Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
309 USD
/natt
Gj.snitt. for september
Priser for Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
Velg datoer for å se priser og tilgjengelighet
309 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive er prisen per natt i gjennomsnitt 272 USD i den billigste måneden (juni) og 366 USD i den dyreste måneden (april), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 299 USD |
| februar | 358 USD |
| mars | 341 USD |
| april | 366 USD |
| mai | 311 USD |
| juni | 272 USD |
| juli | 312 USD |
| august | 350 USD |
| september | 309 USD |
| oktober | 330 USD |
| november | 350 USD |
| desember | 364 USD |
J
F
M
A
M
J
J
A
sep · 309 USD
S
O
N
D
Dyreste: april (ca. 366 USD)
Billigste: juni (ca. 272 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Få deg litt mosjon på golfbanen eller nyt en lat dag på den private stranden. Dette resort-overnattingsstedet har i tillegg wi-fi (inkludert), ...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Få deg litt mosjon på golfbanen eller nyt en lat dag på den private stranden. Dette resort-overnattingsstedet har i tillegg wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et døgnåpent forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Dette overnattingsstedet tilbyr møte- og konferanselokaler som konferansesenter og møterom. Gjestene tilbys betjent parkering inkludert på stedet.
Servering
Smak på italienske retter på Portofino (Aduls Only), en av dette overnattingsstedets 7 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Besøk en av stedets 5 barer/lounger, 2 strandbarer eller 2 bassengbarer og slapp av med din favorittdrink. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 12.00.
Rom
Føl deg som hjemme i et av de 358 aircondition-avkjølte gjesterommene som også har minibar (inkludert) og LED-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med hårføner og badekåper. Rommet har telefon, samt safe med plass til bærbar PC og skrivebord.
Beliggenhet
Velger du Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive når du skal overnatte i Mazatlán, vil du være 19,3 mi (31,1 km) unna Mazatlán akvarium og 19,6 mi (31,5 km) unna Teodoro Mariscal stadion. Dette resort-overnattingsstedet med alt inkludert ligger 20,2 mi (32,5 km) unna Plaza Machado og 20,2 mi (32,5 km) unna Olas Altas-stranden.
Hva finnes i nærheten
Estrella de Mar golfbane(0.2 miles)
Mazatlan Golfklubb(16.1 miles)
Fuerte 31 de Marzo(18.5 miles)
Universitetsteater Mazatlán(19.3 miles)
Mazatlán akvarium(19.3 miles)
Fiskermonument(19.4 miles)
Hector Guillermo Pena Tamayo Park(19.5 miles)
Teodoro Mariscal stadion(19.6 miles)
Playa Norte(19.6 miles)
Republikktorget(19.7 miles)
Jose Maria Pino Suarez kommunale marked(19.7 miles)
Catedral de la Inmaculada Concepción(19.8 miles)
La Gran Plaza kjøpesenter(19.9 miles)
Los Pinos-stranden(20 miles)
Angela Peralta-teateret(20.1 miles)
Nærmeste store flyplass er Mazatlan, Sinaloa (MZT-General Rafael Buelna internasjonale flyplass)(6.8 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Beliggenhet
Address Provided by Property Manager, Numero 3106, Mazatlán, Delstaten Sinaloa, Mexico
Estrella de Mar golfbane (0.2 miles)
Mazatlan Golfklubb (16.1 miles)
Fuerte 31 de Marzo (18.5 miles)
Universitetsteater Mazatlán (19.3 miles)
Mazatlán akvarium (19.3 miles)
Fiskermonument (19.4 miles)
Gjesteomtaler av Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive
8.9
Utrolig
basert på 327 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive imponerer mange gjester med vennlig personale, moderne rom med havutsikt og en trygg atmosfære, men anmeldelser nevner også inkonsekvent mat, vedlikeholdsproblemer, pågående salgspresentasjoner for timeshare og begrenset underholdning om kvelden.
Les merVar dette til hjelp?
Hva gjestene synes
Dreams Estrella del Mar Mazatlan Golf & Spa Resort - All Inclusive imponerer mange gjester med vennlig personale, moderne rom med havutsikt og en trygg atmosfære, men anmeldelser nevner også inkonsekvent mat, vedlikeholdsproblemer, pågående salgspresentasjoner for timeshare og begrenset underholdning om kvelden.
Flere gjester opplevde treg innsjekking, lange ventetider i restaurantene og ujevn bemanning, med noen fasiliteter eller funksjoner som tidvis var stengt eller ikke fungerte. Den avsidesliggende, rolige beliggenheten ligger nær flyplassen, men langt fra byen, og havet er ofte urolig med rødt flagg, så de fleste holder seg til bassengene. Forvent et moderne og fredelig resort som passer best for avslapning på området.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Bassengene er populære og familievennlige, men gjestene rapporterer om begrenset antall solsenger og skygge, samt tidvis kaldt vann. Flere bemerker at fasiliteter ikke er fullt åpne eller ikke fungerer (f.eks. stengte spa- eller barneklubber, lat elv) og noe slitasje i fellesområdene.
Relaterte gjesteomtaler
4
Oscar
24. sep. 2025
·
Overnattet 7 netter
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
maridol
3. nov. 2025
·
Overnattet 3 netter
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
Varias cosas no funcionaban como el río lento, el restaurante buffet, por lo que la comida en el desayuno estaba fría; el personal en lugar de darte información sobre las actividades del hotel se preocupaban más por corretearte para que les compraras la membresía de la cadena, no supimos qué actividades había hasta que veíamos que ya las estaban llevando a cabo. Nos cambiaron de torre a otra cuando es incómodo volver a empacar para moverte y nos hicieron esperar mucho para que nos movieran por lo que una tarde estuvimos en el cuarto sin poder movernos
8
Chan Woo
31. jan. 2025
·
Overnattet 3 netter
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
8
Diana
9. sep. 2025
·
Overnattet 3 netter
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
6
Cynthia Emily
12. apr. 2025
·
Overnattet 7 netter
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
8
Scott
1. des. 2025
·
Overnattet 7 netter
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
8
lizeth
19. juli 2024
·
Overnattet 4 netter
Not all facilities are open like spa and kids club
Not all facilities are open like spa and kids club
8
Julio Alberto
19. sep. 2024
·
Overnattet 2 netter
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
Es un hotel muy bonito, con areas agradables, comida y bebida muy buenos, sin embargo el hotel no se encuentra terminado en su totalidad, algunas areas como el spa no se encontraban disponibles.
10
Pau
12. mars 2025
·
Overnattet 5 netter
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
Excelente servicio y atención por parte de todos. La comida deliciosa. Instalaciones en perfecto estado. Lo malo, no tienen cargadores para carros eléctricos y no hay actividades para pequeños de 2 años
10
Christina Marie
23. mars 2025
·
Overnattet 3 netter
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
The property was gorgeous. Ocean was very cold and water was rough, so we didn’t do much but play in the sand. The pool was great. Perfect for kids. It was heated, so even when it was chilly, you could swim all day. There was a large area that was about 2 feet deep, so our 4 year old could play and we didn’t have to worry too much. The food was pretty good too. I was surprised by how much I liked all the seafood.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester roser den generelle rensligheten, spesielt på rommene. Andre rapporterer om mangler, som skitne offentlige toaletter, flekkete møbler, skitne eller tilsmussete bassengstoler, rot i gangene som blir liggende i flere dager, og søppel på stranden.
Relaterte gjesteomtaler
6
Johan
23. apr. 2025
·
Overnattet 5 netter
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
Recientemente nos hospedamos en Dreams Estrella del Mar Mazatlán Golf & Spa Resort y, aunque el resort ofrece instalaciones modernas y habitaciones de diseño atractivo, hubo aspectos que no cumplieron con nuestras expectativas considerando el alto costo del alojamiento. Lo positivo: • Las habitaciones son espaciosas, bien decoradas y ofrecen un alto nivel de confort. • El personal fue en general amable y servicial, lo que contribuyó a una estancia agradable. Áreas de mejora: • La variedad de alimentos en los restaurantes fue limitada. Aunque algunos platillos estaban bien preparados, esperábamos una oferta más amplia y especial, acorde al precio del resort. • La playa presentaba residuos y hierbas, lo que afectó la experiencia de disfrutar del mar. En resumen, mientras que las instalaciones y el servicio fueron satisfactorios, la relación calidad-precio se ve afectada por la limitada oferta gastronómica y las condiciones de la playa.
10
Marc
7. apr. 2025
·
Overnattet 6 netter
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
Clean facility with hard working staff to make your experience the best it can be. Lots of dolphins in the ocean in this area visible from the beach.
6
Erick
22. juli 2024
·
Overnattet 4 netter
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
The property is new and they have good facilities, spacious, nice rooms, great activities, shows, events, fun for the family. However, it is understaffed, hallways are not cleaned at all, dirt, dead bugs and other disgusting stuff (someone vomitted on the stairs) remained there for days even after we called the front desk and reported it. The food at the restaurants is very good but again they are unsedstaffed so even if they try their hardest the service is very poor. For example there were very long lines at the breakfast stations or food items weren't re-stocked in buffets, and in certain restaurants the service was slow. Also, the wines included are only house wines that are terrible, we bought wine everynight. They were very inflexibe about certain things that were irrelevant (not letting us add a two-top table to a six-seat table to accomadate parents because it was against their brand) while missing the boat on big things (vomit on the stairs for 2 days) or housekeeping was good but missed details (dirty cups left in the room or the room-service bin for days) or poor circulation in the gym). Its not a cheap hotel and has a lot of potential to be worth the money so we hope they get their staffing right otherwise it will be a waste of a property.
8
Gustavo
7. mai 2025
·
Overnattet 5 netter
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
La propiedad es hermosa y prácticamente nueva, el personal en todo momento fue increíblemente atento, amable y buscando soluciones, somos vegetarianos y siempre buscaron la manera de adaptar platillos u ofrecernos opciones vegetarianas. Lamentablemente (y sé que no depende del hotel sino de los huéspedes) hubo dos accidentes en las albercas en el transcurso de los 6 días de estancia, un día tuvieron que evacuar una de las albercas grandes porque un niño vomito y a los dos días otra alberca fue desalojada porque hubo un problema con un pequeñito y se hizo del baño, debería ser obligatorio que los niños pequeños que no tienen control de esfinteres y que están en proceso de aprendizaje usen pañal de alberca. No dan ganas de meterte a una alberca en estas condiciones por más químicos que le apliquen, existía la opción de área solo para adultos pero el costo nos pareció demasiado alto por cambiar de categoría. Creo que prefiero ir menos días a un hotel solo para adultos a regresar a uno familiar donde puedan suceder estos inconvenientes. Es una lástima porque el hotel está realmente hermoso. Nunca pudimos entrar al mar porque había bandera roja y las olas estaban muy bravas pero eso no se puede controlar y nuevamente no depende el hotel.
8
Diana
9. sep. 2025
·
Overnattet 3 netter
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
10
Valente
26. okt. 2025
·
Overnattet 3 netter
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
4
Dario
17. sep. 2025
·
Overnattet 4 netter
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
La propiedad tiene un año y está muy mal mantenida. Elevadores sin funcionar, baños públicos sin limpiar por días, falta de personal, mala calidad de alimentos. Falta de sombrillas en la playa. Mala logística para salida y entradas, cuando se congestionan. Poca amabilidad en el check in. En general, mala experiencia y no acorde al precio pagado.
8
Scott
1. des. 2025
·
Overnattet 7 netter
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
This would be an amazing resort, except for a few things that would make the stay much better. It would be nice if the lobby had some kind of shutters for the wind as it’s super windy there so much so that you can’t sit up there and enjoy the view. Again for the lobby bar, it would go a long way to have some kind of music playing, even if it’s not live entertainment. The worst thing is all the beach/pool chairs are covered in poop all the time. It would be nice if you could have the chairs washed. The food is amazing, the staff is super kind. At the preferred lounge when you took a drink to go, it was given to you in a paper cup, which became super wet and sloppy. Plastic drink ware would be preferable.
10
Oscar
21. des. 2025
·
Overnattet 4 netter
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
10
Alicia
7. juli 2025
·
Overnattet 2 netter
Very clean, good food.
Very clean, good food.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Moderne og romslige rom med havutsikt får ofte ros for komforten. Noen gjester nevner svak klimaanlegg, problemer med nøkler eller låser, sporadisk støy mellom rommene, og noen synes innredningen er litt kjedelig.
Relaterte gjesteomtaler
4
Oscar
24. sep. 2025
·
Overnattet 7 netter
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
Terrible air conditioning in bedroom (max for ac is 70 F) Limited restaurants and most with non existent ac or comfortable temperature. Be prepare to sweat. Budget cut are obvious everywhere along with 50 percent of the is unfriendly staff. There is no real nightly entertainment. Main pools are nicely heated but there is no real shade available. Timeshare share agents are very annoying and not helpful in any kind of way. I stayed at this facility for 7 nights. Worse Hyatt affiliated property ever
6
Manuel
19. aug. 2024
·
Overnattet 2 netter
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
It was a nice hotel, but overall i think the hotel can do better, our room key wouldnt open the door, and they had us waiting outside our room for over an hour, they should have a master key to open the door, instead they had tu unbolt the door to get it, i know it can happen to anybody, but a hotel that fancy should have other Alternatives to opening a door..
8
LORENA
7. okt. 2025
·
Overnattet 1 natt
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
TENIA VISTA AL MAR Y ES UNA HABITACIÓN AMPLIA Y MUY COMODA.
8
Chan Woo
31. jan. 2025
·
Overnattet 3 netter
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
All rooms are ocean front view-beautiful! Room was very nice and comfortable. But general Facilities were not well maintained. Walls were chipped, floor cement by the pool was faded and chipped. Definitely didn’t feel like a newly built hotel (April 2024). Felt like it’s been worn down for 10 years already. Food was very bad and there’s no other food options outside the hotel. People in Mazatlán are very nice and the workers were very kind.
10
Valente
26. okt. 2025
·
Overnattet 3 netter
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
8
JESUS
6. okt. 2025
·
Overnattet 3 netter
Vista de la habitación
Vista de la habitación
6
Aaron Rodrigo
6. juli 2025
·
Overnattet 3 netter
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
En general el hotel el hotel está muy bien , pero nos quedamos 3 noches y 2 noches se descompuso el aire acondicionado era imposible estar en los cuartos y más dormir , me parece increíble que un hotel que tiene un poco más de 1 año y la categoría que es el hotel no cuente con otra opción del aire acondicionado , fueron 2 noches en donde no pudimos dormir por el calor y lo único que decían es que ya mantenimiento estaba trabajando en ello.
10
Ana
9. okt. 2025
·
Overnattet 2 netter
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
Solo un detalle se escucha mucho el ruido de la habitacion contigua y los huespedes no respetaban lo que dice el reglamento de la música alta
8
Adriana
10. nov. 2025
·
Overnattet 1 natt
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
room, amenities and service were all great but the decor was whitewashed and disconnected from the culture. It was also very far from the city center so no good shopping options. Nice and def 5 star experience for a resort but left much to be desired.
10
Lori
16. feb. 2025
·
Overnattet 4 netter
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives av mange som vennlig og imøtekommende. Innsjekking/utsjekking kan imidlertid være treg, kommunikasjonen inkonsekvent, service ved basseng/bar og på rommet ujevn, og salgspress for timeshare er et tilbakevendende tema.
Relaterte gjesteomtaler
6
maria fernanda
12. aug. 2025
·
Overnattet 3 netter
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
Pésimo servicio de llegada , tardadisimo el check in , otra tanto esperar a q hubiera bellboy disponible, nos llevamos nosotros las maletas al cuarto. Llegamos al cuarto y no jalaban las llaves . Hablamos y NO HABIA manera q nos llevaran llaves , había que regresar .
8
Isaiah
8. okt. 2025
·
Overnattet 4 netter
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
Great experience at the hotel. A little upset that there was multiple miscommunication. Thania was great help from the concierge desk but no one communicated with her that they changed our room after she had everything set up for a surprise for my girlfriend’s birthday. Also had a romantic dinner set up and nothing was communicated again I went to go ask if it was ready and no one knew anything about it. Joel at the preferred bar lounge was great he made our stay very memorable very friendly and kind even though working long hours he made sure he took care of us in a caring manner. Overall great stay on the property.
10
Jorge
2. aug. 2025
·
Overnattet 3 netter
Check in DEMASIADO tardado (1 hora 10 min)
Check in DEMASIADO tardado (1 hora 10 min)
10
Valente
26. okt. 2025
·
Overnattet 3 netter
Staff was really nice. Rooms were clean.
Staff was really nice. Rooms were clean.
2
maggie
16. mai 2024
·
Overnattet 3 netter
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
The facility is nice and new what the property is advertising online is completely false. The hotel say 7 restaurants but only 3 are available the other 4 under construction, No Spa, room service never showed. Alot of the services are not available nor in use. For the price of this hotel I could've stayed elsewhere.
2
Jesus
16. nov. 2025
·
Overnattet 4 netter
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
4
Maria
27. juni 2024
·
Overnattet 4 netter
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
El hotel no cuenta con el personal suficiente para atender a la cantidad de personas hospedadas en el. Los restaurantes se quedaban sin comida, no hacen la limpieza de los cuartos y las bebidas en el bar se terminan.
10
Kuljit
15. apr. 2025
·
Overnattet 7 netter
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
Hotel was clean and modern. Staff was very attentive and friendly. Preferred club was worth it for my wife and I. From the bell boys to maids to servers, service was remarkable. Abel and Fernando were our main pool servers at the preferred club pool and they were awesome. Highly recommend the hotel.
10
Gissel Daniela
15. juni 2025
·
Overnattet 2 netter
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
El hotel esta hermoso, las instalaciones bonitas y comodas. El servicio excelente. Sin embargo...!!! Tengan cuidado con la agencia de Unlimited o UVC que esta dentro del hotel y te agarran a tu llegada..! Los acosan y hostigan para adquirir una membresía que al final termina con precios super elevados. Nos hicieron perder 4 horas intentando vender la membresia. Mi pareja y yo nos hospedamos ahi para relajarnos, salir de la rutina y alejarnos del estres, pero esta gente nos hicieron pasar un momento incomodo por 4 horas, nos sentimos presionados, estresados y hostigados..!! Al final la experiencia fue agridulce por ese detalle.
10
Mariela
16. juni 2025
·
Overnattet 1 natt
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
Me gustó, la gastronomía esta super rica 🙌 y las habitaciones e instalaciones muy cuidadas y limpias, lo unico es los meseros en area de alberca habia pocos o no te atendían, y el room service muy lento
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Tilbaketrukket og rolig beliggenhet nær flyplassen, men 30–45 minutter fra byen med sikkerhetskontroller. Stranden er lang og naturskjønn, men bølgene er ofte for høye til å bade, og transportmulighetene kan være begrenset eller kostbare.
Relaterte gjesteomtaler
10
Jose
6. mai 2025
·
Overnattet 2 netter
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
Excelente en todos los aspectos el que podría ser un punto a favor o en contra es que está a 30 min de la CD de Mazatlán, también deberían avisar que los bares de la piscina cierran a las 5:30 PM, Todo lo demás excelente la comida está riquisima
10
larry
14. sep. 2025
·
Overnattet 3 netter
The property was semi isolated, this was exactly what we desired. Security was on point.
The property was semi isolated, this was exactly what we desired. Security was on point.
10
Hugo Julio
30. juli 2025
·
Overnattet 5 netter
Muy aceptable, lejos de la sociedad
Muy aceptable, lejos de la sociedad
8
Janet Dominguez Santacruz Ivan
4. sep. 2025
·
Overnattet 3 netter
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
10
Rosa
12. juni 2025
·
Overnattet 3 netter
Nice property good service. The only negative is you can’t swim in the beach
Nice property good service. The only negative is you can’t swim in the beach
6
Cynthia Emily
12. apr. 2025
·
Overnattet 7 netter
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
10
Julian
12. juni 2025
·
Overnattet 4 netter
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
Everything was great , new property very nice ! It is just sad that the ocean is so dangerous to swim in that area !
6
Pedro Pablo
8. okt. 2025
·
Overnattet 4 netter
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
Las instalaciones son buenas, buena limpieza, comida más o menos, pero la playa muy mala, con el agua muy revolcada y apesturrienta y lo peor, que tienes que pasar muchos filtros de seguridad y si quieres salir de ahí, todas las tarifas de los taxis son de $600 pesos así sean 2 o 10 kilómetros, deberían de dar más opciones de transporte como uber .
10
Lori
16. feb. 2025
·
Overnattet 4 netter
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
Quiet relaxing resort off the beaten path close to airport. The staff goes out of their way to make your stay enjoyable. We did tip but we felt it was not like they expected it. Staff really appreciated the tips and one of our waiters was SO appreciative and made our night by saying ‘God bless you’. There are no bracelets. The beach is walkable for miles each way and quiet. We saw dolphins daily but you have to watch for them. There are no beach activities like parasailing or jet skis. All rooms are ocean view. We did preferred club which is ocean front. Preferred club has separate pool area & bar but is quiet -no music. There is also a preferred lounge. We also got 2 rounds of free golf with 4 nights preferred booking. The golf course is amazing! At least 6 holes right on the ocean and is in beautiful shape. The club house overlooks the ocean also. We paid $50 for new PXG clubs plus they gave us a free drink. They pick you up at the hotel with golf cart & take you there. We thought the food options were all good. Nice coffee shop. No reservations required at restaurants which was SO nice. Rooms are big and nicely decorated with many amenities. We really enjoyed our stay & would return. We didn’t go to Stone Island but it’s a $30 taxi there and heard it was fun and authentic Mexico experience.
6
Nallely
2. okt. 2025
·
Overnattet 5 netter
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
If you plan to travel with your pet, please read this! I chose this hotel because it was the closest pet-friendly resort to Ciudad Juárez—we wanted our dog to meet the beach for the first time. The listing only said “pet friendly with a fee” and gave no details. After booking a Swim Out Preferred Room, I learned it wasn’t pet friendly. Expedia had to call the property to switch us, and that’s when we learned the rules: pets not allowed in spa, gym, pool, or beach, and they can’t be left alone more than 2 hours. Upon arrival they welcomed us with a bed, bowls, and toys, but the stay was far from “pet friendly.” At every restaurant we were stopped and managers had to request permission for my 7 lb poodle to enter in her carrier—never allowed to sit on the floor. She wasn’t allowed at restaurants, pool, spa, or beach, and we were even called out for letting her pee on the grass (though no pet relief areas exist). Essentially, the only place she was welcome was our lowest-tier room. The pet fee felt unreasonable for such restrictions. Other notes: the resort is secluded, 45 minutes from town, with no Ubers (taxis are about $66 USD round trip). Food was excellent, staff friendly, and the resort a nice size—not too big or small. Drinks were disappointing compared to past stays with this chain. Overall, staff was great but management rules and unclear policies made it a poor choice for pet owners.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Mange gjester nøt velsmakende måltider og flere restauranter. Andre rapporterer om begrenset åpningstid eller variasjon, lange ventetider, inkonsekvent kvalitet, varme spisesaler og lite imponerende drinker. Noen nevner også bekymringer knyttet til matsikkerhet.
Relaterte gjesteomtaler
8
Janet Dominguez Santacruz Ivan
4. sep. 2025
·
Overnattet 3 netter
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
The $200 credit, is misleading. It’s a coupon book for bottles, romantic dinners, spa service etc broken down into $10,$20,$40 towards the services offered. We had a private taxi drop us off and pick us up. Staff lacks communication as security was a delay to get onto the property. Location is close to the airport about 15/20min, but 35/40 min from the Centro. Beach is walkable but there is debris on the shore, and no way you can get in the water the waves are way rough. Pool staff wasn’t welcoming, ordering drinks was a hassle. Housekeeping showed up one day for our stay (Friday-Monday). Food was mediocre, Mazatlan is popular for its seafood and food he ceviche here was a disappointment. Property needs maintenance. We also were invited to a “presentation”, little misguiding, we were told 90 minutes which turned into 3 hours. Gift was a spa service for $200 which wasn’t redeemable because they were fully booked the days of our stay and a 2 night stay somewhere which show an expiration date within one month. We were overall not impressed, and disappointed. This is more for a family not a couple. Would not recommend or come back. Overall we were disappointed.
8
Diana
9. sep. 2025
·
Overnattet 3 netter
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
It is a very nice and big property. I like the amenities that came with the upgrade to premium. The swimout room was amazing. The property is very new; however, there seem to be some upkeep problems. The ceiling in the hallway was leaking. Missing tiles in the pool. The room did not seem very clean. There were stains on the tables. There was no entertainment at night, which on their app it shows nightly entertainment. It was a little confusing. The room service was phenomenal. The taste was great. The Mediterranean restaurant was very good. The Mexican restaurant was not very good, and the AC was not working properly. Overall, it was a great stay. The bartenders were amazing. My son and I had a greeat time relaxing.
4
Jose
20. nov. 2025
·
Overnattet 3 netter
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
El hotel es muy bonito pero la comida no es buena en ninguno de los restaurantes, por las noches solo hay tres restaurantes abiertos y hay que pedir a la carta, lo cual es muy tardado y además sin buen sabor, las bebidas es del alcohol más barato a menos que seas socio, si no traes tu termo en área de alberca sus vasos están viejos y se ven sucios. Las albercas están Super frías dicen que tienen calefacción pero es mentira. Las amenidades que ponen en la publicidad que deberían tener en el cuarto tampoco las tienen a menos de que seas socio. El frigobar solo tiene 4 refrescos, dos cervezas y dos aguas. Lo peor de todo es las personas de recepción de tiempos compartidos donde te envuelven prometiendo ciertos up grades con una plática de 90 min que termina siendo de más de 4 horas, no lo hagan !!!! Piden cantidades impagables para ser socios. El lugar es muy aburrido, no hay shows a ninguna hora. Es un lugar que por lo que cobran no lo vale. No volvería.
6
Cynthia Emily
12. apr. 2025
·
Overnattet 7 netter
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
My room was lovely. Sometimes we had a difficulty of getting into the restaurants because they didn’t take reservations. Therefore, you had to wait in line which can be kind of inconvenience. If you have little ones the main struggle that we had in the property was around the pool because many of the lawn chairs were taken at 6 AM and there was nowhere to sit. This was a problem and extra stress that could’ve been resolved if there was a better policy in place overall the food was great most of the time we ate in the restaurants we did not eat at the buffet often only for breakfast. I do recommend the preferred lounge. The drinks in there were lovely And the bartender was amazing. There is not a lot of entertainment at night so if you’re looking for a quieter hotel, this might be the hotel for you. Otherwise we found that there were not a lot of shows or entertainment or options of things to do in the evening. The location is close to the airport but quite far away from town so you do have to take a taxi to go to town And they can organize that for you if you enjoy golfing the golf course was highly recommended by many people and very well kept there is the turtle sanctuary which is beside the hotel and to visit it. It’s by donation only and that is something need for the kids to see The ocean is quite rough so you cannot swim in the ocean unless you’re an incredibly amazing swimmer as when we were there, the flags were always up encouraging us to avoid swimming in the ocean.
2
Jesus
16. nov. 2025
·
Overnattet 4 netter
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
El servicio en la barra de la alberca les falta surtido de lo que ofrecen y personal muy inesperto para preparar bebidas entiendo que Les llego un grupo muy grande pero t ubieras preparado para la occasion uno ba a relajarse y ese tipo de personas no son las adecuadas para ese tipo de resort.
6
Douglas
16. jan. 2025
·
Overnattet 7 netter
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
Staff made the stay worth while. However, dining options and food quality lacked. Very limited buffet options, i.e. no pasta station like many other A.I. resorts, repetitive breakfast, lunch/dinner & dessert options on buffet. Restaurant’s lacked the quality you would expect for a 5 star resort. Preferred Adult area, lacked food service attendant, however the drink service attendant was on par. Once again the workers made the stay worth while. Abel in preferred adult bar, Santiago & Daniel in Preferred Lounge Bar, Issac, at the Sports Bar, Arturo, in Main Dinning, Mark Butler. Exception worker’s!!
8
Carlos
25. okt. 2025
·
Overnattet 3 netter
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
Clean and nice room, good service, not a lot of food options / restaurants. We enjoyed our peaceful vacation time
2
Oscar
26. okt. 2025
·
Overnattet 2 netter
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
El peor hotel de la cadena Secrets & Dreams de los que he visitado. En mal estado, restaurante cerrados, servicio deficiente, insuficientes sombrillas en el área de alberca y sobre todo muy mala calidad y variedad de alimentos para el hotel que debe ser. Otros Dreams son buenos, este definitivamente no debería de tener esa marca.
4
Sharone
31. mars 2025
·
Overnattet 3 netter
The food was horrible. Gave me food poisoning
The food was horrible. Gave me food poisoning
10
Oscar
21. des. 2025
·
Overnattet 4 netter
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Limpieza, personal, todo el hotel en general en perfecto estado. La comida muy buena, el servicio excelente
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Abril
for 2 uker siden
·
Overnattet 6 netter
El hotel está bien, solo que en mi habitación me salió una cucaracha en la noche y ya no pude dormir a gusto pensado que saldrían otras
El hotel está bien, solo que en mi habitación me salió una cucaracha en la noche y ya no pude dormir a gusto pensado que saldrían otras
8
Elvia
for 2 uker siden
·
Overnattet 2 netter
Está bien, regular a lo que ofrecen los hoteles Dreams falta más variedad de Restaurantes y los show están mejor en otros hoteles no te puedes meter al mar es abierto, por lo único que me gusto es el jacuzzi les falta mucha sombrillas no hay lugares para protegerse del sol las actividades están excelentes
Está bien, regular a lo que ofrecen los hoteles Dreams falta más variedad de Restaurantes y los show están mejor en otros hoteles no te puedes meter al mar es abierto, por lo único que me gusto es el jacuzzi les falta mucha sombrillas no hay lugares para protegerse del sol las actividades están excelentes
6
MARCELA
for 4 uker siden
·
Overnattet 5 netter
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
Reporte el lavamanos que tenia fuga, nunca fueron atenderlo. La habitación los primeros dos días no fueron a limpiarlo a pesar de varias llamadas, tuve que acudir a front desk a poner queja para q fueran a limpiarlo. El restaurante de mariscos cerrado, El kids zone cerrado. Hice varios requerimientos porque llevaba un bebe de 8 meses para las comidas y nada se podia. Eran requerimientos simples... un aguacate, un huevo cocido (me entregaron super crudos) o yogurt natural (xq tenian con fruta picada en el buffet) y no se podia. Muy poca variedad de alimentos en desayunos y comidas. Los restaurantes no puedes pedir para llevar a la habitacion. El room service esta muy muuuy limitado.
6
Julio Francisco
for 4 uker siden
·
Overnattet 5 netter
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
Le hace falta mucha sombra . No hay donde esconderte del sol un momento. Pocos camastros. Siempre estaban ocupados. Ns toco q estuvieran arreglando el restaurante de mariscos y la zona de helados por lo que no hubo. Nunca vimos un show nocturno. Poca animacion
4
RICARDO
11. aug. 2026
·
Overnattet 2 netter
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
Las instalaciones muy bien en general, el personal con falta de capacitación y no cumplen con lo estipulado del todo incluido no es cierto que tienen barra premium
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-17: 381.774833996582USD
- 2026-09-18: 284.5580827313232USD
- 2026-09-19: 284.5580827313232USD
- 2026-09-20: 262.4927044909668USD
- 2026-09-21: 253.60308970458985USD
- 2026-09-22: 252.3290062249756USD
- 2026-09-23: 252.3290062249756USD
- 2026-09-24: 262.3276567059326USD
- 2026-09-25: 263.6522225073242USD
- 2026-09-26: 263.6522225073242USD
- 2026-09-27: 253.60308970458985USD
- 2026-09-28: 253.60308970458985USD
- 2026-09-29: 253.60308970458985USD
- 2026-09-30: 253.60308970458985USD
- 2026-10-01: 300.34075748291013USD
- 2026-10-02: 300.34075748291013USD
- 2026-10-03: 300.34075748291013USD
- 2026-10-04: 309.27812392456053USD
- 2026-10-05: 309.27812392456053USD
- 2026-10-06: 304.8850066479492USD
- 2026-10-07: 300.34075748291013USD
- 2026-10-08: 300.34075748291013USD
- 2026-10-09: 300.34075748291013USD
- 2026-10-10: 300.34075748291013USD
- 2026-10-11: 300.34075748291013USD
- 2026-10-12: 393.25480103881836USD
- 2026-10-13: 1271.4264710888672USD
- 2026-10-14: 309.08382650024413USD
- 2026-10-15: 300.34075748291013USD
- 2026-10-16: 306.2882191455078USD
- 2026-10-17: 306.2882191455078USD
- 2026-10-18: 306.2882191455078USD
- 2026-10-19: 388.96961510620116USD
- 2026-10-20: 388.96961510620116USD
- 2026-10-21: 295.54826272583006USD
- 2026-10-22: 300.34075748291013USD
- 2026-10-23: 340.9151009106445USD
- 2026-10-24: 388.96961510620116USD
- 2026-10-25: 309.08382650024413USD
- 2026-10-26: 306.2882191455078USD
- 2026-10-27: 302.6722565576172USD
- 2026-10-28: 300.34075748291013USD
- 2026-10-29: 302.6722565576172USD
- 2026-10-30: 300.34075748291013USD
- 2026-10-31: 302.45635886108397USD
- 2026-11-01: 286.5137475720215USD
- 2026-11-02: 359.4266742346191USD
- 2026-11-03: 359.4266742346191USD
- 2026-11-04: 369.81041870971677USD
- 2026-11-05: 383.00058817993164USD
- 2026-11-06: 302.45635886108397USD
- 2026-11-07: 302.6722565576172USD
- 2026-11-08: 302.8449537097168USD
- 2026-11-09: 329.02017758544923USD
- 2026-11-10: 384.06918900512693USD
- 2026-11-11: 1120.322239411621USD
- 2026-11-12: 353.2539325854492USD
- 2026-11-13: 436.2253743408203USD
- 2026-11-14: 378.87728175903317USD
- 2026-11-15: 388.6565686975097USD
- 2026-11-16: 302.6722565576172USD
- 2026-11-17: 294.97944388793945USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Golf, massasjetjenester og spabehandlinger må forhåndsbestilles. Bestillingen kan foretas ved å kontakte dette overnattingsstedet før ankomst, ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Dette hotellet tillater bare kjæledyr i rom der røyking er tillatt (gebyrer gjelder, og disse finner du i delen om gebyrer). Gjestene kan be om å få en av disse rommene ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kjæledyravgift: MXN 1300 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Aktiviteter
Svømmebasseng
Privat strand
Hage
Strand
Karaoke
Fiske
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Levende musikk
Evening Entertainment
Pool (Infinity)
Outdoor Fireplace
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Bar ved bassenget
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parkering
Parkering
Betjent parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi