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Best Western Inn & Suites of Macon

Amenities

  • Parking

  • Swimming pool

  • Non-Smoking Rooms

  • Business Center

  • Housekeeping

  • Safe-Deposit Box

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Property description

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Best Western Inn & Suites of Macon, reviews highlight staff and convenient freeway access, but also report inconsistent cleanliness, with some spotless stays and others citing roaches or bedbugs, and mixed facilities, especially the indoor pool and hot tub.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Dated

Service

Mixed

Location

Convenient

Dining

Inconsistent

Was this helpful?

10

Cheryl

IAN-logo

4 weeks ago

·

Stayed 1 night

Quite, staff helpful and cheerful
Quite, staff helpful and cheerful
8

Cassandra

IAN-logo

Apr 20, 2026

·

Stayed 3 nights

it was a great location right off the main road, but the a/c did not work like it should. i was not trying to get it freezing just stay cool all night and it did not stay there.
it was a great location right off the main road, but the a/c did not work like it should. i was not trying to get it freezing just stay cool all night and it did not stay there.
4

ross

IAN-logo

Apr 13, 2026

·

Stayed 2 nights

The night manager was extremely rude. He gave me a huge hassle when I checked in even when I showed him my id, receipt, and the credit card it was under. He made the whole stay bad.
The night manager was extremely rude. He gave me a huge hassle when I checked in even when I showed him my id, receipt, and the credit card it was under. He made the whole stay bad.
6

Joseoh

IAN-logo

Apr 2, 2026

·

Stayed 2 nights

This was at one time the greatest place in Macon to stay out! The last few times the pool was extremely cold and the hot tub was Luke warm! The staff were great !
This was at one time the greatest place in Macon to stay out! The last few times the pool was extremely cold and the hot tub was Luke warm! The staff were great !
2

J

IAN-logo

Mar 23, 2026

·

Stayed 1 night

I would not stay here again. The room had clear cleanliness and safety issues. There were bugs present, and the window appeared to be broken and covered with plastic, which did not feel secure or acceptable for a paying guest. In addition, the overall environment did not feel safe, with concerning activity in the parking lot late at night. This stay was valued at over $100, and even for a budget property, basic standards for cleanliness and safety should still be met. Unfortunately, this experience did not meet those expectations. I raised these concerns with Hotels.com and am currently waiting on resolution.
I would not stay here again. The room had clear cleanliness and safety issues. There were bugs present, and the window appeared to be broken and covered with plastic, which did not feel secure or acceptable for a paying guest. In addition, the overall environment did not feel safe, with concerning activity in the parking lot late at night. This stay was valued at over $100, and even for a budget property, basic standards for cleanliness and safety should still be met. Unfortunately, this experience did not meet those expectations. I raised these concerns with Hotels.com and am currently waiting on resolution.
4681 Chambers Road, Georgia, United States of America

Location

When you stay at Best Western Inn & Suites of Macon in Macon, you'll be in the suburbs, within a 5-minute drive of Middle Georgia State University - Macon Campus and Macon Mall. This hotel is 19 mi (30.6 km) from Robins Air Force Base and 2.5 mi (4 km) from Central Georgia Technical College.

Middle Georgia State University - Macon Campus(0.5 miles)

Macon Mall(2.4 miles)

Central Georgia Technical College(2.5 miles)

Lake Tobesofkee(3.9 miles)

Claystone Park(4.8 miles)

Mercer University(4.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 04:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Free self-parking is available on-site, although it is limited.

A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM.

Pets are allowed in specific rooms with a fee of USD 15 per pet, per day, and a maximum charge of USD 100 per stay. Service animals are exempt from fees.

Check-in is from 2:00 PM to 4:00 PM, and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is located in the suburbs of Macon, within a 5-minute drive of Middle Georgia State University and Macon Mall. It is approximately 19 miles from Robins Air Force Base and 2.5 miles from Central Georgia Technical College.

Yes, the property features an indoor pool and an outdoor heated pool, with operational hours not specified.

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cribs are available for a fee of USD 10 per night, and rollaway beds are also available for the same fee. Advance request is required for both.

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