Name: Best Western Glengarry
Address: 150 Willow Street, Truro, Canada, Truro, Nova Scotia, CA
Price range: US$116–US$180 per night
Rating: 8.23

What guests think

Across recent reviews for Best Western Glengarry, travelers consistently praise friendly, helpful staff, a standout complimentary breakfast with made-to-order omelets, and generally clean, comfortable rooms, while also noting dated areas, noisy HVAC, and occasional maintenance or cleanliness lapses.

The indoor pool and hot tub are popular, though guests report occasional closures and a dated feel. On-site dining is convenient and breakfast strong, but dinner and bar experiences vary, with some slow service, limited options, or early closing. Location is convenient for highways and local attractions, yet road noise, strained parking during events, and less walkable surroundings come up. Expect a friendly, value-minded stay with standout breakfast and variable room and facility quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a highlight, though guests note occasional closures and a dated feel. The on-site restaurant/bar is convenient but can close early; parking strains during events, and several mention no fitness center and a very small elevator.

Related guest reviews

4

kaija

6 Dec 2023

·

Stayed 1 night

We came for the pool and hot tub and they were not open. Very disappointing.

10

Julia

1 Sept 2025

·

Stayed 1 night

Always stay at this hotel the pool is heated and the kids love it. The hot tub is a great way to relax the roof is spray foamed to its not a noisy pool area which we also like. Rooms are comfortable and quite. Always pick this hotel when we stay in truro. The breakfast has an omelet bar which is great too.

8

Anton

5 Apr 2025

·

Stayed 2 nights

Ruby at the Front Desk was exceptionally welcoming and helpful. She offered up some great recommendations for dining in the area that resulted in some great dinner experiences that really helped to take the edge off a difficult trip. So hospitality was excellent. The property was a little bit worn but was clean and functional. The bar/restaurant was disappointing as it closed far too early. Getting back at 8pm , sitting down for a night cap and being told they were closed wasn’t the best way to end a day. Apart from that I would recommend.

8

Jonathan

22 Aug 2023

·

Stayed 1 night

The website says there is a fitness room but there isn’t!

8

Karen-Ruth

28 May 2024

·

Stayed 3 nights

The staff were very nice. The breakfast was very good. The rooms could use a refresh. They were very clean and tidy but need a new carpet . They were redoing the pool while I was there my room was overlooking the pool. It was very noisy because they did the work at night. The pressure washers were very loud. I had no view from the windows. It was the wall of the pool. I have stayed at this hotel many times in the past. I will stay again. The hotel needs an update .

10

Amanda

23 Nov 2025

·

Stayed 1 night

Great breakfast options with omelette station. Pool was warm and inviting though the pool towels were a pretty small. Overall condition of the property was great. With only minor things like the very small elevator betraying its age. Would return.

2

Hailey

3 Mar 2024

·

Stayed 1 night

Hotel was overpriced due to a cheer competition held nearby. 286 dollars for one night stay. Was charged $25 dollar “early check in fee” 2 hours prior despite the room being well ready in advance. I spoke with another guest staying at same hotel who informed me they did not get charged this additional fee though they checked in at pm as well. I had two children with me so they were looking forward to swimming but found out the pool and hot tub were not running and wasn’t unable to use these facilities during our stay. Not to mention there was no parking available on the lot. We had to drive around for 15-20 minutes and wait until someone left the hotel to get a parking spot. It was absolutely atrocious for the price we paid! Disappointing isn’t even the word to describe it. We have stayed in much nicer hotels with pool and slides for a fraction of the price.

6

Donna

1 Sept 2025

·

Stayed 1 night

The staff are friendly. The amenities like the pool and hot tub were small and old. The room had no coffee maker and the complementary tea and coffee was cold.

8

Jennifer

22 Jan 2024

·

Stayed 2 nights

Very comfortable beds, good breakfast buffet. Smallest elevator I’ve ever seen for a hotel and I wish they had a gym.

8

David

16 Sept 2024

·

Stayed 1 night

Unfortunately our car was broken into overnight in your parking lot. Upgrades to your exterior lighting and motion sensors would greatly assist. Refurbished room was great.

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AI-generated summary based on recent guest reviews

Cleanliness

Many report very clean rooms and public areas, but recurring issues include bathroom mold or drainage, missed housekeeping, pests, and lingering odors or humidity.

Related guest reviews

2

Hailey

30 Nov 2025

·

Stayed 1 night

When entering the room there was absolutely no heat , the heat and a/c was broken in the room. In the closet they have a master craft heater to use that cuts in and out. The room was extremely dirty , there was hair on the toilet paper when we first got in , stains all on the walls and the ceiling in the bathroom looked like was going to collapse from water damage. Breakfast is limited and food is almost non edible.

10

Conrad

27 Sept 2025

·

Stayed 1 night

Super clean. Front desk staff were so courteous, porfessional very welcoming.

4

Coline

10 Aug 2024

·

Stayed 1 night

The bathroom had black mould in the grout lines in shower and floor. The wall paper was coming off in places

6

Tarah

1 Sept 2025

·

Stayed 1 night

The restaurant was awful- service was okay but the food was really bad. They tried to update the rooms but they were run down, think visable mold in the bathroom, chipping paint on doors....you could hear laundry going thru the wall all night...we were woken up several times thru the night by other guests slamming around and stomping. Best Westerns are usually great but this one wasnt it.

10

Lilly

26 Sept 2025

·

Stayed 1 night

Room was nice, floors didn't feel clean (crumbs near end of bed. Breakfast was fine. Nothing too fancy. No gluten-free or lactose free options.

10

Jill

2 Oct 2025

·

Stayed 1 night

My room was very clean and the staff were helpful and friendly.

10

Fidele

30 Nov 2025

·

Stayed 2 nights

Clean room, great price.

6

John

14 Jul 2024

·

Stayed 1 night

The lobby was well appointed and the check in was fast. When we got to our room, we noticed ants on the desk and bureau areas. We reported it and our room was changed. The room we were moved to had no ants but the rug was wet and the floors sticky like they hadn't been rinsed very well. We just kept the room as we were tired from travelling. The best part about this BW was the breakfast where eggs were being cooked to order.

4

Jennifer

23 Jul 2024

·

Stayed 1 night

The room was dirty. I had to clean the shower before using it in the morning. The facecloth was black when I was finished. Shower faucet broken too. 2 shampoo bottles and one conditioner in the shower but no body wash. The pillows were musty smelling. The check in was rushed. Not all information given to me about breakfast, internet, facilities etc. There was no lineup for checkin.

6

John

20 Aug 2025

·

Stayed 1 night

Bathroom didn't have a working fan and water from shower gathered in the tub due to poor drainage!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with cozy beds and some larger suites or kitchenettes, but quality varies between the main building and annex. Common drawbacks include dated finishes, small bathrooms, thin walls and noisy or hard-to-regulate HVAC, with occasional musty or smoke odors.

Related guest reviews

6

Terence

14 Dec 2025

·

Stayed 1 night

Comfy bed, noisy heater fan

4

Nicole

4 Apr 2025

·

Stayed 2 nights

No noise insulation .. can hear everything in surrounding rooms. Everything. Heaters / air conditioning units very noisy and hard to sleep.

8

Julie

7 Sept 2025

·

Stayed 1 night

Overall was a very good stay. The room was a bit on the small side and the bathroom was very small. Air conditioner ran all night but never really cooled the room. The staff was very pleasant and accommodating and breakfast was good.

6

Kathy

30 Sept 2025

·

Stayed 1 night

Older property in desperate need of renovation. Bathroom toilet not working well.

8

Susan

15 Sept 2025

·

Stayed 1 night

The room was good but had a musty smell.

6

Krissy

16 Feb 2026

·

Stayed 2 nights

Was very disappointed with the breakfast, we always choose hotels with breakfast so we don’t have to purchase elsewhere as it’s expensive being away for the weekend. It was very slim and gross choosing no bacon no sausage just eggs, lasagna beans, and biscuits. Leftover sweets, and a cereal bar. Not good coffee. We were outside in the motel and the Wi-Fi was not great for watching TV, etc..

4

James

22 Aug 2024

·

Stayed 2 nights

The hotel seems like a decent 3-star hotel from the outside and lobby, but the rooms (we had two on the first floor) were uncomfortable. The beds and furniture were fine but there was a major issue with the humidity that the air conditioner did not take care of. The floors were constantly dank and dirty. We had one room with carpeting and one with hard floors. Your feet would stick to them and come up visibly dirty after walking just a few steps. It's the humidity but it also seemed like they used some kind of cleaning solution that leaves a tacky residue, and they don't mop regularly enough. I don't have this problem in my basement which is also pretty humid. On top of that, the sink and tubs, while they had good pressure, were both slow to drain, and the towels were old and worn. The TV had like three channels that worked. The vending machines were sold out of water. The location is central with an Irving gas station and Circle K conveniently across the street, but kind of busy. It's possible that rooms on upper floors were better, but most of the hotel is only two stories, so you can do the math on the odds of where your room would be.

8

ruth

19 Jun 2025

·

Stayed 1 night

Room a bit dated especially the bathroom. Ok for a one night stay

8

Mike

8 May 2025

·

Stayed 1 night

The room that I was given was like a motel, and outside of my door was the parking lot. My travel colleague was in the better part of the hotel and had a much better room. My room also had a very strong cigarette smoke smell, which I did not appreciate at all. I don’t smoke and I find the smell offensive. There was a sign at the front or check-in was saying this is a smoke free environment while my room wasn’t I was not happy.

6

Donna

1 Sept 2025

·

Stayed 1 night

The staff are friendly. The amenities like the pool and hot tub were small and old. The room had no coffee maker and the complementary tea and coffee was cold.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, accommodating and efficient across front desk, maintenance and breakfast staff. A few guests mention lapses such as slow restaurant service, inflexible policies, or deposit and room-access issues.

Related guest reviews

10

Matthew

5 Oct 2025

·

Stayed 1 night

All around great for staff, room, area. First time and not my last time. Will book here again.

10

Andrew

25 Oct 2025

·

Stayed 1 night

Very helpful staff. And a special Thank You to Jay at the front desk! Greatly Appreciated!

10

Garnet

23 Feb 2025

·

Stayed 2 nights

From the moment we walked the staff was very welcoming, any questions we had while we there was met with smiles. The breakfast was always hot and a great variety. Would recommend this hotel to everyone.

10

Terry

11 Apr 2025

·

Stayed 2 nights

Nice property. Clean nice decor. Good sized room. Excellent bed. Fantastic breakfast with egg bar/station. HOT hot tub and pool. Great staff. Best location in Truro. Good job everyone. Thanks for the nice visit.

8

Anton

5 Apr 2025

·

Stayed 2 nights

Ruby at the Front Desk was exceptionally welcoming and helpful. She offered up some great recommendations for dining in the area that resulted in some great dinner experiences that really helped to take the edge off a difficult trip. So hospitality was excellent. The property was a little bit worn but was clean and functional. The bar/restaurant was disappointing as it closed far too early. Getting back at 8pm , sitting down for a night cap and being told they were closed wasn’t the best way to end a day. Apart from that I would recommend.

10

Emily

9 Nov 2025

·

Stayed 1 night

The room was spotless and shoutout to Jay for efficient and friendly check in. The breakfast buffet is outstanding, even a very friendly chef to make an omelet or other egg dishes. We will definitely stay there again when we travel to Truro.

8

Samantha

22 Aug 2025

·

Stayed 1 night

Very kind and accommodating

10

Stephen

19 Feb 2026

·

Stayed 1 night

The cleanliness of the room and the interactions with the staff

10

Emily

21 Dec 2025

·

Stayed 1 night

Very clean accommodations and as always an excellent breakfast buffet. Extra special mention go to Jay who checked us in, and to Sunny who was working overnight and was so kind to me in the middle of the night while I was struggling with insomnia. Also an extra mention to the very pleasant and capable gentleman who was making omelets and eggs to order, I apologize for not remembering his name. Also the very efficient and friendly lady who welcomed us to the buffet and was busy keeping the dining room clean.

10

Carol

8 Apr 2024

·

Stayed 1 night

Jay at the front counter when we checked in was absolutely fantastic. It has been a long time since I have seen customer service that great. Maddie in the restaurant as well had excellent customer service. Highly commend these 2 staff. They are gems worth keeping.

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AI-generated summary based on recent guest reviews

Location

Convenient for highway access, the convention center and nearby parks or shopping. Trade-offs include busy-road noise, parking pressure during events, and less walkable or appealing surroundings at night for some.

Related guest reviews

6

Francesco

10 Sept 2025

·

Stayed 1 night

Police siren seemed outside the third floor window all through the night, and road construction going on in front of hotel entrance (road closed).

8

Melissa

1 Mar 2025

·

Stayed 1 night

Great location

10

Jason

17 May 2025

·

Stayed 5 nights

The hotel was fantastic. The staff was very friendly. Everything was super clean. The unfortunate thing is the area surring the property. Didn't feel safe to walk after dinner to other local vendors. The taxis in town are terrible. All outdated. Truro needs Uber.

8

Alexander

13 Nov 2024

·

Stayed 3 nights

Location for the business.

8

Mattea

1 Jun 2025

·

Stayed 1 night

A good hotel in a quiet area.

10

Douglas

31 Aug 2025

·

Stayed 2 nights

Convenient location for our trip.

8

James

15 Oct 2023

·

Stayed 2 nights

It was a typical BW except that it had a restaurant which you don’t see to often which was convenient. The room was nice and pretty clean. Bed was way too soft as I like a more firm mattress but I slept ok. Where my room was located, near the elevator and stairs, it was a bit noisy at times; my earplugs came in handy. I also was a bit annoyed with parking. On Saturday night I almost did not find a parking spot and I am a paying customer. The lot was filled with guests for a big function. I am sure others had the same issue. I thought I was going to have to park off site somewhere which would have been very inconvenient. I am not sure how you fix this but it was not a good experience. The hotel itself is nice though so just keep the parking in mind when you go out as you may not be able to find a place to park when u come back.

6

Gordon

3 Jul 2025

·

Stayed 1 night

Nice place and staff , near a busy road, not much walkable.

10

Beverley

17 Sept 2024

·

Stayed 1 night

Close to stores and easy access.

8

Sean

3 Jul 2025

·

Stayed 1 night

Good room with comfortable beds and pillows. Good location for an airport run as it was only 40 minutes away.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a standout with a complimentary buffet and made-to-order omelets mentioned repeatedly. Dinner and bar feedback is mixed, with some praising quality while others cite poor dishes, slow service, limited variety, or early closing hours.

Related guest reviews

10

John

30 Aug 2025

·

Stayed 1 night

Best breakfast ever.

10

Kevin

27 Aug 2025

·

Stayed 1 night

Great staff and excellent breakfast with made to order omelette station.

8

Anton

5 Apr 2025

·

Stayed 2 nights

Ruby at the Front Desk was exceptionally welcoming and helpful. She offered up some great recommendations for dining in the area that resulted in some great dinner experiences that really helped to take the edge off a difficult trip. So hospitality was excellent. The property was a little bit worn but was clean and functional. The bar/restaurant was disappointing as it closed far too early. Getting back at 8pm , sitting down for a night cap and being told they were closed wasn’t the best way to end a day. Apart from that I would recommend.

10

Trevor

31 Aug 2023

·

Stayed 1 night

Great property. Breakfast was probably the best free hotel breakfast I’ve ever had. Staff were the friendliest we have ever encountered as well. Property doesn't look like much from the outside, but this is a hidden gem. We stayed in the main building, not sure what the annex buildings are like. Would stay here again for sure. Honestly, probably the best 3 star stay we have ever had.

6

Krissy

16 Feb 2026

·

Stayed 2 nights

Was very disappointed with the breakfast, we always choose hotels with breakfast so we don’t have to purchase elsewhere as it’s expensive being away for the weekend. It was very slim and gross choosing no bacon no sausage just eggs, lasagna beans, and biscuits. Leftover sweets, and a cereal bar. Not good coffee. We were outside in the motel and the Wi-Fi was not great for watching TV, etc..

10

Michelle

30 Nov 2025

·

Stayed 1 night

Great breakfast and very courteous employees

6

Tarah

1 Sept 2025

·

Stayed 1 night

The restaurant was awful- service was okay but the food was really bad. They tried to update the rooms but they were run down, think visable mold in the bathroom, chipping paint on doors....you could hear laundry going thru the wall all night...we were woken up several times thru the night by other guests slamming around and stomping. Best Westerns are usually great but this one wasnt it.

6

Peter

19 Aug 2025

·

Stayed 2 nights

Need to have a bar open later than 9 on weekends

4

Caitlin

28 Jul 2025

·

Stayed 1 night

The staff were friendly and responsive. However, none of the soap dispensers in the female lobby washroom contained soap, there appeared to be some sort of animal fecal matter near the ice dispenser on the second floor, and the food at the restaurant was quite poor and yet very expensive.

10

Emily

5 Oct 2025

·

Stayed 1 night

My room was immaculately clean. I ate supper at the restaurant on the property and the service was excellent and very friendly, the food (just an appetizer) was hot and delicious. The included breakfast surpassed my expectations, and included an option to have eggs made to order. I definitely recommend this hotel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$112
February	US$110
March	US$109
April	US$106
May	US$105
June	US$116
July	US$137
August	US$140
September	US$136
October	US$109
November	US$117
December	US$97

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $180	18 $168	19 $141
20 $130	21 $116	22 $129	23 $139	24 $139	25 $139	26 $141
27 $139	28 $141	29 $137	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $136	3 $136
4 $134	5 $138	6 $135	7 $135	8 $135	9 $136	10 $134
11 $138	12 $136	13 $136	14 $136	15 $135	16 $135	17 $136
18 $135	19 $134	20 $148	21 $134	22 $138	23 $134	24 $135
25 $138	26 $136	27 $134	28 $138	29 $138	30 $135	31 $134

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Annex Building (2Nd Floor;Pet Friendly)

Suite, 1 King Bed (Queen Sofabed)

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Annex Building (1St Floor;Pet Friendly)

Standard Room, 2 Queen Beds, Annex Building (2Nd Floor;Pet Friendly)

Suite, 1 King Bed (Shower Only;With Single Sofabed)

Standard Room, 2 Queen Beds, Annex Building (1St Floor;Pet Friendly)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Glengarry

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Prices for upcoming dates