Luna Palace
89 US$
/natt
Snitt för november
Priser för Luna Palace
Välj datum för att se priser och tillgänglighet.
89 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Luna Palace är priset per natt i genomsnitt 74 US$ under den billigaste månaden (mars) och 125 US$ under den dyraste månaden (juli), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 89 US$ |
| februari | 97 US$ |
| mars | 74 US$ |
| april | 101 US$ |
| maj | 92 US$ |
| juni | 98 US$ |
| juli | 125 US$ |
| augusti | 125 US$ |
| september | 101 US$ |
| oktober | 88 US$ |
| november | 89 US$ |
| december | 118 US$ |
J
F
M
A
M
J
J
A
S
O
nov. · 89 US$
N
D
Dyrast: juli (ca 125 US$)
Billigast: mars (ca 74 US$)
Om detta boende
Du får tillgång till utomhuspool, vattenrutschkana och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Bekvämligheter
Du får tillgång till utomhuspool, vattenrutschkana och fitnesscenter. Detta hotell har även gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat expressincheckning, expressutcheckning och reception (öppen dygnet runt). Avgiftsfri parkering erbjuds på plats.
Måltider
Du kan äta gott på hotellets restaurang och kafé. Här har du även tillgång till rumsservice (under begränsade tider). Koppla av med din favoritdrink i deras bar eller bar vid poolen. Frukostbuffé serveras dagligen mot en avgift från 07.00 till 11.30.
Rum
Känn dig som hemma i ett av de 71 luftkonditionerade rummen som har pentry med kylskåp och mikrovågsugn. Rummen har privata balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. På rummet finns värdeförvaringsskåp och kaffe- och tebryggare. Städning erbjuds dagligen.
Läge
Luna Palace Hotel and Suites ligger i Mazatlán (i området Zona Dorada), en kvarts bilfärd från både Mazatlán Malecón och Plaza Machado. Detta hotell vid stranden ligger 9,8 km från Playa Olas Altas och 0,2 km från Öar och skyddade områden i Californiaviken.
Vad finns i närheten
Öar och skyddade områden i Californiaviken(0.1 miles)
Sábalo stranden(0.1 miles)
Punta Camaron-stranden(1.7 miles)
Islas de Mazatlán-reservatet(1.8 miles)
Sea Shell City-museet(1.8 miles)
Bula(1.9 miles)
El Cid (golfklubb) (golfbana)(2 miles)
MonteCarlo Casino(2.2 miles)
Casino del Rey(2.2 miles)
Galerías Mazatlán(2.3 miles)
Familjemonumentet(2.4 miles)
Djävulsgrottan(2.4 miles)
Mazatlán Malecón(2.5 miles)
Mazatlánbokstäverna(2.5 miles)
Playa Brujas(2.7 miles)
Den största flygplatsen i närheten är Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)(16.4 miles)
Parkering
Restaurang
Pool
Rökfria rum
Rumservice
Städning
Läge
Avenida Camaron Sabalo S/N, El Encanto, Mazatlán, Sinaloa, Mexiko
Öar och skyddade områden i Californiaviken (0.1 miles)
Sábalo stranden (0.1 miles)
Punta Camaron-stranden (1.7 miles)
Islas de Mazatlán-reservatet (1.8 miles)
Sea Shell City-museet (1.8 miles)
Bula (1.9 miles)
Rumsalternativ
19
Juniorsvit - pentry - viss havsutsikt
Information om rummet
2 Dubbelsängar
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
12
Studiosvit Junior
Information om rummet
1 Extra Stor Dubbelsäng
2 Dubbelsängar
Sovplats 4
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
16
Studio - pentry - havsutsikt
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
23
Familjesvit - 1 sovrum
Information om rummet
2 Dubbelsängar
och 2 Enkelsängar
Sovplats 6
BalkongSeparat matplatsLuftkonditioneringWi-Fi (gratis)Pentry
18
Junior Suite, Kitchenette, No view
Information om rummet
2 Dubbelsängar
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
19
Juniorsvit - pentry - utsikt mot trädgården
Information om rummet
2 Dubbelsängar
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 4
BalkongLuftkonditioneringWi-Fi (gratis)Pentry
Gästrecensioner för Luna Palace
8.2
Mycket bra
Baserat på 826 verifierade recensioner
Vem bor här?
Företag
3%
Par
35%
Familj
48%
Grupper
9%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
I recensioner av Luna Palace berömmer gäster ofta det strandnära läget, rymliga rum med pentry och havsutsikt, samt den vänliga personalen. Återkommande nackdelar inkluderar långsamma hissar, varierande städning och ibland ljumma duschar eller äldre luftkonditionering.
Läs merVar detta till hjälp?
Vad gäster tycker
I recensioner av Luna Palace berömmer gäster ofta det strandnära läget, rymliga rum med pentry och havsutsikt, samt den vänliga personalen. Återkommande nackdelar inkluderar långsamma hissar, varierande städning och ibland ljumma duschar eller äldre luftkonditionering.
Gäster lyfter fram den lugna atmosfären och en opassad pool. Frukosten får frekventa komplimanger, men utbudet bortom det är begränsat och vissa annonser gällande all-inclusive eller rumsservice har orsakat förvirring. Sammantaget kan du förvänta dig en avslappnad strandvistelse med rymliga rum och okomplicerade bekvämligheter.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Gäster berömmer konsekvent den opassade poolen och direkta tillgången till stranden på denna mindre fastighet. Flera noterar långsamma hissar.
Relaterade gästrecensioner
8
Nicholas
7 mars 2024
·
Stannade 6 nätter
Simple, clean, well kept and quiet. Lovely pool.
Simple, clean, well kept and quiet. Lovely pool.
10
Denise
14 dec. 2023
·
Stannade 6 nätter
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
8
Cecilio
19 juni 2025
·
Stannade 3 nätter
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 dec. 2024
·
Stannade 14 nätter
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Denis
28 feb. 2025
·
Stannade 9 nätter
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jesus Alberto
14 juli 2023
·
Stannade 3 nätter
Lo tardado del Elevador
Lo tardado del Elevador
8
Johan
14 okt. 2025
·
Stannade 3 nätter
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
El desayuno tenía buen sabor en gral, y puedes desayunar en cualquiera de sus otras sucursales. La unica falla en sus instalaciones era el elevador que tarda bastante en llegar. El hotel es pequeño y familiar, ideal si quieres tranquilidad.
10
Brian Claude
27 nov. 2024
·
Stannade 14 nätter
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
8
Melissa
10 apr. 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Brenda
10 dec. 2024
·
Stannade 26 nätter
The location is perfect, the heated pool and beach are great & all the staff are great!
The location is perfect, the heated pool and beach are great & all the staff are great!
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många beskriver rummen och gemensamma utrymmen som mycket rena, men andra rapporterar missad städning och ibland mögeldoft eller smuts.
Relaterade gästrecensioner
4
CHISA
13 maj 2024
·
Stannade 2 nätter
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Denis
28 feb. 2025
·
Stannade 6 nätter
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Stephanie
12 dec. 2022
·
Stannade 4 nätter
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
I love the pool, access to the beach and overall location. The hotel room should have been cleaner. The dished were dirty, the shower had mold, the paint and walls looked messy. Overall, management needs to invest in deep cleaning restoring paint. The bed sheets were clean and hotel service was kind and made everything tidy.
8
Jorge
26 jan. 2026
·
Stannade 3 nätter
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
8
Cesar
30 nov. 2023
·
Stannade 3 nätter
The cleanliness of the common areas is excellent 👌
The cleanliness of the common areas is excellent 👌
10
Denis
28 feb. 2025
·
Stannade 9 nätter
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jacqueline
15 dec. 2023
·
Stannade 2 nätter
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
En lo general muy bien solo que nunca nos recogieron la habitacion en los 3 dias que estuvimos en el hotel
2
Francisco
13 aug. 2023
·
Stannade 2 nätter
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
2
Sebgamer
18 juni 2024
·
Stannade 3 nätter
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
Servicio en general muy muy malo. El personal nada amable Durante mi estancia ningún día se hizo aseo en la habitacion.
10
amanda
14 okt. 2025
·
Stannade 1 natt
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rymliga sviter med pentry och havsutsikt är en höjdpunkt. Vissa nämner ljumma duschar, äldre eller bullrande A/C, enstaka gatubuller eller tidigt morgonbuller, och sparsamt köksutrustning.
Relaterade gästrecensioner
10
DEBRA JOANNE LESLIE
24 feb. 2025
·
Stannade 7 nätter
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
I have stayed at The Luna Palace the last 3 times I have gone to Mazatlan and love this hotel. The staff are all so friendly and welcoming. Every room has a fully equipped kitchen.
4
CHISA
13 maj 2024
·
Stannade 2 nätter
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
海のすぐ横でロケーションは最高だった。 部屋の掃除はあまり綺麗ではなかった。 朝6:00過ぎから、部屋の真横の木を切っていたため、チェーンソウの騒音で目が覚めて最悪の目覚め。
10
Oscar
8 aug. 2024
·
Stannade 3 nätter
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
Todo muy bien pero en la habitación los aires acondicionados son ruidosos y viejos y les falta cuidar a las personas que ingresan con comidas en la alberca fuimos a star palace y es un total desorden las personas adentro de la alberca comiendo ostiones
8
Antonio
20 feb. 2023
·
Stannade 14 nätter
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
10
Melissa
13 dec. 2024
·
Stannade 14 nätter
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
We stay here every year - great place, a few small details would make this place outstanding. For example dish cloths and soap to do your dishes. Salt and pepper. Coffee filter. The people are great and the location is quiet!
8
Kelly
21 dec. 2024
·
Stannade 11 nätter
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
We have stayed at the Luna Palace numerous times the past years on an annual family vacation. This year, we definitely seen improvement with happier staff and an amazing breakfast on site included in our daily rate. Our view was incredible as per usual. Only major hiccup, is our room had mild luke warm water only the entire stay. When bringing to their attention, as Gold Members, they offered a couple other rooms to try: the water temperature was no improvement when testing. It would be a positive direction for Luna to look into improving to a “On Demand “ or new hot water system in the facility. Another strange policy we have found is the Luna charges 60 pesos when leaving if you don’t do the dishes. Yet, we leave a daily Tip for the maids, could this not be part of the task routine? Interesting there is no dish soap, dish towel to wash dishes so wonder how the cleanliness of the complete kitchen supplies are…. Is everyone just washing with cold water? This is what we had to do. If this policy could be revisited that would be a stronger push for guests to stay at the facility ….. after all, the rates have exceeded the last years staying at this location.
10
Nancy R
19 nov. 2025
·
Stannade 1 natt
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Melissa
10 apr. 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
Irene
1 jan. 2025
·
Stannade 4 nätter
Great view to the beach.
Great view to the beach.
10
Simona
17 feb. 2025
·
Stannade 8 nätter
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
We loved how big our room was and it facing the ocean. The staff were all very friendly and we definitely would stay here again.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personal beskrivs av många som välkomnande och hjälpsam. Vissa rapporterar dock varierande service i receptionen eller vid poolen, långsam respons, strikt säkerhet eller regler för armband, och förseningar vid incheckningen.
Relaterade gästrecensioner
10
Noemi
25 sep. 2023
·
Stannade 2 nätter
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
6
Steph
2 jan. 2025
·
Stannade 7 nätter
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
A lot of the stay was good. Front desk staff was amazing, the entertainment guy was amazing and the bartending staff was amazing. The issue with this resort was the security staff, particularly the heavy set security guard with the penguin walk. The entire time he was on his shifts, he would hover around our extended family (3 families) and watch everything like a hawk. If my wife's parents who live in Maz came to visit, he would be there in an instant to escort them off the premises even though they weren't using the facilities. They would be coming to link up with their 3 daughters families to go out and experience Maz. He also watched our shuttle leave on the last day and then as soon as it left made sure to escort them off the property. He also got very upset and my niece who accidentally took her wrist band off because she is a child. He had to escort her to the front counter at an instant making her feel uncomfortable. I will be returning to Maz to visit my family but will not be staying at the Luna Palace or any Palace hotels because of this. What should have been a relaxing week was hampered by the security guard who wouldnt leave our family to enjoy the hotel pool.
2
María Herlinda
17 aug. 2024
·
Stannade 1 natt
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
Pesima atencion al cliente, muy mal trato, tanto en recepción como en el area de restaurante y bebidas, muy mala experiencia
10
Nancy R
19 nov. 2025
·
Stannade 1 natt
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
Great staff (Elizabeth checked us in) and lovely updated room with a spectacular view and a well appointed kitchen! Would definitely stay here again!
8
Ale
22 sep. 2025
·
Stannade 6 nätter
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
La vista súper bonita tanto de el hotel como de la playa me gustó mucho k el hotel está a pie de playa muy bien cuidado todo, el personal de el restaurante y del bar super atentos y amables en la recepción nunca me contestaron ni me solucionaron lo que necesitaba, el internet agarraba cuando quería en el baño no había agua caliente y las camaristas no nos ponían botellitas de agua aunque se las pidieramos y se supone que con mi paquete me daban una botella de vino que nunca la resolví.
10
César
10 feb. 2026
·
Stannade 2 nätter
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
Excelente atención y actitud de todo el Personal del hotel. Definitivamente, volveré a hospedarme aquí.
10
Angela
19 juni 2025
·
Stannade 5 nätter
The place is amazing. The staff super welcoming and friendly
The place is amazing. The staff super welcoming and friendly
8
MARTI
24 feb. 2025
·
Stannade 7 nätter
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
We wer very happy with the condition of the resort. our room was very clean and modern. The service around the pool however was poor. The server walked right by us and would ask couples by us if they wanted anything. The pool bar tender didn't know how to make many drinks.
10
HECTOR MANUEL
18 sep. 2023
·
Stannade 2 nätter
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
Todo excelente, sólo en el Check in nos tardaron aprox. una hora para poder registrarnos. Lo demás está Excelente. Gracias.
10
Joshua
6 apr. 2025
·
Stannade 7 nätter
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
Stuff was really nice, Paul and Adolpho. The stuff in lobby really helpfull and nice. Rooms were clean and really nice. Angelica the concierge from all the palace hotels was really awesome and helpfull. All dinner reservation went really smooth . We had a birthday in our family trip and she helped us with informations where we can get cake and decorate the room . I would go there again . Loved the place ❤️
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Läge
Strandnära och promenadavstånd till många restauranger, med enkel tillgång till Golden Zone. Utsikten är ett stort plus. Ett fåtal noterar gatubuller ibland.
Relaterade gästrecensioner
8
Roderick
26 apr. 2023
·
Stannade 7 nätter
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
We were facing the pool and beach and it was nice and quiet. It's a good part of the beach and not particularly noisy. Very walkable and lots of good restaurants withing walking distance.
8
Antonio
20 feb. 2023
·
Stannade 14 nätter
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
Beach accessible, swimming pool, friendly staff, security. On the down side, a lot of street noise.
8
Cecilio
19 juni 2025
·
Stannade 3 nätter
Good food, clean facilities, easy access to the beach, great views.
Good food, clean facilities, easy access to the beach, great views.
10
Karen
12 dec. 2024
·
Stannade 14 nätter
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
We come to Mazatlan every year with a group of friends. There is a choice of three different rooms, we book the one bedroom suite. They all have a good size fridge, microwave and two burner stove if you want to cook some meals. Staff are friendly and the front desk team speaks good English. Nice pool and beach. Great access to the rest of Mazatlan by pulmoñia or bus.
10
Terezija
14 nov. 2023
·
Stannade 1 natt
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
10
Denis
28 feb. 2025
·
Stannade 9 nätter
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
Enjoyed the clean room with beautiful view. The staff were friendly. The pool area was very nice and the easy access to beach was great!
10
Jean-Paul
10 feb. 2023
·
Stannade 21 nätter
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
Beautiful place and surroundings, friendly staff, nearby affordable restaurants with good food,easy access to a section of the beach not as crowded as other locations nearby.
10
Brian Claude
27 nov. 2024
·
Stannade 14 nätter
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
My wife and I stayed at Luna Palace for two weeks and really enjoyed our stay. The rooms are very nice, quiet, the staff is friendly and helpful and they work tirelessly to keep the property spotless. The kitchen in our suite was functional but a bit light on utensils/specialty items (a minor quibble) so bear that in mind if you have specific culinary items you depend on. We liked the property location which was close to many shopping and dining options, and close enough to make the Golden Zone accessible without being 'in the thick of it.' The pool area was very nice and they had daily music and activities that made relaxing by the pool fun and entertaining. The staff were all great and a special Thank You to Nelly at the front desk who went out of her way to assist us and was very helpful. This was our fifth trip to Mazatlan but first near the Golden Zone (previously stayed in the Marina Area) and we really liked the more central location, walkability and overall 'vibe' of this property. You really felt like you were in a little hidden tropical paradise, and we will definitely be returning to this property. Highly recommended and a big Thank You again to all the great Luna Palace staff.
10
Irene
1 jan. 2025
·
Stannade 4 nätter
Great view to the beach.
Great view to the beach.
10
amanda
14 okt. 2025
·
Stannade 1 natt
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
Very clean, great location, staff was very helpful. View was beautiful. Everything you need in walking distance.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Frukosten, särskilt buffén, får frekventa lovord. Utöver frukosten är utbudet på plats begränsat, middag kan vara på systerhotell, rumsservice är inte tillgänglig som utlovat för vissa, och några rapporterar dålig mat eller förvirring kring all-inclusive.
Relaterade gästrecensioner
10
Denis
28 feb. 2025
·
Stannade 6 nätter
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
Liked the location, cleanliness and awesome ocean and pool view. Every staff member did their best to accommodate. The morning breakfast was delicious. Would highly recommend.
8
Jorge
26 jan. 2026
·
Stannade 3 nätter
Habitaciones limpias, muy amplias, muy buen desayuno
Habitaciones limpias, muy amplias, muy buen desayuno
10
Joshua A
10 juli 2023
·
Stannade 6 nätter
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
8
Timothy David
20 feb. 2025
·
Stannade 6 nätter
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
We really did enjoy the property and the staff were all awesome. The beach is perfect with soft sand and miles of walking to the south. Breakfast and lunch was good but limited with the options. We felt, and we often travel to Puerto Vallarta, that the safety of the city, not the property, was a little iffy. Federally police frequently patrolled the area. One late night during our stay I heard 2 gun shots followed by numerous police racing down the street in the direction of the sounds. We really did like our stay but I don’t know if we will return until we hear better reports about the safety of Mazatlán.
10
Juan Antonio
3 maj 2025
·
Stannade 3 nätter
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
Muy bonita estancia en este hotel, las habitaciones son bastante agradables e incluso tienen servicio de tiempo compartido el cual no tome porque no viajo seguido hacia este destino, pero bastante conveniente para quien vive cerca. El buffet esta con todo!! Y la alberca es algo genial para adultos y biños.Recomendado 100%.
10
martha
3 nov. 2025
·
Stannade 2 nätter
El servicio.. limpieza de la habitacion y la comida del buffet
El servicio.. limpieza de la habitacion y la comida del buffet
2
Luis
20 nov. 2023
·
Stannade 6 nätter
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
8
Melissa
10 apr. 2025
·
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
Overall, this was a great resort to stay at, but there were some things that weren't great too. It was small, which I liked, with 80 rooms total, 10 on each floor. I asked to be close to the pool because I just got out of hospital and was basically on bedrest, and the hotel accomodated me. The pool is gorgeous, and was never busy, the area around the pool and on the beach was the same - there were always tons of loungers free. However, Expedia said there was room service, and there was not. I believe the posting also said there was a coffee shop or more places to eat. There is only one restaurant and one pool bar. I had a kitchenette, and there were pots and a pan, but no utensils for them. Only forks, knifes, and spoons. There were dishes as well, but no dish soap or cloths, so I had to order those with an Uber Eats grocery order. That was really annoying. There were no free water bottles, other than the two in the room. And the shower was always cold. But the room was mostly clean, a few food smears on cupboards in the kitchen and other places it wasn't cleaned super well. The restaurant was only open for breakfast and lunch - you had to walk over to their sister hotel for dinner, and I couldn't walk that far. Also, the lunch menu was very limited and not super healthy. There were hamburgers, hot dogs, nachos, chicken fingers, and I think steamed salmon. So I ordered from Uber Eats a lot. Overall, I enjoyed it, but would try somewhere else next time.
10
David
22 nov. 2025
·
Stannade 1 natt
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
Room was nice. We had a welcome banner on our door. AWESOME breakfast buffet! Thanks
2
timothy
22 juni 2024
·
Stannade 3 nätter
Food was terrible. Service was bad. Not friendly at all.
Food was terrible. Service was bad. Not friendly at all.
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10
Maria Lidia
13 juli 2026
·
Stannade 2 nätter
Excelente ubicación, calidad y servicio
Excelente ubicación, calidad y servicio
10
fatima yamilett
4 juli 2026
·
Stannade 3 nätter
Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente
Excelente atenciones limpieza y riquísimo el bufet Recomendada ampliamente
8
CRISTINA
2 juli 2026
·
Stannade 4 nätter
El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía
El hotel está muy cómodo, su área de playa es preciosa y muy limpia. Alberca super limpia. El servicio en general es lento, pero fuera de eso se disfrutó la estadía
10
AnaPau
27 juni 2026
·
Stannade 2 nätter
Me encantó el hotel, es la 1ra vez que fuimos y la pasamos increíble, desde la habitación hasta la comida y servicio. Muy padre las actividades que organiza el staff, comida rica y personal atento y amable.
Me encantó el hotel, es la 1ra vez que fuimos y la pasamos increíble, desde la habitación hasta la comida y servicio. Muy padre las actividades que organiza el staff, comida rica y personal atento y amable.
10
Lucia
23 juni 2026
·
Stannade 3 nätter
We got to the hotel and we tried to do an early check in and the room was not available. They said no problem, we process everything and we were told that we can use all the hotel amenities. We were told come back and your room will be ready, I mentioned the Gold Status in Expedia and was given with a great welcome! An upgrade to Ocean View, Wine with glasses, music in the room (from the TV, and for me it was an excellent touch) late check and none whatsoever pressure to buy any timeshare! The hotel sits in front of the beach, alongside with being able to go from resort to resort, there are many establishments near by that we took advantage. The buffet was good. We went to the pool on Saturday and were greeted by Blanquita! Awesome energy as we did water aerobics! Jose Raul from the buffet place was very attentive all our stay. Of course we were told that if we needed anything to let them know and was given the list of events and the specialty restaurants. It was a great place in which we certainly will come back again! This was our second time staying here. Oh, got the all inclusive and comes with room service, which we did not take advantage as we had activities planned with another group in another place that they were staying.
We got to the hotel and we tried to do an early check in and the room was not available. They said no problem, we process everything and we were told that we can use all the hotel amenities. We were told come back and your room will be ready, I mentioned the Gold Status in Expedia and was given with a great welcome! An upgrade to Ocean View, Wine with glasses, music in the room (from the TV, and for me it was an excellent touch) late check and none whatsoever pressure to buy any timeshare! The hotel sits in front of the beach, alongside with being able to go from resort to resort, there are many establishments near by that we took advantage. The buffet was good. We went to the pool on Saturday and were greeted by Blanquita! Awesome energy as we did water aerobics! Jose Raul from the buffet place was very attentive all our stay. Of course we were told that if we needed anything to let them know and was given the list of events and the specialty restaurants. It was a great place in which we certainly will come back again! This was our second time staying here. Oh, got the all inclusive and comes with room service, which we did not take advantage as we had activities planned with another group in another place that they were staying.
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Priser för kommande datum
november 2026
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december 2026
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Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort, bankkort och kontanter.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem och förbandslåda.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Ingen avgift tas ut för barn som är 4 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
- Djur och assistanshundar är ej tillåtna.
- Kontaktfri utcheckning är tillgänglig.
- Avgift för frukostbuffé: MXN 350 för vuxna och MXN 170 för barn
- Avgift för extrasäng: MXN 300.0 per natt
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
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Pool
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Express in- och utcheckning
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24-Hour Front Desk
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Parkering
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Parking Onsite
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