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Luna Palace

89 $

/ Nacht

Ø-Preis November

Luna Palace - Image 1

Luna Palace - Zimmer

Luna Palace - Zimmer

Luna Palace - Ausblick vom Zimmer

Luna Palace - Pool

Preise für Luna Palace

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

89 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Luna Palace ist März mit durchschnittlich 74 $ pro Nacht der günstigste Monat und Juli mit 125 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Luna Palace nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	89 $
Februar	97 $
März	74 $
April	101 $
Mai	92 $
Juni	98 $
Juli	125 $
August	125 $
September	101 $
Oktober	88 $
November	89 $
Dezember	118 $

Am teuersten: Juli (ca. 125 $)

Am günstigsten: März (ca. 74 $)

Über diese Unterkunft

Nimm dir die Zeit, um folgende Einrichtungen zu nutzen: Außenpool, Wasserrutsche und Fitnessmöglichkeiten. Dieses Hotel bietet auch kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice.

Lage

Avenida Camaron Sabalo S/N, El Encanto, Mazatlán, Bundesstaat Sinaloa, Mexiko

Inseln und Schutzgebiete im Golf von Kalifornien (0.1 Meilen)

Playa Sábalo (0.1 Meilen)

Playa Punta Camarón (1.7 Meilen)

Reserva Ecológica Islas de Mazatlán (1.8 Meilen)

Sea Shell City Museum (1.8 Meilen)

Bula (1.9 Meilen)

Zimmeroptionen

19

Junior-Suite, Kochnische, eingeschränkter Meerblick

Zimmerdetails

2 Französische Doppelbetten

oder

1 Extragroßes Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kochnische

12

Junior-Studiosuite

Zimmerdetails

1 Extragroßes Doppelbett

oder

2 Französische Doppelbetten

Für bis zu 4 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kochnische

16

Studio, Kochnische, Meerblick

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 2 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kochnische

23

Familien-Suite, 1 Schlafzimmer

Zimmerdetails

2 Französische Doppelbetten

und

2 Einzelbetten

Für bis zu 6 Personen

Balkon

Separater Essbereich

Klimaanlage

WLAN (kostenlos)

Kochnische

18

Junior Suite, Kitchenette, No View

Zimmerdetails

2 Französische Doppelbetten

oder

1 Extragroßes Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kochnische

19

Junior-Suite, Kochnische, Gartenblick

Zimmerdetails

2 Französische Doppelbetten

oder

1 Extragroßes Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kochnische

Gästebewertungen zu Luna Palace

8.2

Sehr gut

Basierend auf 826 verifizierten Bewertungen

Wer übernachtet hier?

Geschäftsreisende

3%

Paare

35%

Familien

48%

Gruppen

9%

Alleinreisende

2%

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

In Bewertungen des Luna Palace loben Gäste häufig die Lage am Strand, die geräumigen Zimmer mit Küchenzeile und Meerblick sowie das freundliche Personal. Wiederkehrende Kritikpunkte sind langsame Aufzüge, eine uneinheitliche Reinigung und gelegentlich lauwarmes Wasser oder ältere Klimaanlagen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

In Bewertungen des Luna Palace loben Gäste häufig die Lage am Strand, die geräumigen Zimmer mit Küchenzeile und Meerblick sowie das freundliche Personal. Wiederkehrende Kritikpunkte sind langsame Aufzüge, eine uneinheitliche Reinigung und gelegentlich lauwarmes Wasser oder ältere Klimaanlagen.

Gäste heben die ruhige Atmosphäre und einen nicht überfüllten Pool hervor. Das Frühstück erhält häufig Komplimente, jedoch sind die Vor-Ort-Optionen darüber hinaus begrenzt und einige Angaben zu All-Inclusive-Leistungen oder Zimmerservice führten zu Verwirrung. Insgesamt ist mit einem entspannten Strandaufenthalt mit geräumigen Zimmern und unkomplizierter Ausstattung zu rechnen.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Gäste loben durchweg den nicht überfüllten Pool und den direkten Strandzugang auf dieser kleineren Anlage. Einige bemängeln langsame Aufzüge.

Ähnliche Gästebewertungen

8

Nicholas

7. März 2024

·

Aufenthalt für 6 Nächte

Simple, clean, well kept and quiet. Lovely pool.

Simple, clean, well kept and quiet. Lovely pool.

10

Denise

14. Dez. 2023

·

Aufenthalt für 6 Nächte

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!

Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!

8

Cecilio

19. Juni 2025

·

Aufenthalt für 3 Nächte

Good food, clean facilities, easy access to the beach, great views.

Good food, clean facilities, easy access to the beach, great views.

10

Karen

12. Dez. 2024

·

Aufenthalt für 14 Nächte

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

10

Denis

28. Feb. 2025

·

Aufenthalt für 9 Nächte

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jesus Alberto

14. Juli 2023

·

Aufenthalt für 3 Nächte

Lo tardado del Elevador

Lo tardado del Elevador

8

Johan

14. Okt. 2025

·

Aufenthalt für 3 Nächte

El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.

El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.

10

Brian Claude

27. Nov. 2024

·

Aufenthalt für 14 Nächte

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

8

Melissa

10. Apr. 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

Brenda

10. Dez. 2024

·

Aufenthalt für 26 Nächte

The location is perfect, the heated pool and beach are great & all the staff are great!

The location is perfect, the heated pool and beach are great & all the staff are great!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele beschreiben Zimmer und Gemeinschaftsbereiche als sehr sauber, aber andere berichten von versäumter Reinigung sowie gelegentlichen muffigen Gerüchen oder Schmutz.

Ähnliche Gästebewertungen

4

CHISA

13. Mai 2024

·

Aufenthalt für 2 Nächte

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

10

Denis

28. Feb. 2025

·

Aufenthalt für 6 Nächte

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

8

Stephanie

12. Dez. 2022

·

Aufenthalt für 4 Nächte

I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.

I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.

8

Jorge

26. Jan. 2026

·

Aufenthalt für 3 Nächte

Habitaciones limpias, muy amplias, muy buen desayuno

Habitaciones limpias, muy amplias, muy buen desayuno

8

Cesar

30. Nov. 2023

·

Aufenthalt für 3 Nächte

The cleanliness of the common areas is excellent 👌

The cleanliness of the common areas is excellent 👌

10

Denis

28. Feb. 2025

·

Aufenthalt für 9 Nächte

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jacqueline

15. Dez. 2023

·

Aufenthalt für 2 Nächte

En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel

En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel

2

Francisco

13. Aug. 2023

·

Aufenthalt für 2 Nächte

Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!

Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!

2

Sebgamer

18. Juni 2024

·

Aufenthalt für 3 Nächte

Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.

Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.

10

amanda

14. Okt. 2025

·

Aufenthalt für eine Nacht

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Geräumige Suiten mit Küchenzeile und Meerblick sind ein Highlight. Einige erwähnen lauwarmes Wasser, ältere oder laute Klimaanlagen, gelegentlichen Straßenlärm oder Lärm am frühen Morgen sowie eine geringe Ausstattung der Küche.

Ähnliche Gästebewertungen

10

DEBRA JOANNE LESLIE

24. Feb. 2025

·

Aufenthalt für 7 Nächte

I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.

I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.

4

CHISA

13. Mai 2024

·

Aufenthalt für 2 Nächte

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

海のすぐ横でロケーションは最高だった。部屋の掃除はあまり綺麗ではなかった。朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。

10

Oscar

8. Aug. 2024

·

Aufenthalt für 3 Nächte

Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones

Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones

8

Antonio

20. Feb. 2023

·

Aufenthalt für 14 Nächte

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

10

Melissa

13. Dez. 2024

·

Aufenthalt für 14 Nächte

We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!

We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!

8

Kelly

21. Dez. 2024

·

Aufenthalt für 11 Nächte

We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.

We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.

10

Nancy R

19. Nov. 2025

·

Aufenthalt für eine Nacht

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

8

Melissa

10. Apr. 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

Irene

1. Jan. 2025

·

Aufenthalt für 4 Nächte

Great view to the beach.

Great view to the beach.

10

Simona

17. Feb. 2025

·

Aufenthalt für 8 Nächte

We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.

We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Service

Das Personal wird durchweg als freundlich und hilfsbereit beschrieben. Einige berichten jedoch von einem uneinheitlichen Service an der Rezeption oder am Pool, langsamen Reaktionszeiten, strengen Sicherheits- oder Armbandregeln sowie Wartezeiten beim Check-in.

Ähnliche Gästebewertungen

10

Noemi

25. Sept. 2023

·

Aufenthalt für 2 Nächte

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.

Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.

6

Steph

2. Jan. 2025

·

Aufenthalt für 7 Nächte

A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.

A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.

2

María Herlinda

17. Aug. 2024

·

Aufenthalt für eine Nacht

Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia

Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia

10

Nancy R

19. Nov. 2025

·

Aufenthalt für eine Nacht

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!

8

Ale

22. Sept. 2025

·

Aufenthalt für 6 Nächte

La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.

La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.

10

César

10. Feb. 2026

·

Aufenthalt für 2 Nächte

Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.

Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.

10

Angela

19. Juni 2025

·

Aufenthalt für 5 Nächte

The place is amazing. The staff super welcoming and friendly

The place is amazing. The staff super welcoming and friendly

8

MARTI

24. Feb. 2025

·

Aufenthalt für 7 Nächte

We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.

We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.

10

HECTOR MANUEL

18. Sept. 2023

·

Aufenthalt für 2 Nächte

Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.

Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.

10

Joshua

6. Apr. 2025

·

Aufenthalt für 7 Nächte

Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️

Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Lage

Strandlage und gute Erreichbarkeit vieler Restaurants, mit einfachem Zugang zur Goldenen Zone; die Aussicht ist ein deutlicher Pluspunkt. Einige bemängeln gelegentlich Straßenlärm.

Ähnliche Gästebewertungen

8

Roderick

26. Apr. 2023

·

Aufenthalt für 7 Nächte

We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.

We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.

8

Antonio

20. Feb. 2023

·

Aufenthalt für 14 Nächte

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.

8

Cecilio

19. Juni 2025

·

Aufenthalt für 3 Nächte

Good food, clean facilities, easy access to the beach, great views.

Good food, clean facilities, easy access to the beach, great views.

10

Karen

12. Dez. 2024

·

Aufenthalt für 14 Nächte

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.

10

Terezija

14. Nov. 2023

·

Aufenthalt für eine Nacht

Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.

Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.

10

Denis

28. Feb. 2025

·

Aufenthalt für 9 Nächte

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!

10

Jean-Paul

10. Feb. 2023

·

Aufenthalt für 21 Nächte

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.

Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.

10

Brian Claude

27. Nov. 2024

·

Aufenthalt für 14 Nächte

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.

10

Irene

1. Jan. 2025

·

Aufenthalt für 4 Nächte

Great view to the beach.

Great view to the beach.

10

amanda

14. Okt. 2025

·

Aufenthalt für eine Nacht

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück, insbesondere das Buffet, erhält häufig Lob. Abgesehen vom Frühstück sind die Vor-Ort-Optionen begrenzt, das Abendessen erfolgt möglicherweise in Partnerhotels, Zimmerservice ist für einige nicht wie angegeben verfügbar, und es gibt Berichte über schlechtes Essen oder Verwirrung bezüglich All-Inclusive-Leistungen.

Ähnliche Gästebewertungen

10

Denis

28. Feb. 2025

·

Aufenthalt für 6 Nächte

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.

8

Jorge

26. Jan. 2026

·

Aufenthalt für 3 Nächte

Habitaciones limpias, muy amplias, muy buen desayuno

Habitaciones limpias, muy amplias, muy buen desayuno

10

Joshua A

10. Juli 2023

·

Aufenthalt für 6 Nächte

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.

On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.

8

Timothy David

20. Feb. 2025

·

Aufenthalt für 6 Nächte

We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.

We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.

10

Juan Antonio

3. Mai 2025

·

Aufenthalt für 3 Nächte

Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.

Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.

10

martha

3. Nov. 2025

·

Aufenthalt für 2 Nächte

El servicio.. limpieza de la habitacion y la comida del buffet

El servicio.. limpieza de la habitacion y la comida del buffet

2

Luis

20. Nov. 2023

·

Aufenthalt für 6 Nächte

advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service

advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service

8

Melissa

10. Apr. 2025

·

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.

10

David

22. Nov. 2025

·

Aufenthalt für eine Nacht

Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks

Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks

2

timothy

22. Juni 2024

·

Aufenthalt für 3 Nächte

Food was terrible. Service was bad. Not friendly at all.

Food was terrible. Service was bad. Not friendly at all.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

10

Maria Lidia

13. Juli 2026

·

Aufenthalt für 2 Nächte

Excelente ubicación, calidad y servicio

Excelente ubicación, calidad y servicio

10

fatima yamilett

4. Juli 2026

·

Aufenthalt für 3 Nächte

Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente

Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente

8

CRISTINA

2. Juli 2026

·

Aufenthalt für 4 Nächte

El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía

El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía

10

AnaPau

27. Juni 2026

·

Aufenthalt für 2 Nächte

Me encantó el hotel, es la 1ra vez que fuimos y la pasamos increíble, desde la habitación hasta la comida y servicio. Muy padre las actividades que organiza el staff, comida rica y personal atento y amable.

Me encantó el hotel, es la 1ra vez que fuimos y la pasamos increíble, desde la habitación hasta la comida y servicio. Muy padre las actividades que organiza el staff, comida rica y personal atento y amable.

10

Lucia

23. Juni 2026

·

Aufenthalt für 3 Nächte

We got to the hotel and we tried to do an early check in and the room was not available. They said no problem, we process everything and we were told that we can use all the hotel amenities. We were told come back and your room will be ready, I mentioned the Gold Status in Expedia and was given with a great welcome! An upgrade to Ocean View, Wine with glasses, music in the room (from the TV, and for me it was an excellent touch) late check and none whatsoever pressure to buy any timeshare! The hotel sits in front of the beach, alongside with being able to go from resort to resort, there are many establishments near by that we took advantage. The buffet was good. We went to the pool on Saturday and were greeted by Blanquita! Awesome energy as we did water aerobics! Jose Raul from the buffet place was very attentive all our stay. Of course we were told that if we needed anything to let them know and was given the list of events and the specialty restaurants. It was a great place in which we certainly will come back again! This was our second time staying here. Oh, got the all inclusive and comes with room service, which we did not take advantage as we had activities planned with another group in another place that they were staying.

We got to the hotel and we tried to do an early check in and the room was not available. They said no problem, we process everything and we were told that we can use all the hotel amenities. We were told come back and your room will be ready, I mentioned the Gold Status in Expedia and was given with a great welcome! An upgrade to Ocean View, Wine with glasses, music in the room (from the TV, and for me it was an excellent touch) late check and none whatsoever pressure to buy any timeshare! The hotel sits in front of the beach, alongside with being able to go from resort to resort, there are many establishments near by that we took advantage. The buffet was good. We went to the pool on Saturday and were greeted by Blanquita! Awesome energy as we did water aerobics! Jose Raul from the buffet place was very attentive all our stay. Of course we were told that if we needed anything to let them know and was given the list of events and the specialty restaurants. It was a great place in which we certainly will come back again! This was our second time staying here. Oh, got the all inclusive and comes with room service, which we did not take advantage as we had activities planned with another group in another place that they were staying.

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 23:00

Bis 11:30

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2 $106	3 $97	4	5 $174	6 $183	7 $185
8 $90	9 $86	10 $100	11 $111	12	13 $111	14
15	16	17 $105	18 $105	19 $106	20 $146	21 $146
22 $156	23 $177	24 $153	25 $96	26 $159	27 $153	28 $154
29 $91	30 $94

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte oder eine Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Diese Unterkunft behält sich das Recht vor, für die Kreditkarte des Gastes vor der Anreise eine Vorab-Autorisierung durchzuführen.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Kohlenmonoxidmelder, einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem und einem Erste-Hilfe-Kasten ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Kinder bis zu 4 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Kontaktloser Check-out ist verfügbar.

Aufpreis für das Frühstücksbuffet: ca. 350 MXN für Erwachsene und ca. 170 MXN für Kinder
Nutzungsgebühr für das Zusatzbett: 300.0 MXN pro Nacht

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.