very easy. We rented a scooter downtown and was able to park it right outside the hotel with no problems.
The lady Anything at the front desk was rude. The room was OK, but there were steep steps going up to the second level. The room had a tiki roof, which was kind of cool but was poorly lit. It made it hard to get ready and put your make up on. The TV was small and mounted high and had a defective line through the LED screen. It did have Wi-Fi where you could log into your Netflix. The beds and pillows were hard. There were no washcloths. The resort did provide towels for the beach, which was in walking distance. Cabs were outside the hotel all times the resort uses the red beds on the beach, which are queen size beds free to use. They are behind bushes and don’t have a view, they are in the shade. The pool and hot tub were pretty and the surroundings were tropical. AC was a mini split in the room and worked good. The lock on the door was broken and it was hard to unlock and lock. The room overall needed maintenance. no amenities, such as a microwave or coffee pot. Free Limited breakfast across the street at the other hotel. Service there wasn’t great and slow. We had to walk across the street for coffee every morning. Price was right, but hotel could be maintained a little better. Maid service was top-notch. She asked us every day if we need towels or room cleaned. The room had a small porch where we could sit outside poolside. Check and check out was very easy. We rented a scooter downtown and was able to park it right outside the hotel with no problems.
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Service
Personalen beskrivs ofta som vänlig och hjälpsam, särskilt vid strandklubben och i receptionen. Det förekommer dock återkommande klagomål på oartiga eller ohjälpsamma interaktioner, brist på handdukar och långsam eller inkonsekvent service, särskilt gällande systeregenskapen och frukosten.
Relaterade gästrecensioner
4
Brenda
5 juni 2025
·
Stannade 2 nätter
Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.
Hotel has a sister property that guests are allowed to use called La casa del Jaguar. Sebastian who works in this resort was extremely rude to me and my family. He told us we were not allowed to walk through the hotel and had to walk around. He said we each had to have a bracelet on to be allowed through. when our receptionist clearly only gave us one for the whole family. When I came back to the hotel to inquire about this i was indeed told we did the correct thing and didn’t need a bracelet each. Very un pleasant situation. I met with the manager to la casa del Jaguar who assured me we had access to the beach through their hotel and to disregard what he had said. Nonetheless it made for an unpleasant encounter. Hotel claims this is a sister hotel but the whole time you are there you are treated inferior than the guests at this resort. Na Balam hotel staff was very accommodating and understanding. Hotel was always very clean and the rooms were perfect for a family of 5.
10
Rhonda
20 jan. 2022
·
Stannade 4 nätter
Great hotel. Staff super friendly and helpful. Highly recommend!
Great hotel. Staff super friendly and helpful. Highly recommend!
10
Bob
30 jan. 2026
·
Stannade 7 nätter
What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!
What a wonderful stay! We decided to spluge a little since Na Balam costs more than the budget hotels we usually frequent. It was worth every penny! Such a cozy little resort with a jungle feel, but you cross the street for your complimentary sumptious breakfast, and right outside the restaurant is the beach! The complimentary beach beds are very comfortable. Beach club servers are there if you need food and beverage, but they are not intrusive. Wanted to mention Melita, who greeted us when we checked in after a horrible travel day. She immediately put us at ease and explained everything that would make our stay enjoyable. After this cool experience, I don't see how we can stay anywhere else in Isla Mujeres!
6
Kelly
27 apr. 2025
·
Stannade 3 nätter
One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.
One of the ladies at the front desk was not friendly at all. I wouldn't stay there again.
6
Serra
14 mars 2022
·
Stannade 2 nätter
Great location and good room. However, the service was terrible. I never leave reviews unless they are good but in this case I feel they could use the constructive criticism. We have stayed on the island many times in lots of dofferent types of hotels, airbnbs, etc. We wont stay here again. There were No towels for room or for the beach. We were told they would bring us some towels when they could, but that never happened. We also had to beg the security guard to go get our covid forms from the closed front desk at 10pm because they were supposed to be brought to our room for our early am flight but they were not. That extra stress was not necessary. When we asked for any change or money exchange they said they couldnt do-- which is 100% understandable, but for some reason they wouldnt offer any additional solution such as where the closest bank or exchange booth was located.... that would have been extremely helpful and simple..but no. We are easy going people so this did not ruin anything for us, but definitely wouldnt stay again. Only thing good was the location. We will stay at our other usual spots from here on out.
Great location and good room. However, the service was terrible. I never leave reviews unless they are good but in this case I feel they could use the constructive criticism. We have stayed on the island many times in lots of dofferent types of hotels, airbnbs, etc. We wont stay here again. There were No towels for room or for the beach. We were told they would bring us some towels when they could, but that never happened. We also had to beg the security guard to go get our covid forms from the closed front desk at 10pm because they were supposed to be brought to our room for our early am flight but they were not. That extra stress was not necessary. When we asked for any change or money exchange they said they couldnt do-- which is 100% understandable, but for some reason they wouldnt offer any additional solution such as where the closest bank or exchange booth was located.... that would have been extremely helpful and simple..but no. We are easy going people so this did not ruin anything for us, but definitely wouldnt stay again. Only thing good was the location. We will stay at our other usual spots from here on out.
10
Amber
18 juli 2024
·
Stannade 3 nätter
Perfect for me and my family of 5! Amazing location, 5-10 minute walk to everything, 2 mins to the beach! Loved the breakfast and the beach lounge beds that were included! Tropical jungle property shaded with pool and hot tub! We got a massage there- Rocio and Rosario have magic hands, amazing! The front desk staff was very helpful, Melissa was always happy to answer all our questions and give recommendations! Crazy but we had the best pizza we’ve ever had on Isla because she recommended Pizza Bella! I’d give 11/10 because it exceeded my expectations!! Highly recommend this property
Perfect for me and my family of 5! Amazing location, 5-10 minute walk to everything, 2 mins to the beach! Loved the breakfast and the beach lounge beds that were included! Tropical jungle property shaded with pool and hot tub! We got a massage there- Rocio and Rosario have magic hands, amazing! The front desk staff was very helpful, Melissa was always happy to answer all our questions and give recommendations! Crazy but we had the best pizza we’ve ever had on Isla because she recommended Pizza Bella! I’d give 11/10 because it exceeded my expectations!! Highly recommend this property
6
Brandon
12 apr. 2025
·
Stannade 6 nätter
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
Julio
4 apr. 2025
·
Stannade 3 nätter
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
6
Shelley
30 mars 2025
·
Stannade 2 nätter
This will be my second and final time at this hotel. I know the rooms are basic and run down, and that’s why it’s inexpensive. But the room reeked of mothballs so badly, and the small windows don’t have screens on them, so it was impossible to air the room out. Items that stayed in my suitcase the entire trip (this was a two night trip at the end of a longer visit in the region) smelled like mothballs when I came back home too, it was that strong. Then the parting shot was at checkout, when the front desk person deigned to look up from her phone to see what I wanted. I asked nicely if she could call for a taxi. Her response: we don’t do that. We walked away and saw taxi’s down the street. It’s a great location, but i can do better, and you can too.
This will be my second and final time at this hotel. I know the rooms are basic and run down, and that’s why it’s inexpensive. But the room reeked of mothballs so badly, and the small windows don’t have screens on them, so it was impossible to air the room out. Items that stayed in my suitcase the entire trip (this was a two night trip at the end of a longer visit in the region) smelled like mothballs when I came back home too, it was that strong. Then the parting shot was at checkout, when the front desk person deigned to look up from her phone to see what I wanted. I asked nicely if she could call for a taxi. Her response: we don’t do that. We walked away and saw taxi’s down the street. It’s a great location, but i can do better, and you can too.
10
Travis
5 maj 2025
·
Stannade 3 nätter
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
The hotels location, its beauty and most importantly the staff! Fredrico the hotel manager was very accommodating. My mom has sight challenges and he was able to get my mom a room closer to the amenities. Very grateful! Lina at concierge was friendly and very helpful too! Sonny at the bar was always prompt with drinks and food at the beach! Thank you guys! I will definitely miss this hoteland its staff! Will definitely be back! Muchas gracias!
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Läge
Utmärkt, gångavstånd till Playa Norte och staden, med enkel tillgång till stranden. Flera recensioner noterar ljud från närliggande gator eller klubbar på natten.
Relaterade gästrecensioner
8
Cecilie
28 feb. 2026
·
Stannade 1 natt
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
10
Jose Villa
21 dec. 2024
·
Stannade 4 nätter
Great location in playa Norte.
Great location in playa Norte.
8
Mary Brandon
7 apr. 2023
·
Stannade 7 nätter
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
Our room was very nice and location was good for beach access. Downside was the volume of people on the island and the incessant loud music by beach clubs late into the night.
10
Sebastian
15 feb. 2024
·
Stannade 5 nätter
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
10
Juan
23 aug. 2025
·
Stannade 1 natt
Excelente hotel, linda alberca y frente a la mejor playa de isla
Excelente hotel, linda alberca y frente a la mejor playa de isla
10
Denise
3 feb. 2024
·
Stannade 5 nätter
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
8
Gary
7 juli 2025
·
Stannade 1 natt
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
Simple, nothing even remotely fancy, across the street from their nice private beach, 4 hotel rooms per structure, barely enough water pressure and hot water for a shower, powerful air conditioning, no lobby, small shaded pool, noisy neighborhood at night at bed time, decent breakfast included, steep steps to 2nd level units are tough for elders, somewhat bohemian. About a 10 - 15 minute walk to the bustling fun town center, 25 minute walk to the water taxis to Cancun.
10
Adam
2 nov. 2025
·
Stannade 4 nätter
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
Bathroom faucet should be changed/updated. Aside from that, perfect in every way. Clean, friendly staff, and the absolute best location
8
Rick
15 jan. 2025
·
Stannade 3 nätter
Proximity to the beautiful beach and town. Staff was very friendly and helpful.
Proximity to the beautiful beach and town. Staff was very friendly and helpful.
8
Jose Luis
6 juli 2025
·
Stannade 1 natt
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
The garden area, lobby and pool area were beautiful. The location on Playa Norte is excellent! However the rooms are in need of updates and maintenance. The stairway to our room was very steep and some of the steps are placed at a dangerous angle and not level. In the room the lamp needs to be replaced and the fixture in the bathroom sink also needs to be replaced. The hairdryer was falling apart and handle broken.
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Måltider
Den inkluderade frukosten på andra sidan gatan uppskattas ofta och anses vara tillräcklig till mycket bra, även om variationen är begränsad och servicen kan vara långsam. Mat och dryck finns att köpa vid strandklubben och är i allmänhet omtyckt.
Relaterade gästrecensioner
10
Charles
13 juni 2025
·
Stannade 5 nätter
Great location, beach club was super nice. Free breakfast!
Great location, beach club was super nice. Free breakfast!
8
Cecilie
28 feb. 2026
·
Stannade 1 natt
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
Central. Close to the beach. Good breakfast. Free sunbeds. Good beds.
10
Sebastian
15 feb. 2024
·
Stannade 5 nätter
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
Perfect location. Great quiet vibe (compared to the noisy city). Great with sunbeds on the beach and excellent breakfast.
10
Julieta
5 juni 2024
·
Stannade 2 nätter
Me gustó mucho los cuartos están muy cómodos y está a un minuto de la playa, también me gustó mucho que tuvieran camastros en la playa y el desayuno muy rico si recomiendo sin duda este hotel
Me gustó mucho los cuartos están muy cómodos y está a un minuto de la playa, también me gustó mucho que tuvieran camastros en la playa y el desayuno muy rico si recomiendo sin duda este hotel
10
Irena
4 sep. 2025
·
Stannade 4 nätter
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
Grossräumiges Zimmer, Klimaanlage zuverlässig, kleiner Kühlschrank für Getränke, sehr freundliches Personal. Frühstück im Hotel gegenüber war ausreichend, man konnte sich a la carte ein Gericht bestellen, dazu Saft und Kaffee oä. Von dort aus direkter Zugang zum Strand und deren Beachclub, tolle Lage. In Laufnähe andere Restaurants und Mini-Supermarkt für kalte Getränke und Snacks. Einziges Manko: der Pool ist schön, aber es kommen sofort die Mücken und wir wurden gleich zerstochen. Trotzdem sehr zu empfehlen.
10
ANA
20 juni 2025
·
Stannade 7 nätter
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
En general, precio, instalaciones y ubicación excelente, el servicio y calidad de los alimentos del restaurante muy buenas y el personal atento y de buen Ánimo, sin duda regreso al mismo hotel en la primer oportunidad
6
Brandon
12 apr. 2025
·
Stannade 6 nätter
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
Ok here’s the bad to get it over with. ZERO customer service. No hot water for showers for 6 days. Bed pillows are like cement. Room keys are ridiculous…outdated..need to be updated. Property has lots of outdoor lighting all night and the room window curtains are very thin and white so the room stays very light all night. Only two towels per room per day. Small bottles of water (2) that does not taste good - not sealed so not sure where it came from…. But they will sell you a sealed bottle at the desk. No toiletries included. The pool always looked cloudy and the hot tub was only hot for 2 of our 6 days. Now the GOOD … very clean rooms that smelled fresh every time we walked in. Never had this in Mexico before. Hands down - the BEST a beach club access with excellent service. Hats off to Sebastian!! Easy access to bathroom from beach club. The breakfast was repetitive but good. Coffee, juice, eggs toast and little potatoes. It got old and you could also get pancakes. But always room to eat when we wanted. We are early risers so most days we had breakfast around 7:30 am. The hotel was mostly quiet….no noise at night. We lost power once at midnight but a generator kicked on quickly so no big deal. A/C worked perfectly as did the ceiling fan. The location of this hotel is fantastic. We met many friendly guests. If it was not for the lousy guest service at the desk… I won’t go into detail…I would’ve rated this higher. We go for the beach and for this I give *****.
4
Julio
4 apr. 2025
·
Stannade 3 nätter
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
The property is impeccably clean and well-maintained, offering a peaceful and quiet atmosphere. While it lacks some wall décor or additional decorations, it remains a comfortable and pleasant space. However, the complimentary breakfast experience was disappointing. Guests are directed to a neighboring hotel across the street, where the staff, aware that the breakfast is free, offer limited options and an unprofessional, somewhat cold service. Additionally, the wait time was longer compared to regular guests of that hotel. The beach beds were also located at the neighboring hotel, tucked away in a corner, far from the main guest areas. To make matters worse, there were no umbrellas provided to shield from the sun, leaving guests exposed to the elements. This made for a less-than-ideal beach experience.
10
Olivia
26 feb. 2024
·
Stannade 4 nätter
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
Wonderful stay at Na Balam which was a peaceful oasis just steps away from gorgeous Playa Norte. Breakfast was especially delicious and a huge bonus (coffee, a variety of eggs, toast, fresh fruit and fresh orange juice) with a view of the ocean each morning. What a great way to start each day! The housekeeping staff was really friendly and very helpful. We enjoyed the pool area and would have loved if the hot tub was just a little hotter! Thanks for a lovely stay.
8
Antonio
19 feb. 2023
·
Stannade 3 nätter
The breakfast can be much better
The breakfast can be much better
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Anna
9 jan. 2025
·
Stannade 2 nätter
Fint, stort rum. Personalen var otroligt bra och hjälpsamma. Bra läge nära stranden. Det som drog ner vårt betyg var att allt utifrån hördes in i vårt rum på grund av att det var halmtak. Vi sov väldigt dåligt.
Fint, stort rum. Personalen var otroligt bra och hjälpsamma. Bra läge nära stranden. Det som drog ner vårt betyg var att allt utifrån hördes in i vårt rum på grund av att det var halmtak. Vi sov väldigt dåligt.
8
Grasielle
24 juli 2026
·
Stannade 3 nätter
Localização excelente. Únicos pontos a melhorar são iluminação no quarto que é fraca, água na torneira e no chuveiro que falta pela manhã e aumentar a variedade de opções do café da manhã.
Localização excelente. Únicos pontos a melhorar são iluminação no quarto que é fraca, água na torneira e no chuveiro que falta pela manhã e aumentar a variedade de opções do café da manhã.
8
Gabriela
15 juni 2026
·
Stannade 5 nätter
Las habitaciones estaban muy limpias. El hotel está muy cerca de la playa, y cuenta con club de playa (camastros, restaurante). Además la playa en esa ubicación es muy bonita.
Las habitaciones estaban muy limpias. El hotel está muy cerca de la playa, y cuenta con club de playa (camastros, restaurante). Además la playa en esa ubicación es muy bonita.
10
Mariela
2 juni 2026
·
Stannade 2 nätter
Great place for a couple of nights, staff was very friendly.
Great place for a couple of nights, staff was very friendly.
8
Adriana
31 maj 2026
·
Stannade 1 natt
Quarto novo e confortável. Mas fez muita falta adaptador de tomada ou USB para carregar celulares. Improvisamos colocando no USB da TV mas foi muito lento. Recepcionista da manhã permitiu carregar no computador mas também foi devagar. Playa Norte acessível após cruzar uma rua e entrar por um hotel parceiro de Na Balam. Podemos ficar na estrutura de praia mesmo após check out. Funcionários bem atenciosos no restaurante, café da manhã muito bom e robusto. Hotel fica longe do ferry, arriscamos em ir a pé com as malas e 2 crianças mas foi bem cansativo. No retorno, alugamos táxi por 165 pesos (cartão de crédito). Aliás, leve dinheiro em espécie pois muitos lugares não aceitam cartão (Brasil muito mais adiantado e moderno em relação aos meios de pagamento!) Isla Mujeres ganhou nosso coração, melhor praia do mundo para crianças e também pra quem não gosta de surfar. Água quente; rasa, limpa, cristalina, leve! Sol não arde, dia muito agradável e, se tivesse mais dinheiro, ficaríamos ao menos 2 dias lá kkkk
Quarto novo e confortável. Mas fez muita falta adaptador de tomada ou USB para carregar celulares. Improvisamos colocando no USB da TV mas foi muito lento. Recepcionista da manhã permitiu carregar no computador mas também foi devagar. Playa Norte acessível após cruzar uma rua e entrar por um hotel parceiro de Na Balam. Podemos ficar na estrutura de praia mesmo após check out. Funcionários bem atenciosos no restaurante, café da manhã muito bom e robusto. Hotel fica longe do ferry, arriscamos em ir a pé com as malas e 2 crianças mas foi bem cansativo. No retorno, alugamos táxi por 165 pesos (cartão de crédito). Aliás, leve dinheiro em espécie pois muitos lugares não aceitam cartão (Brasil muito mais adiantado e moderno em relação aos meios de pagamento!) Isla Mujeres ganhou nosso coração, melhor praia do mundo para crianças e também pra quem não gosta de surfar. Água quente; rasa, limpa, cristalina, leve! Sol não arde, dia muito agradável e, se tivesse mais dinheiro, ficaríamos ao menos 2 dias lá kkkk
Boendets policy
Incheckning
Checka ut
Från 15:00 till 23:00
Innan 12:00
Undrar du något?
Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
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oktober 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-18: 170.69871681976318USD
- 2026-09-19: 168.66733177337645USD
- 2026-09-20: 168.66733177337645USD
- 2026-09-21: 170.69871681976318USD
- 2026-09-22: 192.88625970764159USD
- 2026-09-23: 177.03262499847412USD
- 2026-09-24: 177.03262499847412USD
- 2026-09-25: 177.03262499847412USD
- 2026-09-26: 178.9230798171997USD
- 2026-09-27: 176.2830114074707USD
- 2026-09-28: 179.30428855133056USD
- 2026-09-29: 177.03262499847412USD
- 2026-09-30: 177.03262499847412USD
- 2026-10-01: 174.88886009368895USD
- 2026-10-02: 177.03262499847412USD
- 2026-10-03: 177.03262499847412USD
- 2026-10-04: 177.03262499847412USD
- 2026-10-05: 181.719930039978USD
- 2026-10-06: 183.96134421386716USD
- 2026-10-07: 265.64184880676265USD
- 2026-10-08: 209.06841633453368USD
- 2026-10-09: 202.7578914337158USD
- 2026-10-10: 177.03262499847412USD
- 2026-10-11: 181.00088110809324USD
- 2026-10-12: 177.03262499847412USD
- 2026-10-13: 177.03262499847412USD
- 2026-10-14: 177.03262499847412USD
- 2026-10-15: 177.03262499847412USD
- 2026-10-16: 177.03262499847412USD
- 2026-10-17: 175.60346007232664USD
- 2026-10-18: 265.64184880676265USD
- 2026-10-19: 178.30320400848387USD
- 2026-10-20: 178.30320400848387USD
- 2026-10-21: 177.03262499847412USD
- 2026-10-22: 176.31804253540037USD
- 2026-10-23: 177.03262499847412USD
- 2026-10-24: 177.03262499847412USD
- 2026-10-25: 177.03262499847412USD
- 2026-10-26: 177.03262499847412USD
- 2026-10-27: 177.03262499847412USD
- 2026-10-28: 178.30320400848387USD
- 2026-10-29: 178.597588092041USD
- 2026-10-30: 191.38983501586912USD
- 2026-10-31: 169.84369456481932USD
- 2026-11-01: 177.03262499847412USD
- 2026-11-02: 177.03262499847412USD
- 2026-11-03: 177.03262499847412USD
- 2026-11-04: 177.03262499847412USD
- 2026-11-05: 177.03262499847412USD
- 2026-11-06: 548.4822649017334USD
- 2026-11-07: 335.2215158477783USD
- 2026-11-08: 222.3509238937378USD
- 2026-11-09: 227.5765873092651USD
- 2026-11-10: 177.03262499847412USD
- 2026-11-11: 177.03262499847412USD
- 2026-11-12: 177.03262499847412USD
- 2026-11-13: 329.24040615844723USD
- 2026-11-14: 231.67344268951413USD
- 2026-11-15: 177.03262499847412USD
- 2026-11-16: 177.03262499847412USD
- 2026-11-17: 177.03262499847412USD
- 2026-11-18: 203.8108395614624USD
Boendet erbjuder transfer från färjeterminal och flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 48 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Receptionen är öppen varje dag från 07.00 till 23.00. Det går inte att checka in efter att receptionen har stängt. Receptionen är bemannad under begränsade tider. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
Du måste betala följande helt återbetalningsbara depositionen.
Breakage deposit: USD 50 per stay
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Upp till 2 barn, 12 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Endast registrerade gäster är tillåtna på boendets rum.
- Djur och assistanshundar är ej tillåtna.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för flygtransfer: USD 120 per fordon (tur och retur)
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Flygplatstransfer
Restaurang
Pool
Rökfria rum
Tur- och utflyktsdisk
Aktiviteter
Pool
Trädgård
Dykning
Fiske
Pool utomhus
Utemöbler
Pool (Seasonal Outdoor)
Tjänster
Tur- och utflyktsdisk
Städning
Värdeförvaring
Parkering
Parkering
Flygplatstransfer
Gratis parkering
Parking (Limited)
Allmänt
Restaurang
Rökfria rum
Familjerum
Beach Sun Loungers
Internet
Gratis wi-fi