Name: Best Western Carlisle
Address: 1155 Harrisburg Pike, Carlisle, Pennsylvania, United States of America, Carlisle, Pennsylvania, US
Price range: $70–$253 per night
Rating: 8.18

What guests think

Across reviews, Best Western Carlisle is praised for friendly staff, generally clean, comfortable rooms, and a convenient location near the turnpike, I 81, and the fairgrounds, offering good value and a dependable overnight stop for many travelers.

Common drawbacks include thin walls and occasional damp or musty odors, plus intermittent maintenance issues like small or faulty TVs, noisy or weak AC, and exterior doors that sometimes fail to lock. Breakfast is frequently described as decent with waffles and hot items, but several guests found items empty or late and coffee quality inconsistent. Expect a straightforward stay with solid basics and some variability in upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool and a small gym are noted; the pool was enjoyable for some but closed or a bit run down at times. Parking is generally ample, though entry/security doors occasionally failed to lock and renovations sometimes left equipment in common areas.

Related guest reviews

8

Pamela

Jul 14, 2024

·

Stayed 2 nights

Check in was a breeze. Staff was very friendly. Room was very clean and comfortable. The only thing I could see That needed some cleaning up was the pool area. Used two days and had trash, dirty socks and wasp nest in multiple locations. Water was nice and clean. Safety doors that require key for entry don’t work.

8

Stacy

Jun 29, 2024

·

Stayed 1 night

It was comfortable and clean. The pool was a little run down and the outside door to the pool didnt lock, even though it was supposed to be badge access only. Breakfast was fine; Nothing fancy, but we had enough to choose from that everyone in our family found something to eat. Was great for the price we paid.

10

Mike

Jun 26, 2024

·

Stayed 1 night

Nice breakfast, gym and pool areas. Comfortable room. Had everything I needed for a comfortable dtay

10

Elizabeth

Jan 29, 2024

·

Stayed 1 night

Great breakfast! Comfy room. Good gym. Friendly and helpful staff. Gluten free, tasty waffles w soy milk option, eggs, bacon, cereal and oatmeal w tasty and fun toppings.

6

James

May 15, 2023

·

Stayed 2 nights

ongoing restoration made the area unappealing and entry was not secured with key cards

10

bill

Sep 11, 2023

·

Stayed 2 nights

Amazing stay, clean, quiet great breakfast main reason of my stay was an open pool during last week's 90° hear wave, pool made my decision

8

Erin

Sep 23, 2025

·

Stayed 2 nights

Clean, nice jetted tub, quiet. Breakfast included. I'd stay again certainly. Only bummer was the outdoor pool was closed for the season, even though weather is still in high 70s- 80s.

10

Noreen

Jun 5, 2025

·

Stayed 1 night

This particular day was a CAR SHOW so it was exceptionally more filled . They needed more breakfast food and that was very fast . Good food choices. Nice rooms , pool and towels . Safe parking .

10

Jay

May 31, 2023

·

Stayed 1 night

Service was great, as was the price. Nice, clean building. Breakfast was a little lacking, no bananas, not enough eggs and sausage. Also, large rolls of carpet were in the front lobby/breakfast area. Kind of looked like a construction site.

8

Andrew

Jul 12, 2024

·

Stayed 1 night

Pool was very nice!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests reported very clean rooms, but there are repeated lapses including musty odors, stained linens, mold/mildew in bathrooms, smoke smells, and occasional pests or leftover trash. Cleanliness can vary notably by room and stay.

Related guest reviews

8

Lance

May 10, 2025

·

Stayed 1 night

Had a smell in the hallways

8

Benjamin

Aug 17, 2025

·

Stayed 2 nights

It was clean, comfortable, very conveniently located, and the breakfast was decent. The WiFi worked well, we didn’t try the tv. The staff was pleasant and helpful. The only thing we knocked off a star for was that it smelled very damp in our room, like there was moisture that wasn’t properly dried. We didn’t feel or see any moisture, but we could smell it. It seemed to be more so in the rooms to the end of the hallway. We didn’t smell anything like that closer to the center.

6

SUDALIK

Jul 30, 2025

·

Stayed 2 nights

Stains on bed, people smoking in the hallway

2

Aaron

Apr 13, 2025

·

Stayed 2 nights

Not clean. I had bedbugs

10

Veronique

Sep 30, 2025

·

Stayed 1 night

Very nice hotel with clean facilities. The lady that checked us in was just so friendly and sweet! The hotel is very quiet and the rooms are large and clean!

2

Niyah

May 9, 2025

·

Stayed 1 night

was given room keys and there were people in the room and they room was filled with trash , food in the carpet , garbage everywhere. Toilet didn’t flush. Told us they had no rooms left the. moved us to a new room and there were roaches everywhere horrible. Toilet still didn’t flush room reeked of cigarettes. Never again

2

Paul

Aug 12, 2024

·

Stayed 2 nights

This hotel was old and dated. We reserved a Jacuzzi room. The first thing we noticed upon entering the room was the enormous flies flying around everywhere. There was trash on top of the dresser near the TV. Food crumbs on the couch and under the desk which was an indication they had not vacuumed the room nor inspected it. The jacuzzi tub was dirty and had flies and human hair in it. The toilet was filthy. The shower was filthy and had hair all in it. The bathroom floor was sticky and also had hair on it. The room smelled of cheap bleach and cigarettes. My guest that was with me literally had to clean this room from top to bottom as it was too late in the evening to go anywhere else. The bed covers and sheets had stains on them. We literally slept with regular clothes on. When I went to the front desk to complain, all she said was we could email the general manager and he'll email us back. It's been 2 days and no response. This by far is the worse hotel I've ever stayed in. I will never and I mean never stay at a best western again. If I could give negative 5 stars I would. I weekend to Hershey Park was ruined because of this nasty room. Please take this hotel off of your locations to rent until they renovate this location and get better management. This place is the worst. You've been warned!

6

Kelsey

Jun 22, 2024

·

Stayed 2 nights

Other then the red mold in the shower along with the stains on the curtains the place was cleaner then other hotels I’ve stayed in.

6

David

Sep 30, 2025

·

Stayed 1 night

Turned on ac smelled musty like mold or mildew. Walls were not insulated. Could hear people on both sides. Pool was advertised as open through September but was shut down Lady at front desk was courteous. Room was recently renovated which was a plus overall not worth what I paid for the night.

8

Lucy

Jul 14, 2023

·

Stayed 1 night

Everything was great except for room smelled of smoke when we arrived

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with many recently renovated and some offering jetted tubs; Wi Fi is reported reliable. Downsides include thin walls and plumbing noise, occasional small or faulty TVs, and some dated fixtures or noisy AC.

Related guest reviews

8

Glen

Apr 28, 2024

·

Stayed 1 night

Loved the jetted tub. Walls thin, could hear nexr door neighbors talk.

8

Benjamin

Aug 17, 2025

·

Stayed 2 nights

It was clean, comfortable, very conveniently located, and the breakfast was decent. The WiFi worked well, we didn’t try the tv. The staff was pleasant and helpful. The only thing we knocked off a star for was that it smelled very damp in our room, like there was moisture that wasn’t properly dried. We didn’t feel or see any moisture, but we could smell it. It seemed to be more so in the rooms to the end of the hallway. We didn’t smell anything like that closer to the center.

8

Daniel

Aug 4, 2025

·

Stayed 1 night

Small TV, Not many Channels. Room could use some paint bath room door needs paint. Easy in - easy out. Bed and pillows where comfortable and clean.

8

Bernard

Jun 12, 2023

·

Stayed 2 nights

Very clean and convenient. The walls conduct sound easily. A conversation in the adjacent room (6:30 AM) was so clear that I looked around to ensure that nobody else was in our room!

10

Connie

Nov 3, 2025

·

Stayed 1 night

Great parking! Very nice room but the tv didn’t work. Although management tried their best to get it going! They even offered us another room but we decided to stay put.

6

David

Sep 30, 2025

·

Stayed 1 night

Turned on ac smelled musty like mold or mildew. Walls were not insulated. Could hear people on both sides. Pool was advertised as open through September but was shut down Lady at front desk was courteous. Room was recently renovated which was a plus overall not worth what I paid for the night.

8

Erin

Sep 23, 2025

·

Stayed 2 nights

Clean, nice jetted tub, quiet. Breakfast included. I'd stay again certainly. Only bummer was the outdoor pool was closed for the season, even though weather is still in high 70s- 80s.

6

Stephane

Aug 22, 2025

·

Stayed 1 night

Vert old building. Very old bathroom. Noisy AC so hard to sleep, and the room was very hot when we got in. Personal was very kind, beds where confortable. Room was very clean. Just one bar of soap for the shower. Price was good to help pass the bad sides.

10

Timi

Aug 14, 2025

·

Stayed 1 night

My room was great, very large with a sectional couch and a computer table and chair. I like the way the vanity and sink was outside the bathroom so 2 people could get ready as once.

6

Henry

Sep 23, 2024

·

Stayed 2 nights

For under a hundred dollars, it wasn't a terrible experience. The internal plumbing was quite noisy.

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Service

Service is frequently described as friendly, helpful, and efficient with smooth check in. A few guests reported rude late night interactions and difficulty resolving reservation or room issues.

Related guest reviews

10

Linda

May 12, 2025

·

Stayed 1 night

Very helpful and friendly staff!

10

Nathan

Aug 10, 2025

·

Stayed 1 night

Great stay. Friendly staff.

10

Veronique

Sep 30, 2025

·

Stayed 1 night

Very nice hotel with clean facilities. The lady that checked us in was just so friendly and sweet! The hotel is very quiet and the rooms are large and clean!

6

Mercedes

May 26, 2024

·

Stayed 1 night

After driving for so many hours, front desk staff not welcoming 😒

10

Justin

May 25, 2025

·

Stayed 1 night

Checked in on 5/23 at 11pm and the man that checked me in was the absolute rudest. Told me to confirm the booking (which was inaccurate. Was for 2 rooms, but it stated 1) and when I asked he said “you just need to confirm.” Despite it being inaccurate. I tried to explain what I booked and that it was different. He then took a very heavy sigh, rolled his eyes, shook his head back and forth very angrily like he was ready for a fight and repeated “you just need to confirm it!.” It being 11pm, family in the car, and having drove 8 hours to get there I held back the words I desperately wanted to say in return. Adrenaline inducing situation by a very unpleasant host who seemed bothered that I was inquiring about the booking that I paid for. Other than that, the rooms were clean and nice. Breakfast was great. The morning staff on 5/24 were very pleasant accommodating, and smiled at every interaction in passing by.

6

Yan

Jun 18, 2024

·

Stayed 2 nights

When I arrived at night, the hotel staff was not the most friendly. But the staff during the day was great!

4

Rebecca

Jun 29, 2025

·

Stayed 1 night

I prepaid for my King room. When I checked in the clerk gave me the keys and it was a double Queen room. The room did not smell good, although it was clean. When I went back to the front desk to be switched to what I paid for, he said his reservation said double Queen. I showed him my reservation on my phone where it clearly said King, and he said well sorry we don’t have any King rooms available. Then what did I pay for? I prepaid so that my room would be secure. We have stayed here multiple times and never had a problem. I did arrive late, and parking was almost non-existent. I’m tired and I wanted what I reserved. Not happy.

10

Richard

Jun 30, 2025

·

Stayed 1 night

The evening person working the front desk was wonderful. She made everything go so smoothly.

2

Carmen

Aug 17, 2024

·

Stayed 1 night

I arrived at this property late while traveling. The staff were not at the front desk but there were several people milling about the lounge. The hotel smelled VERY strongly of bad food and was generally NOT a nice place. I waited 30 mins, tried calling the front desk, etc. Finally I spoke with the main hotel chain customer service and they couldn't reach anybody. I would NOT recommend this place at all.

10

Dana

May 12, 2025

·

Stayed 1 night

The staff was friendly and helpful

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AI-generated summary based on recent guest reviews

Location

Conveniently near the PA Turnpike, I 81, and Carlisle Fairgrounds, with nearby dining and shopping and generally quiet surroundings. Some guests found signage or the entrance hard to spot and noted a nearby run down property.

Related guest reviews

10

gregory

Apr 24, 2025

·

Stayed 1 night

It’s price right and located in a convenient spot/the continental breakfast is great/everyone who works there is friendly. It’s clean and safe. We stay here year after year for all the shows at Carlisle

10

Bruce

Nov 15, 2023

·

Stayed 3 nights

Very quiet and off the beaten path, easy off and on major highways.

8

Sandra

Sep 14, 2025

·

Stayed 1 night

looked like undergoing some upgrading. the site is couple feet from a run down american hotel so it took away the aesthetics of best wesyern

8

Charles

Aug 11, 2024

·

Stayed 1 night

Clean, close to turnpike exit, bed and pillows comfortable

10

GINA

Sep 3, 2023

·

Stayed 2 nights

Hotel was very convenient to Hershey Park. The breakfast was just enough. The rooms were very spacious and comfortable. Would definitely recommend.

10

Robin

Sep 12, 2025

·

Stayed 1 night

Nice clean property, professional, friendly staff. Convenient to PA turnpike and I81. This is my go to place to stay in Carlisle.

8

Terence

Nov 19, 2023

·

Stayed 5 nights

Good location close to the PA turnpike and I-81. Several shopping and dining options nearby. 24 hr reception. Property has received a needed facelift in many areas. Complimentary breakfast is satisfactory, but could be improved.

10

Sébastien

Jun 3, 2024

·

Stayed 3 nights

Nice and clean. Close to the Carlisle fairgrounds. Good breakfast.

8

Leslie

Apr 27, 2025

·

Stayed 2 nights

Very close to shopping and dining of any kind. Close to the turn pike and interstate so it’s easy to find. Gas stations a plenty. Even though it’s close to the interstate it’s not noisy. Unfortunately, the room that I paid extra because of its bed size and whirlpool tub in the room, shares plumbing with the next room. So when they take a shower, bath or dip in their whirlpool at 3am…it sounds like they were in our room. Plumbing was extremely loud and the faucet leaked and the hot and cold knob’s needed some WD-40 and the over flow drain only allowed you to fill the tub about 6”. The security entrance by our room didn’t work so the door was always open. They have a good variety of snack items in their convenient shop and the breakfast was as good as you could make it. Plenty of breakfast items. Coffee and tea was supposed to be 24/7 and it wasn’t. The staff was very helpful and friendly except for the portly gentleman who would rather be leaning back in his lounge chair at home than working.

10

Bill

May 4, 2024

·

Stayed 1 night

Clean and quiet place to spend the night for a reasonable amount. I appreciated that there was a breakfast included. Once you are nearby, it can be difficult to find the turn that will take you to it. Not as well marked as it could be.

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Dining

Breakfast is commonly described as decent to good with hot items and waffles, but multiple reviews note items running out or being set up late and uneven coffee quality.

Related guest reviews

8

Valentina

Jul 22, 2025

·

Stayed 1 night

Good breakfast with waffles, eggs, sausage, fruit juice, pastries, and coffee. Unfortunately, I didn’t have time to use the pool. The room was on the 1st floor and quiet but the bed could have been more comfortable.

10

Kimberley

Jul 16, 2025

·

Stayed 2 nights

Very comfortable, quiet, super nice staff. Room was perfect. Great breakfast with 24 coffee.

10

Richard

Feb 19, 2023

·

Stayed 1 night

The front desk was wonderful when we checked in and it was the same girl when we checked out. Our complaint was the breakfast. We had to tell the lady everything was empty at 745am. She then came out and starting filling stuff. She cleaned with her hand instead of a wet dish rag. Never wiped the tables down either.

8

Mawousse

Aug 11, 2025

·

Stayed 2 nights

I like the property The breakfast was good the coffee was great

4

nagy

Sep 9, 2025

·

Stayed 1 night

The coffe was horrible , beds are old and mattress not comfortable this is what I expected from my best western. I use it several times the breakfast was wonderful this hotel. The breakfast was ready not convenience.

6

Scott

Nov 12, 2025

·

Stayed 1 night

The room was a bit smelly. Breakfast was not ready till quite awhile after the advertised time. It was ok.

8

Brenda

Aug 5, 2025

·

Stayed 3 nights

Hotel was clean. Breakfast was decent. Staff was friendly.

8

Terence

Nov 19, 2023

·

Stayed 5 nights

Good location close to the PA turnpike and I-81. Several shopping and dining options nearby. 24 hr reception. Property has received a needed facelift in many areas. Complimentary breakfast is satisfactory, but could be improved.

10

Jay

May 31, 2023

·

Stayed 1 night

Service was great, as was the price. Nice, clean building. Breakfast was a little lacking, no bananas, not enough eggs and sausage. Also, large rolls of carpet were in the front lobby/breakfast area. Kind of looked like a construction site.

8

Diane

Sep 2, 2025

·

Stayed 1 night

Mostly good but bed was soft, towels had to be exchanged because they were wet, breakfast not complete, had to wait for eggs, yoghurt machine empty etc.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$65
February	$65
March	$78
April	$99
May	$101
June	$119
July	$112
August	$116
September	$75
October	$86
November	$73
December	$66

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $101	16 $73	17 $73	18 $94	19 $86
20 $78	21 $70	22 $71	23 $71	24 $76	25 $86	26 $78
27 $76	28 $76	29 $76	30 $162

Su	Mo	Tu	We	Th	Fr	Sa
				1 $157	2 $244	3 $194
4 $78	5 $76	6 $76	7 $71	8 $76	9 $253	10 $253
11 $76	12 $76	13 $71	14 $76	15 $71	16 $84	17 $84
18 $76	19 $76	20 $71	21 $76	22 $71	23 $78	24 $85
25 $76	26 $76	27 $76	28 $76	29 $76	30 $84	31 $84

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Kitchen (Full Kitchen)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Carlisle

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Prices for upcoming dates