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Nairobi Serena Hotel

212 US$

/ noche

Promedio para septiembre

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Nairobi Serena Hotel - Image 3

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Precios para Nairobi Serena Hotel

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212 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Nairobi Serena Hotel, los precios por noche son de 157 US$ de media en el mes más barato (diciembre) y de 228 US$ en el mes más caro (junio), según los últimos 12 meses.

Precio medio por noche en Nairobi Serena Hotel por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	170 US$
febrero	201 US$
marzo	220 US$
abril	206 US$
mayo	203 US$
junio	228 US$
julio	220 US$
agosto	204 US$
septiembre	212 US$
octubre	206 US$
noviembre	193 US$
diciembre	157 US$

Más caro: junio (aprox. 228 US$)

Más barato: diciembre (aprox. 157 US$)

Acerca de esta propiedad

Luxury hotel in Nairobi with outdoor pool, spa, and gourmet dining options, perfect for business and family travelers.

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones

Ubicación

Kenyatta Avenue, Barrio Kilimani, Nairobi, Kenia

Más información sobre la ubicación

Opciones de habitación

5

Habitación Deluxe Con 2 Camas Individuales

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

280 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

15

Habitacion Premium

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

280 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

14

Suite Ejecutiva

Detalles de la oferta

1 Cama Doble Grande

1 Sofá Cama

Capacidad: 2

549 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

11

Habitación Executive

Detalles de la oferta

1 Cama Doble Grande

o

2 Camas Individuales

Capacidad: 2

280 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

9

Habitación Superior

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

474 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

8

Habitación Deluxe

Detalles de la oferta

1 Cama Doble

Capacidad: 2

280 ft²

Vista de la ciudad

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

Room #38548219

Room #38548218

Room #38548220

Room #38548217

Reseñas de los huéspedes sobre Nairobi Serena Hotel

8.8

Fabuloso

Basado en 275 comentarios verificados

¿Quién se queda aquí?

Trabajo

48%

Pareja

25%

Familia

11%

Grupo

9%

Solo/a

4%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Nairobi Serena Hotel, los huéspedes elogian constantemente el servicio amable y atento, las instalaciones limpias y bien mantenidas, y una piscina y spa relajantes, describiendo una propiedad clásica y céntricamente ubicada que se siente como un oasis cerca del ajetreado centro de Nairobi.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Nairobi Serena Hotel, los huéspedes elogian constantemente el servicio amable y atento, las instalaciones limpias y bien mantenidas, y una piscina y spa relajantes, describiendo una propiedad clásica y céntricamente ubicada que se siente como un oasis cerca del ajetreado centro de Nairobi.

Las habitaciones son cómodas y bien mantenidas, aunque algunos señalan su tamaño reducido y el ruido ocasional proveniente de renovaciones o eventos cercanos. El desayuno y otros servicios de comida reciben elogios frecuentes, pero algunos huéspedes mencionan un servicio lento, bebidas caras, disponibilidad limitada de comida a última hora o platos inconsistentes, incluyendo un caso de enfermedad después de comer mariscos. En general, es adecuado para viajeros que buscan comodidad fiable, un servicio de calidad y amplias comodidades en el lugar.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Los huéspedes destacan la relajante piscina y spa, los terrenos cerrados, los jardines y un animado bar con música, y la presencia de restaurantes en el lugar que contribuyen a la sensación de resort.

Reseñas de huéspedes relacionadas

10

Jayne

11 oct 2023

·

Se alojó 1 noche

Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.

Lovely property, excellent art, and design of the building and common areas. Loved the bar and the band. Fabulous pool! This felt like a classic Nairobi style hotel rather than a boring modern western hotel. Stayed for 5 nights and it was truejy a memorable hotel! Hope to stay again.

10

Larry

9 ago 2025

·

Se alojó 1 noche

the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.

the pool area was fantastic. Rest of hotel and rooms were nice, but pool great.

10

Vincent

27 abr 2024

·

Se alojó 1 noche

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Prasad

5 ene 2024

·

Se alojó 2 noches

Great location. Good staff. Nice pool.

Great location. Good staff. Nice pool.

10

Anush

31 mar 2024

·

Se alojó 3 noches

It was a very good hotel with excellent pool and restaurant

It was a very good hotel with excellent pool and restaurant

10

Alireza

10 jul 2025

·

Se alojó 1 noche

Excellent customer service, prime location and fantastic amenities.

Excellent customer service, prime location and fantastic amenities.

10

Christian

31 ene 2026

·

Se alojó 1 noche

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

10

Adam

18 abr 2023

·

Se alojó 1 noche

During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.

During my 11-day stay, I observed this hotel operating at a world-class level in all ways, every day. Its 5-Star rating is well deserved. At times, I felt like I was staying within an oasis inside busy downtown Nairobi. It has more of a resort vibe because I didn’t have to leave for virtually anything due to the sheer number of amenities and other services offered onsite. Thank you to all of those staff members who made my stay so enjoyable and memorable. They are truly an elite group, from housekeeping to the restaurant. I will definitely be returning on future visits to Kenya.

10

Johanna

25 may 2025

·

Se alojó 1 noche

Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.

Exceptional hotel, true to the quality and service of all the Serena Hotels. What a joy to stay in this hotel with its beautiful pool, gardens and restaurants. The service is always perfection.

10

Marivic Rabe

27 sept 2025

·

Se alojó 2 noches

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las áreas comunes se mantienen constantemente limpias y en buen estado, con varios huéspedes elogiando el mantenimiento impecable.

Reseñas de huéspedes relacionadas

10

jeffrey

2 feb 2024

·

Se alojó 2 noches

Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.

Spent 2 nights here after our photo safari. Property was immaculately up kept and the staff was unendingly attentive. A great place to relax and unwind after a long week. I plan on returning to Nairobi and will stay here when I return.

10

Vincent

27 abr 2024

·

Se alojó 1 noche

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Rita

16 jun 2025

·

Se alojó 2 noches

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

10

Ryan

20 may 2023

·

Se alojó 3 noches

Very friendly and supportive staff, clean and comfortable room.

Very friendly and supportive staff, clean and comfortable room.

10

Christoph

30 dic 2022

·

Se alojó 1 noche

I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel

I was sceptic since the pictures online hinted it was an older property, which is is but the Hotel is very well maintained, the staff very friendly and helpful! The gym and pool is great the whole pool area has a very nice ambient vibe to it and the restaurant food was very tasteful! Highly recommend this Hotel

10

Christian

31 ene 2026

·

Se alojó 1 noche

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

The grand old lady from 1976 by the park in downtown Nairobi is still going strong. Excellent security and service, good variety of restaurants and food types, very clean pool area and attentive, super-friendly staff. We will be back!

10

Marivic Rabe

27 sept 2025

·

Se alojó 2 noches

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Shukri

31 ene 2024

·

Se alojó 1 noche

Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan

Wonderful staff, clean and super comfortable place. We will come back again Shukri and Hassan

10

Efrain

30 jul 2023

·

Se alojó 1 noche

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

10

Richard

20 sept 2025

·

Se alojó 1 noche

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son cómodas y bien equipadas, aunque algunos señalan su tamaño reducido; algunos huéspedes informaron sobre ruido proveniente de renovaciones o eventos cercanos.

Reseñas de huéspedes relacionadas

10

Dawn

10 feb 2024

·

Se alojó 2 noches

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

10

Vincent

27 abr 2024

·

Se alojó 1 noche

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Mario

9 ene 2026

·

Se alojó 1 noche

Staff was very friendly. Great location. Great view.

Staff was very friendly. Great location. Great view.

10

Rita

16 jun 2025

·

Se alojó 2 noches

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

8

Pritha

14 jun 2024

·

Se alojó 2 noches

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

4

SIMON URBAIN

14 abr 2025

·

Se alojó 5 noches

des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi

des travaux de renovation se faisaient au troisième étage avec du bruit et des coups de marteau à tout moment, ne permettant pas un repos les apres midi

10

Ryan

20 may 2023

·

Se alojó 3 noches

Very friendly and supportive staff, clean and comfortable room.

Very friendly and supportive staff, clean and comfortable room.

10

Marivic Rabe

27 sept 2025

·

Se alojó 2 noches

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Endia

6 jul 2025

·

Se alojó 1 noche

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

10

Richard

20 sept 2025

·

Se alojó 1 noche

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se describe repetidamente como amable, atento y servicial en todos los departamentos, y el registro de entrada es eficiente. Algunas quejas aisladas mencionan un servicio lento en el restaurante o falta de comunicación.

Reseñas de huéspedes relacionadas

10

Lynn

25 may 2024

·

Se alojó 1 noche

Wonderful staff

Wonderful staff

10

Bryan

27 nov 2023

·

Se alojó 1 noche

Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone

Serena Hotel 🏨 Nairobi was extraordinary their services and staff were impeccable coming highly favoured and recommended Special thanks to The front desk staff those young ladies were the sweetest! Extra special thanks to Miriam Shiru Restaurant reception helping me to celebrate my 53rd Birthday it will be super memorable it felt like the nation itself was celebrating with me. See you soon cheers and well wishes to everyone

10

Josh

10 nov 2024

·

Se alojó 1 noche

Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.

Was able to add a day room booking when we were returning from our safari, rather than spending 8 hours in the airport. The hotel staff was so accommodating to make sure we had everything we wanted even for our short stay.

10

Vincent

27 abr 2024

·

Se alojó 1 noche

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

Staff very friendly. Check in was efficient. Room very well maintained and clean. Bart had life music which was nice. Good atmosphere.

10

Rita

16 jun 2025

·

Se alojó 2 noches

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

10

Alan

13 feb 2024

·

Se alojó 2 noches

Amazing staff

Amazing staff

10

Mario

10 ene 2026

·

Se alojó 1 noche

Friendly staff.

Friendly staff.

10

t.c.

1 ago 2025

·

Se alojó 1 noche

Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.

Great service from the welcome team and throughout the stay. I wish I could give 10 stars instead of 5.

10

Marivic Rabe

27 sept 2025

·

Se alojó 2 noches

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

I was very pleased with my stay at Serena Nairobi. As a solo female traveler, I took advantage of paying for an airport transfer the evening I arrived. The front desk staff was friendly and efficient. I got room service at like 1am that evening, too, and the attendant was kind as well. The property is gated and I felt very safe within. I had a spa treatment after a long day visiting the Nairobi National Park and I wasn't disappointed. I tried out the pool, jacuzzi, sauna, and steam room as well. All were nice and clean. The spa staff were very attentive. The lobby was large but welcoming with different sitting spots. The outdoor space was nice as well. I only spent two nights but the room was thoughtfully laid out with wall cabinets, mini fridge, clean bathroom, and a very comfortable bed. I wasn't able to eat at the restaurants, just have some afternoon tea in the private lounge for hotel guests. Overall, I recommend the hotel and I hope to be able to stay for longer in the future.

10

Elizabeth

10 jul 2024

·

Se alojó 4 noches

The service at this hotel was amazing. Everyone went above & beyond.

The service at this hotel was amazing. Everyone went above & beyond.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación céntrica, cerca del centro de la ciudad y del parque, es conveniente para visitar lugares de interés y acceder al aeropuerto Wilson. Algunos encontraron la zona poco transitable y notaron ruido ocasional proveniente de eventos externos.

Reseñas de huéspedes relacionadas

10

Levis

13 feb 2024

·

Se alojó 2 noches

Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.

Its location right next to the city center makes it ideal CenterPoint for travelers with multiple destinations.

10

Farah

10 mar 2025

·

Se alojó 2 noches

A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.

A gorgeous, comfortable, perfectly situated hotel. Wonderful and friendly staff with amazing service. Restaurants on-site if you don’t feel like heading out but easy to get other restaurants if you do. The staff made sure we were well taken care of. Loved staying here and would absolutely stay again. Highly recommend. Five stars.

10

Dawn

10 feb 2024

·

Se alojó 2 noches

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

The hotel is of a high standard, the bed was very comfortable and the staff were friendly and attentive. Best of all was the breakfast, an extensive and superb selection. The only thing we didn't like was that the surrounding area was not safe to walk around.

10

Prasad

5 ene 2024

·

Se alojó 2 noches

Great location. Good staff. Nice pool.

Great location. Good staff. Nice pool.

10

Mario

9 ene 2026

·

Se alojó 1 noche

Staff was very friendly. Great location. Great view.

Staff was very friendly. Great location. Great view.

10

Alireza

10 jul 2025

·

Se alojó 1 noche

Excellent customer service, prime location and fantastic amenities.

Excellent customer service, prime location and fantastic amenities.

10

CARA

14 nov 2022

·

Se alojó 1 noche

This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.

This is a spectacular hotel in Nairobi and very well located, being near but not IN the city centre, and not far from Wilson Airport for tourist flights to the game reserves, coast etc.

10

Chris

6 dic 2023

·

Se alojó 7 noches

Fantastic hotel with amazing friendly staff. Good location.

Fantastic hotel with amazing friendly staff. Good location.

10

Mark

25 dic 2022

·

Se alojó 19.349 noches

The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.

The Serena Nairobi still holds its own despite all the competition from new hotels in the city. It is convenient, with friendly and courteous staff.

10

Endia

6 jul 2025

·

Se alojó 1 noche

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

Beautiful property. Excellent service. Comfortable and convientiently located. Only issue was I could hear road construction (at 11 pm) and marathon activities (the following morning) from the park across the street on the last day which made resting difficult.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe elogios frecuentes por su variedad y calidad, y muchos disfrutaron de los restaurantes del hotel y del servicio de habitaciones. Algunos informaron sobre un servicio lento, bebidas caras, elementos del menú nocturno no disponibles o platos inconsistentes, incluyendo un caso de enfermedad después de comer mariscos.

Reseñas de huéspedes relacionadas

8

Cary

28 ago 2024

·

Se alojó 2 noches

Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.

Nice but A bit old-fashioned. Service in restaurant abominably slow for mediocre food.

10

Maria Montserrat

19 mar 2024

·

Se alojó 3 noches

great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless

great breakfast,, variety but needs a new pastry chef. pastries are dry and tasteless

10

adelaide

1 oct 2024

·

Se alojó 4 noches

The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.

The pool was heated and perfect, lots of outdoor dining. The breakfast buffet was excellent, the ala carte restaurants were fair, my husband was sick after eating prawns at the main dining room. Lacked space to walk outside safely. Too close to downtown but more suited for business travel.

10

Rita

16 jun 2025

·

Se alojó 2 noches

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

It was a wonderful stay. The staff were super friendly and professional, including the concierge folks and housekeeping. Notably, Joshua, Mary and Miriam, in the dining room room and John were amazing. Our room was rather small, but still very comfortable and clean. We really enjoyed the spa treatment as well and the dining breakfast options were amazing and I appreciate it that they had vegan options for myself. We will definitely come back for future trip trips.

8

Pritha

14 jun 2024

·

Se alojó 2 noches

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

This was my second visit to Nairobi Serena Hotel in less than a year. It is conveniently located, has a good selection of hot and cold options for breakfast and the room is well equipped. Our only quibble was when we tried to order room service after checking-in to the hotel late in the evening, a number of items on the menu was not available.

10

Anush

31 mar 2024

·

Se alojó 3 noches

It was a very good hotel with excellent pool and restaurant

It was a very good hotel with excellent pool and restaurant

10

Endia

5 jul 2025

·

Se alojó 1 noche

Beautiful property, great food and helpful staff.

Beautiful property, great food and helpful staff.

10

chris

9 sept 2025

·

Se alojó 2 noches

The wine was outrageously over priced $18 US for and inch of wine

The wine was outrageously over priced $18 US for and inch of wine

10

Efrain

30 jul 2023

·

Se alojó 1 noche

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

Nice and clean hotel. Very good staff, always trying to help. Room service was quick and very good. Food at the restaurant also very good.

10

Richard

20 sept 2025

·

Se alojó 1 noche

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

Fantastic hotel that we enjoyed very much. The design, food, staff and room finishings were all tip notch.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

10

Alice

hace 2 semanas

·

Se alojó 5 noches

It was amazing. The hotel was very clean and staff very helpful. Loved it

It was amazing. The hotel was very clean and staff very helpful. Loved it

10

Cynthia

hace 2 semanas

·

Se alojó 1 noche

The hotel is great....It was a wonderful way to end a fabulous safari.

The hotel is great....It was a wonderful way to end a fabulous safari.

10

JUDITH

6 ago 2026

·

Se alojó 1 noche

Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.

Otieno Erick at reception was very helpful upon our arrival, great service from all the staff at the Serena.

10

THOMAS

5 ago 2026

·

Se alojó 2 noches

This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.

This is a really nice hotel. About the only drawback is that the breakfast is $35 a person so get it included with your room. The staff is excellent and will help you in any way they can. The rooms are extremely nice and everything is complementary in the room. The showers are spacious, which is fun.

10

Ann

30 jun 2026

·

Se alojó 4 noches

Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi

Wonderful from start to finish, especially the kind, friendly staff, beautiful decor throughout, great food. Quiet rooms right near a big park. Peaceful oasis in Nairobi

Política del establecimiento

Entrada

Salida

De 12:00 a 23:30

Antes de la(s) 10:00

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Precios para las próximas fechas

septiembre 2026

octubre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

2026-09-20: NO DATA
2026-09-21: 216.82982210235596USD
2026-09-22: 218.62914121563722USD
2026-09-23: 217.6501627484436USD
2026-09-24: 216.82982210235596USD
2026-09-25: 214.56309735858153USD
2026-09-26: 214.56309735858153USD
2026-09-27: 225.24914545635986USD
2026-09-28: 222.23640981582642USD
2026-09-29: 220.3761879239502USD
2026-09-30: 225.24914545635986USD
2026-10-01: 188.6728342640686USD
2026-10-02: 195.36336948925782USD
2026-10-03: 193.6922805723572USD
2026-10-04: 196.59481702023317USD
2026-10-05: 188.6728342640686USD
2026-10-06: 195.4246048786011USD
2026-10-07: 188.6728342640686USD
2026-10-08: 191.88328073571776USD
2026-10-09: 188.6728342640686USD
2026-10-10: 188.6728342640686USD
2026-10-11: 188.6728342640686USD
2026-10-12: 188.6728342640686USD
2026-10-13: 188.6728342640686USD
2026-10-14: 195.85554586758423USD
2026-10-15: 203.39199775482177USD
2026-10-16: 188.6728342640686USD
2026-10-17: 188.6728342640686USD
2026-10-18: 200.9410591739807USD
2026-10-19: 209.36038252798463USD
2026-10-20: 203.39199775482177USD
2026-10-21: 196.70146252963258USD
2026-10-22: 203.39199775482177USD
2026-10-23: 190.0109448102722USD
2026-10-24: 190.0109448102722USD
2026-10-25: 203.39199775482177USD
2026-10-26: 203.39199775482177USD
2026-10-27: 203.39199775482177USD
2026-10-28: 196.70146252963258USD
2026-10-29: 206.06820134140014USD
2026-10-30: 190.0109448102722USD
2026-10-31: 190.0109448102722USD
2026-11-01: 195.36336948925782USD
2026-11-02: 195.36336948925782USD
2026-11-03: 195.36336948925782USD
2026-11-04: 195.36336948925782USD
2026-11-05: 195.36336948925782USD
2026-11-06: 195.36336948925782USD
2026-11-07: 195.36336948925782USD
2026-11-08: 195.36336948925782USD
2026-11-09: 195.36336948925782USD
2026-11-10: 192.67377394360352USD
2026-11-11: 195.36336948925782USD
2026-11-12: 195.36336948925782USD
2026-11-13: 195.36336948925782USD
2026-11-14: 199.3776836220398USD
2026-11-15: 195.36336948925782USD
2026-11-16: 195.36336948925782USD
2026-11-17: 195.36336948925782USD
2026-11-18: 190.0109448102722USD
2026-11-19: 192.67377394360352USD
2026-11-20: 195.36336948925782USD