Name: Best Western Premier Heronston Hotel & Spa
Address: Ewenny Road, Bridgend, Glamorgan, GB
Price range: 121 $US–264 $US per night
Rating: 7.85

Ce qu'en disent des voyageurs

Au Best Western Premier Heronston Hotel & Spa, les clients apprécient régulièrement le personnel accueillant, les chambres rénovées et confortables, ainsi que l'emplacement pratique. Ils notent toutefois des nuisances sonores récurrentes dues aux événements et aux ventilateurs d'extraction, des expériences irrégulières au petit-déjeuner et au restaurant, ainsi que des fermetures occasionnelles du spa ou de la piscine.

Beaucoup soulignent la grande facilité de stationnement, mais les chambres ne sont pas climatisées et des problèmes d'entretien peuvent survenir. Lorsque des événements sont organisés, les espaces communs peuvent être bondés. Dans l'ensemble, attendez-vous à un séjour confortable avec quelques imprévus opérationnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La disponibilité du spa et de la piscine est irrégulière, avec des signalements de fermetures ou de zones désuètes. Le parking est généralement abondant et la salle de sport est petite mais adéquate.

Avis de voyageur à ce sujet

10

Helen

28 déc. 2024

·

A séjourné 1 nuit

Excellent stay. Friendly staff. The sauna, steam and gym facilities were just what I needed. I enjoyed the pool as well.

6

Krista

26 mai 2025

·

A séjourné 1 nuit

Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again

6

Graeme

24 févr. 2025

·

A séjourné 1 nuit

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.

8

Hugh

16 août 2025

·

A séjourné 3 nuits

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

8

Michele

20 mars 2025

·

A séjourné 2 nuits

Nice room. Had vegan breakfast option which is always a plus for me. Small gym but enough equipment for the size

10

Michael

13 avr. 2025

·

A séjourné 2 nuits

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

6

Sarah

28 sept. 2025

·

A séjourné 1 nuit

Room was fine and the breakfast was good. The pool was closed

10

Shirley

8 janv. 2025

·

A séjourné 1 nuit

This was a lovely hotel with friendly and helpful staff. There were good breakfast options and plenty of parking. I would stay here again.

10

Christopher

15 janv. 2025

·

A séjourné 2 nuits

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.

8

Timothy

24 janv. 2025

·

A séjourné 3 nuits

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis décrivent souvent les intérieurs comme propres et récemment rénovés, les chambres étant généralement bien entretenues. Quelques personnes signalent des lacunes, comme des sols non balayés ou des déchets laissés traîner.

Avis de voyageur à ce sujet

10

ALFRED

26 déc. 2024

·

A séjourné 1 nuit

It was nice and clean with friendly staff’s

6

DEIRDRE Maria

15 sept. 2024

·

A séjourné 1 nuit

The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location

10

David

2 déc. 2025

·

A séjourné 1 nuit

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

10

Richard

10 nov. 2024

·

A séjourné 2 nuits

Staff were very friendly and helpful from the cleaners to the bar and restaurant staff.Room was nice and big and partially updated.

10

Timothy

16 oct. 2024

·

A séjourné 1 nuit

Welcoming friendly staff, comfortable and clean room Good food with prompt service

8

Hugh

16 août 2025

·

A séjourné 3 nuits

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

10

Paul

30 juin 2024

·

A séjourné 1 nuit

Great place to stay. Recently refurbished rooms to a high standard. Lovely big showers and comfy beds. Staff all very friendly and helpful. Very happy to recommend all round. *****

10

Pauline

10 juin 2025

·

A séjourné 2 nuits

Spa slippers and some rubbish floating around for length of stay, room 28.

10

Josephine

1 juin 2025

·

A séjourné 1 nuit

It was amazing the only issue is the floors needed a little more sweeping and dry mopping.

10

Christopher

15 janv. 2025

·

A séjourné 2 nuits

The staff were friendly and helpful and the hotel has been recently refurbished inside only. Could do with the car park being done too.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres rénovées et spacieuses avec des lits confortables sont fréquemment mentionnées. Les points négatifs incluent une mauvaise isolation acoustique, des nuisances sonores dues aux ventilateurs d'extraction, l'absence de climatisation, quelques problèmes d'entretien occasionnels et des demandes de mini-réfrigérateur en chambre.

Avis de voyageur à ce sujet

6

DEIRDRE Maria

15 sept. 2024

·

A séjourné 1 nuit

The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location

8

Timothy

20 févr. 2025

·

A séjourné 2 nuits

Friendly welcoming staff, but a little stressed when there’s a function on. Bathroom fans do need updating as rather noisy or just put a humidity sensor on them so when someone uses the bathroom at 3:00am it doesn’t wake up thee rooms.

10

Timothy

12 mars 2025

·

A séjourné 2 nuits

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.

10

David

2 déc. 2025

·

A séjourné 1 nuit

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

6

Joanna

24 juin 2025

·

A séjourné 2 nuits

The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.

8

Hugo

1 juil. 2025

·

A séjourné 1 nuit

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

10

Sheryl

30 oct. 2024

·

A séjourné 1 nuit

Rooms need a small fridge

10

Michael

13 avr. 2025

·

A séjourné 2 nuits

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

10

Sheryl

6 oct. 2024

·

A séjourné 4 nuits

Staff were courteous and helpful. Need power outlet in bathroom for hair dryer. Needs a fridge in room. Overall very comfortable stay

6

CoachMiles

15 avr. 2025

·

A séjourné 1 nuit

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme accueillant et serviable. Cependant, le service peut être défaillant pendant les périodes d'affluence, avec des petits-déjeuners lents ou chaotiques, des commandes oubliées ou incorrectes, et des problèmes de coordination occasionnels.

Avis de voyageur à ce sujet

4

David

12 juin 2025

·

A séjourné 3 nuits

Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.

10

Timothy

31 janv. 2025

·

A séjourné 3 nuits

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service

10

David

2 déc. 2025

·

A séjourné 1 nuit

Easy check in service available by email, staff are very friendly. I had a good room that looks fresh and upto date and the bed was really comfortable, i normally find beds a problem but this was a good one. I have stayed here before when on business and would highly recommend.

6

Joanna

24 juin 2025

·

A séjourné 2 nuits

The staff were lovely. Breakfast was a bit slow and it was difficult to see who was directing operations. Sound-proofing was not great - a room near us (perhaps above) was chatting from 4 am on our first night and playing dance music loudly for much of our second night. As there was no air conditioning we had opened the windows to try to cool down but had to close them in an effort to stop the noise but it didn’t do much. Unfortunately we also had a fire alarm go off while we were still in bed and had been given a code for the safe which locked it and it took 24 hours to regain access to our valuables. Overall there was just something ‘off’ about the service (the problem with the safe not being passed on to the next shift; being referred to by our room number not our name; being suggested that we open the bottle of champagne ourselves etc) and we thought that staff training might have been a bit lacking. The potential was there, it just needed refinement.

8

Hugh

16 août 2025

·

A séjourné 3 nuits

Hotel had recently had an uplift all area's felt clean and modern. Good clean, spacious room, comfortable bed. Unfortunately swimming pool was out of order which was a disappointment, as,it was something we had looked forward to enjoying. Staff helpful and pleasant, good parking.

8

Hugo

1 juil. 2025

·

A séjourné 1 nuit

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

8

Graham

27 août 2025

·

A séjourné 3 nuits

Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.

10

Timothy

5 déc. 2024

·

A séjourné 3 nuits

Helpful friendly staff, great service and good food in the restaurant.

10

Timothy

14 févr. 2025

·

A séjourné 2 nuits

Great friendly staff, Good value for momey restaurant and with greatly improved service

10

Timothy

6 févr. 2025

·

A séjourné 3 nuits

Friendly welcoming staff, Bar restaurant no back on par with great good choice and prompt service

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'emplacement est généralement pratique pour le travail et les déplacements locaux. Certains signalent un nombre limité de places de parking pour personnes handicapées et de longues distances pour accéder aux chambres adaptées.

Avis de voyageur à ce sujet

6

Krista

26 mai 2025

·

A séjourné 1 nuit

Firstly, the reception staff were very helpful allowing us to check in early as we had a wedding to attend to elsewhere. The waiting staff were great too However, a very busy private wedding at the hotel made the very small bar and garden area inaccessible. Later in the evening the noise from these guests interrupted our sleep for most of the night till 3am.There is very limited disabled parking and a long way to walk to disabled friendly rooms. Therfore, I would not stay here again

10

Timothy

31 janv. 2025

·

A séjourné 3 nuits

Good location, friendly staff, but could do with a few more staff in the kitchen to help with accurate and prompt service

10

Timothy

12 mars 2025

·

A séjourné 2 nuits

Location and staff were great but they do need to fix the bathroom extractor fan issue as they are very noisy especially when the adjacent room leaves the bathroom light on all night.

10

Michael

13 avr. 2025

·

A séjourné 2 nuits

Not to far from where I was working, the hotel is clean and tidy. has all the facilities you require. I had a room which appeared to be above the gym and you could hear the clonk clonk of the weights. not good if you are trying to sleep after a night shift. I asked to be in another room but none available. so this week I'm definitely in another room.

6

CoachMiles

15 avr. 2025

·

A séjourné 1 nuit

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

8

Sam

14 oct. 2025

·

A séjourné 2 nuits

Convenient

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

La restauration est irrégulière : plusieurs clients ont apprécié des repas généreux ou à bon prix et un bon service au restaurant, mais beaucoup signalent des petits-déjeuners chaotiques ou de mauvaise qualité, de longues attentes et des commandes incorrectes ou manquantes, y compris un service en chambre peu fiable.

Avis de voyageur à ce sujet

4

David

12 juin 2025

·

A séjourné 3 nuits

Breakfast is chaotic every morning. 1st morning 30 minute wait after ordering. 2nd morning my order was forgotten to the point I had to leave before being served, waiter came back 20 minutes later to advise the order was forgotten and I can reorder again.

6

Graeme

24 févr. 2025

·

A séjourné 1 nuit

Stayed here many times but this will be the last im afraid. Yes, the rooms and carpets have been upgraded but our room (47) had a faulty gutter outside and the rain was pouring down against the window making it impossible to sleep. The Spa jacuzzi has been out of action for over 2 years. The steam room was also out of action and the water fountain looks like its been ripped out the wall. Dinner was dire and cold as was breakfast. Congealed scrambled eggs, cold sausages and beans. Coffee mugs that dont hold the amount dispensed from the machine, resulting in a mug of white water with very little coffee in it. The hotel could be great again but at the moment there are too many things that need sorting. On a good note, the staff are welcoming and friendly.

10

Timothy

15 nov. 2024

·

A séjourné 3 nuits

Great well price food, friendly staff & excellent facilities

8

Hugo

1 juil. 2025

·

A séjourné 1 nuit

Spacious room and very friendly staff. Good Wi—Fi connectivity (might seem like a strange thing to mention but several hotels fail at this). Breakfast in the restaurant was served quickly, was generous and very good. One downside to mention is the lack of air conditioning. Seems like many UK hotels are still allergic to them, for some reason. Seems like in this day and age having an AC should be the bare minimum. Fortunately the temperature was not too high. Otherwise I would have to use a small fan provided.

8

Graham

27 août 2025

·

A séjourné 3 nuits

Overall ok. But could never get room service , had to go to the bar downstairs every time which defeats the object. Wrong orders delivered to room and items also ordered but not delivered.

6

Will

10 avr. 2025

·

A séjourné 1 nuit

Brekafast was pretty poor, the eggs are clesrly powder and boiling water, took 5 mins to cool down to an edible level.

10

Timothy

14 févr. 2025

·

A séjourné 2 nuits

Great friendly staff, Good value for momey restaurant and with greatly improved service

8

Timothy

24 janv. 2025

·

A séjourné 3 nuits

One of many stays at this hotel, The majority of staff are welcoming and friendly. Facilities have been adequate. But last room was getting to look a bit tired in the bathroom as the shower splash to easily onto the MDF skirting board, leaving flakey paint and swallow boards. Also the neighbouring room extractor fan sounded if it’s only a blade missing due to the bad vibration which resonated through the wall. The Spa is now looking in need of a major overhaul. The most unfortunate experience was the Restaurant which has been up to now a very pleasant affair but on my last night 22/01 we had to wait over 45 mins. for two cold starters slab of pate and bread, followed by the incorrect 2 main dish being served with the waiter high tailing it away once the plates where delivered. I’m back there for 2 more weeks so let’s hope for some improvements

6

CoachMiles

15 avr. 2025

·

A séjourné 1 nuit

Location and rooms great. Breakfast awful. Room was next to function suite and kept awake by very loud music.

10

David

3 janv. 2025

·

A séjourné 2 nuits

Christmas Eve and Christmas night stay. Friendly staff, brilliant rooms and great breakfast. A++++

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	109 $US
février	125 $US
mars	114 $US
avril	124 $US
mai	123 $US
juin	129 $US
juillet	123 $US
août	118 $US
septembre	127 $US
octobre	121 $US
novembre	121 $US
décembre	114 $US

di	lu	ma	me	je	ve	sa
1 $126	2 $139	3 $136	4 $143	5 $127	6 $147	7 $149
8 $126	9 $138	10 $135	11 $138	12 $127	13 $140	14 $180
15 $126	16 $162	17	18 $264	19	20 $164	21 $138
22 $128	23 $138	24 $138	25 $138	26 $127	27 $156	28 $178
29 $138	30 $139

Best Western Premier Heronston Hotel & Spa

Prix pour Best Western Premier Heronston Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 1 très grand lit, non-fumeurs

Chambre Standard, plusieurs lits, non-fumeurs

Suite, 1 lit double, non-fumeurs

Chambre Familiale, plusieurs lits, non-fumeurs

Suite Junior, 1 grand lit, non-fumeurs (with Sofabed)

Chambre Deluxe, 1 lit double, non-fumeurs

Chambre Deluxe, 1 très grand lit, non-fumeurs (Converts to 2 Twin Beds)

Chambre Supérieure, 1 lit double, non-fumeurs

Chambre Deluxe, 2 lits une place, non-fumeurs

Chambre Deluxe, 1 lit double, accessible aux personnes à mobilité réduite (Walk-in Shower)

Chambre Standard, 1 lit double, non-fumeurs

Chambre Deluxe, 1 lit double, non-fumeurs (with Sofabed)

Avis des voyageurs sur Best Western Premier Heronston Hotel & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $172	22 $121	23 $167	24
25 $126	26 $137	27 $148	28 $149	29 $127	30 $136	31 $138