Name: Felbridge Gatwick Hotel & Spa
Address: London Rd, East Grinstead, Sussex de l’Ouest, GB
Price range: 93 $US–269 $US per night
Rating: 8.48

Ce qu'en disent des voyageurs

D'après les avis, Elite Venue Selection Felbridge - Gatwick est salué pour son personnel véritablement sympathique et serviable, ses chambres généralement spacieuses et propres, sa piscine chauffée avec des installations de spa relaxantes, et son emplacement pratique pour Gatwick et East Grinstead, avec un parking gratuit abondant.

Le petit-déjeuner et le restaurant sur place reçoivent fréquemment des éloges pour leur qualité et leur choix. Les inconvénients courants incluent une isolation phonique limitée et des nuisances sonores occasionnelles pendant la nuit, l'absence d'ascenseur avec de nombreux escaliers, et un espace spa qui peut être bondé ou soumis à des horaires restreints. Quelques commentaires mentionnent des problèmes d'entretien ou de ménage, des réglages de température incohérents, ainsi qu'un accès limité au café du bar le matin. Dans l'ensemble, l'établissement offre un confort et un rapport qualité-prix corrects pour un court séjour.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations de loisirs sont populaires : piscine chauffée, jacuzzi, sauna/hammam et une petite salle de sport fonctionnelle ; le parking gratuit sur place est largement apprécié. Parmi les inconvénients notés figurent l'absence d'ascenseur et de nombreux escaliers, la foule ou les horaires restreints du spa, des zones nécessitant une rénovation et la nécessité de réserver ou de constater un accès limité en raison des journées spa.

Avis de voyageur à ce sujet

10

Jessica

30 déc. 2025

·

A séjourné 5 nuits

The staff were very friendly and helpful. Checkin was very quick. Upon realising we booked a smaller room by mistake, we were upgraded to a more spacious room without charge. Overnight parking is free for guests. The room was spacious and clean and was serviced daily with clean towels. The temperature was good and complimentary robes were offered to us. The hot water didn’t work in our room on the penultimate day. They offered to change room for us but we declined. Instead, we accepted the offer for us to shower in another room until they had fixed the problem. The Bar and restaurant had a nice chilled atmosphere, although the bar opening time was a little later in the day so it wasn’t possible to order a coffee in the morning but coffee is served in the restaurant with breakfast. The sauna/spa was great too, a perfect way to end a long day sightseeing but can be busy. The gym is small but complete. The location is excellent as it is only a 10 minute taxi drive from the centre which is very pretty and where you can find many restaurants for meals. Sainsbury’s is just next to the station which is also 10 mins drive from the hotel. If you don’t have a car there is a local supermarket just down the road. The airport is just 20mins away in the taxi. All in all, a fantastic 5 day stay with nice staff. I can highly recommend this hotel and would definitely stay there again.

8

Elizabeth

26 déc. 2025

·

A séjourné 2 nuits

Staff were friendly and helpful. Room was clean and spacious. Spa facilities are a little tired but still enjoyable. Restaurant and lounge areas are high standard.

8

Jamie

19 mai 2024

·

A séjourné 1 nuit

Spa gets busy and is sometimes unavailable to guests because non staying guests have booked spa days. This means you can’t even use the pool or steam room. Make sure to book a slot for the pool etc in advance.

6

Campbell

18 juin 2025

·

A séjourné 1 nuit

Hotel nice, good spa area. The hotel advertises as a place to stay for Gatwick Airport nut it doesn’t have a lift!!! So you end up lugging your suitcases up two flights of stairs.

10

Jing

3 janv. 2025

·

A séjourné 1 nuit

We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.

10

Parikshit

5 janv. 2025

·

A séjourné 1 nuit

Easy access to Gatwick . Great spa facilities and large rooms for families!

10

Christina

13 août 2024

·

A séjourné 3 nuits

Really nice hot with great facilities but, as it's a listed building, lots of stairs and no lift so be mindful of this if you have a lot of luggage.

10

Ryan

19 mai 2024

·

A séjourné 1 nuit

Great stop over near Gatwick. Lovely pool - warm and clean. Restricted pool hours for children. Breakfast was plentiful and a good range of options.

8

Roger

14 déc. 2025

·

A séjourné 1 nuit

Pros - Friendly staff, warm pool, HOT hot-tub, comp water & fridge. Cons - One towel for a couple, shower door didnt close, low flow shower.

10

Kimberley

24 oct. 2025

·

A séjourné 1 nuit

One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.

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Propreté

La plupart des clients décrivent les chambres et les parties communes comme très propres ou impeccables. Cependant, une minorité signale des lacunes telles que des cheveux dans les douches, un service de nettoyage manqué ou des articles oubliés par les précédents occupants.

Avis de voyageur à ce sujet

6

Martin

22 déc. 2025

·

A séjourné 1 nuit

Bathroom needed proper cleaning as there was hair in the shower which we had to remove.

8

Catherine

27 déc. 2025

·

A séjourné 3 nuits

Room was spotless and staff very accommodating

10

Louise

10 avr. 2025

·

A séjourné 2 nuits

Excellent stay at this very clean and cared for hotel. Staff were very friendly and helpful. Nothing to complain about!

10

Paul

16 mars 2025

·

A séjourné 1 nuit

Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.

6

Doug

4 août 2024

·

A séjourné 1 nuit

Room was dirty with two items found. Old milk bottle under one bed and mouldy cereal in the wardrobe

10

Gordon

25 janv. 2024

·

A séjourné 1 nuit

Nice hotel, massive bedroom, very clean and tidy

10

David

21 sept. 2025

·

A séjourné 1 nuit

Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.

10

Mohamed

31 oct. 2025

·

A séjourné 1 nuit

Spotless room - large and spacious. Comfy bed. Waited 10minutes to check in - very busy but helpful front desk team. Maybe worth considering an easier key pick up method if already checked in online ahead of arrival!

10

Kimberley

24 oct. 2025

·

A séjourné 1 nuit

One of the cleanest hotels I have ever stayed in, lovely clean pool and quiet spa area too. Beautifully presented with friendly staff and free parking.

10

Barry

2 sept. 2025

·

A séjourné 1 nuit

Lovely hotel, the staff were very friendly. It was very fresh and very clean. The room was well appointed and very large with a comfortable bed and lovely air conditioning There was tea and coffee and bottled water in the room it was also lovely as you did not have to pay for parking as a lot of other hotels charge for parking it had a lovely swimming pool and a lovely restaurant. The food look amazing but I did not eat there. I would highly recommend this hotel.

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Chambres

Beaucoup trouvent les chambres spacieuses, confortables et modernes, avec de bons lits et des caractéristiques telles que des rideaux occultants et la climatisation, et certains ont été surclassés. Les points négatifs incluent une mauvaise isolation phonique, des problèmes occasionnels de température ou de climatisation, de petites chambres « cosy », et des salles de bains datées ou exiguës avec des pommes de douche basses.

Avis de voyageur à ce sujet

6

Mark

1 juil. 2025

·

A séjourné 1 nuit

The room was great, the staff were lovely and the food was excellent. What ruined it was the loud noise the air conditioning system made throughout the night every 15 minutes or so. My brother heard it too in the next room. I turned my aircon unit off yet the noise continued. Probably should have said something to receiption at the time. Great stay apart from the noise

10

Elaine

7 sept. 2025

·

A séjourné 2 nuits

Great hotel for what we needed to visit family room very comfortable and bathroom nice. We used the pool facilities an added bonus for us as dont normally get a hotel with a pool definitely use again

10

Traci

3 juil. 2024

·

A séjourné 1 nuit

The staff and courteseousness of the staff here exceeded expectations. The room was outstanding as was the extensive buffet breakfast!

10

Phil

1 sept. 2025

·

A séjourné 1 nuit

We had a great stay, were upgraded to executive room which was a lovely surprise.

6

Luke

13 févr. 2023

·

A séjourné 1 nuit

Let me start by saying that the staff here at the Crowne Plaza Felbridge Hotel where absolutely amazing, where kind, attentive and more then welcoming. This review is not reviewing the staff it is reviewing the hotel as a building. Below are the issues faced. - The loud voices from outside the rooms. - I understand that it was a weekend when I booked but what I heard was incredibly loud and you could hear people outside your room like they where standing next to you. You had almost no privacy, meaning that they would also be able to hear the noise and conversation coming from inside the room as well. There was no sound proofing around the doors and it just seemed poorly thought out especially for a Spa Hotel, the noise also continued through till well after midnight. Floorboard Creaking Above - The room I booked was large with a queen size bed, very spacious, and looked absolutely great, that was until the guests above us arrived and checked into their room. This was such a bad experience as I had an awful nights sleep due to the sound of almost very floor board creaking across their entire room underneath them. It seemed like there was no insulation beneath the room above and the room below. I could hear when they where getting out of their bed and heading to their bathroom their door ect. It was loud enough to wake me up multiple times across the evening when the guests upstairs required to use the facilities. Those are the 2 main issues however not all the issues

10

Stephen

23 déc. 2025

·

A séjourné 1 nuit

Very spacious and comfortable room. Bar staff friendly and good range of drinks. Check in was quick with friendly staff. Very pleasant stay.

10

julie

8 juil. 2024

·

A séjourné 1 nuit

Room was fabulous size with balcony which was good as I am disabled and needed the extra room for walking with crutches but not the low bed offered in a disabled room

6

roger

18 août 2025

·

A séjourné 1 nuit

Parking was good, and facilities good also. The 'cosy' room we booked was too small, to be enjoyable.in room 227 Our previous room downstairs room 100 or a bit higher, was enjoyable

10

Stuart

23 déc. 2025

·

A séjourné 1 nuit

All was excellent but for the shower, cramped and in need of a total refit BUT, it all worked fine. Would happily stay again.

6

simon

14 oct. 2024

·

A séjourné 1 nuit

We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out

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Service

Le service est largement salué comme étant amical, accueillant et serviable à la réception, au bar et au restaurant, avec un enregistrement rapide et une résolution efficace des problèmes. Quelques clients ont signalé des interactions brusques ou peu serviables ou un minimum d'informations lors de l'enregistrement.

Avis de voyageur à ce sujet

10

Sarah

31 août 2025

·

A séjourné 1 nuit

Excellent service, extremely friendly and pleasant staff.

2

Jeremy

28 févr. 2023

·

A séjourné 4 nuits

I had a pleasant enough room. Check-in was very slow and the staff member did no know what to do. In the evening I heard banging and jumping on floor from the next door room. I called reception to get the, to ask the people in the room to be quiet. They did nothing. I called again and they said it was a child and there was nothing they could do. They told me I would have to move room if I did not like the noise, but the new room would be a ‘broken room’. I refused and told them they should move the noisy people. They refused. When I complained and said I would have to ask their guest to be quiet, the receptionist became aggressive and said if I did not like it I should leave the hotel. I looked out in the corridor and me a lady from the Floor below who had just complained, but the banging continued. When I rang reception again, the French lady receptionist became aggressive again and told me to leave the hotel. I spoke to the manager who was rude aggressive and totally uncooperative. I said in all the years of staying in hotels I have never come across such an attitude. He just shrugged and said he was wanting to get home. I left in disgust and found another property. The manager’s name is Shantarv Tarc. I would say, don’t stay there it is an awful place and the staff (except a man called Tibor) are all dreadful and unpleasant!

10

Alan

26 oct. 2025

·

A séjourné 1 nuit

The outstanding condition was how attentive, pleasant and helpful were the staff from reception to bar and restaurant.

10

Tony

30 déc. 2024

·

A séjourné 1 nuit

Delightful staff and service across the hotel.

10

David

27 nov. 2024

·

A séjourné 1 nuit

Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover

10

Matt

6 oct. 2025

·

A séjourné 1 nuit

Clarice was the most welcoming, accomodating and empathetic receptionist ever encountered !!! The initial welcome makes all the difference.

10

Alison

8 sept. 2025

·

A séjourné 1 nuit

On arrival they changed our room to an accessible one and then we had to change again as our tv didn’t work. Clarice in reception couldn’t have been more helpful to us and all staff were very helpful and friendly

10

David

21 sept. 2025

·

A séjourné 1 nuit

Friendly and professional staff. Exceptionally clean rooms. Excellent food quality. Beds were too firm for me personally.

6

Michael

21 déc. 2025

·

A séjourné 1 nuit

A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star

10

Becky

23 nov. 2024

·

A séjourné 1 nuit

Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again

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Emplacement

Pratique pour Gatwick (environ 15 à 20 minutes en voiture) et East Grinstead, avec des commerces et des supermarchés à proximité ; un parking gratuit abondant facilite l'accès. Quelques clients l'ont trouvé plus éloigné de l'aéroport qu'ils ne le pensaient.

Avis de voyageur à ce sujet

10

Andrew

9 nov. 2025

·

A séjourné 1 nuit

Great parking, lovely breakfast and superb location for East Grinstead and the surrounding area.

10

Caitlyn

17 juin 2023

·

What a beautiful way to start our adventure around the UK. It was a short distance to the Gatwick airport and was about a £25 taxi ride. We were warmly welcomed and they allowed us to check in early without any fee. The rooms were clean and comfortable, we had a nice view of the garden area. We were able to get lunch at a local pub and went for dinner at the restaurant in the hotel ( £40 and £52 ). The service was AMAZING at the restaurant. Victoria served us and answered all our silly questions about the UK. The hotel has a steam room, sauna, spa, pool and hot tub which is really nice to help with the jet lag. The rooms also have blackout curtains'. We got breakfast included and it was probably the best continental breakfast I have ever been served ay a hotel. So many options and all really high quality. Overall 10/10, would recommend it to anyone!! Only downside is that the carpets in the halls to the rooms are not very luggage friendly.

10

Andrew

6 oct. 2025

·

A séjourné 1 nuit

Good access to East Grinstead Hockey Cluc

10

Paul

16 mars 2025

·

A séjourné 1 nuit

Large clean, modern room. Good standard of toiletries in the bathroom. Ample free parking, close proximity to shops, chippy, and a decent pub. Conveniently placed for Gatwick.

10

Elizabeth

27 mai 2025

·

A séjourné 2 nuits

Excellent service and beautiful rooms! The facilities were great, the bed and pillows wonderful and it was I very nice stay. Staff very helpful. It was farther away from the airport than anticipated so the Uber and Taxi were more expensive than anticipated. Other than that, amazing!

10

Carly

26 mai 2024

·

A séjourné 1 nuit

The hotel os very convenient for Gatwick, is well staffed, has beautiful clean facilities and a great restaurant. Would use again and recommend to others

10

David

27 nov. 2024

·

A séjourné 1 nuit

Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover

10

Scott

7 nov. 2025

·

A séjourné 4 nuits

Good car park, no issues during stay

10

Jing

3 janv. 2025

·

A séjourné 1 nuit

We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.

8

Michele

24 juil. 2025

·

A séjourné 2 nuits

I had a very comfortable stay in a very well kept large room. The reception staff were very friendly. I was pleased there was plenty of free parking, as I was travelling through and most other Gatwick hotels did not offer this without a fee.

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Repas

Le petit-déjeuner et le restaurant sont fréquemment salués pour leur qualité, leur choix et leur service agréable. Les critiques mentionnent des articles occasionnellement secs, des options végétales limitées, des prix élevés et quelques lacunes de service au petit-déjeuner.

Avis de voyageur à ce sujet

8

Victoria

19 oct. 2025

·

A séjourné 1 nuit

We got there 5 minutes after breakfast starts. We was the first one there. They hot food was dry like it had been sat on the hot plate far to long.

10

Donna

25 août 2025

·

A séjourné 1 nuit

Excellent stay very nice room and breakfast

10

Ollie

5 déc. 2025

·

A séjourné 1 nuit

Good breakfast had a good selection

10

Andrew

27 oct. 2025

·

A séjourné 2 nuits

Great parking, good breakfast, lovely staff.

8

Mr Paul

17 janv. 2025

·

A séjourné 1 nuit

Our room was a spacious “club” room looking out towards a large courtyard area. It was far too cold to explore outside! I had reserved and I had paid for four “club” rooms as this was a celebratory occasion for my wife’s 80th birthday. Reception were very helpful in providing one twin room, at check in, which I had originally requested. The heating in our elder son’s room was not working properly and although reception undertook to resolve this the room did not achieve an acceptable temperature until breakfast time! He has independently taken this up with management after our departure. The buffet style breakfast was of excellent quality and well presented. The staff were courteous and helpful. We had intended to take dinner in the restaurant. Regrettably the menu, although extensive, did not provide suitable choices for several of our family. Too many of the offerings were not unadulterated, the exception being fish & chips which was hardly a celebratory dinner! I was advised that the menu provided was dictated by Head Office - clearly they need to address this! We therefore were obliged to eat elsewhere which was not the same as eating in the hotel restaurant and partially defeated the purpose of our stay. From this experience I would not choose the Crown Plaza group for any future celebration. Although children were accommodated they were poorly catered for regarding use of the swimming pool -only available during breakfast or after 6p.m. - during dinner time!

10

Christa

31 août 2025

·

A séjourné 1 nuit

Lovely hotel. Enjoyed the small gym. Compact but functional overall. Many stairs were a challenge for heavy suitcase. Disappointed about breakfast choices. As a plantbased eater who is not into processed foods, having choice of only vegan sausage and fruit not worth the cost of buffet.

8

Colin

9 juin 2025

·

A séjourné 2 nuits

Convenient location, rooms in good shape, bar area nice, breakfast really good. Outdoor communal areas are really sad, depressing and in desperate need of rejuvenating

10

Jing

3 janv. 2025

·

A séjourné 1 nuit

We spent a night at this hotel to be able to catch an early-morning flight at Gatwick the next day. It’s only 15-20 min drive from the long stay car park of the north terminal. Our room was clean, modern and had everything we needed. We particularly liked the restaurant/bar and the swimming pool at the hotel. The food was delicious. The pool was clean and had a nice jacuzzi, a sauna room and a steam room. Using the pool must be prebooked but is only a phone call away. The staff members at the hotel were friendly and courteous. Overall, our experience at the hotel was highly positive.

10

Margaret

8 mai 2024

·

A séjourné 1 nuit

Excellent overnight stay with lovely breakfast reasonably priced

6

Michael

21 déc. 2025

·

A séjourné 1 nuit

A Wonderful Stay Marred by One Unfortunate Encounter "Buttergate" We recently stayed at this hotel and found so much to love about it. From the moment we arrived on Friday night, we were greeted by a very pleasant lady at reception who made us feel instantly welcome. Shortly after arriving at our Room the telephone rang, it was the duty manager asking if everything was to your satisfaction, a really nice touch. The Highlights Our room #114 was impressively spacious and spotlessly clean. It was well-stocked with amenities, free bottled water and the bed was exceptionally comfortable, ensuring a great night's sleep. The hotel is in a prime spot—very convenient with easy parking and close to many local attractions and amenities. The Breakfast Spread The food itself was delicious. There was a wide selection of just about everything you could ask for to start your day. A Note on Service We had a very disappointing experience on Saturday morning. My wife politely asked an older lady working the breakfast shift where the butter was located. She was met with an incredibly abrupt and rude response: "In the refrigerated area where you would expect it." When my wife tried to explain she had been looking near the jams, the staff member snapped back, "Why would they be next to the jams? They would obviously melt!" It was clear this individual did not want to be there, and her attitude was completely uncalled for hence our 3 star rating otherwise it would be a 5 star

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	67 $US
février	79 $US
mars	80 $US
avril	85 $US
mai	95 $US
juin	116 $US
juillet	111 $US
août	118 $US
septembre	117 $US
octobre	93 $US
novembre	89 $US
décembre	81 $US

di	lu	ma	me	je	ve	sa
1 $93	2 $105	3 $105	4 $104	5 $125	6 $105	7 $128
8 $93	9 $116	10 $130	11 $128	12 $104	13 $128	14 $141
15 $93	16 $119	17 $118	18 $116	19 $118	20 $152	21 $152
22 $94	23 $129	24 $129	25 $128	26 $104	27 $128	28 $142
29 $94	30 $121

Felbridge Gatwick Hotel & Spa

Prix pour Felbridge Gatwick Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Exécutive, 1 grand lit et 1 canapé-lit

Chambre Exécutive avec lits jumeaux

Chambre Double, 1 lit double

Chambre Double Standard

Chambre Double Exécutive, 1 grand lit

Chambre Familiale

Avis des voyageurs sur Felbridge Gatwick Hotel & Spa

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $129	21 $120	22 $188	23 $235	24 $269
25 $116	26 $104	27 $104	28 $116	29 $105	30 $105	31 $117