Is parking available at the property?

Yes, self-parking is available for free, including spaces for RVs, buses, and trucks. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 32 per person.

Does the property allow pets?

Pets are not allowed at this property, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible facilities, including a registration desk, on-site restaurant, spa, and paths of travel. There are also elevators and limited wheelchair-accessible rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Guayaquil, within a 10-minute walk of Antonio Neumane Park and World Trade Center. It is approximately 2.7 km (1.7 miles) from Jose Joaquin de Olmedo Intl. Airport.

Does the property have a swimming pool?

Yes, the hotel features an outdoor pool, which is operational seasonally. The pool area includes a hot tub and is accessible to guests.

What are the policies for guests staying with children?

Children aged 12 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 42.7 per night. Reservations for rollaway beds are required in advance and are subject to availability.

Hilton Colon Guayaquil - Comfort in Ecuador

Average nightly price at Hilton Colon Guayaquil by month, last 12 months (USD)
Month	Average price
January	$109
February	$124
March	$121
April	$131
May	$119
June	$110
July	$113
August	$126
September	$135
October	$149
November	$129
December	$101

What guests think

At Hilton Colon Guayaquil, reviewers frequently praise the welcoming staff, convenient location near the airport with a reliable shuttle, clean and spacious rooms, solid security, and enjoyable facilities like the pool, spa, gym, and varied breakfast.

Some reviews note the property feels dated, with occasional humidity or mold odors, maintenance issues, and noise from street traffic or on-site events affecting sleep. A few guests report inconsistent service—including slow or unhelpful responses—and billing surprises such as added taxes or automatic tips. Overall, expect a comfortable, full-service stay best suited for travelers prioritizing convenience to the airport and on-site amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, spa, gym and sauna, value the executive lounge, and find the airport shuttle convenient; on-site security is noted. Some report dated or poorly maintained spa areas and a disappointing hair salon.

Related guest reviews

10

Cynthia

Apr 7, 2025

·

Stayed 1 night

Very clean rooms, good food, nice pool area with swim up bar. Excellent choice for staying by Guayachil Airport. Shuttle to airport on the hour

10

Eileen

Jun 6, 2023

·

Stayed 1 night

Complimentary van transport to the airport was very convenient for travel. The drivers were terrific, punctual and courteous.

10

Pierre

Sep 21, 2023

·

Stayed 1 night

Great pool, sauna and gym

10

Melissa

Oct 21, 2025

·

Stayed 3 nights

Loved the staff and the spa was great

8

Alexander

Sep 25, 2025

·

Stayed 2 nights

Well located. Safe. Pool and spa were excellent.

10

Sylvia

Oct 10, 2025

·

Stayed 11 nights

Excellent Stay at Hilton Guayaquil I had a wonderful experience at the Hilton Hotel Guayaquil. The staff was welcoming and attentive, the room was spacious, clean, and very comfortable, and the amenities were top-notch. The location is convenient for both business and leisure, and the breakfast buffet offered a great variety of fresh, delicious options. Overall, a perfect balance of comfort, service, and convenience — I highly recommend it and look forward to returning. Excelente estadía en el Hilton Guayaquil Tuve una experiencia maravillosa en el Hotel Hilton Guayaquil. El personal fue amable y atento, la habitación era espaciosa, limpia y muy cómoda, y las comodidades (piscina, Gymnasium Taxis, Spas, Hairsalon, eventos y shows)eran de primera. La ubicación es conveniente tanto para negocios como para placer, y el desayuno buffet ofrecía una gran variedad de opciones frescas y deliciosas. En general, un equilibrio perfecto entre comodidad, servicio y conveniencia. Lo recomiendo ampliamente y espero volver.

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10

Kevin

Dec 6, 2024

·

Stayed 1 night

Nice hotel with plenty of food options around it and the access to the lounge on the executive floor was a plus. We were pleasantly surprised to find out that our suite had 2 full bathrooms. The only negative comment will be the lack of enough towels in the room, only 2 for a reservation for 3 adults. We got additional towels delivered upon request. Nice short stay on a very safe location.

10

SONNIA

Sep 23, 2023

·

Stayed 1 night

This Hotel have an amazing swimming pool, great security control, the rooms are very large, with all the amenities of a five star resort in the USA and is conveniently located close to the airport, shopping centers and night clubs. I highly recommend this hotel!

6

Jose

Jun 12, 2023

·

Stayed 2 nights

El hotel está descuidado. El area del spa huele a moho. La catarata de los jacuzzis está quebrada. El suelo está sucio. Vendría bien lavar con hidro lavadora a presión y vapor. El suauna, la puerta sumamente descuidada; el interior del sauna huele mal, a moho. Las gradas a la piscina se ven viejas y sucias. Nuevamente con lavado a vapor a presión sale. Las habitaciones están bien. Sistema de aire viejo, pero funciona. Los restaurantes están ok. La comida es buena. La atención también fue buena. Pero de nada sirve una buena atención si no ponen atención al detalle de mantenimiento del hotel. Las personas en recepción no les queda de otra que ser amables. Definitivamente el hotel en cuanto a instalaciones está muy lejos de otros Hilton.

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10

HERLINDA

Sep 30, 2025

·

Stayed 2 nights

LA PELUQUERIA DEJA MUCHA QUE DESEAR

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Cleanliness

Many reviews praise clean rooms and tidy common areas. Recurring issues include humidity or mold smells and occasional misses like hair in showers, stained towels, or empty dispensers, plus a few reports of pests.

Related guest reviews

2

Andres

Mar 2, 2024

·

ES LA 2DA VEZ QUE ENCUENTRO ANIMALES EN LA CAMA, LA PRIMERA VEZ UNA CUCARACHA, AHORA UNA PULGA. Y ASÍ COBRAN MUY CARO, PARECE UN HOTEL 2 ESTRELLAS PERO SUCIO

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4

vicente

Mar 19, 2023

·

Stayed 2 nights

The rooms and hallways smell like mold. I had visited this hotel Pre-Covid and it had that mold smell. I gave it a another try hoping it was temporary and fixed. But sadly, its still going strong. There is no "third time is the charm", for me...

2

Juan

Aug 1, 2025

·

Stayed 1 night

The room floor was dirty, a lot of noise

8

Pablo

Mar 3, 2025

·

Stayed 1 night

Habia pelos en la ducha, los pasillos olian a humedad y polvo

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10

Sylvia

Oct 10, 2025

·

Stayed 11 nights

Excellent Stay at Hilton Guayaquil I had a wonderful experience at the Hilton Hotel Guayaquil. The staff was welcoming and attentive, the room was spacious, clean, and very comfortable, and the amenities were top-notch. The location is convenient for both business and leisure, and the breakfast buffet offered a great variety of fresh, delicious options. Overall, a perfect balance of comfort, service, and convenience — I highly recommend it and look forward to returning. Excelente estadía en el Hilton Guayaquil Tuve una experiencia maravillosa en el Hotel Hilton Guayaquil. El personal fue amable y atento, la habitación era espaciosa, limpia y muy cómoda, y las comodidades (piscina, Gymnasium Taxis, Spas, Hairsalon, eventos y shows)eran de primera. La ubicación es conveniente tanto para negocios como para placer, y el desayuno buffet ofrecía una gran variedad de opciones frescas y deliciosas. En general, un equilibrio perfecto entre comodidad, servicio y conveniencia. Lo recomiendo ampliamente y espero volver.

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2

Claudia

Dec 24, 2024

·

Stayed 1 night

They charged me $25 more than what hotels.com had quote me. Stained towels, empty tissue box, water came out of the faucet so strong making everything was wet, the curtains were ripped. Asked for slippers, never got here. My family paid $140 for the same room and I ended up paying $220. I am not satisfied at all.

10

Susy

Oct 13, 2025

·

Stayed 6 nights

La estadía estuvo muy buena. La atención del personal fue excelente. John el joven que atendía en el Lobby muy amable y comprometido a que la estadía fuese excelente. Don Eddy el concierge me aconsejó de lugares para visitar, sobre cómo accesar un transporte seguro y me ayudó a cambiar mi habitación porque el cuarto aún olía a pintura. Todos los días dejaron mi habitación muy limpia y no faltó nada. Los restaurantes y la comida más que bien, recomiendo el de sushi los mariscos siempre están frescos. Muy contenta con el servicio y sé que en otra ocasión volveré al mismo hotel.

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10

CESARALFREDO

Nov 22, 2025

·

Stayed 3 nights

Excellent location , rooms are super clean , comfy bed, breakfast buffet the best ! Super safe 24/7

10

Lourdes

Dec 27, 2024

·

Stayed 1 night

Ckean and organized place

10

Conrado

Oct 10, 2025

·

Stayed 1 night

Clean room

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable with good beds, though decor and fixtures can feel dated. Several guests mention noise from the lobby, music, or street, and one reports unreliable Wi‑Fi.

Related guest reviews

8

Carolina

Aug 12, 2025

·

Stayed 1 night

Habitaciones amplias y cómodas, pero me parece que les falta renovarse, al menos en el piso en que estaba nuestra habitación.

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10

Norma

Jun 8, 2025

·

Stayed 2 nights

Nice hotel, nice rooms

10

Lauren

Jan 3, 2025

·

Stayed 1 night

This hotel is older but rooms are clean and nice. The hotel has restaurants which is good as there did not seem to be much else around it.

8

Cesar

Nov 8, 2024

·

Stayed 1 night

Nice, lots dining. Area around not nice. Noisy lounge music I’m hearing in my room on 5th floor, as I’m writing at 10. I have a 4:00 bus to airport, no sleep

8

Cristina

Oct 14, 2024

·

Stayed 1 night

It's very close to the airport, the hotel is great, great food also. The only bad thing is, if you get a room in front of the elevator there is no soundproof in the room, and you can hear everything that is going on in the lobby, in our case it was the weekend and they were having singers over, so the concert you could hear from out room in the 4th floor. Other than that is a great hotel with airport shuttle that runs every half an hour and it's a 5min drive to and from the airport.

4

Monica Lizeth

Mar 21, 2023

·

Stayed 2 nights

El internet fue pesimo en toda la estadia

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6

Diego

Sep 30, 2024

·

Stayed 3 nights

Estado de la habitación no tiene nivel de Hotel Hilton,no ha sido renovada. Baño,ducha,accesorios,piso muy deteriorados. No tiene extractor de olores. Cortinas y black out en malas condiciones deben ser renovadas. Habitación en mal estado

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10

Sylvia

Oct 10, 2025

·

Stayed 11 nights

Excellent Stay at Hilton Guayaquil I had a wonderful experience at the Hilton Hotel Guayaquil. The staff was welcoming and attentive, the room was spacious, clean, and very comfortable, and the amenities were top-notch. The location is convenient for both business and leisure, and the breakfast buffet offered a great variety of fresh, delicious options. Overall, a perfect balance of comfort, service, and convenience — I highly recommend it and look forward to returning. Excelente estadía en el Hilton Guayaquil Tuve una experiencia maravillosa en el Hotel Hilton Guayaquil. El personal fue amable y atento, la habitación era espaciosa, limpia y muy cómoda, y las comodidades (piscina, Gymnasium Taxis, Spas, Hairsalon, eventos y shows)eran de primera. La ubicación es conveniente tanto para negocios como para placer, y el desayuno buffet ofrecía una gran variedad de opciones frescas y deliciosas. En general, un equilibrio perfecto entre comodidad, servicio y conveniencia. Lo recomiendo ampliamente y espero volver.

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10

Caroline

Aug 1, 2025

·

Stayed 2 nights

room spacious

10

CESARALFREDO

Nov 22, 2025

·

Stayed 3 nights

Excellent location , rooms are super clean , comfy bed, breakfast buffet the best ! Super safe 24/7

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Service

Staff are widely described as friendly, professional and helpful, and the shuttle team is appreciated. However, some guests experienced slow or unaccommodating service, long shuttle waits, or billing add‑ons like unexpected taxes or tips.

Related guest reviews

10

Hector

Oct 20, 2024

·

Stayed 3 nights

Excellent customer service and professionalism

6

Randall

Sep 20, 2024

·

Stayed 4 nights

Regarding the shuttle from the airport, I understand that many other people who are sharing the same flight or arriving on other flights at the same time are also requesting the shuttle services. However, the hotel cannot wait indefinitely for every passenger to board the van. I ended up waiting for over 30 minutes for a passenger who never arrived. I believe it's reasonable to expect people to wait for 10 minutes, but 30 minutes is excessive. Additionally, I had to call the front desk three times because I forgot my toothbrush. This makes me question the hotel's customer service management. Furthermore, I noticed that a 10% tip was charged to my bill without my approval. While the hotel is very nice, I am very disappointed with the service.

2

Lucy

Apr 5, 2023

·

Stayed 1 night

From the airport pick-up (which was over an hour late) to the ants in the room and attempt to charge us an extra $120 for breakfast (when we'd already paid in the room rate) the whole experience was terrible - we have travelled the world and stayed in 100's of hotels but this was hands down THE WORST CUSTOMER SERVICE EVER.

10

CESARALFREDO

Nov 22, 2024

·

Stayed 6 nights

Location, safety, staff goes above and beyond to accommodate or satisfy your needs

10

Dulce

Jan 30, 2026

·

Stayed 1 night

El personal fue muy amable conmigo. Muchas gracias por todas las atenciones que tuvieron desde mi llegada.

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6

Cathy

Aug 30, 2025

·

Stayed 3 nights

The hotel was fine and the staff in most areas was great. But we went to the Argentina music/dance/dinner performance. We are American and realize English is not the primary language. But we waited over an hour to be waited on in that restaurant while those around us were being served drinks and food. I actually went to the hostess to ask if Americans weren't welcome there.

2

Claudia

Dec 24, 2024

·

Stayed 1 night

They charged me $25 more than what hotels.com had quote me. Stained towels, empty tissue box, water came out of the faucet so strong making everything was wet, the curtains were ripped. Asked for slippers, never got here. My family paid $140 for the same room and I ended up paying $220. I am not satisfied at all.

10

Alba

May 4, 2023

·

Stayed 1 night

the service of the staff is always great

10

Susy

Oct 13, 2025

·

Stayed 6 nights

La estadía estuvo muy buena. La atención del personal fue excelente. John el joven que atendía en el Lobby muy amable y comprometido a que la estadía fuese excelente. Don Eddy el concierge me aconsejó de lugares para visitar, sobre cómo accesar un transporte seguro y me ayudó a cambiar mi habitación porque el cuarto aún olía a pintura. Todos los días dejaron mi habitación muy limpia y no faltó nada. Los restaurantes y la comida más que bien, recomiendo el de sushi los mariscos siempre están frescos. Muy contenta con el servicio y sé que en otra ocasión volveré al mismo hotel.

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10

Dioselina

Sep 11, 2024

·

Stayed 2 nights

Great service

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Location

Convenient for the airport and close to restaurants and shopping, with strong on-site security. Some caution that the surrounding area can feel unsafe and traffic noise may reach certain rooms.

Related guest reviews

10

Jocelyn

Aug 5, 2025

·

Stayed 1 night

It’s near restaurants and shopping centers

10

Cynthia

Apr 7, 2025

·

Stayed 1 night

Very clean rooms, good food, nice pool area with swim up bar. Excellent choice for staying by Guayachil Airport. Shuttle to airport on the hour

10

CESARALFREDO

Nov 22, 2024

·

Stayed 6 nights

Location, safety, staff goes above and beyond to accommodate or satisfy your needs

10

Kathleen

Jul 30, 2023

·

Stayed 1 night

Hotel has a lot of security which make me feel safe. I wouldn’t recommend going around City other than hotel taxi. Closest mall very nice

10

CESARALFREDO

Nov 23, 2024

·

Stayed 1 night

Location ,excellent facilities , everybody treats you well!!

10

Monica

Nov 30, 2025

·

Stayed 2 nights

Excellent hotel, great location, excellent food & service, the staff is well trained and are always handy for any guests needs, have shuttle service to the airport with excellent service and very attentive drivers… Would definitely recommend the hotel for any stay in Guayaquil

10

Nestor

Aug 22, 2025

·

Stayed 2 nights

Me gustó tener varias opciones para comer, personal muy profesional, buena piscina, localización céntrica. Alrededor del hotel puede ser inseguro.

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10

CESARALFREDO

Nov 22, 2025

·

Stayed 3 nights

Excellent location , rooms are super clean , comfy bed, breakfast buffet the best ! Super safe 24/7

8

Jorge

Jul 31, 2025

·

Stayed 4 nights

Overall is a nice hotel, clean and well maintain. It is no safe around the area, you can stay inside the hotel but don't go out at night and always be careful during the day if you decide to walk around the city. Activity in that area is limited.

10

Beatrice

Jun 16, 2025

·

Stayed 4 nights

Very close to restaurant & stores.

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Dining

Many praise the varied breakfast and multiple on-site restaurants, with some enjoying fresh seafood and a handy lobby venue. Others describe uneven quality, higher prices, and limitations such as cocktails available only at the bar.

Related guest reviews

10

Heather

Jun 24, 2024

·

Stayed 1 night

We stayed at this hotel on our way to and from the Galapagos islands. It was excellent. Pick up from the Airport worked out great both times. Included happy hour and breakfast with executive level rooms was perfect.

8

Elizabeth

Aug 16, 2023

·

Stayed 1 night

Nos toco una habitación súper amplia y cómoda. El personal del hotel no es muy servicial. Hace lo justo y necesario. Por ser uno de los mejores hoteles de Guayaquil esperábamos un poco más en servicio. La calidad de la comida ha bajado bastante.

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6

Nicolas De La

Jan 8, 2023

·

Stayed 1 night

I don’t like the food and I the prices are really expensive

10

Wei

Nov 27, 2024

·

Stayed 3 nights

每天都有会议，好多人。早餐非常丰盛，但吃不了那么多。

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10

Wendy

Aug 23, 2023

·

Stayed 1 night

I stayed at Hilton Colon and loved everything about it. Prices are up there but the property was clean, really nice looking. The pool area was clean and was quiet. They have a hot tub. They also have a gorgeous dining area. I had the brunch buffet and it’s a must. I had everything and loved every bit of it. I also went for dinner and had the ceviche and plátanos rellenos and again it was all delicious and all tasted fresh. Definitely recommend staying here. I’ll be back for sure.

8

Bielka

Dec 10, 2024

·

Stayed 2 nights

Hotel bonito agradable estadía deben de mejorar la comida

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10

Fernando Javier

Mar 26, 2025

·

Stayed 1 night

Mold on bathroom baseboard. Food in restaurant terrible. They do not serve cocktails at the restaurant only in the bar.

10

Susy

Oct 13, 2025

·

Stayed 6 nights

La estadía estuvo muy buena. La atención del personal fue excelente. John el joven que atendía en el Lobby muy amable y comprometido a que la estadía fuese excelente. Don Eddy el concierge me aconsejó de lugares para visitar, sobre cómo accesar un transporte seguro y me ayudó a cambiar mi habitación porque el cuarto aún olía a pintura. Todos los días dejaron mi habitación muy limpia y no faltó nada. Los restaurantes y la comida más que bien, recomiendo el de sushi los mariscos siempre están frescos. Muy contenta con el servicio y sé que en otra ocasión volveré al mismo hotel.

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10

CESARALFREDO

Nov 22, 2025

·

Stayed 3 nights

Excellent location , rooms are super clean , comfy bed, breakfast buffet the best ! Super safe 24/7

10

Fernanda

Jul 27, 2024

·

Stayed 1 night

I stayed here for a wedding and it was great. The breakfast buffet was super and had a lot of options

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $215	14 $108
15 $107	16 $111	17 $111	18 $111	19 $111	20 $122	21 $113
22 $111	23 $127	24 $111	25 $111	26 $131	27 $123	28 $113
29 $115	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
		1 $118	2 $118	3 $111	4 $112	5 $112
6 $111	7 $111	8 $119	9 $120	10 $111	11 $112	12 $111
13 $112	14 $118	15 $111	16 $111	17 $111	18 $112	19 $112
20 $111	21 $111	22 $111	23 $122	24 $118	25 $112	26 $111
27 $115	28 $111	29 $111	30 $120	31 $116

Hilton Colon Guayaquil

Prices for Hilton Colon Guayaquil

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 King Bed, Balcony, City View

Junior Suite, 1 King Bed with Sofa Bed

Executive Room, 1 King Bed

Room, 2 Queen Beds

Executive Suite, 2 Queen Beds, Balcony, City View

Room, 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Executive Room, 2 Queen Beds

Presidential Suite, 1 King Bed, Balcony

Executive Room, 2 Queen Beds, Accessible, Jetted Tub

Guest reviews of Hilton Colon Guayaquil

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Colon Guayaquil

Considering this hotel for your Guayaquil trip?

Prices for upcoming dates