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El Cid Castilla Beach

184 US$

/natt

Snitt för november

El Cid Castilla Beach - Image 1

El Cid Castilla Beach - Rum

El Cid Castilla Beach - Rum

El Cid Castilla Beach - Utsikt från rummet

El Cid Castilla Beach - Pool

Priser för El Cid Castilla Beach

Välj datum för att se priser och tillgänglighet.

184 US$

/natt

Snitt för november

Genomsnittliga priser per månad

På El Cid Castilla Beach är priset per natt i genomsnitt 140 US$ under den billigaste månaden (oktober) och 250 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på El Cid Castilla Beach efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	146 US$
februari	250 US$
mars	164 US$
april	232 US$
maj	229 US$
juni	212 US$
juli	219 US$
augusti	228 US$
september	168 US$
oktober	140 US$
november	184 US$
december	214 US$

Dyrast: februari (ca 250 US$)

Billigast: oktober (ca 140 US$)

Om detta boende

Koppla av på deras fullständiga spa, där du kan njuta av massage. Här erbjuds både golfbana, utomhustennisbanor och gym. Denna resort i kolonial stil har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift. Gäster kan enkelt...

Bekvämligheter

Koppla av på deras fullständiga spa, där du kan njuta av massage. Här erbjuds både golfbana, utomhustennisbanor och gym. Denna resort i kolonial stil har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift. Gäster kan enkelt ta sig runt med boendets buss (avgift tillkommer) som rör sig inom ett område på 30 kilometer.

Företagsfaciliteter

Gäster har tillgång till bland annat business-service, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i Mazatlán? På denna resort finns det event- och konferensutrymmen på upp till 900 kvadratmeter, däribland konferenscenter och 5 mötesrum. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och parkering (avgift tillkommer) finns på plats.

Måltider

Njut av internationell gastronomi på La Pergola, en av de 4 restauranger denna resort ståtar med, eller stanna på rummet och utnyttja dess rumsservice (under begränsade tider). Du kan även hitta lättare måltider på deras kafé. Koppla av med en drink på boendets strandbar, bar vid poolen eller en av 2 barer/lounger.

Rum

Känn dig som hemma i ett av de 500 rummen med platt-tv. Rummen har privata balkonger. Kabel-tv erbjuder underhållning. Privat badrum med dusch, regndusch och lyxtoalettartiklar.

Läge

El Cid Castilla Beach Hotel ligger i Mazatlán (i området Zona Dorada), en kvarts bilfärd från både Mazatlán Malecón och Plaza Machado. Denna resort vid stranden ligger 8,3 km från Playa Olas Altas och 0,7 km från sábalo stranden.

Vad finns i närheten

Sábalo stranden(0.4 miles)
Punta Camaron-stranden(0.7 miles)
Islas de Mazatlán-reservatet(0.8 miles)
El Cid (golfklubb) (golfbana)(0.9 miles)
Öar och skyddade områden i Californiaviken(1 miles)
Sea Shell City-museet(1 miles)
MonteCarlo Casino(1.2 miles)
Casino del Rey(1.2 miles)
Djävulsgrottan(1.5 miles)
Mazatlán Malecón(1.5 miles)
Mazatlánbokstäverna(1.5 miles)
Familjemonumentet(1.5 miles)
Pacific Golf Center(1.9 miles)
La Gran Plaza shoppingcenter(2.1 miles)
Bula(2.5 miles)
El Cid Castilla Beach Hotel rekommenderar att du använder flygplatsen Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)(15.5 miles)

Parkering
Flygplatstransfer
Restaurang
Pool
Business center
Rumservice

Läge

Avenida Camaron Sabalo, El Encanto, Mazatlán, Sinaloa, Mexiko

Sábalo stranden (0.4 miles)

Punta Camaron-stranden (0.7 miles)

Islas de Mazatlán-reservatet (0.8 miles)

El Cid (golfklubb) (golfbana) (0.9 miles)

Öar och skyddade områden i Californiaviken (1 miles)

Sea Shell City-museet (1 miles)

Mer platsinformation

Rumsalternativ

6

Ocean View Elite Golf Experience

Information om rummet

2 Dubbelsängar

Sovplats 4

495 ft²

Balkong

Luftkonditionering

Separat vardagsrum

Privat badrum

9

Rum - havsutsikt

Information om rummet

2 Dubbelsängar

Sovplats 4

492 ft²

Balkong

Luftkonditionering

Separat vardagsrum

Privat badrum

6

Ocean View Elite

Information om rummet

2 Dubbelsängar

Sovplats 4

495 ft²

Balkong

Luftkonditionering

Separat vardagsrum

Privat badrum

5

Rum - utsikt mot poolen

Information om rummet

2 Dubbelsängar

Sovplats 4

398 ft²

Balkong

Luftkonditionering

Separat vardagsrum

Privat badrum

Gästrecensioner för El Cid Castilla Beach

6.3

Trevligt

Baserat på 1 000 verifierade recensioner

Vem bor här?

Företag

6%

Par

25%

Familj

49%

Grupper

16%

Ensamresande

1%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På El Cid Castilla Beach berömmer resenärer ofta den vänliga och hårt arbetande personalen samt det strandnära läget i Golden Zone med flera pooler och familjeaktiviteter. De noterar dock att hotellet visar tecken på ålder och att vissa aspekter av all-inclusive-konceptet kan vara förvirrande.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På El Cid Castilla Beach berömmer resenärer ofta den vänliga och hårt arbetande personalen samt det strandnära läget i Golden Zone med flera pooler och familjeaktiviteter. De noterar dock att hotellet visar tecken på ålder och att vissa aspekter av all-inclusive-konceptet kan vara förvirrande.

Många recensioner lyfter fram rymliga rum med stark A/C och fin havsutsikt, men nämner också daterad inredning, fasta sängar, dålig ljudisolering och betald eller begränsad Wi-Fi. Återkopplingen gällande maten är blandad: specialrestaurangerna och frukosten får beröm, medan bufféerna och de inkluderade dryckerna ofta är genomsnittliga och vissa rätter eller platser kräver reservation eller extra kostnad. Förvänta dig en livlig och upptagen strandbas snarare än ett lugnt och modernt retreat.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Flera pooler, tillgång till stranden och aktiviteter på plats får beröm, men solstolar/parasoller är begränsade, vissa pooler är inte uppvärmda, och tillgång eller öppettider för vissa barer/områden beror på armbandets nivå.

Relaterade gästrecensioner

4

Gloria

6 apr. 2024

·

Stannade 3 nätter

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

Cierran las 2 barras de la alberca a las 6:00 y ya no hay bebidas solo en lobby bar. Y los camastros de la playa los recogen a las 8:00 y ya no puedes estar mas en playa. De que sirve pagar el todo incluido si las bebidas me las van a quitar a las 6:00 pm. Tambien para comer snacks en el area de alberca me piden estar en una mesa, no puedo comer en camastros e igual cierran esos snacks a las 6 pm. No regreso

8

James Patrick

19 mars 2025

·

Stannade 14 nätter

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

We got extra perks because we booked through Expedia. The Al a Carte Restaurants were very good for dinners and easily booked through the Elite Club. We could go to 5 pools, but only 2 were heated. Great gym, beautiful pools. Staff very friendly and accommodating. Buffets were disappointing and the Pergola Restaurant was like a cafeteria, no atmosphere. Not much for evening entertainment.

10

Laurie

7 aug. 2025

·

Stannade 5 nätter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

10

Luis

4 aug. 2025

·

Stannade 5 nätter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

10

Elsa

21 apr. 2025

·

Stannade 3 nätter

Excelente atención, limpio, albercas y acceso a la playa.

Excelente atención, limpio, albercas y acceso a la playa.

8

Cynthia

9 sep. 2024

·

Stannade 4 nätter

Pool and beach was accessible

Pool and beach was accessible

8

Alison

24 feb. 2025

·

Stannade 7 nätter

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

Awesome heated middle pool. Wish at least 2 pools were heated. Food was hit and missed. Tiered bracelet system was confusing. Never was totally clear what we could/couldn't access. Only able to get reso's for one ala carte the whole week (unless we ate at 9 pm)

8

Martha Laura

25 juli 2023

·

Stannade 8 nätter

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

Que no tienen suficientes palapas, para la ocupacion, que maneja el hotel. Teniamos que levantarnos a las 6 a.m. para poder tener palapa. Mucho ruido en las albercas.

8

DellRae

15 feb. 2025

·

Stannade 7 nätter

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.

10

Jessica

26 jan. 2025

·

Stannade 4 nätter

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Everything was well maintained. Good food options and evening entertainment shows. One thing i didnt like qas the piils were to cold.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är ofta bra, men flera recensioner rapporterar smutsiga eller dåligt underhållna rum, fläckiga sängkläder, skadedjur och en inkonsekvent städservice.

Relaterade gästrecensioner

4

Erendira

26 juni 2025

·

Stannade 3 nätter

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

The hotel is very old and there was bugs in the bed and roaches in the room. Food was disappointing. Staff was very good tho.

2

Guadalupe de jesus

26 feb. 2024

·

Stannade 1 natt

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

Nos entregaron la abitacion sin limpieza , estaba un traje de baño de los uespedes que desocuparon la habitacion y el baño igual sucio la verdad muy mal muy sucia la habitacion.

4

Martha

10 dec. 2024

·

Stannade 4 nätter

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

Location is the only good thing about this place. Hotel is old and it shows. Bed mattresses and pillows are hard and uncomfortable. When getting ready for bed pulled down comforter and sheets on bed were disgustingly stained. when we asked for them to be changed there was about a 20 min wait in sending someone up it was probably about nine in the evening and we were tired from a long day of travel and just wanted to go to bed, but finally someone came up to change them. That person said that that was normal and they are told to still use those sheets on the beds. We also had another instance in one of their restaurants of dirty table placemats that were used on the table we sat at and were told they were washed that morning and those are just stains and we’re OK to use. We told them to take them off the table and we would not use them. Food quality is mediocre. Staff members seem to not be well trained in customer care for the hospitality industry, making guests wait excessively for things when there should not be a wait. We will not be coming back to this resort.

10

Nadia

20 nov. 2025

·

Stannade 5 nätter

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

Habitación en promedio limpia, las cabeceras y los Cojines de la cama estaban sucios y mal olientes, las llaves mezcladoras tenía fugas de agua y se tiraba agua por todos lados. El servicio del personal muy bueno, todos muy amables y serviciales; mal servicio de internet wifi y pésimo que te lo limiten a dos dispositivos por habitación. Falta modernizar las pantallas a smart TV

10

Kevin Daniel

17 nov. 2025

·

Stannade 4 nätter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

2

José luis

30 juli 2025

·

Stannade 2 nätter

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

Hotel muy viejo y deteriorado mucha cucaracha en todo el cuarto y el baño, realmente muy incómodo, el aire acondicionado tenía goteras, creo de las experiencias más desagradables que hemos tenido como viaje familiar, no regresaríamos ni lo recomendamos por nada del mundo !!!!

2

Abigail

25 juni 2024

·

Stannade 2 nätter

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.

10

Linnea

26 mars 2025

·

Stannade 9 nätter

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

The resort is very clean and the view of the ocean is amazing. The food for the buffets was about average for a resort buffet. We had plenty of walkable options for amazing food. The cleanliness was amazing. The staff was always willing to help with whatever you needed. Definitely will be going back again

6

Sandra Lynne

5 feb. 2023

·

Stannade 7 nätter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

8

Colleen Marie

28 mars 2025

·

Stannade 7 nätter

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

The pool staff and dining staff (especially in the buffet) were very good. I was a little disappointed that we couldn’t really “play” at the other El Cid resorts. I found the public washrooms were not as clean as I would have expected. The food at the Argentinian restaurant was fabulous.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är generellt rymliga med stark A/C och många med havsutsikt, men inredningen är daterad, ljudisoleringen är svag, sängarna kan vara fasta och Wi-Fi är betald/begränsad för vissa och opålitlig för andra.

Relaterade gästrecensioner

6

Jesús

8 apr. 2025

·

Stannade 3 nätter

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

Habitaciones muy viejas, colchones duros, piscinas sin calefacción

10

John Kelly

12 maj 2025

·

Stannade 14 nätter

Great ocean view from our room!

Great ocean view from our room!

6

ivan

13 juli 2024

·

Stannade 5 nätter

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep

10

Luis

4 aug. 2025

·

Stannade 5 nätter

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

Cid Castilla was very clean, staff was very attentive, rooms are a great size, AC and fan worked great! Plenty to do around. Only bad thing in order to get a chair at pool you must go down at 7am to get your towel and put on a chair like everyone does or else they are taken all day. Beach is super full every day, no room to lay and relax.

8

zayde

7 maj 2025

·

Stannade 4 nätter

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

Todo esta muy bien. Los cuartos tienen los mismos muebles le falta un poco de actualizacion en eso

8

Francisco

3 aug. 2024

·

Stannade 3 nätter

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

Muy bien solo que la señal estaba muy mala y wifi solo para 1 dispositivo muy mal hasta en los hoteles de 3 estrellas regalan el internet y el agua y café también tiene costo o no las volvían a poner

10

Kevin Daniel

17 nov. 2025

·

Stannade 4 nätter

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

La habitación muy limpia y muy buena vista El personal muy amable El aire acondicionado funcionaba al 100 Y el balcón de las mejores cosas de la habitación por la vista al mar

8

Francisco

15 aug. 2024

·

Stannade 3 nätter

Necesita remodelar los cuartos estan igual que enos 90s.

Necesita remodelar los cuartos estan igual que enos 90s.

10

joanna

23 juli 2024

·

Stannade 4 nätter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Terri

24 feb. 2024

·

Stannade 8 nätter

Rooms were loud. Not much for sound proofing.

Rooms were loud. Not much for sound proofing.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs allmänt som vänlig, uppmärksam och hjälpsam, men incheckningen kan vara långsam, interaktionerna med receptionen varierar och reglerna för armband/förmåner orsakar återkommande förvirring.

Relaterade gästrecensioner

6

oswaldo

20 apr. 2025

·

Stannade 1 natt

El check In fue demasiado lento y no fueron tan amables

El check In fue demasiado lento y no fueron tan amables

6

William

15 apr. 2024

·

Stannade 12 nätter

Check in staff were unable or unwilling to explain the limitations of our service level.

Check in staff were unable or unwilling to explain the limitations of our service level.

10

Adam Kimberly Thomas

9 nov. 2025

·

Stannade 7 nätter

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.

6

Janice

17 apr. 2025

·

Stannade 7 nätter

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

Had to walk to restaurant or pay for a taxi. Staff was not verty friendly at the front desk

10

Ron

4 nov. 2025

·

Stannade 4 nätter

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.

6

Elvira

15 dec. 2025

·

Stannade 3 nätter

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

10

Silvia

28 sep. 2025

·

Stannade 3 nätter

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.

6

John Robert

9 sep. 2024

·

Stannade 4 nätter

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

A group of us spent 4 nights at the property in September of 2024. We are between 52 and 71. It wasn't the correct property for us. It is really geared towards families, and multiple generations at that. We all live in Mexico and have proficient Spanish. The property is showing deferred maintenance, and, at times, was really dirty from the crowds. That said---the staff, to a person, were delightful. They were friendly, helpful and seemed to genuinely be glad that we were there. Our biggest problem was that 3 of us booked with Expedia and the other two booked directly with the hotel. There was a marked inequity in the bracelets and the benefits that came along with them. We were constantly given incorrect information on what we could/could not do, where we could/could not eat. On the last full day---the two who didn't book with Expedia paid for an upgrade. Well, due to poorly advised staff members, this resulted in an even bigger problem. They jumped levels above us. It was a problem when they were assured we could all go to the marina for dinner. Once we arrived, the staff had to tell us that this wasn't the case. We could join our newly upgraded friends for dinner but would have to pay the menu prices. We did this, it was never about the money. The real problem is that there was never one clear explanation of the levels of all-inclusive packages.

2

Jacqueline

12 nov. 2025

·

Stannade 2 nätter

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

Went with my family for a two day trip been here numerous times in the past this time around it was horrible service from Yolanda a supervisor. ac was not working in the room when I called to complain about it since it was 90 plus degrees outside she worded it “as I want a free day at the hotel. Customer service skills is completely awful. I want to begin with saying I paid for this reservation ahead of time so this comment deeply offended me. I was referred here because of the exceptional service but that definitely not the case. Yolanda is a horrible person and lacks social skills.

8

Sammy

28 apr. 2023

·

Stannade 3 nätter

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

We had an inexperienced staff member check us in. I was so upset at the process that I just wanted get to my room. I was checked in by 5 and waited an hour for a room that was never ready and just gave me a room that was clearly beautiful with a beach view. My kids were frustrated because we were waiting in the lobby for an hour. He didn’t explain anything about the facilities but I was already ready to enjoy Mazatlán. The hotel was amazing even the service. The check in staff was my only issue.

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Läge

Strandläge i Golden Zone med enkel promenad till butiker och restauranger; stranden är livlig, med försäljare och högljudda band som minskar tiden för lugn och ro.

Relaterade gästrecensioner

6

Tyler

19 dec. 2024

·

Stannade 9 nätter

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

The location in the Golden Zone right on the ocean is great. The staff were very friendly and provided excellent service. We did not care for the food, however. There are many peddlers and mariachi bands on the beach outside of the resort which isn’t unique to this hotel, but it can be a little overwhelming if you’re trying to relax.

8

Lloyd John William

6 feb. 2023

·

Stannade 9 nätter

Close to everything

Close to everything

8

Danhira

10 jan. 2023

·

Stannade 19 362 nätter

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

This was our first visit to this hotel. We enjoyed the beach access and all the snack/food options at this hotel and the sister hotel adjoining. It was centrally located for other food options, souvenier shopping and ease to other areas of town. If you don't mind the bandas playing most of the day and some times the night, this was a great stay for us. Our only gripe is to update the bathroom area of our room (toilet/shower). Otherwise, we would return to this location.

6

Becky Lynne

31 jan. 2023

·

Stannade 10 nätter

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

The food was average for AI. The beach property would be better if the banda was not so disturbing all afternoon. I know that this out of the hotels hands but it is very annoying. No relaxation when they are all competeing with each other and some of the guests are allowed to bring an extra large speaker and blare their music on the hotel area of the beach.

10

Alma

8 aug. 2025

·

Stannade 2 nätter

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

Excelente servicio, comida muy rica tanto en sus cartas en restaurantes como en sus servicio de buffet’s. Personal muy amable y atento Instalaciones bonitas y ambiente agradable ideal para compartir en familia. Habitaciones con una vista espectacular al mar y a la ciudad. Todo muy limpio y ordenado 👏 Su ubicación genial , todas las atracciones a tan solo minutos a pie ..! 🏝️⭐️🙌👌

8

Jose

11 juni 2024

·

Stannade 2 nätter

Property was close to many other shops.

Property was close to many other shops.

10

James

25 apr. 2025

·

Stannade 4 nätter

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

I like the golf club is across the road. The staff are very friendly. Amazing views of the ocean. So many activities on location and off. I’ll go back and recommend it. All inclusive or go eat out.

6

Frank G

4 mars 2023

·

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

The beach location was convenient. The staff was very friendly and helpful. The food buffet was not good at all. They did have some good dinner restaurants. Lots of kids and very loud. If you're looking for a quiet getaway, this is not the place. It was like being on a cruise ship without the ship. The all-inclusive for the drinks was worth it. Not for the food. There were a number of good restaurants that were close and very reasonably priced.

10

joanna

23 juli 2024

·

Stannade 4 nätter

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

Hotel was walking distance to a lot of amenities… AC was amazing in the rooms

8

Gerda

26 feb. 2025

·

Stannade 23 nätter

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

The view from our 14th floor balcony was outstanding. Our stay was 3 weeks and 3 times we needed to call down for a new access number for wifi. Much more convenient to have it for the entire 3 weeks. The location of the hotel is great. Easy access to shopping, restaurants, bars, etc. The pulmanias are the best invention. Such an easy way to get around.

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Måltider

Specialrestaurangerna imponerar ofta och frukosten uppskattas av vissa, men bufféerna och de inkluderade dryckerna är ofta mediokra, reservationer krävs för à la carte-restaurangerna och vissa rätter kostar extra trots all-inclusive.

Relaterade gästrecensioner

6

Emiliano

1 okt. 2024

·

Stannade 3 nätter

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

The hotel required reservation for all inclusive restaurants . Also , it wasn’t fully all inclusive . Bottles of water weren’t included there was also a room charge for room service .

6

Stacy

12 mars 2025

·

Stannade 7 nätter

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

The buffets were average/below average. I had hair and egg shells in my AM eggs. Dinners at restaurants were good. No music on the beach so the brass bands (tuba, trombone etc) would blast super loud and try to play louder than the next band. Disturbing. We couldn’t hear the beach or waves. The buildings are a little run-down but the cost was low on the stay so it was what we expected.

10

Laurie

7 aug. 2025

·

Stannade 5 nätter

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

The swimming pools and access to the ocean were fantastic. The quality and variety of restaurants included in the all inclusive made it an excellent experience.

8

Irene

15 mars 2025

·

Stannade 3 nätter

I like the swimming pool area but the only good restaurant is La concha .

I like the swimming pool area but the only good restaurant is La concha .

8

ROBERT

4 dec. 2024

·

Stannade 5 nätter

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

I thought the buffet was adequate but wished they had a taco/burger bar at the pool areas. The restaurants were exceptional. The employees were very kind and attentive. We will be back again.

6

Manolo Jose

20 apr. 2025

·

Stannade 9 nätter

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

For paying exclusive package not worth it. Food quality was poor like high school cafeteria. Will never do that again

6

eduardo

5 aug. 2023

·

Stannade 4 nätter

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

Hotel and staff were fairly good; the drinks were bottom shelf licor specially the tequila which is what I prefer. Beer was warm and the mixed drinks did not have much liquor. I did enjoy the food but if you want a particular drink I suggest you bring your own liquor and avoid being disappointed. Bartenders were friendly and hard at work but they can only do so much with cheap liquor.

8

Everardo

28 apr. 2025

·

Stannade 4 nätter

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

Didn’t like alcohol drinks option with the All Inclusive and food options between 11:00 and 1700 hrs

8

Calvin

30 mars 2025

·

Stannade 7 nätter

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

Included drinks and buffet were okay. Speciality restaurants were amazing Daniela went out of her way to assist as did the wait staff at El Patio.

6

Sandra Lynne

5 feb. 2023

·

Stannade 7 nätter

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

The food was awful You could not book into any a la carts as they were all booked Our room had several issues -safe wouldn’t lock -no towels we’re left one day -tv had 1 channel - no hot water for shower The money exchange was never opened but always had 2 ladies behind the counter? Their excuses were they had no money to exchange They were balancing They were not open and for us to come back in 20 minutes?

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10

ADRIANA

15 sep. 2026

·

Stannade 2 nätter

Excelente todo excepto Sin problema

Excelente todo excepto Sin problema

8

MIGUEL ANGEL

20 juli 2026

·

Stannade 3 nätter

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

La habitacion limpia, buena atención del personal, buenos los restaurantes de especialidad, solo les hace falta mejorar los espacios para personas con algún tipo de discapacidad, rampas adecuadas etc. Pero en general muy bien y agusto

10

María de Lourdes

12 juli 2026

·

Stannade 5 nätter

Solo más variedad de comida

Solo más variedad de comida

10

Marcela

6 juli 2026

·

Stannade 4 nätter

We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.

We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.

6

Gustavo

1 juli 2026

·

Stannade 3 nätter

Le falta mucha limpieza al lugar. Está bien, pero se ocupa mucha limpieza en los cuartos en las paderes y en los techos. Y en los muebles mire, te larañas pegadas en el techo.

Le falta mucha limpieza al lugar. Está bien, pero se ocupa mucha limpieza en los cuartos en las paderes y en los techos. Y en los muebles mire, te larañas pegadas en el techo.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 16:00 till 23:59

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

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Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

november 2026

sö	må	ti	on	to	fr	lö
1 $206	2 $203	3 $200	4 $200	5 $230	6	7
8 $286	9 $290	10	11 $280	12 $268	13 $249	14 $249
15 $249	16 $196	17 $200	18 $194	19 $219	20 $250	21 $250
22 $200	23 $200	24 $200	25 $200	26 $248	27	28
29 $203	30 $203

december 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort; ingen kontantbetalning.
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och rökdetektor.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.

Förhandsbokning krävs för golftider, massage och spabehandlingar. Bokningar kan göras genom att kontakta denna resort innan ankomst. Kontaktuppgifter finns på bokningsbekräftelsen.
Ingen avgift tas ut för barn som är 12 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Bil behövs inte för transport till och från detta boende.
Gratis wi-fi i allmänna utrymmen (max enheter: 4).
Gäster får tillgång till rummen med mobilnyckel.

Avgift för flygtransfer: USD 35 per person (enkel resa)
Avgift för flygplatstransport per barn: USD 35 (enkel resa), (upp till 17 år)
Parkeringsavgift: USD 5 per natt (möjlighet att köra ut och komma tillbaka)

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.