Careys Manor Hotel & SenSpa

The only reason we booked the hotel was so that we could use the spa. However, we were not able to do this as the jacuzzi and pool were cold, the receptionist knew this but didn't tell us as we were walking through. Also we were told that we cannot use the hydro pools due to some issues with the chlorine. There was no empathy shown, not any goodwill gesture offered. It's a complete disappointment. The room itself is very dated, the shower was not very nice to use, kettle was dirty and you can't keep the curtains open as you can see other people sitting out on their patio. At breakfast, it was looking very bare as it wasn't being stocked up continuously, we ordered breakfast from the menu which took an extremely long time to come out.

Hydrotherapy upgrade expensive at nearly £40

Spotless rooms, lovely spa, beautiful breakfast.

Room clean and tidy

Very comfortable room and bed. Everything was spotlessly clean. All the staff were friendly, welcoming, and courteous. Food was very good. Spa was excellent