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El Cid Castilla Beach

143 USD

/natt

Gj.snitt. for september

El Cid Castilla Beach - Image 1

El Cid Castilla Beach - Rom

El Cid Castilla Beach - Rom

El Cid Castilla Beach - Utsikt fra rommet

El Cid Castilla Beach - Basseng

Velg datoer for å se priser og tilgjengelighet

143 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På El Cid Castilla Beach er prisen per natt i gjennomsnitt 140 USD i den billigste måneden (oktober) og 250 USD i den dyreste måneden (februar), basert på de siste 12 månedene.

Gjennomsnittspris per natt på El Cid Castilla Beach etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	146 USD
februar	250 USD
mars	164 USD
april	232 USD
mai	229 USD
juni	212 USD
juli	219 USD
august	237 USD
september	143 USD
oktober	140 USD
november	184 USD
desember	214 USD

Dyreste: februar (ca. 250 USD)

Billigste: oktober (ca. 140 USD)

Om denne eiendommen

Slapp av på stedets spa, hvor du kan nyte massasjer. Etter en runde på golfbanen kan du dra nytte av noe av det øvrige som tilbys på stedet, som utendørs tennisbaner og et helsestudio. Dette resort-hotellet i kolonialstil tilbyr også wi-fi ...

Fasiliteter

Slapp av på stedets spa, hvor du kan nyte massasjer. Etter en runde på golfbanen kan du dra nytte av noe av det øvrige som tilbys på stedet, som utendørs tennisbaner og et helsestudio. Dette resort-hotellet i kolonialstil tilbyr også wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling). Det enkelt å komme seg til severdighetene i nærheten med hotellets buss (mot et tillegg), som går innen et område på 30 kilometer.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Mazatlán? Som en av denne resorten sine gjester tilbys du møte- og konferanserom på opp til 900 kvadratmeter, blant annet konferansesenter og 5 møterom. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og ubetjent parkering (mot et tillegg) er tilgjengelig i nærheten.

Servering

Smak på internasjonale retter på La Pergola, en av denne resortens 4 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Du kan også få noe lett å bite i på kafeen. Stedet har en strandbar, en bassengbar og 2 barer/lounger hvor du kan slappe av med noe forfriskende å drikke.

Rom

Overnatt i et av de 500 gjesterommene, som har Flatskjerm-TV. Rommene har egen balkong. Underholdningen er sikret med kabel-TV. Rommene har privat bad med dusj, regndusjhode og designertoalettartikler.

Beliggenhet

Velger du El Cid Castilla Beach Hotel i Mazatlán (Zona Dorada) som overnattingssted, vil du bare ha 15 minutter å kjøre til Mazatlán Malecón og Plaza Machado. Dette resort-hotellet ved stranden ligger 0,4 mi (0,7 km) unna Playa Sábalo og 0,9 mi (1,4 km) unna El Cid Country Club golfbane.

Hva finnes i nærheten

Playa Sábalo(0.4 miles)
Punta Camaron strand(0.7 miles)
Islas de Mazatlan økologiske reservat(0.8 miles)
El Cid Country Club golfbane(0.9 miles)
Øyer og beskyttede områder i Californiabukta(1 miles)
Sea Shell City museum(1 miles)
MonteCarlo Casino(1.2 miles)
Casino del Rey(1.2 miles)
Djevelens hule(1.5 miles)
Mazatlán Malecón(1.5 miles)
Mazatlán-bokstavene(1.5 miles)
Monument til familien(1.5 miles)
Pacific Golf Center(1.9 miles)
La Gran Plaza kjøpesenter(2.1 miles)
Bula(2.5 miles)
Den foretrukne flyplassen for El Cid Castilla Beach Hotel er Mazatlan, Sinaloa (MZT-General Rafael Buelna internasjonale flyplass)(15.5 miles)

Beliggenhet

Avenida Camaron Sabalo, El Encanto, Mazatlán, Delstaten Sinaloa, Mexico

Playa Sábalo (0.4 miles)

Punta Camaron strand (0.7 miles)

Islas de Mazatlan økologiske reservat (0.8 miles)

El Cid Country Club golfbane (0.9 miles)

Øyer og beskyttede områder i Californiabukta (1 miles)

Sea Shell City museum (1 miles)

Mer stedsinformasjon

Romalternativer

6

Ocean View Elite Golf Experience

Romdetaljer

2 Dobbeltsenger

Sover 4

495 ft²

Balkong

Klimaanlegg

Separat stue

Eget bad

9

Rom, havutsikt

Romdetaljer

2 Dobbeltsenger

Sover 4

492 ft²

Balkong

Klimaanlegg

Separat stue

Eget bad

6

Ocean View Elite

Romdetaljer

2 Dobbeltsenger

Sover 4

495 ft²

Balkong

Klimaanlegg

Separat stue

Eget bad

5

Rom, bassengutsikt

Romdetaljer

2 Dobbeltsenger

Sover 4

398 ft²

Balkong

Klimaanlegg

Separat stue

Eget bad

Gjesteomtaler

6.3

Behagelig

basert på 1 000 verifiserte omtaler

Hvem bor her?

Business

6%

Par

25%

Familie

49%

Grupper

16%

Alene

1%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På El Cid Castilla Beach fremhever reisende ofte det vennlige og hardtarbeidende personalet og den strandnære beliggenheten i Golden Zone, med flere bassenger og familieaktiviteter, samtidig som de påpeker at eiendommen viser sin alder og at enkelte aspekter av all-inclusive-tilbudet kan være forvirrende.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På El Cid Castilla Beach fremhever reisende ofte det vennlige og hardtarbeidende personalet og den strandnære beliggenheten i Golden Zone, med flere bassenger og familieaktiviteter, samtidig som de påpeker at eiendommen viser sin alder og at enkelte aspekter av all-inclusive-tilbudet kan være forvirrende.

Mange anmeldelser fremhever romslige rom med sterk aircondition og flott havutsikt, men nevner også utdatert innredning, faste senger, dårlig lydisolering og betalt eller begrenset Wi-Fi. Tilbakemeldinger om maten er blandet: spesialrestauranter og frokost får ros, mens buffeter og inkluderte drikker ofte er gjennomsnittlige, og noen retter eller steder krever reservasjoner eller ekstra kostnader. Forvent en livlig og travel strandbase snarere enn et rolig og moderne tilfluktssted.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Flere bassenger, tilgang til stranden og aktiviteter på stedet roses, men det er begrenset med solsenger/parasoller, noen bassenger varmes ikke opp, og tilgang eller åpningstider for visse barer/områder avhenger av armbåndnivå.

Relaterte gjesteomtaler

4

Gloria

6. apr. 2024

·

Overnattet 3 netter

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

8

James Patrick

19. mars 2025

·

Overnattet 14 netter

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

10

Laurie

7. aug. 2025

·

Overnattet 5 netter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

10

Luis

4. aug. 2025

·

Overnattet 5 netter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

10

Elsa

21. apr. 2025

·

Overnattet 3 netter

Excelente atención, limpio, albercas y acceso a la playa.

Excelente atención, limpio, albercas y acceso a la playa.

8

Cynthia

9. sep. 2024

·

Overnattet 4 netter

Pool and beach was accessible

Pool and beach was accessible

8

Alison

24. feb. 2025

·

Overnattet 7 netter

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

8

Martha Laura

25. juli 2023

·

Overnattet 8 netter

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

8

DellRae

15. feb. 2025

·

Overnattet 7 netter

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

10

Jessica

26. jan. 2025

·

Overnattet 4 netter

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renholdet er ofte bra, men flere anmeldelser rapporterer om skitne eller dårlig vedlikeholdte rom, flekkete sengetøy, skadedyr og ujevn rengjøring.

Relaterte gjesteomtaler

4

Erendira

26. juni 2025

·

Overnattet 3 netter

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

2

Guadalupe de jesus

26. feb. 2024

·

Overnattet 1 natt

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

4

Martha

10. des. 2024

·

Overnattet 4 netter

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

10

Nadia

20. nov. 2025

·

Overnattet 5 netter

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

10

Kevin Daniel

17. nov. 2025

·

Overnattet 4 netter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

2

José luis

30. juli 2025

·

Overnattet 2 netter

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

2

Abigail

25. juni 2024

·

Overnattet 2 netter

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

10

Linnea

26. mars 2025

·

Overnattet 9 netter

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

6

Sandra Lynne

5. feb. 2023

·

Overnattet 7 netter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

8

Colleen Marie

28. mars 2025

·

Overnattet 7 netter

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er generelt romslige med sterk aircondition og mange med havutsikt, men innredningen er utdatert, lydisoleringen er dårlig, sengene kan være faste, og Wi-Fi er betalt/begrenset for noen og upålitelig for andre.

Relaterte gjesteomtaler

6

Jesús

8. apr. 2025

·

Overnattet 3 netter

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

10

John Kelly

12. mai 2025

·

Overnattet 14 netter

Great ocean view from our room!

Great ocean view from our room!

6

ivan

13. juli 2024

·

Overnattet 5 netter

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

10

Luis

4. aug. 2025

·

Overnattet 5 netter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

8

zayde

7. mai 2025

·

Overnattet 4 netter

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

8

Francisco

3. aug. 2024

·

Overnattet 3 netter

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

10

Kevin Daniel

17. nov. 2025

·

Overnattet 4 netter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

8

Francisco

15. aug. 2024

·

Overnattet 3 netter

Necesita remodelar los cuartos estan igual que enos 90s.

Necesita remodelar los cuartos estan igual que enos 90s.

10

joanna

23. juli 2024

·

Overnattet 4 netter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Terri

24. feb. 2024

·

Overnattet 8 netter

Rooms were loud. Not much for sound proofing.

Rooms were loud. Not much for sound proofing.

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KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet beskrives av mange som vennlige, oppmerksomme og hjelpsomme, men innsjekkingen kan være treg, interaksjonen med resepsjonen varierer, og reglene for armbånd/fordeler skaper gjentatte ganger forvirring.

Relaterte gjesteomtaler

6

oswaldo

20. apr. 2025

·

Overnattet 1 natt

El check In fue demasiado lento y no fueron tan amables

El check In fue demasiado lento y no fueron tan amables

6

William

15. apr. 2024

·

Overnattet 12 netter

Check in staff were unable or unwilling to explain the limitations of our service level.

Check in staff were unable or unwilling to explain the limitations of our service level.

10

Adam Kimberly Thomas

9. nov. 2025

·

Overnattet 7 netter

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

6

Janice

17. apr. 2025

·

Overnattet 7 netter

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

10

Ron

4. nov. 2025

·

Overnattet 4 netter

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

6

Elvira

15. des. 2025

·

Overnattet 3 netter

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

10

Silvia

28. sep. 2025

·

Overnattet 3 netter

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

6

John Robert

9. sep. 2024

·

Overnattet 4 netter

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

2

Jacqueline

12. nov. 2025

·

Overnattet 2 netter

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

8

Sammy

28. apr. 2023

·

Overnattet 3 netter

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

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Beliggenhet

Strandnær beliggenhet i Golden Zone med enkel gangavstand til butikker og restauranter; stranden er travel, med selgere og høylytte band som reduserer tiden for stillhet.

Relaterte gjesteomtaler

6

Tyler

19. des. 2024

·

Overnattet 9 netter

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

8

Lloyd John William

6. feb. 2023

·

Overnattet 9 netter

Close to everything

Close to everything

8

Danhira

10. jan. 2023

·

Overnattet 19 362 netter

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

6

Becky Lynne

31. jan. 2023

·

Overnattet 10 netter

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

10

Alma

8. aug. 2025

·

Overnattet 2 netter

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

8

Jose

11. juni 2024

·

Overnattet 2 netter

Property was close to many other shops.

Property was close to many other shops.

10

James

25. apr. 2025

·

Overnattet 4 netter

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

6

Frank G

4. mars 2023

·

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

10

joanna

23. juli 2024

·

Overnattet 4 netter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Gerda

26. feb. 2025

·

Overnattet 23 netter

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

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Servering

Spesialrestauranter imponerer ofte og frokosten likes av noen, men buffeter og inkluderte drikker er ofte middelmådige, reservasjoner kreves for à la carte-restauranter, og noen retter koster ekstra til tross for all-inclusive-tilbudet.

Relaterte gjesteomtaler

6

Emiliano

1. okt. 2024

·

Overnattet 3 netter

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

6

Stacy

12. mars 2025

·

Overnattet 7 netter

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

10

Laurie

7. aug. 2025

·

Overnattet 5 netter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

8

Irene

15. mars 2025

·

Overnattet 3 netter

I like the swimming pool area but the only good restaurant is La concha .

I like the swimming pool area but the only good restaurant is La concha .

8

ROBERT

4. des. 2024

·

Overnattet 5 netter

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

6

Manolo Jose

20. apr. 2025

·

Overnattet 9 netter

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

6

eduardo

5. aug. 2023

·

Overnattet 4 netter

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

8

Everardo

28. apr. 2025

·

Overnattet 4 netter

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

8

Calvin

30. mars 2025

·

Overnattet 7 netter

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

6

Sandra Lynne

5. feb. 2023

·

Overnattet 7 netter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

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8

MIGUEL ANGEL

20. juli 2026

·

Overnattet 3 netter

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

10

María de Lourdes

12. juli 2026

·

Overnattet 5 netter

Solo más variedad de comida

Solo más variedad de comida

8

Lupita

30. mai 2026

·

Overnattet 3 netter

Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.

Our stay was great. All the staff in every part of that hotel were very helpful and kind! Souvenir shops within the hotel are 10/10.

10

jose de jesus

27. mai 2026

·

Overnattet 4 netter

bien

bien

4

Carlos

25. mai 2026

·

Overnattet 7 netter

Old hotel, pools to crowded, drinks horrible. Staff nice and helpful

Old hotel, pools to crowded, drinks horrible. Staff nice and helpful

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Priser for kommende datoer

september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $219	17 $426	18	19
20 $183	21 $183	22 $183	23 $173	24 $183	25 $183	26 $183
27 $171	28 $172	29 $180	30 $172

oktober 2026

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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.

Priser i USD for 2 gjester oppdateres daglig.

En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.

Innsjekkingen må foretas av en person som er minst 18 år gammel.

Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
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Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg

Golf, massasjetjenester og spabehandlinger må forhåndsbestilles. Bestillingen kan foretas ved å kontakte denne resorten før ankomst, ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
Barn som er 12 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
Inkludert wi-fi i fellesområdene er til bruk på maks. 4 enheter.
Gjestene kan låse opp rommet med mobilnøkkel.

Avgift for flyplasstransport per voksen: 35 USD (én vei)
Avgift for flyplasstransport per barn: 35 USD (én vei), (opptil 17 år)
Pris for selvbetjent parkering: 5 USD per natt (ubegrenset antall inn- og utkjøringer)

Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.